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Gran Melia Victoria

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Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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Gran Melia Victoria
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Gran Melia Victoria
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808 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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Brentwood, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Just came back and the hotel was great and the room we had was very nice. I would advise everyone to insist on getting a room on on of the higher floors because on the lower floors you will hear the traffic and music from next door clubs. Taxi from the airport was 27 Euros.

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Heidelberg, Germany
1 review
5 of 5 stars Reviewed 4 days ago NEW

Whenever Business makes me travel to Palma, Gran Melia is my hotel of choice. Perfect service and great infrastructure allow to work and still enjoy the spare-time. The staff always makes me feel like home. The beds and bathrooms are classic and elegant.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear PK-8004, We are very pleased to read such positive comments about our property and services. Thank you very much! It goes without saying, that this gives us a lot of energy to work every day to our utmost and to continue improving the service. Thanks again for sharing with us your experience at our hotel. We truly hope to... More 

Colchester, United Kingdom
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

We booked through Alpharooms because the price was cheaper but didn't know that they would give us the cheapest room they had. Everyone brags about the views of the hotel but for us it was the worst view we could have had and they did not want to change it to one of the good views because "there was not... More 

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amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you for the time you have taken to share your experience at TripAdvisor. We kindly inform you that the hotel provides different room categories such us, Individuals, Standards, Deluxe, Premium, Premium with Red Level Service, Junior Suite and Suite. Maybe due to a mistake, the reservation that you made did not correspond with your preferences, which might... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Comfortable and quaint with fabulous service, the hotel is 15 minute walk to centre of Palma. Fantastic breakfasts, lovely pool, Clarins products in the room and a great bar/terrace for cocktails add to the luxury for a clientele in their 50s-60s - contrasting with the very lively nightclubs next door.

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amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you for writing a review on TripAdvisor following your stay at the Gran Meliá Victoria. We are very grateful for your positive feedback and will hopefully have another opportunity to welcome you back at our hotel. Best regards from a sunny Mallorca, Amaia Landeta Redglove Service Manager More 

Espoo, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had an excellent stay at Gran Melia Victoria. The staff were extremely helpful, especially in Red Level lounge. The hotel is beautiful, the breakfast was very high quality, pool bar had excellent BLT Burgers, and we also ate delicious dinner at the restaurant. Location was excellent and the views magnificent. Only thing was Titos noicy night club guests browsing... More 

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amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for taking your time to share your feedback on TripAdvisor after your recent stay with us. We are more than glad to read that we have achieved your expectations and that you enjoyed your vacations at Palma de Mallorca. It would be our great pleasure to welcome you again at Gran Meliá Victoria. Kindest... More 

Palma de Mallorca, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful experience and found hotel & staff especially the restaurant staff., excellent, but would only suggest improvements in the breakfast area & a need for the back entrance to be improved slightly.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for your kind comments on TripAdvisor and your visit at Gran Meliá Victoria. We are delighted to hear how much you did enjoy the stay with us and in particularly the breakfast service. Besides, we will share your comments with the rest of the team, for any further improvements. We would be more than... More 

Beuningen, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the finest hotels we ever stayed. Location and services were great. A perfect king size bed, not divided by two sections, A point of improvement should be a selection of more English TV channels.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear guest, It was an honor for us welcoming you at our hotel Gran Meliá Victoria and reading such a nice appraisal. We have taken note about your comment concerning the English TV channels and will take it into consideration for the future. We would be more than pleased to have you with us again! Best regards Amaia Landeta Redglove... More 

Mahon Menorca
1 review
5 of 5 stars Reviewed 1 week ago

There are not many hotels that always maintain the delightful staff. It is an oasis of calm as you enter the lobby. I always feel like it is visiting an old and dear friend.Breakfast is taken in the summer on the terrace - watching the cruise ships entering port.The roads are always busy and you get an amount of traffic... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for sharing with us and the members of Trip advisor your point of view about your stay at Gran Meliá Victoria. We are more than glad to read that we have achieved your expectations and that you enjoyed your vacations at Palma de Mallorca. Moreover, we highly appreciate your positive statement about our personal,... More 

Bristol, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

High class hotel in central location. Fantastic sea view from balcony... Rooms very large and spacious.. Staff were very friendly & efficient. There was a lot of road noise, but the view was worth the disturbance...

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 3
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear guest, Thank you very much for sharing with us and the members of Tripadvisor your point of view about your stay at Gran Meliá Victoria. We are more than glad to read that we have achieved your expectations and that you enjoyed your vacations at Palma de Mallorca. Moreover, we highly appreciate your positive statement about our personal, who... More 

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I couldn't fault the whole experience; the staff were polite and helpful, the accommodation to the expected standard and cleaniness, and the hotel has a great ambience. Our late book out was fully facilitated. Even the weather was better than expected.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Many thanks for sharing your experience on Tripadvisor. Our guests are the best judges of our services and I am glad to read that you have enjoyed your time with us. We highly appreciate your kind words and will share it with our team, so it will be a further incentive, to continuously strive for more and better... More 

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