Nice property with a surprisingly "small hotel" feel for a Sheration, particularly when relatively quiet as during our visit. Friendly and helpful staff, and for once very good previsit organisation of tee times, treatments etc. Clean and well cared for, although starting to show signs of wear and tear since last refurb. Great location for the 3.5 golf courses, all...
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Dear guests,
Thank you very much for posting your nice comment on tripadvisor.
We feel sorry that the atmosphere and price/quality in our restaurants did not meet your expectations. Guest feedback is very important to us in order to continuously maintain and improve our standards.
We hope to welcome you soon again and send you
sunny regards from Mallorca,
Babette...
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With its 3 excellent courses and convenient shuttle transfers this is a good choice for keen golfers. The caddy masters even clean your clubs. We were however very disappointed with the slow and unsatisfactory service at dinner in the Plat d'Or restaurant.
Dear guests,
Thank you very much for taking the time to post your comment regarding your recent stay in our hotel. It is important for us to get feedback from our guests.
We regret that your experience in our restaurant Plat d'Or did not meet your expectations and will take your comments as an opportunity to improve our service.
We...
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Our group of 9 golfers spent a great golfing holiday in this golf resort at the end of October. Everything worked perfectly, including the transportations from and to the airport and the golfing tee-times. SPA in very nice as well as the rooms. Specially golf courses Son Quint and Son Muntaner were in good condition, despite of some heavy rain...
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Dear guests,
Thank you very much for your nice comments on tripadvisor. We are very pleased that you had a good time in our hotel.
Guest's feedback is very important for us and we will certainly forward your comments to our team.
We look forward to welcoming you and your group again in the near future.
Best regards,
Babette G
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My husband and I spent 10 nights here in August. We both enjoyed the hotel overall and would considering returning for weekend, but the service at the hotel was very inconsistent. Throughout our entire stay, Rafael (who works at the front desk) was the shining star at the hotel. He was always happy, attentive and willing to help us come...
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Dear guests ,
first of all we would like to thank you very much for taking your time and giving us this detailed comments about you stay in our hotel
It is very important for us to receive this feedback. This is the only way to be able to improve and will help us to get better in our service....
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Arrived for 1 night in this hotel, when we were showed to our beautiful rooms. Nature around this hotel is stunning and views are great. Nice and relaxing pool area. Staff really official and never really happy, just correct. Would not stay here for a long holiday as you really need a car, and there is nothing in the area.
Dear guest,
Thank you very much for taking the time to post your comment regarding your recent stay in our hotel.
It is very important for us to receive feedback from our guests in order to improve and maintain our standards.
We look forward to welcoming you in the near future.
Met vriendelijke groeten vanuit Mallorca,
Babette G
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We were a party of 40 celebrating an anniversary and the hotel met our expectations in every respect. Comfortable and well equipped bedrooms, excellent food and courteous and efficient service. Good golf courses in beautiful condition. A highlight was dinner on the terrace of El Castillo, sister hotel close by - superb food.
Dear guest
first of all we would like to thank you for taking your time to post a comment on this page and we are very pleased that you and your group did enjoy your stay with us.
We will pass on your nice feedback to the whole team. Guest comments are very important for us so we may constantly...
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Stayed 1 night at the end of 2 weeks in Mallorca. Lovely staff, great pool and restaurant. The Friday night BBQ was superb. Asked for late check out and was able to keep the room til 6pm for 60 Euro - bargain! Free wifi in the lobby. Staff very child friendly- we'll be back.
Dear guests,
We would like to thank you for taking the time to post your comment regarding your recent stay with us.
Guest's feedback is very important for us and we will certainly forward your comments to our team.
We look forward to welcoming you soon again in our hotel and send you sunny regards from Mallorca.
Babette G
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I organised a corporate golf trip to the Sheraton Arabella Hotel for 24 golfers. From start to finish the hotel was amazing, they helped me organised all aspects of the 4 day trip, including rooms, dinning, golf, airport transfers etc, nothing was too much trouble. When arriving at the hotel the staff were very friendly and happy to help at...
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Dear guests,
we appreciate very much your comment and will be happy to communicate this to our team. Thank you very much for taking your time. It was a pleasure having you and your group here in our hotel and we hope to welcoming you back very soon
Sunny regards from Mallorca
Babette G
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An excellent hotel and resort. Only a 10-15 minute taxi ride from the airport and 5 minutes into Palma itself. The resort itself is beautiful, set in gorgeous, lush gardens with 2 pools, a large one for all, and a kids pool situated near a fantastic kids club. All the staff were friendly, attentive and professional and nothing was ever...
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Dear guest,
We would like to thank you for your comment on tripadvisor.
Guest feedback is very important for us in order to continuously maintain and improve our standards. We are pleased that you had a nice stay in our hotel and we look forward to seeing you soon again.
Best regards,
Babette G
More
Great hotel for families!
What we love is that the poolarea's are seperate, so one for kids, and one further away for adults with a very relaxed atmosphere. no one is on top of each other.
pools and poolarea's are great, lots of space everywhere set amids lush, exotic gardens.
staff are very friendly and more relaxed I found compared...
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Dear guests,
Thank you very much for posting your comments regarding your stay in our hotel.
We are happy to know that you had a nice holiday with us. Guest's feedback is very important for us and we will certainly forward your comments to our team.
We hope to welcome you soon again and send our best regards from Mallorca,...
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85 Reviews
84 Reviews
