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All 57 Ciutadella hotels

Grupotel Macarella Suites & Spa

4.0 of 5 Hotel   |   Gran Via Son Xoriguer s/n | Urb Son Xoriguer, 07769 Ciutadella, Minorca, Spain
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Grupotel Macarella Suites & Spa
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89%
Ranked #4 of 57 hotels in Ciutadella
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
CJC1975 Huddersfield
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316 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Huddersfield
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful stay at the Marcarella Suites and Spa. Our first hotel break as a family of four, we travelled with our seven year old daughter and two year old son. Our room was quiet on the third floor and overlooked the street with a view of the sea to the front and the marina to the right.... More

Was this review helpful? Yes 1
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear Family, Thanks a lot for book our hotel to spend your holidays in Menorca. Thanks as well for write that review on internet. About your comments about the entertaiment, we must say that since 2008 we do not have entertaiment for kids. Only profesional shows during the week. Best regards from Menorca. All the staff of Grupotel Macarella Suites... More

Bath, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Enjoyed a 1 week stay in this hotel in August. Plenty of nationalities staying here; Germans, Spanish, Portuguese, Italian and Brits. There's a lot to like about this hotel... Liked • Good location near the beach, harbour and supermarkets (but quiet) • Excellent swimming pool • Friendly staff • Very clean • Great choice of food (and plenty of it)... More

Was this review helpful? Yes 1
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear family, Thanks a lot for visit us. And thanks a lot for write your comments on internet. we say sorry for your inconveniences and we will try to fix it. About the sauna and hot areas of the spa, we must tell you that, we switch off that areas when there are nobody there according with our enviromental system.... More

Bournemouth, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned from the Macarella Suites and had a wonderful stay in this excellent hotel which is all about service. The trip is about 50 minutes from the airport and the hotel is situated two minutes (slow walk) from the beautiful beach and bay of Cala 'n Bosch and even closer to the lively port. The check-in was... More

Was this review helpful? Yes 3
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear Family, Thanks a lot for visit us, and thanks a lot for your comments on tripadvisor's internet site. We appreciate so much that you take part of your time to share your own experience with the other travelers. Many thanks from Menorca and we hope to see you soon here again. Best regards All the staff of the hotel More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first time to Menorca booked with Thomson and so glad I booked this hotel travelled as a family 2 adults & 2 children ages 12 & 9. We had a lovely time the staff were very friendly nothing was too much trouble. Although at busy times I would recommend more than one person on reception, as I... More

Was this review helpful? Yes 3
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear Family, Thanks a lot for booking our hotel to spend your holidays in Menorca. Thanks as well for write that review on internet and share your own experience with the other travelers. We say thanks as well for your positive comments about our kitchen and staff. And as well the location. About your inconvenience with the noise on night... More

Terrassa, Spain
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We just returned from Menorca where my family and me we've spend a week in this hotel. The situation can't be better. The beach is just three minutes walking from the hotel and it's in my oppinon one of the best in menorca. The swiming pool is very confortable and perfect for toddlers and kids because its like a beach... More

Was this review helpful? Yes
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear Family, Thanks a lot for visiting us and for write your personal experience here on that internet site, Thanks a lot for your compliments and we apologize for your inconveniences with the wifi, we are working on it. Best regards from Menorca. Grupotel Macarella Suites and Spa, More

Surrey
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have recently returned from the Macarella and had a wonderful holiday. Travelled as a family with 2 kiddies aged 5 and 7 and the grandparents joined us for part of our hol too. To be honest it is hard to find fault with this hotel (having been to Menorca 6 times and stayed at other hotels). The location is... More

Was this review helpful? Yes 7
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear family, Thanks a lot for your visit. We appreciate so much your comments on internet, that helps us very much. We are pleased of work for you and make your holidays as good as you waited. We are hope to see you again next year. All the staff of Grupotel Macarella Suites and Spa. More

Stockton-on-Tees, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Travelled to this hotel with my husband and our two children (5 and 16 months) Our first visit to Menorca and we really could not fault either the place, or the hotel. Our room on the first floor was large and overlooked the pool, as I had requested. Although we didn't really eat meals in the room it was lovely... More

Was this review helpful? Yes 4
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear Guest, Thanks a lot for visiting us and we are hoping to see you next year. Thanks a lot for take your time to write a review on internet, and share with the other travelers your own experience. We have taken note of your comments about the entertaiment and we are working to improve it. Best regards from Menorca.... More

Bedford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

spent a lot of money on this holiday , had a great holiday, as we had done our research on places to visit and local buses and beaches. Unfortunately found that upon arrival our allocated room was not ready,, not a problem in most hotels, but we were really expecting something far better and when it was ready , felt... More

Was this review helpful? Yes 2
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear Family, First thanks a lot for your visit on our hotel. We are sorry about your inconveniences on your holidays. About the room at your arrival we inform that the check out is at 12.00, and check in is at 15.00, sometimes we have early departures and we can give the room earlier, but sometimes is imposible, because all... More

Gateshead
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I normally travel as a couple , but this year my daughter suggested that we have a family holiday with everyone( partners and 5 grandchildren) so she booked this hotel. What a choice ! The staff are fantastic and I Mean ALL , from reception ((Monika,Pablo,Titan,Agustin, to our brilliant maid Carmen. The Food is has a different... More

Was this review helpful? Yes 7
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear Family, Thanks a lot for your visit, and thanks a lot for take time to write a review on Internet. That helps us very much. We appreciate so much your comments about our staff and we will transmite your compliments. We are hoping to see you again next year. Kind regards from Menorca. All staff of Grupotel Macarella Suites... More

Abingdon, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After reading reviews I was reassured that the hotel was obviously doing something right and that something appears to be meeting the customers' needs. We booked directly and got a better deal and 8 nights as opposed to 7 or 10 with an agent. I can truly say that I found the hotel staff, management and systems to be highly... More

Was this review helpful? Yes 2
José R, Director General at Grupotel Macarella Suites & Spa, responded to this review

Dear Family, Thanks a lot for visiting us, and thanks a lot for write that review on internet. That helps very much to improve our work, and we value the people that share their experiences on that internet site. We will transmit your comment to all of our staff and their will be happy to continue their work as now.... More

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Additional Information about Grupotel Macarella Suites & Spa

Address: Gran Via Son Xoriguer s/n | Urb Son Xoriguer, 07769 Ciutadella, Minorca, Spain
Location: Spain > Balearic Islands > Minorca > Ciutadella
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grupotel Macarella Suites & Spa 4*
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Also Known As:
Grupotel Macarella Hotel Ciudadella
Grupotel Macarella Suites And Spas
Hotel Grupotel Macarella
Macarella
Grupotel Macarella Suites & Spa Spain/Minorca

163 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Family Hotel in Ciutadella #2 Spa Hotel in Ciutadella #3 Luxury Hotel in Ciutadella #6 Romantic Hotel in Ciutadella
Hotel Class
Official Description (provided by the hotel)
Situated 150 m away from the Cala' Bosch beach. Apartments: One twin bedroom. Living room with two couches. Kitchenette. Heating/ air-conditioning. Sat-TV. Terrace or balcony. Family apartments have two double bedrooms and two bathrooms. Sport & Leisure: Swimming pool with children´s splash pool. Table tennis. Billiard table. Evening shows and live music. Gastronomy: Generous breakfast and dinner buffet. Show cooking. Lounge and Pool bar with snack service. Services: Car rental. Buggies and intercoms rental. Internet. ... more   less 
Number of rooms
46

Questions & Answers

Questions? Get answers from Grupotel Macarella Suites & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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