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All 64 Palma de Mallorca hotels

UR Portofino Hotel

4.0 of 5 Hotel   |   Carrer de Trafalgar 24, | Playa Ciudad Jardin, 07007 Palma de Mallorca, Majorca, Spain
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UR Portofino Hotel
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78%
Ranked #29 of 64 hotels in Palma de Mallorca
A recent review
5 of 5 stars reviewed 1 week ago
Aneta M London, England, United Kingdom
  • Overview
  • Reviews (266)
  • Photos (85)
  • Amenities
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  • Room tips (34)
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266 people have reviewed this hotel

Traveler rating
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28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
London, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I absolutely loved it, the hotel is modern and lovely, really close to the beach and right in between the city centre and the airport. It's quite a small hotel which is my preference and the surroundings are very relaxed but with a good range of restaurants and bars. The staff were very friendly and helpful.

Was this review helpful? Yes 1
Beverley, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This bright hotel is minutes from Palma airport (€15 by taxi) and minutes (walking) from wonderful beaches, shops, restaurants and bars. The reception staff were welcoming, informative and helpful as well as speaking excellent English. The free fresh fruit is a nice touch. There is a lift but we used the stairs to our 2nd floor room. Quite small, overlooking... More

Was this review helpful? Yes 1
keyka j, Manager at UR Portofino Hotel, responded to this review

Dear Welly30, Thank you very much for sharing your kind comments with Tripadvisor travellers. I was particulary proud of your staff comment, as this is what makes a hotel different from the next one. I will pass on your kind comments to all the staff. We're glad you enjoyed your stay in our hotel and we hope to see you... More

Scotland
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there for 4 nights this week.It really is a great hotel (yes the rooms are small!).Very clean,modern and just across from the beach.There are lots of great eating places nearby (especially Sitar,Indians on main beachfront and the Fusion,Grill straight across from the hotel), as well as local coffeee shops.The prices in the hotel are not cheap and so... More

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keyka j, Manager at UR Portofino Hotel, responded to this review

Dear MaryAC, Thank you very much for the time you spent sharing your experience at our hotel. We're glad you enjoyed your stay in our hotel as well as the facilities around us, and we hope to see you soon with us. Regards Katia Guixa Assistant General Manager More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked this hotel as a Top Secret Hotel for a 4-night break so didn't know where we were staying until we got our booking confirmation. The receptionist welcomed us by name, which was a nice touch, as was the courtesy call just after we'd got to our room to check that everything was ok. We were in the block away... More

Was this review helpful? Yes 1
keyka j, Manager at UR Portofino Hotel, responded to this review

Dear Manchester guest, We do apreciate very much you spent time sharing your experience at our hotel with all the travelers, any tip is a good tip. We are sorry to hear your room was not spotless upon check in as it is our priority and we take pride in the cleaniness of our rooms. Nevertheless we're glad you enjoyed... More

Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

After having read some of the reviews I was a little apprehensive about the hotel. We had booked for 5 nights, as we were coming to Palma for a friend’s wedding. The rooms are TINY – I struggled to get my suitcase round the bed (but it was a pretty big suitcase)! That said – the rooms were spotlessly clean... More

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keyka j, Manager at UR Portofino Hotel, responded to this review

Dear Glasgow guest, We're soo glad you enjoyed your stay in our hotel, next time you can request an extra plug at the desk and we will be happy to provide it, we know how many gadgets our guests travel with... thanks for your comments, and we hope to see you soon with us. Regards Katia Guixa Assistant General Manager More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was clapping myself on the back for picking this hotel from the Internet but after reading about 100 reviews on TA, the only complaint really was the size of rooms, given that this is Spain - room size is always a problem, however, the room I had was perfectly adequate. The hotel is situated right near the beach about... More

Was this review helpful? Yes 1
keyka j, Manager at UR Portofino Hotel, responded to this review

Dear guest, Thank you for your kind words. We appreciate very much the time you took sharing your stay at UR Portofino with all Tripadvisor travelers. We're glad you enjoyed your stay in our hotel, and we cant wait to see you soon with us. Regards Katia Guixa Assistant General Manager More

london
1 review
5 of 5 stars Reviewed 4 weeks ago

Fantastic little hotel where the staff go above and beyond to make you feel valued and special! We would definitely return. Right by the beach and in amongst lots of great restaurants. Rooms are comfortable and always clean, the pool is a good size and the reataurant is also very good. Thank you Dusan and Juan Francisco for looking after... More

Was this review helpful? Yes
keyka j, Manager at UR Portofino Hotel, responded to this review

Dear Ashton, Thank you very much for the time you spent sharing your experience at our hotel with all Tripadvisor travelers. We're glad you enjoyed your stay in our hotel and we hope to see you soon with us. Juan Fran, Dusan and the rest of the team we send you our love. Regards from Mallorca Katia Guixa Assistant General... More

Edinburgh, Scotland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 20, 2014 via mobile

This hotel was a pleasant surprise, the staff were very friendly, professional and attentive - nothing was too much trouble for them. I had a single room, which has was a little small, but given that it was only for sleeping get in it wasn't a big deal. The buffet breakfast is the perfect way to start the day. The... More

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URPortofino, Director de Recepción at UR Portofino Hotel, responded to this review

Thank you very much for the time you spent sharing your experience at our hotel with all travelers. We're glad you enjoyed your stay in our hotel and we hope to see you soon with us. Regards from Mallorca Katia Guixa Assistant Manager More

Edinburgh, United Kingdom
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2014

Stayed in this little gem of a place for a long weekend when we were in Majorca for a friends wedding! The hotel is a lovely eye catching blue colour so it can easily be picked out, The whole place were spotless, staff could not be more helpful, friendly & courteous. The rooms are a bit on the small side... More

Was this review helpful? Yes 1
URPortofino, Gerente at UR Portofino Hotel, responded to this review

Thank you very much for the time you spent sharing your experience at our hotel with all travelers. We're glad you enjoyed your stay in our hotel and we hope to see you soon. Regards from Mallorca Katia Guixa Assistant Manager More

Salcombe, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2014

the service was excellent, we had a room in the second building 3d floor with uninterupted views of the bay. The room was a bit small, but perfectly adequate for us. Very clean! Breakfast was excellent and the waiters very attentive, buffet was refilled constantly. Given the price was also fair, we will come here again.

Was this review helpful? Yes 1
URPortofino, Director General at UR Portofino Hotel, responded to this review

Thank you so much for your kind comments and reviews, we take pride in taking care of our guests and for them to appreciate it, it´s great. We are looking forward to welcoming you again soon at the UR Portofino Hotel. warm regards Katia Guixa Assistant Manager More

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Additional Information about UR Portofino Hotel

Address: Carrer de Trafalgar 24, | Playa Ciudad Jardin, 07007 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range (Based on Average Rates): $
Hotel Class:4 star — UR Portofino Hotel 4*
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Also Known As:
Hotel Ur Portofino Urban Sea
UR Portofino Hotel Palma De Mallorca, Majorca

85 photos of this hotel

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Bathroom (8)
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Room/suite (14)
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Hotel & grounds (25)
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Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style
#1 Best Value Hotel in Palma de Mallorca #5 On the Beach Hotel in Palma de Mallorca #10 Family Hotel in Palma de Mallorca #25 Luxury Hotel in Palma de Mallorca #26 Romantic Hotel in Palma de Mallorca
Hotel Class
Number of rooms
70

Questions & Answers

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1 question

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