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AC Hotel Gran Canaria by Marriott

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C/ Eduardo Benot 3, 35007 Las Palmas de Gran Canaria, Gran Canaria, Spain
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AC Hotel Gran Canaria by Marriott
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AC Hotel Gran Canaria by Marriott
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462 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

If you are planning a trip to Las Palmas, I recommend you DON'T stay here. The Internet connection is one of the worst I have experienced (I had to stand in the bathroom to connect, but the desk is at the other end of the room, by the window), the hotel is civil at with a central lift shaft (so... More 

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EventSales, Front Office Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, Sorry for the inconveniences during your stay and I will communicate your comments to the rest of the team to solve the problems immediately. We appreciate your comments although the aren't positives because we work very hard to obtain the satisfaction of our guests. We hope to see you soon. Bets regards More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed only one night for a business trip in May 14th 2015, acording to the web, the hotel has a parking, wifi, sauna & hammam. None of that it's true! First of all it's quite difficult to access since it's close to a pedestrian street and the GPS does not have that into consideration, finally I arrived and there... More 

Was this review helpful? Yes 1
Oslo, Norway
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Average hotel, Clean, even if some parts are showing their age. Mix of business people and tourists. About 25 min drive from airport, but next to one of the ports. Wifi didn't work in our room much of the two days we were there. Had a late dinner at their restaurant when we got in. Pretty poor food for all... More 

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EventSales, Front Office Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Thank you for choosing AC Hotel Gran Canaria by Marriott for your recent stay in Las Palmas de Gran Canaria. Thank you for sharing your opinions because they help us to continue improving daily. Thanks again, and we hope you'll choose AC Hotel Gran Canaria by Marriott the next time you're in Las Palmas de Gran Canaria. Best Regards, More 

Fairhope, Alabama
Top Contributor
151 reviews 151 reviews
35 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed April 16, 2015

I spent 3 nights here in April 2015. For starters, I'm giving it a personal rating of 4 stars, but this is only a 3 star hotel. From the outside, it looks very tired, but the inside has been updated pretty nicely. The rooms are small and quite Spartan, but they're very clean and every rooms comes with a view,... More 

Was this review helpful? Yes 1
Australia
Top Contributor
52 reviews 52 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 4, 2015

We stayed in the AC Gran Canaria towards the end of January when in Las Palmas for the marathon. The hotel was very good for us and suited our purpose, it may not be the best location though for a summer holiday due to the distance from the beach (walking distance but not right on the beach) and small pool... More 

Was this review helpful? Yes 1
EventSales, Front Office Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, Thank you very much for your comments, we are very happy that you enjoyed your stay in our hotel and we hope to see you soon. Best regards More 

Swindon
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 26, 2015

Posted on Behalf of Mum and Dad - early fifties independent travellers We arrived at Las Palmas airport February 2015 and walked outside the terminal where we found the sign for the AC hotel shuttle bus and operating times (which are fairly frequent). The transit bus took us directly to the hotel at no cost, which was really helpful. The... More 

Was this review helpful? Yes 2
Roma
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 26, 2015

Hits true: there is nothing special in this hotel. But you can rely in clean an large rooms, with comfortable bed, good breakfast buffet, convenient location, on the seashore main street to the airport. Wi-Fi facility is not the best, not working in some rooms and with connection rules not instructed at reception/check-in. I found the wardrobe doors in my... More 

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Malaga, Spain
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 16, 2015

The hotel is excellent in almost every way, there is free Wifi in the common areas, in the bedrooms you need to pay. The staff in reception and restaurant were very pleasant and helpful and although we spoke to them in Spanish we could see that they were fluent in English. Jessica in reception is particularly helpful and knowledgeable. There... More 

Was this review helpful? Yes 2
EventSales, Front Office Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, Thank you very much for your comments and we are very happy that you enjoyed your stay with us. We hope to see you soon Jessica Hernández More 

Valencia, Spain
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 15, 2015

We stayed two persons for only one night at Las Palmas. The room we got in 16 th floor had no hot water !! Asked for a change and we got a exact similar !! in 17th. Practic place for walking and bus. We went to old city with bus nr 1 and this is a must

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Top Contributor
101 reviews 101 reviews
99 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed March 12, 2015

I booked the AC after reading many reviews. The hotel is in a perfect spot in Las Palmas, right across from the port, easy walking to the beach, restaurants and shopping plaza. There is a busy road directly in front of the hotel, however there must be great soundproofing because noise was non-existant. The balcony may have been the best... More 

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