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Puro Hotel

4.0 of 5 Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
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Puro Hotel
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141 reviews from our community

Traveler rating
    81
    37
    12
    10
    1
See reviews for
9
76
6
11
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Arrived the day of the Palma marathon so hotel busy and room not immediately available (admittedly our arrival was prior to stated check-in time).Upgraded to a superior room in the private wing giving us almost exclusive use of (slightly tatty) hot tub and sunbathing beds on the private terraces.The downside was that the free hotel movie channel wasn't available in... More

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Stockholm, Sweden
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The worst thing about a hotel regardless of star rating or price you pay, must be if it is not clean! Well Puro say they are 5 star and we stayed in one of their suites and it was NOT CLEAN. Of course house keeping can miss one afternoon or so, but this must have been a managerial problem. The... More

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Fredrikstad, Norway
1 review
5 of 5 stars Reviewed 5 days ago NEW

The best service @ a very nice hotel, the best breakfast, dinner, massage and very nice rooms :-) The front desk was very helpful with everything we asked for, I'm going back that for sure!! They made fresh none gluten bread for my friend every day for breakfast!!

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Myrtle Beach, South Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Puro Hotel is beautiful and in a great location. Although small the hotel has many great amenities. My room was very functional and comfortable. The hotel is in walking distance of the old city and many great attractions. There are many wonderful restaurants right out the front door. My only caution is that there is music Thursday through Saturday... More

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Woodbridge, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Thank you Eduardo, Krisztina, Marga and team.. Just returned back from 4 fantastic days in Palma, Puro was perfect! 11 girls in the groups, we were extremely lucky to have the private wing with its wonderful terraces, hot tub and beautiful loungers.. Our rooms were nicely decorated, modern and the most comfortable beds ever! The breakfast was excellent, we ate... More

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I Stayed a cuple of days Last week at puro hotel because it was my boyfriend's Birthday. We arrived in the early noon and left the Luggage at receptions desk. During our stay we felt very well taken care of. The room is nice, the bed excellent and the bathroom too dark. But that is the style of the hotel.... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect location for exploring Palma. Hotel staff were very friendly & helpful. Beautiful spa in hotel & the puro beach is a must, with great food too! The rooms were lovely, relaxing & clean. Would definitely return here.

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PuroHotel, Director General at Puro Hotel, responded to this review

Dear Guests, Thank you very much for taking the time to provide us with your lovely feedback. We are happy to read that you also tried our intimate spa and the relaxing Puro Beach. Our location is indeed perfect, with all the fantastic monuments, stunning harbour and beach of Palma within a walking distance. I will forward your kind words... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We were at the hotel two weeks ago. All of us so disappointed , that we wanted to leave the hotel The next day after we arrived. No bell boy at the reception to help with the luggages after 3.00 pm. Actually not bell boy at all we told, if the reception people free ,they can help, but no carry... More

Was this review helpful? Yes 1
Brighton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous views across city from top, great room, cava with lovely breakfast, fab food and lovely, lovely staff, Especially Christina who was so friendly. Loved it and will be back. Great location in the old town. Perfect Chillout in such a beautiful city. Pure class! Purobeach a must too. Mark & Simon.

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PuroHotel, Director General at Puro Hotel, responded to this review

Dear Mark and Simon, Nice to hear from you! We get goosebumps reading your lovely words about Puro Hotel. Thank you so much for writing us a feedback, we are glad to read that you found Puro Hotel and Puro Beach an ideal place to relax and spend a memorable time together. Please do not hesitate to contact us before... More

Vienna, Austria
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I just recently staided at the PURO in Palma .. because we got a recommendation to stay there. It is supposed one of the best design hotels ... it is still a design hotel, but you can feel that they celebrated their 10th anniversary. our 2 rooms were very small for 2 and our luggage and there was dust and... More

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Additional Information about Puro Hotel

Address: Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca > La Llotja-Born
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Puro Hotel 4*
Number of rooms: 40
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Also Known As:
Puro Hotel Palma De Mallorca, Majorca

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