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Puro Hotel

4.0 of 5 Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
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Certificate of Excellence 2014
Puro Hotel
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Puro Hotel
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183 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars NEW

This hotel was very stylish and the room was very comfortable. . Although quiet at this time of the year the staff were very attentive. Good Audio visual only downside is the docks need to be updated for iPhone 5. Would recommend to all visitors and would love to visit again when it is buzzing

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London, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Great location, and wonderful staff. Eduardo looked after us very well and couldn't have been more helpful or effiecient. Delicious breakfast, slightly chaotic when there was a power failure to the whole area, not just the hotel, but the staff just carried on with no problem. We could have done with air con but the whole hotel was on reverse... More 

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London, United Kingdom
Top Contributor
67 reviews 67 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Delightful new groovy hotel in the tiny streets of the old city centre, and easy to walk to the best city centre locations. A lot of care has been taken in the design, which is modern and sophisticated. Staff are very welcoming and helpful in many languages. Good internet access (a deal-breaker) with the offer of 4G access city-wide included... More 

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel, modern stylish and in a great location for the city. Staff were very helpful and friendly, room was fantastic for the money with a sunken bath 42" tv and Bose sound system £75 a night!!! Breakfast was nice with the exception of cold scrambled eggs every day, a simple fix, basic choice but quality ok. Better suited to... More 

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Geneva, Switzerland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed at the Puro Hotel for a couple of days. Classic design hotel with a purist kind of Phillip Starck approach. All white and crisp. Great staff, which made all the difference during our stay. We were not that impressed by the rooms despite having chosen one of the pricier options. Cheap quality of the latest renovation, which really has... More 

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Cheshire
Top Contributor
58 reviews 58 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 27, 2015

Stayed four nights in Room 40 (not great - inboard room looking onto outside passageway) but staff, headed up by Eduardo were always eager to help and please. Breakfast buffet first class and my vegetarian wife was always happy with the morning spread. We were just B&B for a city break and did not use the onsite facilities to full... More 

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Community of Madrid, Spain
1 review
5 of 5 stars Reviewed January 22, 2015

Booked for business and was set originally set up for failure - poor weather, plane landed six hours before check-in time, and a holiday shutting most of Palma down. Despite these initial setbacks, my trip turned out to be more then wonderful due to the amazing staff. I specifically want to thank Amanda at the front desk for accommodating my... More 

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PuroHotel, Director General at Puro Hotel, responded to this review

Dear Guest Thank you so much for sharing such an enthusiastic review. We are pleased that you experienced a memorable stay with us in the heart of Palma and we truly appreciate you taking time to share your feedback. Thank you for highlighting our professional staff who is working each and every day to make every experience at Puro Hotel... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 21, 2015

We booked Puro for three nights to visit two sets of friends in Palma, luckily we didn't expect the sun....it rained for two days....but Puro staff made us feel very welcome, great service.Room was fab, bath in superior double was almost a swimming pool, just perfect. Now the downside.Until March the bar or restaurant is not open Sunday To Thursday.Not... More 

Review collected in partnership with this hotel

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1 review
4 of 5 stars Reviewed January 15, 2015

We had such a wonderful stay at Puro hotel all thanks to the VERY helpful and kind Eduardo . Breakfast was nice and the beds were extremely comfortable. The hotel is in such a great location. Spent days around the city and cosy night in the hotel. Thank you Eduardo. From Victoria & Flo

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2014

Great location, service very satisfactory, however the room was a little too small for my taste. The bathroom was bigger! Staff very kind and helpful, fantastic breakfast and also great value for money. I highly recommend this hotel and hope to get a bigger room next time.

Was this review helpful? Yes 1
PuroHotel, Director de Recepción at Puro Hotel, responded to this review

Dear Guest: Thank you for your time in writing us this feedback. We are pleased to receive the impressions and opinions of our customers. We do take them into account and we will continue to put as much efforts to maintain the level of expectations of our customers. Thank you for chosing us for your stay in Palma. We hope... More 

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Additional Information about Puro Hotel

Address: Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca > La Llotja-Born
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Puro Hotel 4*
Number of rooms: 40
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Also Known As:
Puro Hotel Palma De Mallorca, Majorca
Hotel Style:
#9 Business Hotel in Palma de Mallorca
#10 Spa Hotel in Palma de Mallorca
#13 Romantic Hotel in Palma de Mallorca
#17 Luxury Hotel in Palma de Mallorca

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