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4.0 of 5 Hotel   |   Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain (La Llotja-Born)
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87%
Ranked #10 of 64 hotels in Palma de Mallorca
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
KM888London London
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87 people have reviewed this hotel

Traveler rating
    53
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    6
    5
    0
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4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
London
Top Contributor
59 reviews 59 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Overall my experience of the hotel was very good. The staff were generally really helpful although it would have been good to have a dedicated concierge who could give better recommendations especially in the Old Town. The rooms are a little small but are modern and clean. The complimentary toiletries are also really nice and the aloe Vera gel was... More

Was this review helpful? Yes 1
PuroHotel, Director General at Puro Hotel, responded to this review

Dear Guest, Thank you for sharing your opinion on Tripadvisor. We are pleased that you enjoyed your stay in Puro Hotel and Purobeach, we are happy to read you kind words regarding the breakfast, staff and complementary amenities. We are completely opened to improvement and that's why we take your words seriously. We hope you will stay with us again... More

Doncaster, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Great hotel and wonderful staff make this hotel special but the neglection of the rooms and the bathrooms make this hotel more like a low budget hotel. The furniture is modern but has had it! We are experienced weekenders (we try to get away from home as much as we can on weekends) and we see this hotel as a... More

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PuroHotel, Director General at Puro Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay at Puro Hotel, it is always a pleasure to receive such feedbacks since we are always trying to improve in every aspect of our business. We are happy to know you love the general concept of the hotel and glad to know our staff is on top fulfilling expectations... More

Helsinki
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Puro Hotel for almost a week. It is hard to imagine a better location for a hotel in Palma, if you want to stay at the heart of the old town of Palma. Most of the key attractions, great restaurants, cafes, bars, shops, etc. are within a nice walking distance from this hotel. Also, the atmosphere in the... More

Was this review helpful? Yes 4
Sydney, Australia
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is our first trip to Mallorca so we were most unsure of where to stay. Puro Hotel was perfectly located in the old town of Palma. The area abounds with restaurants, bars & fashion shops. It would be easy to spend days meandering along the alleyways exploring nooks & crannies, getting lost & enjoying it. The hotel is also... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I had a fabulous stay at Puro Hotel and would highly recommend it. The location and rooms are great. And the help couldn't have been nicer - especially Almudena who was extremely helpful and kind during my stay. I will definitely go back.

Was this review helpful? Yes 1
United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 7 days last week. Great location and perfect for exploring the old town - right near the lovely Cathedral (a must see). Plenty of tapas bars and restaurants all around. The staff here a great and always helpful. We had a couple of minor issues (shower not draining away and tv sound not working) all dealt with... More

Was this review helpful? Yes 2
PuroHotel, Director General at Puro Hotel, responded to this review

Dear Guest, We are pleased to hear about your feedback in our Hotel. We are really glad you enjoyed your stay and our friendly and helpful staff although we regret to know your experience in our JOY room was not so good. Our Puro Joy Rooms are the most required ones for our guest since not all of them are... More

Coventry, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Didn't stay in Hotel but had day there. Hired loungers for 35e each and the little woman had a massage. Food was great, staff couldn't have been more helpful and on top of everything. If you are looking for a cool pool area with chilled out vibe and good food and you aren't keeping an eye on budget then it's... More

Was this review helpful? Yes 1
Dubai
Senior Contributor
45 reviews 45 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you want to stay in the old part of Palma this is the place. Charming narrow lanes will take you to this stunning design hotel. The atmosphere is modern and chic with a touch of what they call "bohemian luxury". Great food is served in Opio and the bar has a great vibe in the evening. This is the... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Had a great time again at Puro - A day spent at Purobeach is a must so make sure you take advantage of this great beach club. Rooms are starting to look a little tired now but still a great place to stay in central Palma.

Review collected in partnership with this hotel

Was this review helpful? Yes
London, United Kingdom
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Could not ask more for a hotel in Palma; trendy, hip, great atmosphere, extraordinary decor...and in the centre. Would recommend many other parts of the islands for longer stays but for a romantic or fun weekend is simply perfect.

Was this review helpful? Yes 1
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Additional Information about Puro Hotel

Address: Montenegro, 12, 07012 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca > La Llotja-Born
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Puro Hotel 4*
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Also Known As:
Puro Hotel Palma De Mallorca, Majorca

32 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Palma de Mallorca #6 Business Hotel in Palma de Mallorca #10 Luxury Hotel in Palma de Mallorca #13 Romantic Hotel in Palma de Mallorca
Hotel Class
Official Description (provided by the hotel)
Home of the modern and cosmopolitan Traveller.Puro Oasis is a boutique hotel offering barefoot luxury in the heart of the old town of Palma. ... more   less 
Number of rooms
40

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