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All 64 Palma de Mallorca hotels

Portals Palace Hotel

4.0 of 5 Hotel   |   C/ Torrent, 19 Portal nous | Illes Balears, Palma de Mallorca, Majorca, Spain
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39%
Ranked #54 of 64 hotels in Palma de Mallorca
A recent review
4 of 5 stars reviewed 4 days ago
blockbuster64 Salford, United Kingdom
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35 people have reviewed this hotel

Traveler rating
    4
    10
    12
    4
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Dublin, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed today NEW

This is definitely not a 4 star hotel. It was clean but in need of total refurbishment. Everything was old and worn. When we arrived after a very long day, it took the guy at the desk about 20 minutes to check us in (something behind the desk to copy our passports wouldnt work so he kept us standing there... More

Was this review helpful? Yes
Salford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Arrived Tuesday morning met by very friendly reception and offered a huge room over looking the sea for an extra 40 euros, well worth it. The hotel was quiet just how we like it, they may struggle on service when they are full although I did not experience any problems. Good breakfast, rooms clean hotel is a bit tired in... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the best hotels we have stayed in, the location for the marina and the bars / restaurants at the top was perfect as my dad can not walk far. 5 minutes to the beach and some amazing views. Hotel roms were so big and again the bathroom. House maids cleaned every day and did an excellent... More

Was this review helpful? Yes 4
Halstead, essex
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I very rarely write reviews but felt compelled to do so after our fantastic stay in this hotel. The location of the hotel is overlooking the port and it is well worth upgrading to a sea view. The hotel is small/medium sized with a good range of facilities. It is very quiet in the evenings however, it is a five... More

Was this review helpful? Yes 6
Cardiff, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2014

We stayed at this hotel in June 2013 when it had just opened and have just returned in May this year because it is such excellent value. We also recommended it to friends who have stayed there. It's not glitzy and could do with some updating but this is far outweighed by it's position so close to the port and... More

Was this review helpful? Yes 4
Portalspalace H, Relaciones publicas at Portals Palace Hotel, responded to this review

Dear Mark, We thank you very much for your nice opinion. Hope you´ve enjoyed a lot during your stay with us. Looking forward to welcoming you again to Portals Palace Hotel. Have a great day. More

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

Wasn't sure what to find after reading previous reviews but our experience was all good. We stayed for 4 nights at the beginning of May. We were offered a sea view room for a 10euro supplement per night which we took and had a very large room with nice furnishings and a large balcony (with the sea views). Bathroom was... More

Was this review helpful? Yes 2
Portalspalace H, Director General at Portals Palace Hotel, responded to this review

Dear David, Thank you very much for the nicest opinion to us. We always try to serve the best to our valuable clients before, during and after their staying with us. We are really looking forward to welcoming you soon. Nice greeting´s from Portals Palace Hotel and the staff. Have a great day. More

Derby, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 29, 2013

Not sure where to start..we walked into the gloomy "hollow sounding" reception area and the the young man and woman behind the desk chatted away and didn't even look up. My husband said good evening and she replied ...no smile ...no greeting.. But she offered us an upgrade for 10 euros a night we said yes.. 4 stairs with thread... More

Was this review helpful? Yes 4
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 5, 2013

I don't know why people write so much rubbish on this site! The hotel was lovely, clean, spacious and well equipped and More importantly aircon.The hotel staff were friendly and helpful, had clean towels and bed was made everyday and cleaners were always about. Fantastic location right near restaurants and the habour. Views from the hotel were lovely overlooking the... More

Was this review helpful? Yes 8
Portalspalace H, Director General at Portals Palace Hotel, responded to this review

Warmest greeting´s from Portals Palace Hotel. Dear Sir/ Madam, Thank you so much for your feedback and we are so happy that you had a great time during your stay with us. We look forward to welcoming you soon. Have a nice day. Regards, Hotel Manager More

Heswall, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 2, 2013

We travelled as a party of 7 ladies for our annual long weekend trip. Having booked this hotel from some artist impression photos and before any recent trip advisor reviews, we were concerned about what to find. On arrival we were pleased to discover the hotel was nowhere near as bad as expected. Check in was quick and friendly. We... More

Was this review helpful? Yes 2
Portalspalace H, Director General at Portals Palace Hotel, responded to this review

Dears Sirs, Warmest greetings from Portals Palace Hotel. We would like to thank you so much for your feedback. Sure, we do and will do the best to exceed our guest expectations. We will improve everything that need to be improved properly. Have a great day and looking forward to welcoming you all soon. Sincerely yours, Hotel Manager More

Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2013

Stayed in the hotel from 20th to 25th August 2013. We had a lovely stay in a clean and friendly hotel. Room was clean, tidy and well air conditioned.The view from the balcony was stunning over looking the harbour. Our room was cleaned eveyday with fresh towels. Had a mini bar in our room with refreshing bottles of water and... More

Was this review helpful? Yes 2
Portalspalace H, Director General at Portals Palace Hotel, responded to this review

Dear Sirs, We thank you very much for a nice feedback. We understand that entertainment is necessary in a holiday, but we would like to let you know that we don´t provide any entertainment in the hotel. We always to exceed our clients during their stay with us. We suppose to recommend you to the village or port to have... More

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Additional Information about Portals Palace Hotel

Address: C/ Torrent, 19 Portal nous | Illes Balears, Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Portals Palace Hotel 4*
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Also Known As:
Portals Palace Hotel Palma De Mallorca, Majorca

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style
#38 Luxury Hotel in Palma de Mallorca
Hotel Class
Official Description (provided by the hotel)
The Hotel Is Ideal For People Looking To Relax And Enjoy A Relaxing Holiday, During The Day At The Pool And Solarium Hotel Night And Visit The Environment Of Puerto Portals. By Its Location In The Hotel Grounds Are Short And Golf, Tennis And Paddle, Water Sports, Shops, Supermarkets, Bars / Restaurants And A Football Field With Natural Grass. THE HOTEL IS LOCATED ONLY 200 M FROM PUERTO PORTALS. Directions TO reach the hotel from the airport of Palma, should follow the motorway towards PLAMA-ANDRAITX. PALMA HAPPENING IN THE SAME DIRECTION TOWARDS about 4 miles ANDRAITX ARE signaling (BENDINAT-PORTALS NOUS) must leave the highway and follow the direction through a tunnel until you reach a roundabout. RIGHT ALONG COME TO THE PLAZA Portals Nous. ... more   less 
Number of rooms
110

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