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Reina Isabel Hotel

Certificate of Excellence
c/ Alfredo L. Jones, 40, 35008 Las Palmas de Gran Canaria, Gran Canaria, Spain
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Reina Isabel Hotel
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Reina Isabel Hotel
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514 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hastings, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I visited this hotel a couple of years ago and decided to go there again. It is still a very very nice hotel and with a location to die for. I had a lovely, very clean, room with a comfortable bed. The staff in the reception, restaurant etc were so helpful that the service level is what you normally expect... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a bit dated looking, but don't let that put you off! The location is perfect, the beach is just outside. The spa is really nice, even the water massage bed was free to use! So relaxing, with views of the beach all around the spa. The spa pool water was nice and warm. However the main pool... More 

Was this review helpful? Yes 1
England, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a long weekend. The staff were very welcoming and friendly. Hotel very clean but rather dated. Pool and free spa beautiful and well maintained. Good choice for breakfast. Fabulous a la carte restaurant.

Was this review helpful? Yes 2
Carlisle, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel. Rooms were very comfortable with plenty of storage and comfortable beds. The standard of cleanliness in the hotel and the rooms was excellent. The buffet meals were excellent with plenty of choice and the restaurant staff were mostly very good and very attentive. The reception area was very comfortable, clean and wellcoming with outstanding floral arrangements. The reception... More 

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Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Reina Isabel was recommended to me by a frequent traveller being there a week prior to my visit. Agreement was made, but the room a had was simply terrible. In the middle of the night they startet cleaning the pool area at the top of the hotel, and than the sleep was finished. I claimed the next morning, but the... More 

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England
Top Contributor
65 reviews 65 reviews
29 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a lovely hotel, I had wondered about it being old and tired, but it was old fashioned in offering good service, excellent room and friendly helpful staff. Quite difficult to find these days. Our room was spotless and kept that way. We had booked a sea view and it was a lovely view, (see photo), true we had... More 

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Monmouth, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

A group of family stayed for a weekend wedding. Rooms very nice and extremely clean. Breakfast was excellent with a massive selection. All staff were well trained and helpful. We will return. Fantastic location

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SOREDE France
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We have visited this hotel many times and love its position so close to the beautiful beach. In the past I have given it the full five stars, but I have to say it is looking a bit tired and the bedrooms are in need of refurbishment - not exactly shabby but let's say faded. We were pleased to see... More 

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Cork, Ireland
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in Reina Isabel for a week, on short notice, to join some German friends who were also staying there. From the initial telephone communication with Yulia on booking, to saying goodbye when leaving I have never yet in my travels met such friendly, polite, helpful staff. The hotel is situtated right on the beachfront and one can enjoy... More 

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Cambridge, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 11, 2015

The hotel has an old fashioned feel about it and the staff are great. The room are of a reasonable size and at no time were we without hot water in the shower. The food, however, was not very good. Since we were very unlucky with the weather we spent more time than we would normally would in the hotel.... More 

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