We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Puro Hotel

4.0 of 5 Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
Click for phone number
Hotel website
Special Offer
Package Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Puro Hotel
Professional photos View all
Browse nearby
Puro Hotel
Write a Review

141 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Brighton, United Kingdom
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Arrived the day of the Palma marathon so hotel busy and room not immediately available (admittedly our arrival was prior to stated check-in time).Upgraded to a superior room in the private wing giving us almost exclusive use of (slightly tatty) hot tub and sunbathing beds on the private terraces.The downside was that the free hotel movie channel wasn't available in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Stockholm, Sweden
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The worst thing about a hotel regardless of star rating or price you pay, must be if it is not clean! Well Puro say they are 5 star and we stayed in one of their suites and it was NOT CLEAN. Of course house keeping can miss one afternoon or so, but this must have been a managerial problem. The... More

Was this review helpful? Yes
Fredrikstad, Norway
1 review
5 of 5 stars Reviewed 5 days ago NEW

The best service @ a very nice hotel, the best breakfast, dinner, massage and very nice rooms :-) The front desk was very helpful with everything we asked for, I'm going back that for sure!! They made fresh none gluten bread for my friend every day for breakfast!!

Was this review helpful? Yes
Myrtle Beach, South Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Puro Hotel is beautiful and in a great location. Although small the hotel has many great amenities. My room was very functional and comfortable. The hotel is in walking distance of the old city and many great attractions. There are many wonderful restaurants right out the front door. My only caution is that there is music Thursday through Saturday... More

Was this review helpful? Yes
Woodbridge, United Kingdom
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Thank you Eduardo, Krisztina, Marga and team.. Just returned back from 4 fantastic days in Palma, Puro was perfect! 11 girls in the groups, we were extremely lucky to have the private wing with its wonderful terraces, hot tub and beautiful loungers.. Our rooms were nicely decorated, modern and the most comfortable beds ever! The breakfast was excellent, we ate... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I Stayed a cuple of days Last week at puro hotel because it was my boyfriend's Birthday. We arrived in the early noon and left the Luggage at receptions desk. During our stay we felt very well taken care of. The room is nice, the bed excellent and the bathroom too dark. But that is the style of the hotel.... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect location for exploring Palma. Hotel staff were very friendly & helpful. Beautiful spa in hotel & the puro beach is a must, with great food too! The rooms were lovely, relaxing & clean. Would definitely return here.

Was this review helpful? Yes
PuroHotel, Director General at Puro Hotel, responded to this review

Dear Guests, Thank you very much for taking the time to provide us with your lovely feedback. We are happy to read that you also tried our intimate spa and the relaxing Puro Beach. Our location is indeed perfect, with all the fantastic monuments, stunning harbour and beach of Palma within a walking distance. I will forward your kind words... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We were at the hotel two weeks ago. All of us so disappointed , that we wanted to leave the hotel The next day after we arrived. No bell boy at the reception to help with the luggages after 3.00 pm. Actually not bell boy at all we told, if the reception people free ,they can help, but no carry... More

Was this review helpful? Yes 1
Brighton, United Kingdom
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous views across city from top, great room, cava with lovely breakfast, fab food and lovely, lovely staff, Especially Christina who was so friendly. Loved it and will be back. Great location in the old town. Perfect Chillout in such a beautiful city. Pure class! Purobeach a must too. Mark & Simon.

Was this review helpful? Yes
PuroHotel, Director General at Puro Hotel, responded to this review

Dear Mark and Simon, Nice to hear from you! We get goosebumps reading your lovely words about Puro Hotel. Thank you so much for writing us a feedback, we are glad to read that you found Puro Hotel and Puro Beach an ideal place to relax and spend a memorable time together. Please do not hesitate to contact us before... More

Vienna, Austria
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I just recently staided at the PURO in Palma .. because we got a recommendation to stay there. It is supposed one of the best design hotels ... it is still a design hotel, but you can feel that they celebrated their 10th anniversary. our 2 rooms were very small for 2 and our luggage and there was dust and... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Puro Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Puro Hotel

Address: Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca > La Llotja-Born
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Puro Hotel 4*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Venere, TripOnline SA, Odigeo and Tingo so you can book your Puro Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Puro Hotel Palma De Mallorca, Majorca

57 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (46)
Room/suite (5)
Bathroom (1)
Hotel & grounds (7)
Videos (2)
Other (31)

Management photos: Courtesy of the property manager

All management photos (12)
Hotel & grounds (5)
Room/suite (5)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay