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AC Hotel Gran Canaria by Marriott

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C/ Eduardo Benot 3, 35007 Las Palmas de Gran Canaria, Gran Canaria, Spain
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1 room 1 guest
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AC Hotel Gran Canaria by Marriott
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498 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bremen, Germany
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed today NEW

t's a tower located in the center of Las Palmas. Short way to the beach, harbour and downtown. The lobby looks modern and offers free wifi. The reception personal was friendly and fast. The room looks at the first sight modern and nice, but a close look shows trace of usage ripped bedcovers, scratched floors, bathroom dirty shower head, missing... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 5 days ago NEW

Travelled to las Palmas for 9 days. Rooms were clean. The view was fantastic over the city and beach. Breakfast was also good, it could had been more variety of food but ok. Breakfast is in the 23rd floor with nice view to the harbour. 2 min walk to big bus station, 4 min walk to the beach. Also a... More 

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Bentonville, Arkansas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed at this hotel many times in the past for business. Always look forward to my visit. Bed seemed much stiffer this visit and difficult to get a good nights sleep. A/C was not working and staff brought a rotating fan to the room to help out. In the evenings temperatures would reach 33 C degrees (95'ish F). Difficult... More 

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EventSales, Guest Relations Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Gran Canaria. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your... More 

Montevideo, Uruguay
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I was on a business trip, so i think this hotel was fine. Room was of a normal size, clean and breakfast was acceptable. Well located near the port, near the beach and near restaurants, etc. In general, it is acceptable and i think the relation with regards to the price is OK. They charged me EURO 8 for WiFi... More 

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EventSales, Guest Relations Manager at AC Hotel Gran Canaria by Marriott, responded to this review

Dear guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Gran Canaria. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Las Palmas de Gran... More 

Barcelona, Spain
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Average hotel with well equiped rooms and good service. It is ideal for business in Gran Canaria but I'm not sure it is appropiate for tourists as it is far from the best beatches of the island and the neighbourhood is not that nice (except for Las Canteras that is just round the corner). Breakfast is worth to pay 16€.... More 

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Houston
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is a concrete tower with the indoor decor showing its age. Room was hot, mattress was rock hard. Some air conditioning in restaurant and outside the meeting rooms, but I could not cool my room down. There are no windows, only a door to the balcony that you can prop open.

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Stockholm
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Renovated hotel is easy to find - it has a lot of floors and you see it from every Place around Las Palmas (new part of the city). The room is ok and the cleaning is ok - but not up to a 4 star standard. Friendly reception staff who are experienced and correct in dealing with the guests.... More 

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Newcastle-Upon-Tyne
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the outside a monster concrete tower. Great location between the port and beach. Reception on the first floor (efficient check-in) and everything else accessible by life. The rooms are OK if a little dated. Main issue is the AC which doesn't work very well (it's a built in system AC and you have very little control of it). The... More 

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Harlow, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel close to the beach at Los Canteras. Very well located to shops and entertainment within the beach area of Las Palmas. Friendly staff throughout the Hotel. Rooms were as expected, with fantastic panoramic views from the balcony. Breakfast at the hotel was buffet style, with enough different choices for all. Evening meals were off a limited menu, but were... More 

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Puerto Del Carmen, Spain
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 3, 2015

We have stayed in many top hotels in The Canaries, this is definitely NOT one of them! Hotel rooms are very dated and tired, no bulbs in reading lights,chipped skirting boards & furniture. Visited pool at 6-15pm to find we could not purchase a drink because the bar will close at 7pm????? Certainly not worth the "special rate" €75 per... More 

Was this review helpful? Yes 2
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