We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santa Clara Urban Hotel & Spa

Certificate of Excellence
4.0 of 5
Hotel website
Sant Alonso 16, 07001 Palma de Mallorca, Majorca, Spain
Special Offer
Package Deal
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Santa Clara Urban Hotel & Spa
View Map
Add Photo Write a Review

316 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    204
    78
    16
    13
    5
See reviews for
37
186
19
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (316)
  • Mar-May only
    (72)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (55)
All months
Level Contributor
12 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel for a city break in Palma and did not regret it. We loved that it was in the old part of the city and was easy walking to all the sites and attractions. If you explore the back streets where the hotel is located you will find little Bodegas serving excellent wine and the odd Tapa... More 

Was this review helpful? Yes
Southampton, United Kingdom
Level Contributor
92 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely quirky hotel with a real touch of luxury about it. Off the beaten track but close enough to all the sights. Really helpful staff. Dont stay in room 1 though.. lots of kitchen noise can be heard from there. I was a little disappointed that there was no amendment to our bill to compensate when we pointed this out... More 

Was this review helpful? Yes
UK
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights, appears to be German run. Very clean, beautiful room and bathroom. Good location in the quiet streets to east of the cathedral, away from tourist traps around the habour. Local cafes/bars nearby were great. We only used roof terrace once as it was so hot. We used their hire bikes for a day which was convenient.... More 

Was this review helpful? Yes
Germany
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very elegant simple boutique hotel in middle of Palma historic area. Rooms are very big and modern. Great bathroom although shower gets all over the floor . Cute lobby and wonderful rooftop garden . Great eats nearby. Beds a little hard but big . The front desk didn't speak English too well and wasn't that helpful in making suggestions yo... More 

Was this review helpful? Yes
Scampton, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for two nights at this hotel and only regret we couldn't stay longer. The hotel is obviously an old building but all the decor is modern and contemporary, very tasteful. Our room was spacious and nice and cool with the air conditioning on. All fixtures and fittings looked new and hardly used. We didn't visit the restaurant so... More 

Was this review helpful? Yes
Bath
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited the Santa Clara for 2 nights and didn't want to leave. The location is perfect, the staff were outstanding and the room we had was just so comfortable and relaxing. If you have a car, parking can be a problem but the staff showed us where we could park close by. I would strongly recommend a stay at... More 

Was this review helpful? Yes
Poulton Le Fylde, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

We visited Santa Clara for 4 nights in July and thoroughly enjoyed our stay at this old town boutique hotel. The welcome from Lisa on reception was very friendly and professional and the staff were all very attentive. We stayed in a Junior Suite which was spacious and cool and the bed was extremely comfy. We used the rooftop terrace... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 13, 2015

This is a great boutique hotel with really friendly and helpful staff. A great base to explore Palma old town. It's not in the middle of things, but just a short stroll you will find sights, restaurants and bars. Clean, spacious rooms. Excellent breakfast. No bar or restaurant as such, but so many other local choices it's not an issue.... More 

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 6, 2015

This hotel was great. It was on a quiet street and had a very modern interior. My friends and I booked standard sized rooms (6 of us total - 3 couples) but we were all upgraded to suites. The rooms were spacious, beds fairly comfortable, and the bathrooms (including the showers) were a great size. My only issue was that... More 

Was this review helpful? Yes
London
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 5, 2015 via mobile

The Santa Clara is a reasonable hotel - good location, decent sized rooms and free WiFi that worked throughout the premises. There is also a nice roof terrace. However I'd struggle to give it 4 stars. The rooms, while modern, certainly don't have the luxurious touches you would expect from a truly boutique hotel. Like another poster, we had ants... More 

Was this review helpful? Yes 1
Tomeuescalas, General Manager at Santa Clara Urban Hotel & Spa, responded to this review

First of all I would like to thank you for your response, that will help us to improve the overall performance of the Santa Clara Urban Hotel & Spa. I had a meeting with all my staff regarding your comments. I would like to opoligise regarding the blackout curtains that were removed and not replaced. It was our fault. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

416 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Hotel & grounds (26)
Viewed
Dining (8)
Viewed
Room/suite (29)
Viewed
Pool/beach area (1)
Viewed
View from room (9)
Viewed
Bathroom (4)
Viewed
Other (25)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (185)
Viewed
Amenities (23)
Viewed
Beach (10)
Viewed
Double Superior Room (24)
Viewed
Junior Suite (23)
Viewed
Restaurants and Bars (14)
Viewed
Suite (40)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (129)
Viewed
Room/suite (53)
Viewed
Hotel & grounds (39)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Other (33)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Palma de Mallorca hotels
0.2 mi away
Posada Terra Santa
Posada Terra Santa
#1 of 69 in Palma de Mallorca
5.0 of 5 stars 338 reviews
3.5 mi away
Castillo Hotel Son Vida, a Luxury Collection Hotel
Castillo Hotel Son Vida, a Luxur...
#4 of 69 in Palma de Mallorca
4.5 of 5 stars 576 reviews
1.4 mi away
Gran Melia Victoria
Gran Melia Victoria
#16 of 69 in Palma de Mallorca
4.5 of 5 stars 943 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Hotel Isla Mallorca & Spa
Hotel Isla Mallorca & Spa
#23 of 69 in Palma de Mallorca
4.0 of 5 stars 1,025 reviews
0.1 mi away
Can Cera Hotel
Can Cera Hotel
#2 of 69 in Palma de Mallorca
5.0 of 5 stars 355 reviews
0.7 mi away
HM Jaime III
HM Jaime III
#12 of 69 in Palma de Mallorca
4.5 of 5 stars 1,120 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay