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Puro Hotel

Certificate of Excellence
Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
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Puro Hotel
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Puro Hotel
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209 reviews from our community

Traveler rating
    117
    60
    18
    13
    1
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15
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ghent, Belgium
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Great location in the center of Palma with very good restaurants nearby. Very good breakfast and amazingly kind staff ! I stayed there with my mother and 2 sisters, we went shopping and enjoyed every minute of our stay at the hotel !

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Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

Small hotel with great atmosphere and surprising architecture. Especially the idea of offering Balinese sun beds in different places on the roof terrace added to the feeling of a very special hotel. The 360 degree view from the upper terrace is awesome, and the breakfast is very delicious. Quite some very good restaurants and tapas bars close to the hotel.

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Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came here for 3 nights for Easter weekend, what a brilliant hotel, fabulous location, friendly staff, gorgeous room, loved the cabana's on the roof, breakfast was good and complimentary wifi, the only complaint I would have is lack of tea/coffee maker in room.

Was this review helpful? Yes 1
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We habe been in Qpuro Hotel for 3 nights at easter 2015 and must say - it was absolutely great. A fantastic room, clean, modern, quiet and a lounge hotel arround - our taste !!!!! We will come back for sure - we lived it. ❤️

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PuroHotel, Director General at Puro Hotel, responded to this review

Dear Guest, Thanks for taking the time in writing such a nice feedback, clients like you make us to improve in any aspect of our bussiness. Your positive & easygoing attitude makes easy and fantasticf our job. We look forward to welcoming you soon again in Puro Hotel. Kind regards, Miguel Barceló -General Manager - More 

birmingham UK
Top Contributor
66 reviews 66 reviews
51 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect location close to Placa de la Reina with dozens of good bars and restaurants within a hundred metres radius. Hotel Puro offers well designed and equipped rooms with comfortable beds,huge flat screen TVs and sound system, sleek shower room with soft towels and robes. Mini bar/fridge but lack of tea and coffee making facility in the room was a... More 

Was this review helpful? Yes 1
PuroHotel, Director General at Puro Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments in Trip Advisor. We are so happy that you enjoyed our facilities; we place great importance in providing our guests great experiences. We truly appreciate your feedback about our facilities in the room and will be sure to share your recommendations with our team. We strive to constantly... More 

Wolverhampton, United Kingdom
Top Contributor
307 reviews 307 reviews
82 hotel reviews
1,352 helpful votes 1,352 helpful votes
3 of 5 stars Reviewed 4 weeks ago

potentially very good........ but just too many little inconsistencies The hotel wants so hard to be a chic hip sort of a place, but the level of finish and attention to details lets it down, stupid stuff like lighting that is not fitted flush, or over painting, a room that runs out of toilet paper, and we have to ask... More 

Was this review helpful? Yes 4
Lytham St Anne's, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Puro for a long weekend to celebrate a special birthday. We had done quite a bit of research online and it really paid off. Fantastic hotel with a very relaxed vibe with loads of great bars and restaurants within a couple of minutes walk away. Our suite was very comfortable and the staff were very friendly... More 

Review collected in partnership with this hotel

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PuroHotel, Director General at Puro Hotel, responded to this review

Dear Guest, Thank you for your compliments and feedback concerning the Hotel. We are proud that you enjoyed our service and facilities. Our main goal is to provide our Guests with a great experience and we are so pleased we could achieve this during your stay. We are especially pleased to hear you appreciated the uniqueness of Puro Hotel and... More 

Waterloo, Canada
1 review
4 of 5 stars Reviewed 5 weeks ago

Staff were magnificent. Very friendly and accommodating during the entire stay. The room was clean and comfortable. Breakfast was a great spread of hot and cold options. I would recommend this hotel to anyone.

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed 5 weeks ago

Fantastic hotel! Lovely, spacious rooms in a perfect location for amazing restaurants and plenty of exploring! The staff are so accommodating, very friendly and more than happy to help with restaurant recommendations and the such like. It was my partners birthday during our stay and they surprised us with a complimentary bottle of wine, birthday cake and card! Breakfast was... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2015

This hotel was perfect for our trip, the location in the old part of town meant that everything was within walking distance. All the staff at the hotel were extremely helpful and friendly, the reception staff in particular, who made a couple of excellent suggestions of where to eat. The time we stayed the restaurant hotel and bar were not... More 

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