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All 64 Palma de Mallorca hotels

Gran Melia Victoria

5.0 of 5 Hotel   |   Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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86%
Ranked #7 of 64 hotels in Palma de Mallorca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Martinfocus Bratislava, Slovakia
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630 people have reviewed this hotel

Traveler rating
    348
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

Unfortunately I was disappointed with the front desk should be friendlier and more accommodating, also they did not mention nor gave us any extra service even though one of our guest rooms were leaking water from the ceiling and my parents had to be moved to another room. They should have offered my parents something complimentary such as drinks or... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for taking the time making your comments known on Tripadvisor. It is with disappointment that I read your stay with us was not to your satisfaction. We always strive to offer our guests the best service and make their stay with us a memorable one. We hope to welcome you back to... More

Bratislava, Slovakia
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Coming for a weekend Melia was perfect choice as you step out directly to promenade, room superbig, very clean, all services very prompt, great breakfast, staff very well educated, nice big pool + enough sunbeds even if crowded /hotel was fully booked/, the terrace bar/restaurant beatiful esp. in the evening! tip - book in advance so you can get lower... More

Was this review helpful? Yes 2
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest, First of all let me thank you for choosing Gran Melia Victoria as your destination in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor. We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you... More

North Yorkshire, UK
Top Contributor
51 reviews 51 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I would probably have given the Gran Melia a 4 or a 5 until our last day at which point my opinion changed. We stayed here last year and it was wonderful but things have definitely gone downhill. On arrival we were greeted by an old guy who seemed pretty vacant, didn't say a lot, gave us an envelope and... More

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for taking the time making your comments known on Tripadvisor. It is with disappointment that I read your stay with us was not to your satisfaction. We always strive to offer our guests the best service and make their stay with us a memorable one. We hope to welcome you back to... More

Palma De Mallorca
1 review
3 of 5 stars Reviewed 6 days ago NEW

Located in a rather shabby part of Palma, 40 minutes walk from centre, but excellent bus service nearby. Gran Victoria Melia is more four star for the price. Excellent but busy pool, outstanding pool attendant, could find a sunbed at the busiest of times. Patchy Wi-Fi, and you have to pay extra for a decent view.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Tripadvisor Member, We would like to offer our apologies for not meeting your expectations and assure you that we always work to satisfy all our guest’s wishes and to make them all feel welcome and well attended. We do appreciate your comments as they can help us to improve. We hope to see you again in the near future... More

Palma De Mallorca
1 review
3 of 5 stars Reviewed 6 days ago NEW

having happily stayed at this fine hotel on several occasion I was dismayed to be told on asking to be moved to a higher floor to escape street noise that this is now part of the Red Level package and is a chargeable extra. We purposely book a premium priced front line room as only staying for a few days... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to thank you for taking the time making your comments known on Tripadvisor. It is with disappointment that I read your stay with us was not to your satisfaction. Yes, our higher up rooms with a full sea view are now Redlevel rooms. Our guests do pay extra, but they have fantastic views over the... More

Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is an odd one. Must have been the place to see and be seen in 70's Palma. This has lost much of it's veneer and is no longer the happening part of town. But if you get a good deal and if you're paying more than €150 a night for the superior room (the ones with the view... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all let me thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor. I am dissapointed to see you call us ¨has been¨. We have many modern facilities in the hotel and we have... More

Berlin, Germany
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

You can argue the interior - it's certainly not everyone's taste. But it's neat and clean, and you either like it or you don't. That's fine. I paid 240 € per night for a stay at this place, which is not an unusual price - as long as you get for it, what you would expect. First, I got a... More

Was this review helpful? Yes 4
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest I would like to start by thanking you for taking the time to comment on your recent experience at the Gran Melia Victoria. I am sorry that you feel disappointed in some aspects of your stay with us. Each guest has a different experience and we always try our best to make everyone feel welcomed and comfortable. That... More

Derbyshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Having stayed here once before we knew what to expect but this time we included breakfast which was well worth it. This time we had a room directly under the bar area which on a couple of nights was quite noisey when they were clearing up at 1 in the morning!!. My only complaint with this 5* hotel is that... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear Guest First of all i would like to thank you for choosing Gran Melia Victoria during your recent holidays here in Palma de Mallorca, and also for taking the time to make your comments known here in Tripadvisor. We are very pleased to read that you had a pleasant stay here with us and that you enjoyed your breakfast... More

Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

As you would expect from a 5 star hotel, the service and the offerings of the hotel definitely offer a luxurious stay. The hotel itself is huge and boasts a massive olympic size swimming pool, albeit it's open in the summer months only. Fret not though, for in the winter months you can go for a dip in their indoor... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest Firstly I would like to thank you for your kind words about the Gran Melia Victoria and placing your comments on tripadvisor. We always strive to deliver quality service with a smile and make our guests feel welcome. We sincerely hope to welcome you back in the near future and that you can enjoy your stay and also... More

SOUTHAMPTON
Top Contributor
90 reviews 90 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

The front entrance of the hotel is not in the greatest of areas, but the hotel itself is very good. Check in was swift and painless. Hotel room was clean but for some reason had more furniture in it that necessary, three chairs in one room was slightly over the top, huge bathroom and complimentary clarins toiletries which was a... More

Was this review helpful? Yes 1
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this review

Dear guest Firstly I would like to thank you for your kind words about the Gran Melia Victoria and placing your comments on tripadvisor. I am sorry to see that you feel dissapointed in some aspects of your stay. We always strive to deliver quality service with a smile and make our guests feel welcome. We sincerely hope to welcome... More

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Additional Information about Gran Melia Victoria

Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Gran Melia Victoria 5*
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Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Palma de Mallorca #3 Family Hotel in Palma de Mallorca #4 Business Hotel in Palma de Mallorca #5 Romantic Hotel in Palma de Mallorca #7 Luxury Hotel in Palma de Mallorca
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Number of rooms
171

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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