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AC Hotel Gran Canaria by Marriott

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C/ Eduardo Benot 3, 35007 Las Palmas de Gran Canaria, Gran Canaria, Spain
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AC Hotel Gran Canaria by Marriott
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AC Hotel Gran Canaria by Marriott
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477 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Puerto Del Carmen, Spain
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have stayed in many top hotels in The Canaries, this is definitely NOT one of them! Hotel rooms are very dated and tired, no bulbs in reading lights,chipped skirting boards & furniture. Visited pool at 6-15pm to find we could not purchase a drink because the bar will close at 7pm????? Certainly not worth the "special rate" €75 per... More 

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Malmö
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed June 4, 2015

We just stayed one night in this well located hotel in Las Palmas close to the beach La Cantera. Nice design but cleaning in the room must be taken care of in a better way. The pool area on the top is spectacular with amazing views over Gran Canaria. If I should ask for something it would be that they... More 

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Obuasi, Ghana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 27, 2015

i spent 2 weeks in this hotel and must say its average. After a very long flight with 2 transits, it wasnt funny to me when i got excessively delayed at the reception due to language barrier. I do not speak spanish and all the receptionist on duty didnt speak English either. It took quite sometime for us to get... More 

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Oxford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 17, 2015

If you are planning a trip to Las Palmas, I recommend you DON'T stay here. The Internet connection is one of the worst I have experienced (I had to stand in the bathroom to connect, but the desk is at the other end of the room, by the window), the hotel is civil at with a central lift shaft (so... More 

Was this review helpful? Yes 3
EventSales, Front Office Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, Sorry for the inconveniences during your stay and I will communicate your comments to the rest of the team to solve the problems immediately. We appreciate your comments although the aren't positives because we work very hard to obtain the satisfaction of our guests. We hope to see you soon. Bets regards More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 14, 2015

I stayed only one night for a business trip in May 14th 2015, acording to the web, the hotel has a parking, wifi, sauna & hammam. None of that it's true! First of all it's quite difficult to access since it's close to a pedestrian street and the GPS does not have that into consideration, finally I arrived and there... More 

Was this review helpful? Yes 1
Oslo, Norway
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 26, 2015

Average hotel, Clean, even if some parts are showing their age. Mix of business people and tourists. About 25 min drive from airport, but next to one of the ports. Wifi didn't work in our room much of the two days we were there. Had a late dinner at their restaurant when we got in. Pretty poor food for all... More 

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EventSales, Front Office Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Thank you for choosing AC Hotel Gran Canaria by Marriott for your recent stay in Las Palmas de Gran Canaria. Thank you for sharing your opinions because they help us to continue improving daily. Thanks again, and we hope you'll choose AC Hotel Gran Canaria by Marriott the next time you're in Las Palmas de Gran Canaria. Best Regards, More 

Fairhope, Alabama
Level Contributor
151 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed April 16, 2015

I spent 3 nights here in April 2015. For starters, I'm giving it a personal rating of 4 stars, but this is only a 3 star hotel. From the outside, it looks very tired, but the inside has been updated pretty nicely. The rooms are small and quite Spartan, but they're very clean and every rooms comes with a view,... More 

Was this review helpful? Yes 1
Australia
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed April 4, 2015

We stayed in the AC Gran Canaria towards the end of January when in Las Palmas for the marathon. The hotel was very good for us and suited our purpose, it may not be the best location though for a summer holiday due to the distance from the beach (walking distance but not right on the beach) and small pool... More 

Was this review helpful? Yes 1
EventSales, Front Office Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, Thank you very much for your comments, we are very happy that you enjoyed your stay in our hotel and we hope to see you soon. Best regards More 

Swindon
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed March 26, 2015

Posted on Behalf of Mum and Dad - early fifties independent travellers We arrived at Las Palmas airport February 2015 and walked outside the terminal where we found the sign for the AC hotel shuttle bus and operating times (which are fairly frequent). The transit bus took us directly to the hotel at no cost, which was really helpful. The... More 

Was this review helpful? Yes 3
Roma
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 26, 2015

Hits true: there is nothing special in this hotel. But you can rely in clean an large rooms, with comfortable bed, good breakfast buffet, convenient location, on the seashore main street to the airport. Wi-Fi facility is not the best, not working in some rooms and with connection rules not instructed at reception/check-in. I found the wardrobe doors in my... More 

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