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All 65 Palma de Mallorca hotels

Santa Clara Urban Hotel & Spa

4.0 of 5 Hotel   |   Sant Alonso 16, 07001 Palma de Mallorca, Majorca, Spain
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87%
Ranked #9 of 65 hotels in Palma de Mallorca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Hood40 Morpeth, United Kingdom
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226 people have reviewed this hotel

Traveler rating
    142
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28
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Morpeth, United Kingdom
Top Contributor
64 reviews 64 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I have stayed at a number of the upmarket hotels in Palma, but none come close to Santa Clara Urban Hotel & Spa! Location is perfect, rooms really comfortable and well-appointed, and the staff extremely helpful, professional and friendly (particularly Lisa, Trixi and Paco). We'll definitely be back soon!

Was this review helpful? Yes 1
Antibes, France
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I booked last minute accommodation after a long trip where we just needed a good nights sleep. Santa Clara delivered. The room was beautiful, large, open and very well styled. It was so clean it almost looked like it had only just recently been built. The receptionist was helpful and welcoming and went above and beyond to... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014 via mobile

I really enjoyed our stay at this hotel. The location was perfect for exploring the city, being just a couple of minutes walk from the cathedral. We loved the minamilist décor of the hotel. We stayed in a superior double room and found it very spacious and well equipped. The roof terrace had fantastic views of the city and cathedral.... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed here for 4 nights and it was ok; Large room, situated at the back of the hotel, with a view over the Santa Clara convent & garden. I liked the sleek, minimalist style in our room. The room was very clean. It is true the hotel is located in a quiet part of town, however we hardly slept... More

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Tomeuescalas, General Manager at Santa Clara Urban Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your experience in our hotel and writing your opinion, we really appreciate your comments; they encourage us to keep improving our services and correct our mistakes. We strongly believe it is our duty to meet our customer’s expectations and it’s clear that however you liket it, due to the lack of sleep, we have... More

Kilmacolm, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed July 19, 2014

I am a little mystified by the fabulous reviews received by this hotel. Normally trip advisor is bang on but I am afraid that this review does not have a happy ending. We have visited Palma before and now know the city pretty well so the location attracted us and indeed it was very near the Cathedral and within an... More

Was this review helpful? Yes 1
Tomeuescalas, Manager at Santa Clara Urban Hotel & Spa, responded to this review

Dear Joanna Thank you for sharing your experience in our hotel and writing your mail directly to us which I have already answered. We really appreciate your comments; they encourage us to keep improving our services and correct our mistakes. We strongly believe it is our duty to meet our customer’s expectations and it’s obvious we have not succeeded this... More

Val-d'Isère, Rhone-Alpes, France
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 16, 2014

I booked this beautiful hotel as a surprise for my partner for a last minute weekend getaway. I booked the hotel room (superior double) on a Thursday evening to be staying the next day for 3 nights. Whilst booking the room I requested a plate of meats and champagne to be in the room upon arrival. I received a reply... More

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Newcastle upon Tyne
Contributor
16 reviews 16 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 15, 2014

I have just returned from a 4 night break with my daughter to this lovely hotel and it was a perfect treat. So easy to get to from the airport, we took the number 1 bus and 4 stops later and a 10 minute walk we were there. The hotel is modern, contemporary and spotlessly clean mixing stone and white... More

Was this review helpful? Yes 2
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 4, 2014

I spent 3 nights here and stayed in a Junior Suite. The room was big with a big bed, big lounge area and bathroom. The view was not great - it was towards the backyard with another building in front of you. The view from the terrace was amazing and nice for a drink. The hotel is ideally located if... More

Was this review helpful? Yes 1
San Antonio, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 1, 2014

We came here after reading all the great reviews but the hotel didn't deliver. Our room had a wall as the view and the staff were very cold and not welcoming. The size of the room was good but the bathroom was way too small and the shower pressure was poor. The location is not great because you have to... More

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2014

This was a surprise trip for me, we got a taxi from the airport, only 20euros.Santa Clara is a great central location. As we walked into reception we were greeted by a very helpful receptionist, the hotel is absolutely gorgeous. With a lot of the old stone walls being exposed, a wooden beamed roof and a skylight, the bed is... More

Was this review helpful? Yes 4
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Additional Information about Santa Clara Urban Hotel & Spa

Address: Sant Alonso 16, 07001 Palma de Mallorca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Santa Clara Urban Hotel & Spa 4*
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Also Known As:
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Family Hotel in Palma de Mallorca #8 Luxury Hotel in Palma de Mallorca #9 Romantic Hotel in Palma de Mallorca #13 Business Hotel in Palma de Mallorca
Hotel Class
Official Description (provided by the hotel)
Guests fall in love with Palma, with our hotel, the charm of the old town and the beautiful views from our upper terrace. Come stay at Santa Clara Hotel to enjoy the proximity of the 10th century Arab baths, the Gothic Cathedral and the other host of attraction around the old town. Our hotel offers 4 star luxury rooms and suites with high ceilings, rustic stone walls and views to the surrounding sights of the old town. Relax in our urban spa featuring a Jacuzzi, sauna and steam bath or try one of the massage and beauty treatments. We also provide a conference room equipped with audio-visual equipment. ... more   less 
Number of rooms
20

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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