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All 53 Palma de Mallorca hotels

Gran Melia Victoria

5.0 of 5 Hotel   |   Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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85%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed today
Pinkhill Edinburgh
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535 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed today NEW

This Gran Melia Victoria hotel is simply quite splendid. The people are delightful and always anxious to help. The rooms - if you have a bay facing window are lovely. The breakfasts on the terrace are outstanding.

Review collected in partnership with Melia Hotels International

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Palm Harbor, Florida
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I can't say I have had a more relaxing stay or a more beautiful view anywhere else ecpxcept in Zermatt with a view of the Matterhorn. Yes, the food and drinks are pricey but delicious alternatives are merely a few yards walk away. If you want to feel like you are living the life of those much richer without paying... More

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amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest, Thank you so much for your wonderful words about the Gran Melia Victoria. We are pleased to see that you enjoyed your stay with us and that you made your comments known on Tripadvisor. We are very fortunate with the wonderful view we have from the hotel and it is great to know that you appreciated it during... More

London
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

We came here for a short relaxed stay in palma. The city itself is a beautiful place however we had very mixed feelings about this hotel. From what we have seen, this is one of the grandest hotels in Palma. However the first rooms we got were the classic rooms. they were shabby, old, the balcony view was blocked from... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest, I would like to start by thanking you for taking the time to comment on your recent experience at the Gran Melia Victoria. I am sorry that you feel disappointed in some aspects of your stay with us. Each guest has a different experience and we always try our best to make everyone feel welcomed and comfortable. It... More

Yateley, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My room was nicely furnished and comfortable however as i didnt have a sea view room it over looks the entrance to the road which ordinarily wouldnt be too much of an issue BUT as in the hotels opinion "its not hot yet" at 26* outside they turned off the air conditioning to the whole building. This meant i had... More

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amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest, Thank you for taking the time to comment here on Tripadvisor and also for choosing Gran Melia Victoria on your recent holiday. I would like to thank you for all your comments. We always value the opinions of all our guests and we would like to know how their experience with us was. We are glad to see... More

Cologne, Germany
Top Contributor
96 reviews 96 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are nice and comfortable, despite the fact that on the second day I left the towel on the floor for replacement, it was picked up folded and kept without replacement. The bathroom is not properly cleaned . The air conditioning does not work well and you need a course to close curtains and turn lights off. Not hassle free.... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for taking the time making your comments known on Tripadvisor. It is with disappointment that I read your stay with us was not to your satisfaction. We always strive to offer our guests the best service and make their stay with us a memorable one. We hope to welcome you back to... More

Palma De Mallorca
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Always carry your passport. My husband was all but refused check in as he did not have his passport. Despite the fact that the booking was in my name and paid for by me. And we have a house in Mallorca! Bedroom was like a sauna. No a/c available on 4th April.

Review collected in partnership with Melia Hotels International

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amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest Firstly I would like to thank you for your comments. I am dissapointed to see that you had such a unfortunate incident at the Gran Melia Victoria. It is by law that we have to take down details of all the guests that are staying in the hotel. In any hotel these days the guest has to present... More

Bristol, UK
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

The high level of service that you expect from a Melia Hotel with excellent staff whom are on the ball. However I did feel that some general things let the hotel down. No hot drink making facilities in the room is a shame for a 5 star hotel anywhere in the world, followed up by expensive drinks in the hotel... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for taking the time to comment about your recent stay at the Gran Melia Victoria. I am sorry that you feel disappointed in some aspects of your stay with us. We always strive to make the stay of our guests as pleasant as possible and that they can take some good memories... More

Stockholm, Sweden
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this nice and elegant hotel. Room standard is great and athmosphere is overall good. Location is central but a bit besides mainstream downtown area. Breakast was a Little dissappointing and price high.

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest Firstly I would like to thank you for your kind words about the Gran Melia Victoria and placing your comments on tripadvisor. I am sorry that you feel disappointed in our breakfast variety and price, but I assure you that we aim to deliver a quality 5 star breakfast buffet to our guests every morning. We always strive... More

Toronto, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed in this historical beautiful pearl last week. It is a symbol of high quality service since the first minute of checking-in. Our suite wad on the third floor with panoramic view to the sea. The hotel employees are very well experienced, polite & charming people. They make simply feel at home. Drinks in the bar and breakfast buffet... More

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for your kind words about the Gran Melia Victoria. Wonderful to know that you found us to be relaxing and with elegance and that you enjoyed your suite with the wonderful view over the bay of Palma. We always strive to deliver quality service with a smile and make our guests feel... More

Doncaster, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An excellent hotel in the Grand Victorian tradition, but with all modern facilities. Only small quibbles, no tea making facilities in room, reception difficult to find on first visit, and a 30 minute walk ($5 taxi) to centre

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for your kind words about the Gran Melia Victoria. Wonderful to know that you found us to be relaxing and with elegance and that you enjoyed your suite with the wonderful view over the bay of Palma. We always strive to deliver quality service with a smile and make our guests feel... More

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Additional Information about Gran Melia Victoria

Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Victoria Hotel
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Palma de Mallorca
#3 Romantic Hotel in Palma de Mallorca
#4 Family Hotel in Palma de Mallorca
#5 Business Hotel in Palma de Mallorca
#9 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Victoria 5*
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