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Gran Melia Victoria

Certificate of Excellence
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Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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Gran Melia Victoria
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1,045 Reviews from our TripAdvisor Community

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Aquitaine, France
Level Contributor
382 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
5 of 5 stars Reviewed July 20, 2014 via mobile

Comfortable rooms with great views over the bay to the old part of Palma, with a delightful 3 kilometre stroll along the walkway that rings the bay into the heart of Palma. Big comfortable beds with an extensive choice on their pillow menu. Staff well trained and helpful in all areas, with particular mention to their porters, who went out... More 

Helpful?
Thank LesH211
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest, First of all let me thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca during your recent holidays and also for making your comments known here on Tripadvisor. We are thoroughly pleased with your kind words and would like to thank you for taking the time making your positive feedback known. We... More 

Lancashire
Level Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed July 19, 2014

Our second stay at the Victoria was as enjoyable as ever, we booked through Melia rewards and emailed ahead to get the room we wanted. The staff are friendly and helpful. The Dry bar terrace overlooking the Marina at sunset is just fantastic as is the service. Yes its expensive to eat and drink there compared to other places but... More 

Helpful?
Thank sheppy01
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest, Thank you so much for your wonderful words about the Gran Melia Victoria. We are pleased to see that you enjoyed your stay with us and that you made your comments known on Tripadvisor. We are very fortunate with the wonderful view we have from the hotel and it is great to know that you appreciated it during... More 

North west
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed July 18, 2014 via mobile

I shall list the positives and negatives following my stay but to summarise the hotel is nice however I feel in terms of a 5 star hotel it is somewhat lacking Check in process Lovely reception staff and speedy. No welcome drink offered very unusual for a 5 star Room Clean and bed very good. Small as expected for a... More 

Helpful?
3 Thank darkangel1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest, Firstly we would like to thank you for choosing Gran Meliá Victoria for your holiday, as well as for the time you have taken to share your experience on TripAdvisor. We will take into consideration each of your comments for future improvements. We will be waiting for another time that we can welcome you here again in the... More 

Palma De Mallorca
1 review
5 of 5 stars Reviewed July 16, 2014

Our second holiday at The Gran Melia Victoria. Once again, we were very happy with the room, the service, the food, and the general atmosphere. The Full Moon Party was a great way to end our stay.Thanks to all the staff for a very enjoyable and relaxed holiday. We'll be back in September.

Review collected in partnership with Melia Hotels International

Helpful?
Thank Susan Elizabeth W
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all let me thank you for choosing Gran Melia Victoria once again. It is always wonderful to get such feedback from guests that repeat a stay in our hotel. We are pleased to see that you enjoyed our Full Moon Party. We value our guests opinions and try to maintain a high standard of quality and... More 

Ellesmere Port
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 16, 2014

Do not go avoid red level rubbish nite club next door open all nite staff not very good not a five star hotel needs work doing thread bare carpets whst more do you need avoid avoid do not go not good .

Review collected in partnership with Melia Hotels International

Helpful?
7 Thank Terence G
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest We would like to thank you for your comments about your recent stay at Gran Melia Victoria. I am very dissapointed to see that your stay with us in your opinion was not satisfactory. We would like to apologize if we did not comply to your standards. Here at Gran Melia Victoria we always try to deliver the... More 

ireland
Level Contributor
142 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 stars Reviewed July 14, 2014

Beautiful hotel.. Stunning surroundings.. Room v spacious & well equipped.. Air con also Mini bar, toiletries, excellent room service.. Pool was spotless.. Food was mostly good, bit expensive.. Staff v professional..

Helpful?
1 Thank nailparlour
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest We would like to thank you for choosing Gran Melia Victoria during your recent holidays here in Palma de Mallorca, and also for taking the time to make your comments known. We are very pleased to read that you had a pleasant stay here with us. It is always our goal to make our guests feel comfortable among... More 

UK
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 13, 2014 via mobile

Highly recommended hotel. City 5 stars are always more difficult to assess..smaller rooms. No control over the neighbourhood etc. There is a busy club next to it..personally I didn't hear much noise from it. It is on the main port road. Again didn't effect me..great location. Fantastic terrace with a glorious view over the port..However that is not a guest... More 

Helpful?
Thank KilosUk
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all i would like to thank you for choosing Gran Melia Victoria during your recent holidays here in Palma de Mallorca, and also for taking the time to make your comments known here in Tripadvisor. We are very pleased to read that you had a pleasant stay here with us. It is always our goal to... More 

Fareham, United Kingdom
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

A very smart hotel. We were given a great room upgrade for a reasonable additional cost. The bars are slightly expensive but offer great service. The outdoor pool is saltwater but is still very clean but only open between 1000-1800 when the sun passes behind the building. A €7 taxi ride into town and some great little bars and restaurant... More 

Helpful?
Thank tazape
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all let me thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor. We always value our guests opinions and try to maintain a high standard of quality and service. We are pleased to... More 

Brackley
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 11, 2014

I booked this hotel for a long weekend for a group of 6. We arrived late (just after midnight) to a welcoming drink and wonderful staff. Having quickly dumped bags in to comfortable rooms we went to the terrace to enjoy a drink and a stunning view across the marina. As we were only there for 3 nights we weren't... More 

Helpful?
1 Thank StephHitH
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest Thank you for your kind words about Gran Melia Victoria. I am happy to see that you and your group had a good stay here with us. It is always our aim to make our guests feel welcomed from the moment they arrive to the hotel. We are pleased that you enjoy our terrace and i will certainly... More 

Hong Kong, China
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 11, 2014 via mobile

I stayed here for three nights in July. I was travelling solo so stayed in a smallish room. There was no view unfortunately - just a bit of roof (perhaps because I was staying in a single room I got a dud view - though at £150 a night something would have been pleasant). I liked the hotel and the... More 

Helpful?
Thank PatrickSH
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all i would like to thank you for choosing Gran Melia Victoria during your recent holidays here in Palma de Mallorca, and also for taking the time to make your comments known here in Tripadvisor. Thank you for all your comments. This way we know exactly what our guests would like during their stay with us.... More 

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