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Gran Melia Victoria

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Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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Gran Melia Victoria
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882 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
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Devizes, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This hotel is wonderful, staff friendly and welcoming and spotlessly clean everywhere except the swimming pool which really needs a filter! Pool attendant/lifeguard brilliant and couldn't do enough to help. The view from the terrace bar is mesmerising. Only few minor irks with this place...like I said the pool was quite dirty, our room was very noisy from 8.30am each... More 

Was this review helpful? Yes
Cheshire, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Pros and Cons to this hotel but first I would like to say that having provided proof of our wedding anniversary they did provide a free bottle of Cava in the room which was a nice touch! Pros are that room was well stocked with clarins toiletries and room was cleaned daily with fresh towels etc as you would expect!... More 

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Rochester,UK
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were here for 4 nights with friends for a birthday celebration. From the moment we entered we were made to feel welcome. The staff are friendly yet professional and nothing was too much trouble. The rooms are well appointed - with Clarins products in bathroom and tasty chocolates with the turn down service. A particularly nice touch was when... More 

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Christchurch, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Location of the Hotel is fine but the Disco next door was certainly a problem for guests who unfortunately stayed in the rooms overlooking it. The pool area was well tended and the Soccoristas coped well during busy periods to provide everyone with a place to sunbathe. We dined in the Restaurant once during our stay the food was good,... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Gran Melia Victoria hotel and for reviewing your experience. We are delighted that you were pleased with our location, food and service. It is really valuable for us to hear your point of view on what we are doing well, and be assured that we will pass on... More 

Channel Islands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was our third visit to this hotel and definitely our last. The noise from the nights clubs in the area was unbearable and although we complained to the manager at the time who told us we probably had not locked our balcony door correctly, which I found quite insulting, nothing was done to improve matters. We found the pool... More 

Was this review helpful? Yes
amaia l, Public Relations Manager at Gran Melia Victoria, responded to this review

Dear client, Thank you for taking the time to post a review on TripAdvisor. After reading with detail all your notes, I would like to take the opportunity to explain them step by step. Regarding the noise, as our Manager mentioned to you, all the rooms are provided with a door closing system which soundproofs them. This system does not... More 

Edinburgh, United Kingdom
Level Contributor
330 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Don't get me wrong, we really enjoyed our time at the hotel but if you were to follow the British or American classification of hotels this is quite definitely very good, rather than outstanding. Let's start with the good points - Nice double room - around £140 a night (I'll leave you to work out the Euro's) A slight sea... More 

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for staying with us and for composing your review here on Tripadvisor. It is such a pleasure to read you enjoyed your stay at our hotel Gran Melia Victoria. We highly appreciate your nice words about our staff, bar and restaurant. We are also delighted to read that you appreciated your guest room and... More 

Glasgow
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a good hotel and we would definitely go back. It is a 15 minute (20 euro) trip from the airport and a 25-30 minute walk from the centre, along the Passeo Maritimo with the sea/yachts on one side and shops, bars and restaurants on the other. The positives include, the view from our room (534 "partial sea view")... More 

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for sharing with us and the members of Tripadvisor your point of view about your stay at Gran Meliá Victoria. We are more than glad to read that we have fulfilled your expectations. Moreover, we highly appreciate your positive statement about our staff, who plays a big role in the overall experience. It is... More 

Ireland, Indiana
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a week in June and was very impressed by every aspect. Very courteous attentive staff who were. Eager to please the customer, good sized comfortable rooms, plenty of toiliteries, good food and service

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for staying with us and for composing your review here on Tripadvisor. It is always a pleasure to receive such positive feedbacks of our guests. We are happy to know that you enjoyed our guest rooms and the service and food in our outlets. Many thanks also for your compliment about our staff. We... More 

Palma De Mallorca
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This being our third holiday at the Victoria, we had an excellent time again. The staff are so obliging, making our holiday very special and memorable. We love Majorca, having visited for over 30 years and Palma is such a beautiful city with so much to see and enjoy.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for sharing with us and the members of TripAdvisor your point of view about your stay at Gran Meliá Victoria. We are more than glad to read that we have achieved your expectations once again and that you enjoyed your vacations at Palma de Mallorca. Moreover, we highly appreciate your positive statement about our... More 

Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Over the last years we stay over and over in Gran Melia. Its just conveniently located.......The great treasure of the hotel is the really very nice and always helpful staff. So this is for Melia: this winter we thought already seeing the hotel closed" finally the big renovation" but NO. A five star hotel GL( means besides five star "Great... More 

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for your loyalty and such a detailed evaluation about our hotel and services. We are glad to read that you have enjoyed our bar service at the pool, the room amenities and the restaurants service and its food. Many thanks also for the compliment about our employees. Please be certain that we have taken... More 

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