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NH Canciller Ayala

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Ramon y Cajal, 5 | City Center, 01007 Vitoria-Gasteiz, Spain
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625 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 1 night as part of a tour group hence it wasn’t booked by myself. It is a nice, clean 4 star standard hotel, located opposite a beautiful park and within walking distance to a number of restaurants. If I were to return to Vitoria I would book this hotel myself.

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Gema G, Gerente at NH Canciller Ayala, responded to this review

Dear Winelover: It is a pleasure to read your comment! I am happy that you enjoyed your stay in our hotel. I hope we may welcome you back again in the future. Kind regards, Gema Guillerna Monasterio Manager NH Canciller Ayala Vitoria More 

Parksville, Canada
Top Contributor
153 reviews 153 reviews
29 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed May 22, 2015

This is a wonderful hotel very close to the city centre which has allot to offer for tourists. A short walk to the centre brings you to a wonderful cathedral that is not to be missed. The rooms are a bit larger than what you usually get in European hotels, with very comfortable beds, very nicely decorated, CLEAN, and with... More 

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Gema G, Gerente at NH Canciller Ayala, responded to this review

Dear Thomas: First of all I would like to thank you for your very nice comment about the NH Canciller Ayala hotel! It is a pleasure to read that you enjoyed your stay so much, especially the location. I hope we may welcome you back again in the future. Kind regards, Gema Guillerna Monasterio Directora NH Canciller Ayala Vitoria More 

London
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 13, 2015

After a long day's drive this hotel offered all we'd been hoping for and more. A lovely comfortable bed, immaculate well-supplied bathroom, robes, slippers, bottles of water, and a Nespresso machine. The view was wonderful, especially from the top floors. The hotel is centrally located but the room was very quiet. We felt well-looked after and congratulate the management for... More 

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Gema G, Gerente at NH Canciller Ayala, responded to this review

Dear Carol: Thank you very much for your opinion, We hope to see you soon in Vitoria, Nice regards, Gema Guillerna Monasterio Manager NH Canciller Ayala Vitoria, More 

Genk, Belgium
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015

we slept very well. The beds are excellent and it was very quiet .The old city center is at walking distance. (5 min.) the city is very alive , lots of beautiful shops. in the old center are very nice restaurants.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Gema G, Gerente at NH Canciller Ayala, responded to this review

Dear John: Thank you very much for your opinnion. We have just changed our beds and matress in January, Thanks for your value. We hope you come back as soon as possible, thanks very much, Gema Guillerna Monasterio Directora.- NH Canciller Ayala Vitoria More 

St. Helier, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 7, 2015

This is a standard 4-star hotel. It is clean, very nicely decorated, and the service was good. The location of the hotel is it's best feature though, basically in the city centre and a very short walk from most of the major points of interest in Vitoria. We stayed for three nights, and we were very comfortable. The receptionists speak... More 

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Gema G, Gerente at NH Canciller Ayala, responded to this review

Mr. Harry: Thank you for choose NH Canciller Ayala in your visit to Vitoria. Thank you very much for your opinnion, really Vitoria is a fantastic city and our hotel is a very good proporsal to visit it. We hope you soon again in our hotel, Best regards, Gema Guillerna Monasterio Directora.- NH Canciller Ayala More 

Bergerac
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

Spent the night in this hotel. Rooms modern and spacious. The staff are extremely helpful. We ate our dinner in the hotel and it was really delicious. We were surprised how little the menu cost which included a bottle of wine, water and coffee. The restaurant staff were very agreeable. Would really recommend this hotel.

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Gema G, Gerente at NH Canciller Ayala, responded to this review

Dear Sir: Thank you very much for your opinion, Thank you for recommending our hotel to trip advisor customers. The team NH Canciller Ayala celebrate your comments, Thank you very much, we hope seeing you soon, Gema Guillerna Monasterio Directora NH Canciller Ayala Vitoria More 

Milwaukee, Wisconsin
Contributor
19 reviews 19 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 10, 2014

Excellent hotel for walking around the city. Hotel is directly across from a wonderful park. Room was Clean and Comfortable. One note - With the wooden floors you could hear guests above moving the chairs, etc. – not very sound proof. Nice bathroom products – loved the turquoise glass sink design. Air conditioning worked wonderfully. Very good breakfast with a... More 

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London
Top Contributor
69 reviews 69 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 4, 2014

Fantastic location just on the edge of the old town, so we could park in the underground car park. Easy City to walk around. Lots of restaurants were closed on Monday so try to reserve one in advance to avoid traipsing around. The afternoon like much of Spain is a bit boring in the towns when everyone is having their... More 

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Millport, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2014 via mobile

Stayed in this hotel 25th August for one night. Friendly helpful reception staff. Close to city centre (a short 5 minute stroll) and variety of cafe bars. Room very comfortable, free wifi. Car parking extra 17 Euros.

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Edinburgh, United Kingdom
Top Contributor
50 reviews 50 reviews
25 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed August 29, 2014

We stayed for 3 days for a visit to the Basque region. The original plan had been to stay in San Sebastian but that was too expensive, especially with a car. Staying in Vitoria for 3 days with a daytrip to San Sebastian proved a much better option. This hotel is in a great location; walking distance to the lovely... More 

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