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Sheraton Mallorca Arabella Golf Hotel

Certificate of Excellence
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Carrer de la Vinagrella | Urbanization Son Vida, 07013 Palma de Mallorca, Majorca, Spain
Special Price
PAY SIX, STAY SEVEN.
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1 room 1 adult
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Sheraton Mallorca Arabella Golf Hotel
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188 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
215 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed December 28, 2015

We had a great time at this child-friendly property. The swimming pools were awesome while Daddy could sneak off for some alone time in the well-appointed gymnasium. The restaurants were pleasing, too- and it was nice to meet South American waiters from Colombia and Argentina working there. They were , incidentally, doing a great job. We could tour Majorca using... More 

Helpful?
2 Thank Perry B
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear Perry, Thank you very much for posting you nice comments regarding your last stay in our hotel. We are very pleased that you enjoyed your stay and we will certainly forward your feedback to our team. Looking forward to welcoming you back soon again, we send you warm regards from Mallorca J. Soler More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 22, 2015 via mobile

We arrived late in the evening, our introduction was struggling in with our luggage to reception while the girl on the desk looked on. The same receptionist a French girl, then treated us as though we were at a border control she was rude officious no smile or greeting. My husband and daughter were really shocked. We then had trouble... More 

Helpful?
2 Thank Victoria P
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear Victoria, We appreciate that you dedicated your time to post your comments about your recent stay with us. However, we regret very much that you we did not meet your expectations. Guest feedback is very important for us to improve constantly. We will take your comments seriously and will work on it. We would be pleased to welcome you... More 

Sandbach, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 13, 2015

Stayed 1 week. Hotel grounds good standard and the entire property looked spotless. Staff on front desk approachable and friendly but housekeeping staff timetable hit and miss. Sometimes they came early, another time not till early afternoon and once they knocked when we had the do not disturb sign. Unfortunately I came down with one of my migraines and spent... More 

Helpful?
1 Thank Janet J
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear guests, We would like to thank you for taking the time to share your comments about your stay with us. We are very sorry that you did not have a good experience with our housekeeping team. Guest feedback is very important for us to improve constantly our service. However we should be pleased to welcome you another time in... More 

Hercules, California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 9, 2015

This is an excellent hotel, with full amenities. Just be aware that it is several miles from downtown, and there's only a couple of ways to get there. There is a public bus, which runs every hour, or a taxi. We wanted to walk to another bus stop, but the road is too narrow, and cars come zipping around. You... More 

Helpful?
Thank bankerdavid
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear guests from California, Thank you very much for your feedback about your recent stay with us. As we are in a residential area, there is, unfortunately, no frequency bus timetable to go to the center of Palma. The best way to go downtown from our hotel is by taxi, private transfer or rental car. Thank you again for your... More 

New York City, New York
1 review
4 of 5 stars Reviewed October 5, 2015

Stayed here for 3 nights in Sept 2015. Hotel and grounds are well kept. The property is very quiet. Nice pool and facilities. Very friendly staff, especially Gabriel at the front desk. There was a misunderstanding with the final invoice that Gabriel cleared up right away. Bravo, Gabriel. Would definitely recommend this hotel and would like to someday return.

Helpful?
Thank regaIbeagIe
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear guest from New York, Thank you so much for your nice feedback about your stay with us. We will certainly forward your comments to our team, especially to Gabriel. Looking forward to welcoming you in the near future, we send you sunny regards from Mallorca, J. Soler More 

Royal Tunbridge Wells, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 2, 2015 via mobile

I stayed for 3 nights with my husband and 2 year old. This hotel does what many don't achieve - first class service but in a relaxed atmosphere. The staff give a genuine, personal service and totally spoiled our son much to his delight. Nothing was too much trouble and I loved the little finishing touches - bubble bath for... More 

Helpful?
2 Thank Em_Y121212
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear guest, We would like to thank you for your nice comments regarding your stay in our hotel. Guest feedback is important for us and we are very pleased that we have reached your expectations, especially to your son. During the summer months (school holidays) we do have a special program for children between 4 and 10 years old and... More 

United States
2 reviews
1 of 5 stars Reviewed September 16, 2015

Nice hotel and grounds but our room was very small. Expected far more space. Staff were ok. Nothing special but there when you needed them I guess. Unfortunately there is nothing within walking distance of the hotel so we had to get cabs everywhere. It also meant I got bored as I do not play golf like my partner, and... More 

Helpful?
Thank chap762015
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear guests from the United States, Thank you very much for posting your comments op tripadvisor. We are very sorry you did not enjoy your stay in our hotel. As you say, maybe we were not the right choice considering your likings: shops near the hotel, walking area etc. However we are pleased that your partner enjoyed playing golf on... More 

Perth and Kinross, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 12, 2015

Stayed here for a long golf weekend with friends. From the moment we arrived the staff could not have been more helpful and friendly, with the manager introducing himself personally as we sat on the terrace. The pool area was quiet and relaxing, with ample spacing between the sun loungers. I don't think there is any one thing I can... More 

Helpful?
Thank Bowders72
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear guest from Great Britain, Thank you so much for your nice comments about your last stay in our hotel. It is nice to read that you had a wonderful time with us and we will forward your feedback to our team. We look forward to welcoming you soon another time and in the meantime we send you sunny regards... More 

Abu Dhabi, United Arab Emirates
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 2, 2015

We have once again had a marvelous week (August 2015) at Sheraton Mallorca Arabella. It was our second time at this lovely hotel. The hotel has a calm and genuine atmosphere – a smaller hotel with a fabulous setting and a green and flowery garden, spacious room (junior suit) with balcony, and not to forget a service with a personal... More 

Helpful?
Thank TorbjornSverige
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear guests, We would like to thank you for sharing your experience in our hotel by posting your nice and positive comments. We are very pleased that you enjoyed your stay again and thank you also for your nice words about our team, which we will certainly forward to them. Regarding the gym we would like to inform you that... More 

Dunfermline, Scotland, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 31, 2015

Fantastic hotel for a golf holiday! But also offers great relaxing break, with good pool and Spa. Staff were superb and hotel of high standard all round. Great location only short taxi ride to airport and Pakma.

Helpful?
Thank Calum B
JSolerPeter, Manager at Sheraton Mallorca Arabella Golf Hotel, responded to this review

Dear Calum, Thank you very much for posting your nice and positive comments regarding your last stay with us. Guest feedback is very important for us and we are very pleased that you had a wonderful time. Looking forward to welcoming you back soon again, we send you sunny regards from Mallorca, J. Soler More 

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