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GPRO ValparaIso Palace & SPA

Certificate of Excellence
Francisco Vidal Sureda, 23, 07015 Palma de Mallorca, Majorca, Spain (Formerly Grupotel Valparaiso Palace & Spa)
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GPRO ValparaIso Palace & SPA
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260 Reviews from our TripAdvisor Community

Traveler rating
    134
    93
    20
    7
    6
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41
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Drammen, Buskerud, Norway
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed 5 nights in middle of May The hotel is very comfortable with nice rooms, great bed, nice staff, excellent breakfast and nice poolarea. The spa is also very nice. The hotel doesn't have a locked room for bikes, if you like us, enjoy to bring or rent expensive road bikes to go riding around Mallorca. This was solved nicely... More 

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Karlsruhe, Germany
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

The Hotel has a great Location - you can overview the Harbor and the City. The staff Is very nice and helpful. It Is a realaxing place to stay with a great Spa area and 2 outdoorpools. A nice breakfast Buffet was included.

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Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Iris, Thank you very much for choosing GPRO Valparaíso Palace Hotel & SPA for your stay. We are happy you were satisfied with our hotel and service and we hope to welcome you back soon. Kind Regards More 

Edinbane, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a decent hotel and is generally a very good standard but their prices are pretty high so naturally so were my expectations. Receptionists gave the first impression and were not very warm and friendly, but rather business like and curt. Not a big problem really but just thought I'd mention it. Our room was big and clean and... More 

Was this review helpful? Yes 1
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Guest, Thank your for your opinión and for chosing GPRO VAlparaiso Palace Hotel& SPA. Our hote, is located in one of the most exclusive residential áreas in the city of Palma on a small hill with breat-taking sea views; we are sorry to hear that the location was an issue for you; taxi are not the only solutions to... More 

Switzerland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really lovely hotel. Was a little bit sceptical in advance due to a few mixed reviews but I came away with no doubts after a fantastic long weekend there. Rooms are spacious and comfortable, the pool area is quiet and has plenty of sunbeds and the spa is fantastic. Overall staff were very friendly and helpful. We ate lunch at... More 

Was this review helpful? Yes 4
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dera Katy, Thank you very much for your opinión and for staying at our hotel; we are happy you enjoyed it and we hope to see you back, Kind regards More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2015

We have just come back from a 4 night stay in a Supreme room. I was so glad that we upgraded the room to supreme as the view is fantastic and well worth the extra money. Lovely sized room and bathroom inc shower with spa heads, a separate bath and two sinks! The room was cleaned and refreshed twice a... More 

Was this review helpful? Yes 3
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Client, First of all, thank you very much for choosing our hotel and for taking your time to give us your feed-back; your opinión is for us very important to mantain a high level of service. We are pleased you had a nice stay in our hotel and we hope to see you back very soon. Kind Regards More 

London
Top Contributor
60 reviews 60 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 4, 2015

I have quite a bit to say about our stay and will start with the fact that we were there over Easter school holiday with our two kids aged 6 and 10. This hotel is nice but absolutely NOT walkable into town and the area right around the hotel (which is up on a hill) is not very nice. If... More 

Was this review helpful? Yes 3
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Madame, First of all, thank you very much for choosing our hotel and for spending your time giving us your opinion, It is for us very important to have have a feed back from our guests in order to imporve our service. We are happy you enjoyed the Easter activities and that you liked our season gifts. Regarding the... More 

Munich, Germany
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 4, 2015

I went with my friend but we did not think it was very gay friendly because the hotel reception workers was friendly with other people and not with us but my 2 stars is not because of that because we don not care about that. The bed is very bad for a hotel and i had shoulders pain and my... More 

Was this review helpful? Yes 2
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Sir, First of all, thank youi very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed back from our guests in order to imrove our service. I feel sorry you had the impression we are not a gay-friendly hotel; our policy is to be correct and... More 

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 27, 2015

Had a 4 day break away here but was left with mixed emotions. Some aspects of this hotel are great, while others are pretty disappointing. It´s an old hotel that has been partly done up to meet modern standards but the other parts are old and dated. We got an old room which was clean and comfortable but just not... More 

Was this review helpful? Yes 1
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear, First of all thank you very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed-back for our guests in order to improve the quality of our service day by day. We will take note of your suggestions and we hope to see you back in our... More 

Manchester
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2015

Visited here 16th to 20th March, could not fault the hotel in any way! Our room was upgraded as soon as we got there and our room looked out over the harbour with a view of the cathedral, staff were lovely and attentive, breakfast was well laid out with plenty of choice anything you could possibly want, we had two... More 

Was this review helpful? Yes 2
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear Madame, First of all thank you very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed-back for our guests in order to improve the quality of our service day by day. We are happy you had a nice stay and we hope to see you back... More 

Norfolk. UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed March 24, 2015

Visited this property for four nights in middle of March 2015. Endeavouring to work on a budget we caught the No 1 bus from the airport to the main bus station area at a cost of 2.50E pp and then a taxi to the hotel 10E. If we had known better we could have stayed on the bus until 'Camp... More 

Was this review helpful? Yes 6
Max B, Director Comercial at GPRO ValparaIso Palace & SPA, responded to this review

Dear, First of all thank you very much for choosing our hotel and for letting us know your opinion. It is for us very important to have a feed-back for our guests in order to improve the quality of our service day by day. We will take note of your suggestions and we hope to see you back in our... More 

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