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All 26 Vitoria-Gasteiz hotels

NH Canciller Ayala

4.0 of 5 Hotel   |   Ramon y Cajal, 5, 01007 Vitoria-Gasteiz, Spain
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75%
Ranked #3 of 26 hotels in Vitoria-Gasteiz
A recent review
4 of 5 stars reviewed 3 weeks ago
Aurelio M
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374 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent 2 nights in this hotel. NH Hotels standard, you know what you get. Clean, quiet, functional rooms, good breakfast (I like the fruit offer, very good choice). Service has been friendly and helpfull, specifically to find a bar where I could follow a football match (it was on a pay TV channel, so quite challanging...). Very nice and... More

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Gema G, Director General at NH Canciller Ayala, responded to this review
Google Translation

Estimado Aurelio: Muchas gracias por confiar en NH Canciller Ayala Vitoria e igualmente cliente NH también en otras ciudades. Como... More

Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on motorbike touring trip through Spain. Before arriving hotel was struck with grandness and space I had read of Vitoria's wide open avenues and green space. Hotel was easy to find. receptionist very helpful. Those motorcyclists using secure garage it is about half advertised price for cars €8 and provides peace of mind. Bedroom was clean tidy albeit... More

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Gema G, Director General at NH Canciller Ayala, responded to this review

Dear customer: First, let me show you my sincere gratitude for taking the time in sending us your review, and for the trust you have placed in our hotel by choosing it for your stay at NH Canciller Ayala Vitoria. I really appreciate the excellent comments above all the staff comments. Thank you very much, Hoping to welcome you for... More

Newcastle, Australia
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 13, 2014

No frills, just a nice room in a good location opposite the park. The room had recently been renovated and was nice and clean with the usual appointments, though a little on the small side, especially the bathroom. The staff at the main desk were extremely delightful, were very obliging and patient with my lack of Spanish and the restaurant... More

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Gema G, Director General at NH Canciller Ayala, responded to this review

Thanks for giving us your opinion, thanks for your feedback, hope you soon with us again, Yours faithfully Gema Guillerna General Manager More

South Lanarkshire, United Kingdom
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 3, 2014 via mobile

As usual with most NH hotels this was very clean with a good standard of room and comfortable facilities with two exceptions. The wifi in most nh hotels is not good and this was no exception and there was no milk in the room for the coffee which I was told was not supplied. We ate in the cafeteria where... More

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Gema G, Director General at NH Canciller Ayala, responded to this review

Thank yoy for your time. We will try to improve with your comments, thank you for your recommend our hotel to other travelers Trip Advisor. Thanks so much More

Schindellegi, Switzerland
Top Contributor
511 reviews 511 reviews
140 hotel reviews
244 helpful votes 244 helpful votes
4 of 5 stars Reviewed June 3, 2014

this is the typical 4 stars hotel built in the late 60's / early 70's in a not so big spanish provincial capital that has been renewed in a very good way, becoming a comfortable hotel for nowadays, reaching the nh 4 stars standards. the location is good, in a quiet street facing a park, but 5 minutes walking from... More

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Gema G, Director General at NH Canciller Ayala, responded to this review

Thank you very much for your time, thanks for your views, your comments help us to improve, Thanks More

Franklin, Tn.
Top Contributor
94 reviews 94 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 30, 2014

within walking distance to plaza, good breakfast and dinner, big towels, plenty hot water, part across the street, very good staff. free Wi-Fi, big dining room for breakfast and dinner, good elevators, nice beds

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Gema G, Director General at NH Canciller Ayala, responded to this review

Thank you for your opinion, I am so glad you had enjoy your experience with us. Thanks a lot. More

Portland, Oregon
Top Contributor
83 reviews 83 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 30, 2014

Modern, nine story hotel, near the new cathedral and opposite a big park. NH hotels are always clean and bright, with firstrate staff; nice but typical breakfast buffet with very good, rapid service. Staff very helpful, even though no-one on duty spoke English ( we got along fine in French!). Parking under building. Room and bath were unusually clean. Recommended!

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Gema G, Director General at NH Canciller Ayala, responded to this review

Thanks, for your recommendation and opinion. Certainly NH Canciller Ayala is located in the heart of the city and offers the best views of downtown Vitoria, our customers enjoy a lot with the location of the hotel.Thank you very much, We hope you as soon as possible. Thanks again. More

Vellinge, Sweden
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

This is nicely located hotel which gives very good value for money. The rooms are fine and kept clean and modern. Breakfast was very good with a good selection of items to eat and with a Spanish touch which I appreciate a lot. Staff is very helpful and friendl so this is a hotel I can recommend!

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Gema G, Director General at NH Canciller Ayala, responded to this review

Thank you very much for your opinion and for your recomendation. Thank you for your words about our breakfast. We hope you visit soon. More

Labatut, France
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 15, 2014

We booked this hotel following our excellent experience with a NH hotel in Barcelona. This was nothing like the same standard, which having read the reviews I wasn't expecting. However, overall I was very pleasantly suprised. The public areas are looking a little old, but the room was excellent - clean, spacious and comfortable. despite being on the main road... More

Review collected in partnership with NH Hotels

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Gema G, Director General at NH Canciller Ayala, responded to this review

Thank you so much for letting us your opinion. We are delighted that you have felt comfortable. The lifts are old and slow but if all goes well this year we proceed to its renewal. Your opinions help us improve, Yours faithfully More

Avila, Spain
1 review
4 of 5 stars Reviewed January 2, 2014

This hotel is good. Has a nice service, and it is the best room i have ever booked.... The breakfast not that good, we would like all kinds of foods in breakfast, not just EU foods, But that is good at all. :)

Review collected in partnership with NH Hotels

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Additional Information about NH Canciller Ayala

Address: Ramon y Cajal, 5, 01007 Vitoria-Gasteiz, Spain
Phone Number:
Location: Spain > Basque Country > Alava Province > Vitoria-Gasteiz
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Canciller Ayala 4*
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Also Known As:
Nh Hotels Vitoria Gasteiz

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#2 Luxury Hotel in Vitoria-Gasteiz #4 Romantic Hotel in Vitoria-Gasteiz
Hotel Class
Number of rooms
184

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