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All 53 Palma de Mallorca hotels

Gran Melia Victoria

5.0 of 5 Hotel   |   Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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85%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Sarah D Palma De Mallorca
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539 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palma De Mallorca
1 review
5 of 5 stars Reviewed yesterday NEW

Lovely hotel Fab views of port and cathedral Very friendly and helpful staff Fabulous breakfast and gorgeous terrace on which to enjoy it. 20 min walk from old town Palma but we hired bikes near to hotel and kept them at the hotel during our stay. Worth booking direct with Melia to get 20euro credit to spend in hotel each... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a perfect choice for a short break. Its location close to Palma airport, and care and attention you receive once there, the beautifully furnished interiors and bar areas, the pleasant stroll along the harbour front to wonderful shopping, bars and restaurants, all contribute towards a truly relaxing break. The sunbeds are especially comfortable and the atmosphere around... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 2
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest, I would like to thank you for your kind words about Gran Melia Victoria. It is wonderful to see that you enjoyed your stay here with us and that you made your feelings known on Tripadvisor. We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to... More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The few nights we were here was very good, we managed to sleep well', although the mattress was alittle hard for me. Location was ideal for us, very convinient to shops, restaurants and publictransport

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amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest, First of all i would like to thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca and also for posting your comments here on Tripadvisor. We always strive to deliver quality service. We would also Iike to thank you for your positive comments about our hotel. We always welcome any type of... More

Edinburgh
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This Gran Melia Victoria hotel is simply quite splendid. The people are delightful and always anxious to help. The rooms - if you have a bay facing window are lovely. The breakfasts on the terrace are outstanding.

Review collected in partnership with Melia Hotels International

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amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest, I would like to thank you for taking the time to make your comments known on Tripadvisor. We always value our guests opinions and it is wonderful to see that you enjoyed your stay with us. We are always on the lookout for ways to improve our service and the guest´s experience at Gran Melia Victoria. By making... More

Palm Harbor, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say I have had a more relaxing stay or a more beautiful view anywhere else ecpxcept in Zermatt with a view of the Matterhorn. Yes, the food and drinks are pricey but delicious alternatives are merely a few yards walk away. If you want to feel like you are living the life of those much richer without paying... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest, Thank you so much for your wonderful words about the Gran Melia Victoria. We are pleased to see that you enjoyed your stay with us and that you made your comments known on Tripadvisor. We are very fortunate with the wonderful view we have from the hotel and it is great to know that you appreciated it during... More

London
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We came here for a short relaxed stay in palma. The city itself is a beautiful place however we had very mixed feelings about this hotel. From what we have seen, this is one of the grandest hotels in Palma. However the first rooms we got were the classic rooms. they were shabby, old, the balcony view was blocked from... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest, I would like to start by thanking you for taking the time to comment on your recent experience at the Gran Melia Victoria. I am sorry that you feel disappointed in some aspects of your stay with us. Each guest has a different experience and we always try our best to make everyone feel welcomed and comfortable. It... More

Yateley, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My room was nicely furnished and comfortable however as i didnt have a sea view room it over looks the entrance to the road which ordinarily wouldnt be too much of an issue BUT as in the hotels opinion "its not hot yet" at 26* outside they turned off the air conditioning to the whole building. This meant i had... More

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest, Thank you for taking the time to comment here on Tripadvisor and also for choosing Gran Melia Victoria on your recent holiday. I would like to thank you for all your comments. We always value the opinions of all our guests and we would like to know how their experience with us was. We are glad to see... More

Cologne, Germany
Top Contributor
97 reviews 97 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms are nice and comfortable, despite the fact that on the second day I left the towel on the floor for replacement, it was picked up folded and kept without replacement. The bathroom is not properly cleaned . The air conditioning does not work well and you need a course to close curtains and turn lights off. Not hassle free.... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for taking the time making your comments known on Tripadvisor. It is with disappointment that I read your stay with us was not to your satisfaction. We always strive to offer our guests the best service and make their stay with us a memorable one. We hope to welcome you back to... More

Palma De Mallorca
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Always carry your passport. My husband was all but refused check in as he did not have his passport. Despite the fact that the booking was in my name and paid for by me. And we have a house in Mallorca! Bedroom was like a sauna. No a/c available on 4th April.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest Firstly I would like to thank you for your comments. I am dissapointed to see that you had such a unfortunate incident at the Gran Melia Victoria. It is by law that we have to take down details of all the guests that are staying in the hotel. In any hotel these days the guest has to present... More

Bristol, UK
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The high level of service that you expect from a Melia Hotel with excellent staff whom are on the ball. However I did feel that some general things let the hotel down. No hot drink making facilities in the room is a shame for a 5 star hotel anywhere in the world, followed up by expensive drinks in the hotel... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for taking the time to comment about your recent stay at the Gran Melia Victoria. I am sorry that you feel disappointed in some aspects of your stay with us. We always strive to make the stay of our guests as pleasant as possible and that they can take some good memories... More

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Additional Information about Gran Melia Victoria

Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Victoria Hotel
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Palma de Mallorca
#4 Family Hotel in Palma de Mallorca
#5 Romantic Hotel in Palma de Mallorca
#5 Business Hotel in Palma de Mallorca
#9 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Gran Melia Victoria 5*
Reservation Options:
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