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All 39 Las Palmas de Gran Canaria hotels

AC Hotel Gran Canaria by Marriott

4.0 of 5 Hotel   |   C/ Eduardo Benot 3, 35007 Las Palmas de Gran Canaria, Gran Canaria, Spain
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A recent review
4 of 5 stars Reviewed March 21, 2014
GaryZane Kristiansund, Norway
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373 people have reviewed this hotel

Traveler rating
    95
    174
    81
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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There are newer reviews for AC Hotel Gran Canaria by Marriott
See the most recent reviews
Kristiansund, Norway
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 21, 2014

Me and my wife are just home after a week in Las Palmas staying at the AC hotel. We had room on the 13th floor with a fantastic view of the harbour and the Santa Catalina park. The room was big enough for the two of us even if we had quite a lot of luggage. It was nicely furnished... More

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Waterford, Ireland
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 21, 2014

This hotel is in a perfect location. The suite was wonderful with a fantastic view from the 20th floor. But the catering service left a lot to be desired. If you want a cup of coffee you have to go to the 23rd floor -the dining room (and hope you will be served). Breakfast was just a joke. All self... More

Was this review helpful? Yes 2
EventSales, Guest Relations Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Thank you for choosing AC Hotel Gran Canaria by Marriott for your recent stay in Las Palmas de Gran Canaria. We are pleased that the room with the views and the staff have been to his liking. We will consider comments made about breakfast effort to improve service. Regarding the kettle we confirm that the hotel has several, but it... More

Basel, Basel-Stadt, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 20, 2014

We spent one night here before boarding a cruise ship. Although the rooms are on the small side, they are newly refurbished and clean. We had a room on the 22nd floor with a lovely view over the beach and as far as Teneriffa. Stay away from the breakfast buffet unless it is included in your room price - it... More

Was this review helpful? Yes 1
Stockholm, Sweden
Top Contributor
73 reviews 73 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 17, 2014

It's always interesting to stay as a holiday guest in a "business focused" hotel and this is what happened here. When arriving, we were welcomed by a womit sprayed over the wall and ground at the (very strangely placed) lift from street to reception. Having climbed the (rather steep) stairs to reception instead of using the lift we were not... More

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EventSales, Guest Relations Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, First, we appreciate you have sent us their opinions. Your comments are very valuable to improve day by day in our services and prevent similar situations from recurring. We regret not having met your expectations and please accept our sincere apologies. Hoping to regain back their trust, Yours faithfully, Judith Rodríguez Event Sales More

Evenskjer
Top Contributor
50 reviews 50 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 23, 2014

We spent two nights at this hotel during the carnival in Las Palmas and it was noisy outside in the corridors at night and morning. It is very much noise when someone closes the door again its adjacent rooms and other rooms nearby. Whether it was carnival during our visit or not, the noise from the corridor very disturbing, also... More

Was this review helpful? Yes 3
EventSales, Front Office Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, Thank you very much for your feedback and I apologize that you could not sleep well because we are celebrating our famous carnival in these weeks. We can read the comments in your reservation that you wanted two conecting rooms or two rooms on the same floor and the recepcionist offered to you two rooms on the same... More

King's Lynn, United Kingdom
Top Contributor
80 reviews 80 reviews
25 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 18, 2014

We spent two nights here and had a nice room on the 17th floor with great views across the port and harbour. Rooms are clean and a decent size but the breakfast was disappointing with a very unimaginative buffet and awful coffee. The hotel is an absolute eyesore from outside but all the common areas are nice and we found... More

Was this review helpful? Yes 1
Scotland
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 15, 2014 via mobile

We found that this hotel was good value and functional. It is well placed for holiday makers with the beach only a few minutes walk away and plenty of bars and restaurants. The rooftop pool is amazing but could be improved by covering up the guts of the hotels air conditioning units which are on the roof of the floor... More

Was this review helpful? Yes 2
EventSales, Director de Relaciones Públicas at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, Thank you so much for your comments and we will consider them to improve our services. Kind Regards. More

Sweden
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 27, 2014

I am sorry to say that I will think twice before staying at a Marriott hotel again if this is the culture they are aiming for. It must come from the top as the staff are just generally unfriendly and unprofessional. Interestingly they all wear name badges but with no name. No bar open at weekends. Room OK but nothing... More

Was this review helpful? Yes 2
Seaside
Top Contributor
55 reviews 55 reviews
32 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed January 25, 2014

This is my second time staying for a short time at this hotel so I can give you some good insight. First of all - this is a BUSINESS hotel, not a HOLIDAY hotel!!! So if you choose this hotel for a week or two week holiday, don't come on this site and whine about it :). Second, it is... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 24, 2014

Weird looking hotel with unusual rooms that are rather cramped! Was glad we only stayed one night, full of airline employees which reflected the unfriendlyness of reception staff who were not accommodating to tourists. Pool on the 25th floor which I didn't manage to view as the lift stops at floor 23. The staircase and windows prevented me from going... More

Was this review helpful? Yes 3
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Additional Information about AC Hotel Gran Canaria by Marriott

Address: C/ Eduardo Benot 3, 35007 Las Palmas de Gran Canaria, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Las Palmas de Gran Canaria
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Gran Canaria by Marriott 4*
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Also Known As:
Ac Gran Canaria Hotel
AC Hotel Gran Canaria By Marriott Las Palmas De Gran Canaria

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Luxury Hotel in Las Palmas de Gran Canaria
Hotel Class
Number of rooms
227

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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