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Santa Clara Urban Hotel & Spa

Certificate of Excellence
4.0 of 5
Hotel website
Sant Alonso 16, 07001 Palma de Mallorca, Majorca, Spain
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Santa Clara Urban Hotel & Spa
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Ranked #6 of 68 Hotels in Palma de Mallorca
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
mheley9 Bath
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309 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bath
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited the Santa Clara for 2 nights and didn't want to leave. The location is perfect, the staff were outstanding and the room we had was just so comfortable and relaxing. If you have a car, parking can be a problem but the staff showed us where we could park close by. I would strongly recommend a stay at... More 

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Poulton Le Fylde, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We visited Santa Clara for 4 nights in July and thoroughly enjoyed our stay at this old town boutique hotel. The welcome from Lisa on reception was very friendly and professional and the staff were all very attentive. We stayed in a Junior Suite which was spacious and cool and the bed was extremely comfy. We used the rooftop terrace... More 

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Dubai, United Arab Emirates
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great boutique hotel with really friendly and helpful staff. A great base to explore Palma old town. It's not in the middle of things, but just a short stroll you will find sights, restaurants and bars. Clean, spacious rooms. Excellent breakfast. No bar or restaurant as such, but so many other local choices it's not an issue.... More 

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Chicago, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was great. It was on a quiet street and had a very modern interior. My friends and I booked standard sized rooms (6 of us total - 3 couples) but we were all upgraded to suites. The rooms were spacious, beds fairly comfortable, and the bathrooms (including the showers) were a great size. My only issue was that... More 

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London
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The Santa Clara is a reasonable hotel - good location, decent sized rooms and free WiFi that worked throughout the premises. There is also a nice roof terrace. However I'd struggle to give it 4 stars. The rooms, while modern, certainly don't have the luxurious touches you would expect from a truly boutique hotel. Like another poster, we had ants... More 

Was this review helpful? Yes 1
Tomeuescalas, General Manager at Santa Clara Urban Hotel & Spa, responded to this review

First of all I would like to thank you for your response, that will help us to improve the overall performance of the Santa Clara Urban Hotel & Spa. I had a meeting with all my staff regarding your comments. I would like to opoligise regarding the blackout curtains that were removed and not replaced. It was our fault. We... More 

Helsinki, Finland
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Service is friendly, our junior suite was large and clean, location is great, even the internet works well! Only two small suggestions for improvement: - No international TV channels available; - Breakfast offering was a bit narrow.

Was this review helpful? Yes 1
Harrogate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very pleasant hotel in great location for all attractions.Roof top terrace giving fantastic views of the city but no way to cool off. Stayed in room 104 overlooking Santa Clara convent so very quiet. Tip -Towels only changed if you leave them on the floor. Hired bikes from the hotel and used the traffic free 14km cycle way to Palma... More 

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Blanchland, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 20, 2015

Santa Clara is a lovely small boutique hotel perfectly placed in the quiet old town of Palma. The double room we booked was very spacious, clean and comfortable. We were on the ground floor and because of the old walls of this beautiful building you do get some sound bleed from the bar but nothing that was disturbing. The staff... More 

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1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 5, 2015 via mobile

Me and my wife was treated to a nights stay at this hotel as a wedding present from my mother in law We was really looking forward to it. We arrived and the hotel looked nice and friendly staff to start. We checked in and went to the room to get ready to go for a walk, but then my... More 

Was this review helpful? Yes 7
Tomeuescalas, Director General at Santa Clara Urban Hotel & Spa, responded to this review

Dear Guest, I would like to thank you for your comments and feel dissapointed that you did not have a good experience with us due to the ants problem. This has already being sorted, and I had personally a meeting with the Reception Staff to put across your comments that will help us improve our service, but at any moment... More 

Mumbai (Bombay), India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 18, 2015

We visited palma majorca in may and i have to say that our stay at santa clara was beyond amazing. the rooms are really big and tastefully done with all the luxurious amenities present. I have to mention that the staff is excellent. they are so helpful even in the middle of the night and they did everything to make... More 

Was this review helpful? Yes 2
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