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Santa Clara Urban Hotel & Spa

Certificate of Excellence
Hotel website
Sant Alonso 16, 07001 Palma de Mallorca, Majorca, Spain
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10% off room rate
Santa Clara Urban Hotel & Spa
Best prices for: 1 room 1 guest
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Ranked #5 of 66 Hotels in Palma de Mallorca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
DJHMoulsoe Moulsoe, United Kingdom
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277 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moulsoe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was a delightful discovery; a perfect location for a stay in Palma. Although I have been visiting Majorca for 40 years I had never explored this quarter of Palma , close to the Cathedral, shops and La Lonja with its excellent dining opportunities. It is wonderful; narrow cobbled streets , historic houses with elegant balconies and picturesque courtyards, multiple... More 

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Bergen, Norway
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were 2 couples staying here for 1 week. The rooms were spacious, clean and had modern interior. The staff was very friendly and serviceminded. We had a fantastic nice and quiet view towards the green backyard, Santa Clara tower and the Cathedral. You cannot hear any noise even if The windows were open during night. We were bicycling all... More 

Was this review helpful? Yes 1
Unye, Turkey
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Santa Clara Urban Hotel is in the old part of Palma. A great place to stay with very warm and friendly staff that are always willing to help. We were here for the 261 women's marathon and stayed for 3 nights in this lovely part of the city. The Cathedral is about a 5 minute walk from the hotel... More 

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Wolverhampton
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely staff. Enjoyed the great views from the small roof top terrace - good in winter. Easy reach of the Cathedral. Great wine bar just down the road! Quiet but it's winter time! Would be more than happy to return. No iPod dock but i'm sure they would have brought one if we had asked. We didn't eat in -... More 

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antibes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 6, 2015

I stayed here for work and really enjoyed my stay. The location was great, the breakfast good and the staff were very friendly and helpful - nothing too much trouble. The only slight downside was I couldn't find any English channels to watch - not even the news. The tv was difficult to navigate with no instructions, but it didn't... More 

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Germany
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

The hotel is situated in a historic building, and has been exquisitely refurbished. We loved the raw interior stone walls, and the view from the rooms at the back over the garden of Santa Clara monastery. Very central, yet quiet. The spa area is small; it's essentially a small sauna, small steam bath, a partly functional whirlpool, and two heated... More 

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Munich, Germany
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 6, 2015

Nice little hotel in the old city but in a quiet area. We were there for 5 days between Xmas and New Year, and had booked a junior suite. Before we arrived we called the hotel to ask for a room with a garden view. We didn't get one for the first day but we could change room after one... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 4, 2015

Enjoyed 10 nights in Mallorca but only 3 here. That was probably long enough in all honesty as the hotel was small and didn't have much going on. The room was very clean and bed linen and towels nice and new. The room was specious but there was a big problem with the noise. We could hear every footstep from... More 

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Tomeuescalas, General Manager at Santa Clara Urban Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for your opinion as it will help us improve our service and overall performance. We are glad that you enjoyed the Junior Suite at the Santa Clara Urban Hotel & Spa and the service of our staff. Regarding your comment about the food, I will look personally into our menu, specially what... More 

Valenciano
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 14, 2014

I stayed here for 2 nights and found the hotel just right. Junior suite was large enough and bed was too. I liked the stone walls and beamed ceiling. I have yet to find hotel slippers that fit my size 48 feet, but this is not a problem. The roof terrace good for a nice "get to know you" drink.... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 21, 2014

Excellent staff as everyone says here and location is very good but very stressful if you have rented your car especially if you come back from your day trip after 6pm. Breakfast was good but tea not great. Just Ok for a couple of days but not longer.

Was this review helpful? Yes 2
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