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Gran Melia Victoria

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Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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Gran Melia Victoria
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918 Reviews from our TripAdvisor Community

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Traveler rating
    506
    272
    93
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    14
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500
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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There are newer reviews for Gran Melia Victoria
See the most recent reviews
London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Myself and my friend stayed here for a weekend in early July and have to say we were not disappointed. The hotel is lovely and furnished in a traditional warm style. Our room was a Classic Room and had no balcony. Even so it was first class....plenty of room, a large window large bathroom and all kept spotlessly clean. The... More 

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Tracy M., First of all, we would like to thank you for choosing Gran Meliá Victoria and for writing your review on TripAdvisor. It is more than a pleasure to read that you enjoyed your stay with us and we are glad to see that you liked our facilities, your guest’s room and the pool area. We are more... More 

Derby, United Kingdom
3 of 5 stars Reviewed 2 weeks ago

Only stayed 4 nights and glad it wasn´t our main summer break for 2 weeks as would have got a bit fed up here. The room was nice and very clean with the cleaners coming in every day and the reception staff were really helpful. The restaurant was good at night the one time we tried it, but breakfast was... More 

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Samantha C., Thank you very much for taking the time to post a review on TripAdvisor about the Gran Meliá Victoria hotel. It is delightful to read that you enjoyed your guest’s room, and that our reception staff were always helpful during your stay. We would also like to thank you for the reference to our restaurant IKATZA. It... More 

Reedley Hallows
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Spacious room with excellent facilities (Clarins products in bathroom). Pool and sunbathing area excellent. Two pools. Food choice and standard was excellent for both breakfast and evening meal. Staff very attentive and helpful.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Many thanks for taking the time to post your excellent review following your recent stay with us at Gran Meliá Victoria. We are pleased to read that the guest’s rooms, the facilities of our hotel and the food choice fulfilled your expectations. We love hearing from customers who enjoyed their stay with us. Thank you also for the... More 

UK
1 review
4 of 5 stars Reviewed 2 weeks ago

Great hotel, exceptional staff, will return. Quiet location, good quality hotel, nice pool area, wonderful breakfast and staff who care. Lovely clean rooms and comfortable beds.outside cocktail lounge offers a great relaxing end to your evening

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback following your recent stay at the Gran Meliá Victoria hotel. We are delighted to read that you enjoyed your time here with us. It is our pleasure to see that you liked our hotel, location and the guest rooms. We would like to thank you for your compliments... More 

Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lovely hotel .Beautiful views of the harbour and cathedral. The staff were exceptionally attentive and freindly .The only thing that let it down for us was having being woken up in the early hours by the revellers from the nearby night clubs. This would be our reason for a four star rating rather than five .

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you for taking the time to write this review. We really appreciate that you inform us and other TripAdvisor users of your experience at Gran Meliá Victoria. We are especially thankful that you enjoyed our facilities and the views from our hotel. Also, it is more than a pleasure to read that you felt so well taken... More 

Cheshire
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked on the spur of the moment and were not disappointed. We had a good sized room with beautiful view of the marina and cathedral a great place for relaxing and having a drink. The rooms are more expensive but so worth it. Lovely pool area and great terrace with same view where breakfast was served which was superb,... More 

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Super for a short… Dear Guest, We would like to thank you for choosing the Gran Meliá Victoria and for taking the time to compose your review here on TripAdvisor. We were really pleased to read that you enjoyed your stay with us and that we could indulge you with our breakfast buffet. Thank you also for your kind words... More 

Leigh, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only booked 15hrs before we travelled but couldnt have picked a better hotel - bliss ☺ really comfortable with staff who provided excellent, discreet, service. Breakfast was lovely - it had to be for me to get up for it!

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, We would like to thank you for choosing the Gran Melia Victoria hotel and for taking the time to write your review here on TripAdvisor. We love hearing from guests that have enjoyed our hotel, and it is more than a pleasure to see that our facilities and services fulfilled your expectations. Our aim is to create a... More 

Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We did not stay at the hotel, but had our apartment near by and came for drinks at the terrace with the view at the harbour and Palma skyline. The view is amazing and the service was very comfortable! We had also delicious snacks with our gin and tonics and bellinis and enjoyed a lovely nighttime at the dry.

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Client, First of all, we would like to thank you for taking the time to post a review on TripAdvisor. We are more than glad to see that you enjoyed the time you spent at our DRY Bar. It is a pleasure to read that the view, the service and the cocktails fulfilled your expectations. Thank you once again... More 

Adlington
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

nice hotel,great location,staff were fantastic,lovely breakfast but one thing put a glip on it :The price of drinks is very expensive and food around pool was poor considering its only basic snacks pint of lager and a brandy with coke 19-50 euro. otherwise everything else fine.

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear guest, Thank you very much for sharing with us and the members of Tripadvisor your point of view about your stay at Gran Meliá Victoria. We are more than glad to read that you enjoyed your vacations at Palma de Mallorca. We have taken note of everything mentioned in your review and we really appreciate your constructive feedback. We... More 

Stockport
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again a fantastic stay in this oldy-Worldy hotel. New restaurant on terrace has improved the atmosphere of the place. Staff universally good. Excellent breakfasts & room service. Other people's comments about leaves from trees in the pool seems overdone - the pool is on the generous size. Red level extras quite useful in terms of mid-day snacks. TV for... More 

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you so much for taking the time to post a review on TripAdvisor. It is very valuable for us to read your comments and they are always a useful source of information to improve our services. We are more than glad to read that we fulfilled your expectations and that you enjoyed your stay. Be rest assure... More 

Hotel Review Summarization

What travelers say

  • Old town(11)
  • Very good(11)
  • Pool area(8)
  • Star hotel(3)
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Pool (14)
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The Hotel (67)

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