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Gran Melia Victoria

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Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
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Gran Melia Victoria
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Gran Melia Victoria
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878 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Channel Islands
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was our third visit to this hotel and definitely our last. The noise from the nights clubs in the area was unbearable and although we complained to the manager at the time who told us we probably had not locked our balcony door correctly, which I found quite insulting, nothing was done to improve matters. We found the pool... More 

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Edinburgh, United Kingdom
Level Contributor
328 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Don't get me wrong, we really enjoyed our time at the hotel but if you were to follow the British or American classification of hotels this is quite definitely very good, rather than outstanding. Let's start with the good points - Nice double room - around £140 a night (I'll leave you to work out the Euro's) A slight sea... More 

Was this review helpful? Yes 1
Glasgow
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a good hotel and we would definitely go back. It is a 15 minute (20 euro) trip from the airport and a 25-30 minute walk from the centre, along the Passeo Maritimo with the sea/yachts on one side and shops, bars and restaurants on the other. The positives include, the view from our room (534 "partial sea view")... More 

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Ireland, Indiana
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a week in June and was very impressed by every aspect. Very courteous attentive staff who were. Eager to please the customer, good sized comfortable rooms, plenty of toiliteries, good food and service

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Palma De Mallorca
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This being our third holiday at the Victoria, we had an excellent time again. The staff are so obliging, making our holiday very special and memorable. We love Majorca, having visited for over 30 years and Palma is such a beautiful city with so much to see and enjoy.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Over the last years we stay over and over in Gran Melia. Its just conveniently located.......The great treasure of the hotel is the really very nice and always helpful staff. So this is for Melia: this winter we thought already seeing the hotel closed" finally the big renovation" but NO. A five star hotel GL( means besides five star "Great... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

Nice hotel. Beautiful view from their outside bar with great drinks. Unfortunately the noise from the club next door kept us awake all night. We could literally hear every word from every song! We also went with our kids. Paid extra for 3 in a room but really they can only accommodate 2 in a room.

Review collected in partnership with Meliá Hotels International

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London, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 3 nights and had booked a junior suite and Red Level lounge. Upon checking in we were upgraded to a senior suite which was very nice and was on the opposite of Titos night club so we were not disturbed with the noise the balcony overlooked the lovely Marina and Harbour. Our room had... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for sharing your review on Tripadvisor. Our guests are the best judges of our services and we are more than glad to read that you have enjoyed your time with us. Many thanks also for your kind words about your guest room. Please be assured that we have taken well note of your comment... More 

Stockholm, Sweden
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel, lousy service, very expensive, good location. No environmental friendly thinking, the reception staff doesn´t know how the Melia part works and seems to not like the Melia part. The old guy who works at the pool is fantastic and one of the few who understands service.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for composing your review here on Tripadvisor. We are glad to read that you liked our hotel and its location. On the other hand, we are sorry to learn about your perception of our service. Be rest assured that our employees always strive to fulfill each guest´s request to make their stay an unforgettable... More 

Essex
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 1 week ago

Not the best Melia hotel we've stayed in. Lots of niggly things from day one, i.e poor wi-fi, sunbed area not cleaned every day, breakfast serving area very cramped, hot food wasn't hot- stone cold by the time you get to table, toiletries in room not replenished daily- had to call house-keeping to re-stock, lifts too small, have to take... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Guest, Thank you very much for taking your time to evaluate our hotel and services. We are sorry to read that we did not meet up to your expectations. Unfortunately, we did not have any record of your dissatisfaction and did not receive any comments during your stay. Of course we will fix all mentioned matters in order to... More 

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