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UR Portofino Hotel

4.0 of 5 Carrer de Trafalgar 24, | Playa Ciudad Jardin, 07007 Palma de Mallorca, Majorca, Spain
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UR Portofino Hotel
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UR Portofino Hotel
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305 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 30, 2014

Nice hotel, stands out with the blue so you can't miss it! Friendly reception staff, helpful with places of interest. Friendly bar staff, as well as nice food. We ate dinner every night at the hotel as there wasn't much restaurants near and so we tried most things on the menu. ( The pizza's are very nice) You can walk... More 

Was this review helpful? Yes 3
URPortofino, jefe de recepcion at UR Portofino Hotel, responded to this review

Dear Mrs. Nicolina, Thank you for your constructive critic about your stay with us,for have mentioned the positive and negative points. Just so we know where we need to improve or we are on the right line. We apologize concerning the availability of the room and you had waiting 20min. after coming back.This of course will not happen again. We... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed October 28, 2014

We had read other reviews before we left which really helped us in our decision to go to this hotel. We wanted somewhere not too built-up but with reasonable links to other parts of the island. Obviously it depends on when you choose to go away as I suspect some bars and restaurants would close by the beginning of November.... More 

Was this review helpful? Yes
URPortofino, jefe de recepcion at UR Portofino Hotel, responded to this review

Dear Guest, First of all the all team from Hotel UR Portofino will thank you for having share your experience about your stay here with us. We were very delighted to read that you were satisfied with us and for having comment all the specific points in positiv. We hope to have again soon the pleasure to welcome you in... More 

1 review
5 of 5 stars Reviewed October 24, 2014 via mobile

Just came back from a short break in Portofino hotel. We arrived early and our room wasn't ready yet but as I was travelling with 14 months old son we were offered courtesy room to allow us to change him. To my surprise our room was ready right after. I can't fault the room, very spacious with wrap around balcony,... More 

Was this review helpful? Yes
URPortofino, jefe de recepcion at UR Portofino Hotel, responded to this review

Dear Sylwia Thank you very much for sharing your kind comments here in Tripadvisor about your experience in our Hotel UR Portofino. We were proud of your staff comment, as this is what makes a hotel different from the next one. We will pass on your kind feedback to all of them. We hope very much to have again the... More 

Brighton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 20, 2014

My daughter and I had a lovely laid back week here - just a short drive from the airport, it's only a stone's throw from the sandy beach, and you can walk or cycle into town very easily, just following the prom. Great pool, larger than it looks on the photos, nice clean room with balcony, excellent breakfast, very good... More 

Was this review helpful? Yes
URPortofino, jefe de recepcion at UR Portofino Hotel, responded to this review

Dear Diane, It was our pleasure to have you as our guest and we were delighted to know that you enjoyed your stay with us. Thank you for having taken the time to share your experiences here. We would be very pleased to seeing you again at UR Portofino. Muchas Gracias, With Kind Regards, Candida Mayóz More 

Warrington
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 8, 2014

The hotel is in a fabulous location, in a quieter more classy part of Palma. It has a striking blue exterior which can be seen for miles. The staff are so friendly and helpful at all times, and the hotel is extremely comfortable and laid back. The rooms are a little small, but having a fridge is a great bonus,... More 

Was this review helpful? Yes 1
URPortofino, jefe de recepcion at UR Portofino Hotel, responded to this review

Dear Guest, Thank you very much for having share your experience here about your stay in our Hotel UR Portofino, it was a pleasure for us to have welcoming you. We really hope to see you again soon. ¨Muchas Gracias¨¨ With Kind Regards, Candida Mayóz More 

Hampshire
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 30, 2014

It is difficult to fault the hotel. OK the rooms are a little small but they are spotless and very well appointed. We stayed in 417 which had a balcony and excellent views across the bay to Palma. The breakfast buffet was excellent, in fact it is one of the best we have come across. A good range to suit... More 

Was this review helpful? Yes
URPortofino, jefe de recepcion at UR Portofino Hotel, responded to this review

Dear Guest, Thank you so much for your positive comment and for posting it here, this makes our hotel different from the next one. We will pass your comments to all our staff. We hope to have again the pleasure to welcome you soon. With Sunny Regards, Candida Mayóz More 

London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 10, 2014

Our second visit to this hotel, this time for 13 nights. As before the simple formula of well located hotel, simple clean and well-appointed rooms, lovely pool and reception areas is a winner. Staff always courteous and friendly. 10 minutes from the airport but plane noise was not an issue. Very regular buses nearby into Palma, or a glorious hour... More 

Was this review helpful? Yes 1
URPortofino, j at UR Portofino Hotel, responded to this review

Buenas tardes. Great to read from you, thank you so much for your positive feedback and for posting it here on Tripadvisor. We were delighted to be your host and we are looking forward to seeing you soon again in our Hotel UR Portofino. Sunny Regards from Mallorca, Candida Mayóz More 

Sandvika, Norway
1 review
5 of 5 stars Reviewed September 9, 2014

If you prefer a quiet place without big hotels and bars lined up, this is a good alternative. Short walk to the beach and just a 15 minute bus trip to Palma center. The only negative is that the door to the rooms are paper thin so you hear everything that happens outside.

Was this review helpful? Yes
URPortofino, jefe de recepcion at UR Portofino Hotel, responded to this review
Google Translation

Cheré Christine, Nous sommes trés ravis de savoir ce que vous avez detendu votre séjour dans notre hôtel UR Portofino,... More 

York, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 6, 2014

Stayed here mid august in a triple bed room , room pretty small but adequate and the bathroom was lovely , great balcony looking out to the beach . Hotel very near the airport in a not too touristry area , good access to some nice cafes and eateries and right next to a lovely beach . We hired some... More 

Was this review helpful? Yes 1
URPortofino, Director de Recepción at UR Portofino Hotel, responded to this review

Dear sir or madam, It was our pleasure to have you as guest and we are delighted to know that you enjoyed your stay! Thank you for having taken time to share your experiences here. We would be very pleased to welcome you soon again at UR Portofino Muchas Gracias! Candida Mayóz More 

Cologne, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2014

Nice location, good breakfast, close to the beach, friendly stuff, not far from the airport, clean pool, for our business trip perfect! Single rooms are very small but double is ok! Good restaurants and bars in this area!

Was this review helpful? Yes
URPortofino, Manager at UR Portofino Hotel, responded to this review

Hello ! Great to read from you, thank you so much for your positive feedback and for posting it here on Tripadvisor. We were delighted to be your host and are looking forward to seeing you soon again here. Sunny regards from Mallorca, Katia Guixa Assistant Manager More 

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Additional Information about UR Portofino Hotel

Address: Carrer de Trafalgar 24, | Playa Ciudad Jardin, 07007 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range (Based on Average Rates): $
Hotel Class:4 star — UR Portofino Hotel 4*
Number of rooms: 70
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Also Known As:
Hotel Ur Portofino Urban Sea
UR Portofino Hotel Palma De Mallorca, Majorca
Hotel Style:
#1 Best Value Hotel in Palma de Mallorca
#4 On the Beach Hotel in Palma de Mallorca
#14 Family Hotel in Palma de Mallorca
#26 Luxury Hotel in Palma de Mallorca
#27 Romantic Hotel in Palma de Mallorca

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