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Hotel Palacio Ca Sa Galesa

Certificate of Excellence
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C/ Miramar 8, 07001 Palma de Mallorca, Majorca, Spain
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Hotel Palacio Ca Sa Galesa
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227 Reviews from our TripAdvisor Community

Traveler rating
    163
    30
    17
    10
    7
See reviews for
26
154
7
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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    (227)
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    (53)
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There are newer reviews for Hotel Palacio Ca Sa Galesa
See the most recent reviews
Edinburgh, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 16, 2012

I had visited Palacio Ca Sa Galesa 4 years ago after having been twice before and it was just terrific to be back again. Sonja, Jaimie and Quique are just three of the staff who all make this hotel special. If you are a global type Hilton traveller then Son Vida may be more for you but, if you want... More 

Was this review helpful? Yes 5
palaciocasagalesa, Director General at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. And we are extremely glad you had a nice time with us. As you say in your review, we also hope to see you really soon! Best regards More 

Bolton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2012

We stayed for 5 nights at the beginning of April and enjoyed every minute. The welcome we received from Jaime was excellent and he proudly showed us around. Afternoon tea was set up by Vicki and she quickly became one of our favourite members of staff. Breakfast was in a very calm room served by a lovely lady(sorry we didnt... More 

Was this review helpful? Yes 2
palaciocasagalesa, Director General at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. And we are extremely glad you had a nice time with us. We hope to see you really soon! Best regards More 

Sheffield, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 23, 2012

This is, apparently, the oldest and most upmarket, boutique hotel in Palma. It certainly lives up to most of its hype. We had one of the 5 rooms (there are also 7 suites) and it was one of the largest and best furnished rooms we have had, with enormous, comfortable bed and three-piece suite; and a jacuzzi bath in the... More 

Was this review helpful? Yes 3
palaciocasagalesa, Director General at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. Regarding the Fitness Area; as you know we are a small propriety so we couldn’t find any more space to allocate those gym facilities. Beyond that, we are extremely glad you had a nice time with us. We hope to see... More 

Hounslow, United Kingdom
2 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 8, 2012

I booked this for our wedding anniversary after reading all the great reviews from others. What a huge disappointment. It cost me a small fortune and I was looking forward to a bit of a pamper in luxurious surroundings. The location is the only thing it has going for it. I can imagine maybe ten years ago the decor looking... More 

Was this review helpful? Yes 9
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear guest, First of all we would like to apologize for not giving you the proper response faster. We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. We strongly believe it is our duty to meet our customers’ expectations and it’s obvious we have not succeeded this time. We are glad to... More 

Lamonts
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 28, 2012

Not the cheapest in the area, but very central. Rooms lovely and well equipped with all you might need. Lovely top us terrace for relaxing, reading and even a massage if you want o e. Also honesty and snack bar which was very convenient for a midday snack or cold drink. Only downsides are - not enough staff around, oftentimes... More 

Was this review helpful? Yes 3
palaciocasagalesa, Director General at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. We apologize for those abandoned plates, that was absolutely unacceptable and we will make sure it won't happen again. Regarding the breakfast issue, we'd like to inform you we offer 3 different breakfast modalities (Express, Continental and Buffet) so we can... More 

Trondheim, Norway
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2012

We arrived late in the evening, and as we had told the hotel on beforehand, they had arranged a light meal in the room on arrival - having travelled the whole day this was superb!The Brahms room was nice and what we had ordered, but we were upgraded to the Gershwin suite, to the same cost as Brahms. Just wonderful,... More 

Was this review helpful? Yes 2
palaciocasagalesa, Director General at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. And we are extremely glad you had a nice time with us. We hope to see you really soon! Best regards More 

Zurich, Switzerland
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 6, 2011

We stayed for three nights at the very end of november. I stayed in many hotels in my life - and this was one of the very best experiences ever! What a lovely place, fantastic location, perfect services and very friendly staff. We we always come back to this incredible Hotel whenever in Mallorca. The Beach, the sights, the restaurants;... More 

Was this review helpful? Yes 7
palaciocasagalesa, Director General at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. And we are extremely glad you had a nice time with us. We hope to see you really soon! Best regards More 

Berlin, Germany
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 28, 2011

Having travelled all over the world and stayed in all kinds of hotels, I must say this was one of the best ever. We were there for 8 nights so we got to know every nook and cranny of the place. From the room, to the library (open fire), to the patio (peaceful), to the rooftop terrace (spectacular), to the... More 

Was this review helpful? Yes 5
palaciocasagalesa, Director General at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. Regarding the breakfast issue, we'd like to inform you we offer 3 different breakfast modalities (Express, Continental and Buffet) so they are suitable for all kind of tastes. Besides that, we are extremely glad you had a nice time with us.... More 

Derby, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2011

This is not the first time we have stayed at this fantastic hotel in the old part of the City of Palma and it will certainly not be the last. The staff, some of whom have been there for many years, are more than helpful and always polite. Nothing seems to be to much trouble. The room we had (Gershwin)... More 

Was this review helpful? Yes 3
palaciocasagalesa, Director General at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. And we are extremely glad you had a nice time with us, especially while celebrating such a special occasion like your Wedding Anniversary. Congratulations! We hope to see you really soon, maybe for the next anniversary? Best regards More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 7, 2011

Quite simply the best hotel anywhere. Exttraordinary comfort and luxury in an idyllic setting right next to the cathedral in Sevilla. Fantastic accommodation with many super public rooms, and a family who will do everything in the world to help you. Total top. Original and unique.

Was this review helpful? Yes 3
palaciocasagalesa, Director General at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. And we are extremely glad you had a nice time with us. Just to avoid misunderstandings, we are next to Palma de Mallorca's Cathedral (not Sevilla's) We hope to see you really soon! Best regards More 

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