Let me first of all explain the type of tourists we are. We are a couple in our thirties with a 2yr old daughter and although our daughter had not been away before we have been to many 4* hotels over the years in various locations. When we go on holiday we normally have no use or need for the... more

Apartment was a good standard, very clean with excellent air conditioning. Staff were friendly and welcoming. However Thomson describe the property as 'secluded' in their brochure which was misleading as the resort road runs alongside, traffic was busy whilst we stayed so time around the excellent pool area was spoilt as it felt like we were lounging in a layby.... more

Booked this on the strength of Trip Advisor and other review websites. After booking (9 months in advance) we became concerned when a number of negative reviews were added... Well either the hotel resolved a short term dip in standards, or those negative reviewers had unreasonable expectations, because we were truly impressed! Having holidayed in numerous 4 and 5 star... more

This is a very good hotel and if you've booked it you'll have a great holiday. I just have a few gripes and don't think it's worthy of Thomson 'Platinum' status until the management correct a few things.... 1. Dinner was far too late for a family hotel - 7.30pm onwards 2. The paving stones around the pool were very... more

Having read previous reviews, I had quite high expectations which unfortunately were not met! Certain aspects were good. The pool area was lovely. There was never any problem getting sunbeds and parasols. The overall cleanliness of the apartments and hotel was good. Now for the bad bits!! The restaurant was a major disappointment. Every mealtime there would always be something... more

Grupotel Macarella Suites & Spa, Menorca, Spain We've recently come back from a week in the Grupotel Macarella Suites and Spa in Menorca (near Cala'n Bosch) and had a great week in the sun. Having previously read a number of reports on TripAdvisor, some good, some bad, I didn't really know what to expect - but let's put it this... more

Very good service at the Hotel. Great if you have kids. The people of Menorca seem to love children and staff at the Hotel are very friendly indeed. Outdoors Swimming pool is great for both adults and small children. The Spa is very good and really worth a try. The salt and herbal treatments are superb and really make you... more

We spent 2 weeks in September at the Macarella with our toddler and baby and had a very enjoyable stay. No problems checking in. Our request for ground floor rooms was met and we were pleasantly surprised at the size of the rooms and also the quality and content of the acccomodation. (Additional baby equipment, such as sterilisers and the... more

We went for a 10 day stay to The Macarella mid September, my Husband, 2 children (3yrs and 5months) and I. The negatives: Indifferent, not overly friendly or helpful reception staff. We arrived at 11pm to be given a room key and map of where our room was, no help with the bags. Breakfast for 2 adults one child cost... more