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Gran Melia Victoria

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Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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Gran Melia Victoria
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Gran Melia Victoria
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777 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Location of room.. We have stayed 4 nights, our first night we had very nosy neighbours, little did I know that would be the least of my worries during the rest of my stay,it's 4.30am Sunday morning and I'm Lyin in bed writing this review listening to thumping music from the nightclub right next to us, the trance/dance music goes... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Last time we were here was exactly ten years ago and we came back to repeat the experience and we were surprised at how everything has changed. The hotel has actually changed very little since our last visit so was more tired and a little worn out but the street above and below the hotel has gone downhill, with cheap... More 

Was this review helpful? Yes 2
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for sharing your opinion about your stay at the Gran Meliá Victoria. We are very sorry to read, that the surroundings of the hotel did not match with your expectations. Nevertheless, we truly hope that you enjoyed the services and facilities of our hotel. We would be more than happy to welcome you back.... More 

Ware, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was such a lovely hotel. Staff were excellent and breakfast was the best I've ever had. I cannot fault it. There was a noisy family in a room very close to us but obviously I cannot blame the hotel for this and I was very unwell with the 'flu (so desperate for quiet) and this is why I have... More 

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amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear guest, Thank you very much for sharing with us and the members of Trip advisor your point of view about your stay at Gran Meliá Victoria. We are more than glad to read that we have achieved your expectations and that you enjoyed your vacations at Palma de Mallorca. Moreover, we highly appreciate your positive statement about our personal,... More 

Romford, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went here for a weekend with my company last weekend. The hotel is lovely with great views into the harbour. The room that I had was on the ground floor and had no view at all but was nice and clean. It felt a little dated but had a lot of character! The bed was also very comfortable and big.... More 

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Clairescanlanuk, Thank you very much for sharing with us and the members of Tripadvisor your point of view about your stay at Gran Meliá Victoria. We are more than glad to read that we have achieved your expectations and that you enjoyed your time at Palma de Mallorca. We are looking forward to welcome you back! Best regards, Amaia... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel, great staff if you are looking for a luxury hotel surrounded by great restaurants and bars (nice bars) then look no further!!! We have stayed here twice now and we are never let down!!! The old town is just a short walk away, where you will find every kind of shop you can think of!! The only negative... More 

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for your second stay in Gran Melia Victoria. We highly appreciate your opinion about our hotel and are more than glad to read that you enjoyed your stay with us. Feedbacks like yours, helps us to further improve our services and facilities, and at the same time motivates us to continue working with passion.... More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here on a family holiday. The hotel is of a very high standard with excellent service. The staff are very friendly and attentive. Breakfast was excellent and it was lovely to sit on the terrace in the sun. The pool area was very clean and a special mention to the pool attendant who was very quick to provide cushions... More 

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for your positive comments. We appreciate your time for writing your opinion. We are delighted that you enjoyed our breakfast at the terrace and our pool area, likewise the service of our pool attendant, Oscar. The whole Gran Meliá Victoria team is looking forward to your next visit. Kind regards, Amaia Landeta Redglove Service... More 

Ilkley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Travelled here for a 5 night stay to celebrate a special birthday. Had a deluxe room which had a view over the harbour and of the cathedral. Rooms spotlessly clean and the Clarins toiletries provided a real treat. Beware of the cost of making coffee and tea in the rooms though as unusually not complimentary. Unrequested we were presented with... More 

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amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Ian H, Thank you very much for sharing your opinion about your stay at our hotel Gran Meliá Victoria. We are more than glad to read about your satisfaction and that we have exceed your expectations of our hotel. It will be a pleasure for us to welcome you back for your next birthday! Best regards, Amaia Landeta Redglove... More 

Oxon
Top Contributor
241 reviews 241 reviews
77 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is absolutely charming by anyone's standards having just returned from 5 nights half board. The Bedroom (212) has a fantastic view across the bay towards the cathedral. We were greeted by a warm and friendly receptionist and this set the standard for the stay - without exception the staff are outstanding and clearly are well trained and managed.... More 

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for your comments regarding your recent stay at Gran Meliá Victoria Hotel. it is always a pleasure to receive such feedbacks since we are always trying to improve in every aspect of our business. We are happy to hear that you truly enjoyed your visit and glad to know that our staff is on... More 

Drayton Parslow
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a good hotel and the service is very good. We had a problem with our booking through Alpharooms (wouldn't use them again) but this was not the fault of the hotel. Arriving after midnight, the greeting was warm and efficient! Breakfast on the terrace was very nice and the hotel is convenient for Palma itself. Rooms quiet and comfortable... More 

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for staying with us at Gran Meliá Victoria and for taking the time to post your comments here on Tripadvisor. We are pleased to see that you enjoyed our breakfast on our wonderful terrace. It is always nice to receive such positive feedback. Further be assured that I will pass on your observations to... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Hotel was typical of its kind with Gyms and Spars that add to the cost of staying but are little used. Additional supplement for glimpse of sea over derelict land and early hours disco very excessive! Otherwise staff were friendly and helpful with room defects dealt with very speedily and cleaning/breakfast staff very good.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear guest, We would like to thank you for your preference in selecting the Gran Meliá Victoria for your vacation, as well as for taking the time to tell us about your recent experience. We do appreciate your kind comments about our staff, do not hesitate that we are going to proceed to pass on. We hope to see you... More 

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