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All 65 Palma de Mallorca hotels

Gran Melia Victoria

5.0 of 5 Hotel   |   Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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85%
Ranked #10 of 65 hotels in Palma de Mallorca
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Michael B Billingham, United Kingdom
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640 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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English first
Billingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Writing this as on my last day and my view of this hotel is generally positive, up until checking out The hotel is of a good quality , it's fixtures and fittings are well maintained and clean It's lounges , open areas and pool are are calm tranquil and well kept A special must go to the Dry ( bar)... More

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amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest I would like thank you for taking the time to make your comments known here on Tripadvisor about your recent stay at Gran Melia Victoria. We thank you for all your feedback and also for pointing out some of the aspects in your opinion where we can improve. The feedback from our guests are very important so that... More

Exeter, United Kingdom
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in August for 6 nights as a family of 4, with 2 teenage boys. Overall the stay was excellent with great service as you'd expect from a hotel of this quality. It's probably easier to mention the bits that could be improved and just assume the rest is 5 star. Our beds were rarely made properly. We'd pull... More

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amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all i would like to thank you for choosing Gran Melia Victoria during your recent holidays here in Palma de Mallorca, and also for taking the time to make your comments known here in Tripadvisor. We are pleased to read that you had a pleasant stay here with us. We thank you for all your comments.... More

Palma De Mallorca
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

we felt very welcome from day one, it was a relaxing enviroment, and everyone who worked there where perfectly sweet and helpful. the hotel was in a perfect distance from the city senter and had alot of nice restuaurants and bars around without the noise and drunken people. we will return!

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all let me thank you for choosing Gran Melia Victoria as your destination in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor. We always value our guests opinions and try to maintain a high standard of quality and service. We are pleased to hear... More

Newcastle upon Tyne, UK
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked this hotel for our visit to Palma for my wife's birthday. We had read some of the not so good reviews and were a little apprehensive before we arrived but we wanted to be in Palma but not right in the city. On arrival our misgivings were immediately dispelled and we were welcomed warmly, shown the main areas... More

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all i would like to thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca and also for posting your comments on Tripadvisor. Wonderful to see that you enjoyed your stay amongst us and that in the RedLevel you felt well looked after. We also want to thank you for your... More

Milan, Italy
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

old style hotel located in front of the sea. very good breakfast and nice rooms (if you book almost a deluxe room....) Nice pool in front of the sea. Poor gym area (just 3 machines.....) Friendly people at the front desk. Close to the center of the city

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all i would like to thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca and also for posting your comments here on Tripadvisor. We always strive to deliver quality service. We would also Iike to thank you for your positive comments about our breakfast and rooms and we take note... More

London
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I was disappointed with the hotel for a number of reasons: - room was small and very out of date (had old carpet, furniture, old towels and sheets that were not plush and fluffy at all and an old CD player on the wall - no iPod doc in sight!) - there was only a turn down service on one... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest Thank you for your comments here on Tripadvisor about your recent stay at Gran Melia Victoria. I am sorry to see that you had such a dissapointing experience with us. We thank you for your comments and take note of your suggestions. We hope to welcome you back in the near future. Kind regards Amaia Landeta RedGlove Service... More

Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night on business / leisure trip, non sea view room. Room on a small side for a 5 star, column in the room really occupy and partition to the hanging locker and bathroom didn't help either. Hot when I came in but AC worked fine to cool. Breakfast OK, nice view to the boulevard/ marina.

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest First of all let me thank you for choosing Gran Melia Victoria as your destination in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor. We always value our guests opinions and try to maintain a high standard of quality and service. We welcome any type of... More

glasgow
Contributor
20 reviews 20 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Wanted 5 star for a one night stay .hotel situated in a horrible area . The street outside the hotel is rundown full of closed , empty shops . Hotel very traditional and well maintained . Checked in and went to my room. Opened the door to heroom and the heat hit me ! The room was boikimg , the... More

Was this review helpful? Yes 2
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest Firstly i would like to thank you for taking the time to comment on your recent stay at Gran Melia Victoria. It is with dissapointment that i read your comments. It is always our aim to give each guest the best possible experience and service. We always strive to the utmost attention to detail. About your comment for... More

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Unfortunately I was disappointed with the front desk should be friendlier and more accommodating, also they did not mention nor gave us any extra service even though one of our guest rooms were leaking water from the ceiling and my parents had to be moved to another room. They should have offered my parents something complimentary such as drinks or... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 2
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for taking the time making your comments known on Tripadvisor. It is with disappointment that I read your stay with us was not to your satisfaction. We always strive to offer our guests the best service and make their stay with us a memorable one. We hope to welcome you back to... More

Bratislava, Slovakia
Contributor
14 reviews 14 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Coming for a weekend Melia was perfect choice as you step out directly to promenade, room superbig, very clean, all services very prompt, great breakfast, staff very well educated, nice big pool + enough sunbeds even if crowded /hotel was fully booked/, the terrace bar/restaurant beatiful esp. in the evening! tip - book in advance so you can get lower... More

Was this review helpful? Yes 2
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest, First of all let me thank you for choosing Gran Melia Victoria as your destination in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor. We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you... More

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Additional Information about Gran Melia Victoria

Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Gran Melia Victoria 5*
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Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Palma de Mallorca #3 Family Hotel in Palma de Mallorca #5 Romantic Hotel in Palma de Mallorca #5 Business Hotel in Palma de Mallorca #9 Luxury Hotel in Palma de Mallorca
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Number of rooms
171

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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