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NH Canciller Ayala

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Ramon y Cajal, 5 | City Center, 01007 Vitoria-Gasteiz, Spain
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NH Canciller Ayala
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NH Canciller Ayala
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579 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Genk, Belgium
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

we slept very well. The beds are excellent and it was very quiet .The old city center is at walking distance. (5 min.) the city is very alive , lots of beautiful shops. in the old center are very nice restaurants.

Review collected in partnership with NH Hotels

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St. Helier, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a standard 4-star hotel. It is clean, very nicely decorated, and the service was good. The location of the hotel is it's best feature though, basically in the city centre and a very short walk from most of the major points of interest in Vitoria. We stayed for three nights, and we were very comfortable. The receptionists speak... More 

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Gema G, Gerente at NH Canciller Ayala, responded to this review

Mr. Harry: Thank you for choose NH Canciller Ayala in your visit to Vitoria. Thank you very much for your opinnion, really Vitoria is a fantastic city and our hotel is a very good proporsal to visit it. We hope you soon again in our hotel, Best regards, Gema Guillerna Monasterio Directora.- NH Canciller Ayala More 

Bergerac
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

Spent the night in this hotel. Rooms modern and spacious. The staff are extremely helpful. We ate our dinner in the hotel and it was really delicious. We were surprised how little the menu cost which included a bottle of wine, water and coffee. The restaurant staff were very agreeable. Would really recommend this hotel.

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Gema G, Gerente at NH Canciller Ayala, responded to this review

Dear Sir: Thank you very much for your opinion, Thank you for recommending our hotel to trip advisor customers. The team NH Canciller Ayala celebrate your comments, Thank you very much, we hope seeing you soon, Gema Guillerna Monasterio Directora NH Canciller Ayala Vitoria More 

Milwaukee, Wisconsin
Contributor
19 reviews 19 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 10, 2014

Excellent hotel for walking around the city. Hotel is directly across from a wonderful park. Room was Clean and Comfortable. One note - With the wooden floors you could hear guests above moving the chairs, etc. – not very sound proof. Nice bathroom products – loved the turquoise glass sink design. Air conditioning worked wonderfully. Very good breakfast with a... More 

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London
Top Contributor
69 reviews 69 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed September 4, 2014

Fantastic location just on the edge of the old town, so we could park in the underground car park. Easy City to walk around. Lots of restaurants were closed on Monday so try to reserve one in advance to avoid traipsing around. The afternoon like much of Spain is a bit boring in the towns when everyone is having their... More 

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Millport, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2014 via mobile

Stayed in this hotel 25th August for one night. Friendly helpful reception staff. Close to city centre (a short 5 minute stroll) and variety of cafe bars. Room very comfortable, free wifi. Car parking extra 17 Euros.

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Edinburgh, United Kingdom
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 29, 2014

We stayed for 3 days for a visit to the Basque region. The original plan had been to stay in San Sebastian but that was too expensive, especially with a car. Staying in Vitoria for 3 days with a daytrip to San Sebastian proved a much better option. This hotel is in a great location; walking distance to the lovely... More 

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Clermont-Ferrand, France
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 27, 2014

Great location, just a few minutes walk from the centre of Vitoria. Rooms small but comfortable, with modern and very well equipped bathroom. We got a B&B rate of €72/night, and the breakfast buffet (with freshly prepared hot options available) is of really good quality. We were very happy with this. Fast and free WiFi in rooms. Excellent choice for... More 

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London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 8, 2014 via mobile

We are currently staying in this hotel and the only reason we haven't checked out is that it's the middle of the night. Our room on the ninth floor is a furnace because yep... Heat rises. The air conditioning and heat for the whole building are apparently on the same system said the "handyman" who couldn't fix it for us.... More 

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Gema G, Gerente at NH Canciller Ayala, responded to this review

Dear customer: I would like to personally thank you, for the trust gibven to our hotel NH Canciller Ayala Vitoria, by choosing us for your stay in Vitoria. I am very sorry about the excessive heat the night from Saturday until Sunday. We had a problem with the thermostat of the temperature and could not detect that the water had... More 

Stockholm, Sweden
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 3, 2014

Stayed at the hotel with my girlfriend for one night in July 2014. Just judging by the hotel standard, the hotel is rather a 2 star hotel then a 4 star. The staff wasn't unfriendly but was unstructured and seemed bored with there jobs. The rooms was okay, nothing more. Breakfast was good though.. When we arrived at 4 PM... More 

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Gema G, Gerente at NH Canciller Ayala, responded to this review

Dear Mr.Kimfrodin, First and foremost, we would like to take this opportunity to thank you for choosing us for your stay at NH Canciller Ayala Vitoria as well as for taking time to send us your comments through Tripadvisor. On behalf of Hotel NH Canciller Ayala please accept my apology for your umpleasant stay at our hotel. We strive to... More 

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