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GPRO Valparaiso Palace & SPA

Certificate of Excellence
Francisco Vidal Sureda, 23, 07015 Palma de Mallorca, Majorca, Spain (Formerly Grupotel Valparaiso Palace & Spa)
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GPRO Valparaiso Palace & SPA
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299 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Oxfordshire, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

Honest fare for a family holiday in Palma. Staff very friendly and exceptionally helpful. Breakfast room is spacious and range of food is very wide, catering for all tastes. Food quality is high. Clientele is international (European). Three pools (1 indoors) will keep the kids occupied for hours. Little of interest nearby (Porto Pi is down the hill but can... More 

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Narvik
5 of 5 stars Reviewed yesterday NEW

The staff were very friendly. Breakfast was super. The hotel, clean and nice. Poolarea was super. Pool bar had nice staff - food ok. Nice view from the rooms. We came to the hotel late at night. The staff was friendly and helpful and we got two nice rooms close to each other (family of four - needed two rooms).... More 

Review collected in partnership with Amoma.com

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Max B, Director Comercial at GPRO Valparaiso Palace & SPA, responded to this review

Dear Guest, First of all, thank you very much for chosing pour Hotel and for taking you time to give us your feed back. We are happy you had a nice stay with us was satisfactory and we hope to see you back soon. Kind Regards, Max B. More 

1 review
5 of 5 stars Reviewed yesterday NEW

we have visited this hotel several times and every time it has been exceptional. the staff are very friendly and every request was greeted with a smile and they did everything they could to help. the food was outstanding although the menu is a little limited apart from breakfast which catered for everybody. the rooms are clean and presentable. we... More 

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Max B, Director Comercial at GPRO Valparaiso Palace & SPA, responded to this review

Dear Mark, Thank youi very much for staying with us again; it is always a pleaseure to see that our guests repeat their stay at Valparaiso. We are happy that your stay was satisfactiry. Regarding the WI FI at the pool, when the hotel is fully booked the system can be slow but we made an extra check yesterday in... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 10 nights in July. Lovely holiday and very relaxing. Plenty of space around the pools no matter what time you went down. Yes it's on a hill but we were well aware of that at the time of booking, it's no secret! Taxis are plentiful, not too expensive and buses are frequent and cheap. We tended to walk... More 

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Max B, Director Comercial at GPRO Valparaiso Palace & SPA, responded to this review

Dear Deon, Foirst of all, thank you very much for choosing our Hotel for your holiday. We appreciate your feed back and we are happy you were staisfied with GPRO Valparaiso Hotel. We hope to see you back. Kind Regards, Max B. More 

Stockholm, Sweden
Level Contributor
9 reviews
5 of 5 stars Reviewed 3 days ago NEW

A very good hotel with super atmosphere for a relaxing holiday. Even though the hotel is big and busy it feels like having it almost for yourself. Large areas in the restaurants and the pool area. A breakfast that is world-class with ex. many freshly squeezed fruit juices and eggs that are prepared after your requests. Fantastic view from the... More 

Was this review helpful? Yes 1
Max B, Director General at GPRO Valparaiso Palace & SPA, responded to this review

Dear Guest, First of all, thank youi very much for chosing GPRO Valparaiso Palace Hotel & SPA for your holiday and yhnk you for your kind feed-back. We are really happy that your stay was satisfactory and we are looikng forward to welcoming you again at our Hotel Kind regards Max B. More 

Northern Ireland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived, tired and hungry, at Valparaiso at 23.45 as our flight had been delayed. Although the restaurant was officially closed for the evening, they very kindly organised delicious salads, a pizza and a lovely bottle of wine for us on the outdoor terrace! They upgraded our room, and, when we were shown to it, there was a complementary bottle... More 

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Max B, Director Comercial at GPRO Valparaiso Palace & SPA, responded to this review

Dear Jane, First of all, thank for staying with us! We are happy that your experience at GPRO VAlparaiso Palace & Spa was satisfactory and we hope to see you again in our hotel. Kind Regards Max B. More 

Bridport, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We wanted a relaxing holiday but near Palma so we could go into the city if we wanted but also make use of a pool and have terrific views. The Valparaiso Palace & Spa was just the place. Situated on top of a hill overlooking the bay and the city, you couldn't hope for a better view. We were on... More 

Was this review helpful? Yes 3
Max B, Director Comercial at GPRO Valparaiso Palace & SPA, responded to this review

Dear Client, First of all, thank you very much for choosing our hotel and for taking your time to write a review. We are pleased you had a lovely time at GPRO Valparaiso Palace & SPA Hotel and we are at your disposal to welcome you for your next stay in Majorca. Kind Regards Max B. More 

Yorkshire, United Kingdom
3 of 5 stars Reviewed 2 weeks ago

First the hotel The hotel is situated at the top of a very big hill with a run down residential area around it yes it has fantastic views of the bay's but that only becomes visible from the third forth floor up the rooms are best described as basic there's not even an iron in the rooms basic needs are... More 

Was this review helpful? Yes 1
Max B, Director Comercial at GPRO Valparaiso Palace & SPA, responded to this review

Dear Paul, First of all, thank you very much for chosing our hotel and for giving us your feed-back. It is for us very important to know the opinions of our clientes in order to keep our standard as high as posible. We are sorry you were not totally satisfied with your stay but, please, allow me to correct some... More 

Stoke-on-Trent, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Stayed for 2 weeks in a good sized room, however there was not enough storage which leads me to believe that it is a hotel designed for short city breaks rather than long holidays. Both outdoor pools were great and appeared very clean. The heated indoor pool has great facilities however one day we found human faeces in the outdoor... More 

Was this review helpful? Yes
Max B, Director Comercial at GPRO Valparaiso Palace & SPA, responded to this review

Dear Mary, Thanl yoi very much for choosing our hotel and for letting us know your opinion; it ios for us very important to have a feed back from our guests in order to keep our service as high as posible. Regarding the accident in the pool, please allow me to infor you that, according top the health and safety... More 

Colchester, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Valparaiso is an excellent hotel. Two great pools, one for children and an adults one (deeper) up the top end. We had 7 great nights here, the food is superb and the staff are professional and consistent throughout. The rooms are perfect and the view of Palma is breath taking. The maids ensure that the rooms are kept spotless... More 

Was this review helpful? Yes
Max B, Director Comercial at GPRO Valparaiso Palace & SPA, responded to this review

Dear Guests, First of all, thank you very much for choosing our hotel and for takinmg your time to give us your feed-back. We are happy you enjoyed yurnstay with us and we hope to see you back soon at GPRO Valparaíso Hotel Kind Regards, Max More 

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