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Hotel Palacio Ca Sa Galesa

Certificate of Excellence
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C/ Miramar 8, 07001 Palma de Mallorca, Majorca, Spain
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Hotel Palacio Ca Sa Galesa
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Hotel Palacio Ca Sa Galesa
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227 reviews from our community

Traveler rating
    163
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    17
    10
    7
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26
154
7
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Farnham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Myself and two friends have just returned from a long weekend in Palma staying at Palacio Ca Sa Galesa. The service was impeccable. The staff could not do enough for us and always with a smile. The highlight was both the position of the hotel which is very central and overlooking the beautiful cathedral. The roof terrace was an oasis... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Katie Thanks for your comments; they are the key to improve our services and correct our flaws. The whole team is really proud to read your beautiful words; It was a pleasure to assist you! We hope to see you really soon! Best regards Sonia Marzo More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I want to thank the hospitality and excellent client service of this beautiful palace that is a 'Treasure' in Mallorca, in downtown with landscapes of the Cathedral and nice historic views. Rooms, food, animation and staff were excellent. We love the spa and the bikes that are available for all guest. I will return back next year ;)

Was this review helpful? Yes 2
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Cindy We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. It was a pleasure to assist you and we are proud to read your beautiful words. We hope to see you really soon! Best regards Sonia Marzo More 

Warwickshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2015

Had looked at pics online before booking and thought the old style "charm" would be interesting to experience but once there changed our minds! Our room was dark and had a view of the next door building so couldn't open the curtains to let in what little daylight there was during the day. Bathroom was great but the dark wooden... More 

Was this review helpful? Yes 1
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear guest. First of all we would like to thank you for choosing our small luxury Palacio during your stay on the beautiful island of Mallorca and for spending some of your precious time writing an opinion about us. Guests’ feedback is crucial for us; it allows us to improve our services day by day. We are very sorry for... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 22, 2015

Just came back from our superb holiday. Stayed 7 nights (Chopin room). Beautiful hotel, fantastic service, loved it! Big thanks to Jamie, Silvia, Maria and Aziza. Tip - breakfast on the roof-top terrace was truly memorable. I highly recommend this marvelous hotel, would love to return soon!

Was this review helpful? Yes 2
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear guest Thank you for sharing your experience in our hotel. Your positive comments encourage us to keep working to provide even a better service day by day. Our whole team are really glad to see you had such a pleasant stay in our little boutique hotel. We hope to see you again soon! Best regards Sonia Marzo More 

England, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 13, 2015

Maybe a little too late but I thought I still write a review about our stay at the Palacio hotel in December; the bath was awkward, especially to step out of it and the lounge was so cold that we asked several times for heating and nothing was done. We had to ask several times for the steam room to... More 

Was this review helpful? Yes 1
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear guest, First of all, we would like to thank you for choosing our small luxury hotel during your stay in Mallorca and for spending some of your precious time writing an opinion about us. Listening to guests' feedback is essential for us. It is the key to improve our services day by day. We are very sorry for the... More 

Harpenden, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

We had a lovely 3 day stay here in February 2015. Despite the weather being disappointing the staff made a real effort to make our visit as enjoyable as possible. Use of the house was encouraged by laying out tea and cake in the beautiful kitchen, fire roaring in the sitting room, discreet classical music playing made a wonderful retreat... More 

Was this review helpful? Yes
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Guest We really appreciate your comments; they encourage us to keep improving our services and correct our flaws. And we are extremely glad you had a nice time with us. We hope to see you really soon! Best regards Sonia Marzo More 

Bolton Abbey, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 12, 2015

I understand its supposed to feel quaint and old but this hotel needs updating to warrant 5 stars, especially with the furniture. Lot´s of old, dark, heavy wood everywhere that just drags down the ambiance. Ugly, old fashioned colours as well and our room felt so dated but not in a classic antique way, just an old tired sort of... More 

Was this review helpful? Yes 2
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear guest, First of all we would like to thank you for spending a little of your time writing about the Hotel Palacio Ca Sa Galesa. The opinion and feedback of our clients is really important for us and the best way to be able to improve everyday. Your comments are our most important work tool to help us to... More 

Wiesbaden, Germany
Top Contributor
66 reviews 66 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 9, 2015

If you like friendly staff, great locations, cultured atmosphere, a step back to a more relaxed and cultured past then this would be our top recommendation out of the several hundred hotels we have stayed in. Yes, the rooms are a bit dark and yes the views from the rooms are lacking BUT all that is to be expected from... More 

Was this review helpful? Yes 3
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear guest, Thank you for sharing your experience in our hotel. We really appreciate your positive comments. We are glad to see you had such a pleasant stay in our little boutique hotel. We hope to see you again soon! Best regards Sonia Marzo More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2015

Quite remarkable small hotel, that feels akin to staying in a grand, but friendly, house. Whilst the spa/pool area is rather small, the hotel has everything a guest would need for a short break. Bedrooms are all individual, and well appointed. Delightful public spaces, including the Monet kitchen which offers tea and cake in the afternoon. Works best as a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear guest. Thank you for sharing your experience in our hotel. We are really glad to see you have enjoyed your stay. Your positive comments encourage us to keep working to provide even a better service day by day. We hope to see you again soon! Best regards Sonia Marzo More 

Cambridge, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 19, 2014

Different kind of hotel that felt more like you were staying in a big house of some old relatives rather than a hotel. Good arrival with beautiful main hallway, fabulous flooring and genuine staff greeted us with a glass of champagne. The room we got felt rather tired and old though, and not in a classical old way, but in... More 

Was this review helpful? Yes 2
palaciocasagalesa, Gerente at Hotel Palacio Ca Sa Galesa, responded to this review

Dear Mrs. Jessica A., First of all we would like to thank you for spending a little of your time writting about the Hotel Palacio Ca Sa Galesa. The opinion and feedback of our clients is really important for us and the best way to be able to improve everyday. Your comments are our most important work tool to help... More 

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