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Hotel UR Portofino

Trafalgar 24,, 07007 Palma de Mallorca, Majorca, Spain
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Hotel UR Portofino
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342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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portugal
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

It's a city hotel on the beach... great location, near the beach, but in a very quiet area, very different of playa de palma or arenal or even magaluff. Room was small, but very clean, very quiet hotel. Staff helpful. Is the ideal for those who want a different kind of hotel the majority of hotels in this area. Loved... More 

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Utrecht, The Netherlands
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

if you are looking for a place to get away w sun, beach and pool and no hassles, this is a good choice! very close to the airport (15€ for a taxi ride), very close to the beach, good restaurants all around, nice pool at the hotel. If you just want to relax, you don't really have to go anywhere... More 

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Aberdeen, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed here 5 nights in a superior seaview room. While we couldn't fault the view and loved having a little balcony, the room was much smaller than expected, to the point of feeling cramped. It was however, spotlessly clean, as was the whole place. Reception seemed to be awkward to deal with - for example the hotel has a... More 

Was this review helpful? Yes 1
URPortofino, jefe de recepcion at Hotel UR Portofino, responded to this review

Dear Guest, First of all we thank you a lot for having share your experience here with us about your stay in our hotel, we thank you also for mentioned the positiv things that you have seen like the very good location and the cleaness. For us would be a big pleasure to welcome you soon again in once of... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of the hotel could not be any better, just 1. Minute away from a family friendly beach. The staff at the hotel were both very friendly and very helpful. An added bonus is that the hotel has its own cycle hire and there is a cycle path by the beach that goes for miles in both directions and... More 

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URPortofino, jefe de recepcion at Hotel UR Portofino, responded to this review

Dear Jeff, Thank you very much for yor kind feedback here about your stay in our hotel UR Portofino, for us it was a pleasure to had you as our Guest and we are delighted to know that you were saisfied with your holidays in our establishment. We hope to have the pleasure to welcome you soon again. With our... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

12 of us mum's decided on this hotel for our weekend away. It was quite evident we don't get out much!! The staff were very accommodating, the bar staff even more so, keeping the bar open for us & making us all sorts of cocktails. The reception staff recommended restaurants and booked all our taxis and nothing was too much... More 

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URPortofino, jefe de recepcion at Hotel UR Portofino, responded to this review

Dear Guest, First of all we thank you a lot for having share your experience in our hotel here with us, we are delighted to read that you enjoyed your holidays with us and we also are very happy to read that you were satisfied from the staff until the cleaning about the rooms and that for us is very... More 

St. Albans, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this hotel for 3 nights. Difficult to fault it, particularly the staff. We had booked to stay in April but had to cancel at a few hours notice due to the French air traffic controller's strike! Fantastic response from them, no cancellation fee and transfered our booking with no fuss. Our visit was excellent, the position of the... More 

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URPortofino, jefe de recepcion at Hotel UR Portofino, responded to this review

Dear Mrs. Alison, We thank you for have sharing your comments here with us about your exprience in our hotel UR Portofino. We are very happy to read that you were satisfied with us. And also we are happy that you couldn´t come on April about the french strike that you even so tried to visit us. We really hope... More 

Newcastle upon Tyne, England, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights following a walking break in Port Soller. Wasn't sure what to expect as we had booked another Hotel in the group which had closed and we were moved to the Portofino. When we arrived we got a lovely welcome, our case was taken to our room whilst we were offered a welcome drink in... More 

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URPortofino, jefe de recepcion at Hotel UR Portofino, responded to this review

Dear Mrs. Debra, for us was a pleasure to had you as our Guest, Thank you very much for sharing your feedback here with all us. We are delighted to know that you were satisfied with us and the hotel has fulfilled your expectations. We would be very happy to welcome you once again and invite to contact us directly... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

It's a nice small hotel, clean and simple rooms, nice tiled bathrooms, most of them with balcony or a terrace. Since we stayed here last year they've changed the restaurant to a much better one and they serve tasty Mediterranean dishes. Nice and friendly staff that makes you feel very welcome. Bicycle rent shop on the premises. We're coming back... More 

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URPortofino, jefe de recepcion at Hotel UR Portofino, responded to this review

Dear Daniel, All team from UR Portofino thanks you for your kind and positive feedback about your stay in our hotel. We are very delighted to know that you enjoyed your holidays with us, we are also pleased to know that you found the restaurant better than last time, we always trying to improve. For us would be again a... More 

Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I spent 1 week in a "Double Superior" with my wife and my 2 year old daughter. The add in Expedia said the room was 19 square meters, but on arrival I was surprised by its ridiculous size. I checked the hotel's own web page, and they say the room is 14 square meters. So someone made a "mistake" in... More 

Was this review helpful? Yes 1
URPortofino, jefe de recepcion at Hotel UR Portofino, responded to this review

Dear Mr. Roberto, We appreciate you for shared your comments here with us. We hope to have again the pleasure to welcome you soon again. With our Kind Regards, Candida Mayóz More 

Europe
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

No complaints. This hotel was perfect for me and my husband. It is a very short walk to the beach from here, so no need to use the pool! We did not eat breakfast at this hotel. Instead we would walk each morning to the shore and have a small bite at a cafe or restaurant by the water. Small... More 

Was this review helpful? Yes
URPortofino, j at Hotel UR Portofino, responded to this review

Dear Mrs. Hilary, We thank you very much for having share your experiences here with us about your stay in our hotel. We are delighted to know that you were satisfied with us and hope to have again soon the pleasure to welcome you once again. With Sunny Regards from Mallorca, Candida Mayóz More 

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