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Reina Isabel Hotel

Certificate of Excellence
c/ Alfredo L. Jones, 40, 35008 Las Palmas de Gran Canaria, Gran Canaria, Spain
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Reina Isabel Hotel
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532 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
4 of 5 stars Reviewed 5 days ago NEW

Pros. * The Location of the hotel is great. * The premises is clean and the staff are very nice. * The Wifi Signal is strong. * The hotel itself is very good, the facilities (gym, swimming pool and sauna) are well kept and are of a very good standard, (amazing views from the top). The restaurants serve very good... More 

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Hull England
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We travelled in January this year I know this is a bit late but I've put on a few reviews together. What a wonderful hotel we were only bed and breakfast as we came to visit my grandad who stays in the resort for 3 months every winter . The bar / terrace area which leads into the prom was... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Nothing was too much trouble at this hotel and the little touches made it a very enjoyable stay. The staff were so friendly and helpful we couldn't ask for more. The breakfast was amazing and well organized. We decided to pay for an evening meal and and were not disappointed. The hotel is in a great location on the beach... More 

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Bournemouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

OK. So there are some tired edges to this hotel. Lets get that out of the way. Now for the positives: The staff are really friendly, the facilities are excellent (The 20m rooftop pool has the most fantastic views all around and can be a welcome shelter if its windy on the beach). The gym and spa looked superb though... More 

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Fuerteventura
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Spent three nights here with friends this week on a short break from home in Fuerteventura. Very nice hotel, very friendly staff, great choice of breakfast buffet. Room was very clean, comfortable bed. Surrounding area beautiful, very clean, tidy promenade. Beach / pool towels supplied and sunbeds etc on beach. Friendly quiet bar/cafe on front for nightcap. Altogether a very... More 

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Budapest, Hungary
Level Contributor
478 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 3 weeks ago

On arrival I was asked to pay the total hotel bill! On my question why, the answer was, the owner want it so! They even charged for towels in the pool. Our seaview room - extra paid , was everything but we saw practically nothing from the see. The breakfast was overcrowded, usually we waited 5-10 minutes to be seated.... More 

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London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was very excited about this hotel due to the reviews I had read online but when I arrived i was quite dissapointed. The room we were given was one at the front of the hotel which has a horrible grey view, plus we were on 6th floor so worse if you don't like heights. We paid extra to have a... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very nice environment with the Las Canteras amazing beach right at the front! Polite staff in every part of the hotel and parking is available. Amazing spa area with the 2 lovely ladis doing their best! Very clean in total and.... lastly nice bar with lovely coctails!!! I will go again in the future!

Was this review helpful? Yes 2
The Netherlands
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 28, 2015

We stayed at the hotel for a week in May 2015 after recommendations from a friend about a good quality hotel. The rooms were spacious and modern, the bathrooms were large and everything worked well and in order. The staff were always so friendly and courteous and always had a smile on their face. There is a great spa/gym/swimming pool... More 

Was this review helpful? Yes 1
Hastings, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

I visited this hotel a couple of years ago and decided to go there again. It is still a very very nice hotel and with a location to die for. I had a lovely, very clean, room with a comfortable bed. The staff in the reception, restaurant etc were so helpful that the service level is what you normally expect... More 

Was this review helpful? Yes 1
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