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GPRO ValparaIso Palace & SPA

5.0 of 5
Francisco Vidal Sureda, 23, 07015 Palma de Mallorca, Majorca, Spain (Formerly Grupotel Valparaiso Palace & Spa)
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GPRO ValparaIso Palace & SPA
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GPRO ValparaIso Palace & SPA
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249 reviews from our community

Traveler rating
    129
    88
    19
    7
    6
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41
115
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29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

We have just come back from a 4 night stay in a Supreme room. I was so glad that we upgraded the room to supreme as the view is fantastic and well worth the extra money. Lovely sized room and bathroom inc shower with spa heads, a separate bath and two sinks! The room was cleaned and refreshed twice a... More 

Was this review helpful? Yes
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Client, First of all, thank you very much for choosing our hotel and for taking your time to give us your feed-back; your opinión is for us very important to mantain a high level of service. We are pleased you had a nice stay in our hotel and we hope to see you back very soon. Kind Regards More 

London
Top Contributor
52 reviews 52 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have quite a bit to say about our stay and will start with the fact that we were there over Easter school holiday with our two kids aged 6 and 10. This hotel is nice but absolutely NOT walkable into town and the area right around the hotel (which is up on a hill) is not very nice. If... More 

Was this review helpful? Yes 1
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Madame, First of all, thank you very much for choosing our hotel and for spending your time giving us your opinion, It is for us very important to have have a feed back from our guests in order to imporve our service. We are happy you enjoyed the Easter activities and that you liked our season gifts. Regarding the... More 

Munich, Germany
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I went with my friend but we did not think it was very gay friendly because the hotel reception workers was friendly with other people and not with us but my 2 stars is not because of that because we don not care about that. The bed is very bad for a hotel and i had shoulders pain and my... More 

Was this review helpful? Yes
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Sir, First of all, thank youi very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed back from our guests in order to imrove our service. I feel sorry you had the impression we are not a gay-friendly hotel; our policy is to be correct and... More 

Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Had a 4 day break away here but was left with mixed emotions. Some aspects of this hotel are great, while others are pretty disappointing. It´s an old hotel that has been partly done up to meet modern standards but the other parts are old and dated. We got an old room which was clean and comfortable but just not... More 

Was this review helpful? Yes
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear, First of all thank you very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed-back for our guests in order to improve the quality of our service day by day. We will take note of your suggestions and we hope to see you back in our... More 

Manchester
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Visited here 16th to 20th March, could not fault the hotel in any way! Our room was upgraded as soon as we got there and our room looked out over the harbour with a view of the cathedral, staff were lovely and attentive, breakfast was well laid out with plenty of choice anything you could possibly want, we had two... More 

Was this review helpful? Yes
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Madame, First of all thank you very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed-back for our guests in order to improve the quality of our service day by day. We are happy you had a nice stay and we hope to see you back... More 

Norfolk. UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited this property for four nights in middle of March 2015. Endeavouring to work on a budget we caught the No 1 bus from the airport to the main bus station area at a cost of 2.50E pp and then a taxi to the hotel 10E. If we had known better we could have stayed on the bus until 'Camp... More 

Was this review helpful? Yes 5
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear, First of all thank you very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed-back for our guests in order to improve the quality of our service day by day. We will take note of your suggestions and we hope to see you back in our... More 

Huddersfield, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

My friends and I stayed at the Valparaiso Palace & Spa for 3 nights on 6th March. Beautiful rooms overlooking the bay and cathedral. Staff were really helpful when we wanted the temperature of the room turning down! The bar and restaurant are lovely areas. Breakfasts were superb, the surroundings really pleasant. We had treatments at the Spa which were... More 

Was this review helpful? Yes
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Madame, First of all thank you very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed-back for our guests in order to improve the quality of our service day by day. We are happy you had a nice stay and we hope to see you back... More 

Congresbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My boyfriend and I both liked the hotel and the free parking was also very much appreciated. The hotel is too classic for our age and everything had to be proper and not very relaxed. The room was very nice and we was on one of lower floors so we could see the views but not very much. We liked... More 

Was this review helpful? Yes 2
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Madame, First of all thank you very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed-back for our guests in order to improve the quality of our service day by day. We are happy you had a nice stay and we hope to see you back... More 

Sussex
Top Contributor
92 reviews 92 reviews
75 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I spent an excellent few days at this hotel and thoroughly enjoyed the experience. We thought that the hotel is excellently positioned being slightly out of Palma, but still easily in touch (we used the bus which stops directly outside the hotel with a fare of 1.50 Euro). This makes for a quieter location and, being atop... More 

Was this review helpful? Yes 3
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Sir, We really appreciate your opnion and we hope to see you soon at GPRO Valparaíso Palace and Spa Hotel. Max Bellan. DOSM More 

San Francisco, California
Contributor
15 reviews 15 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 13, 2015

I really enjoyed my stay here at Valparaiso. The gym and spa were awesome. The breakfast buffet is really good with a lot of choices. There is a salsa looking crush tomato bowl near the breads. It is very tasty. The pizza in the bar area is worth ordering. The rooms were really clean. I would highly recommend staying at... More 

Was this review helpful? Yes
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Sir, Thank you very much for your opinion; we are glad you had a good stay with us and we hope we will see you soon at GPRO Valparaíso Palace & SPA. Warm Regards, Max Bellan, DOSM More 

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