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4.0 of 5 Hotel   |   Avda de Ategorrieta 61, 20013 San Sebastian - Donostia, Spain
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89%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
dguycar Netherlands
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320 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Netherlands
Top Contributor
105 reviews 105 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

We had 3 rooms but I only stayed one night for a visit to a top Donostia restaurant so we didn't even take breakfast in the hotel. That said, my wife did get coffee and a small birthday cheesecake as a late breakfast and that reflects the subtle attention to detail we received. I arranged the arrival of friends as... More

Was this review helpful? Yes 1
Ander E, Director Comercial at Villa Soro, responded to this review

Dear Guest, We always strive to exceed our guests expectations and a review such as yours is a true reward and means that the Team efforts are noticed by our guests. Thank you for sharing and recommending us! Despite having stayed just one night, we appreciate your comments about ‘the subtle attention to detail’ you received. Villa Soro is the... More

Isle of Man, United Kingdom
Top Contributor
114 reviews 114 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is one of the nicest most consistent hotels in Spain. We have been able to stay here four times this year, and each time it has been fabulous, from the staff being so helpful, enabling my husband to watch the World Cup, on a large screen, to cooking one of the nicest breakfasts in Spain. Despite the weather we... More

Was this review helpful? Yes 2
Ander E, Director Comercial at Villa Soro, responded to this review

Dear Rachel, How fantastic to see your recent posting on Villa Soro, thank you for this great five-star review! We appreciate your comments about our breakfast and have passed on those compliments to the 'helpful” staff. Our aim is to make feel our guests as they are at home so it was more than a pleasure to set up our... More

London
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for along weekend and it was fantastic. The staff are friendly and extremely helpful, the room was large with a fabulous bed. It was an easy walk to Zurriola beach or the old town. We could also have walked to Arzak but my companions footwear choice meant that we took a cab. I will definitely be back

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ander E, Director General at Villa Soro, responded to this review

Dear Mr. Wilkins, We appreciate the excellent feedback, thank you for taking the time to share it with us. I am glad that you enjoyed the room and our convenient location (within an easy walk to Zurriola Beach and Arzak Restaurant). We look forward to your next visit. Yours sincerely, Ander Elortegi Manager More

Huahine, French Polynesia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This boutique hotel deserves it's place among the small lux hotels of the world. Great staff wonderful breakfast...And a close location to town on foot or even better on bikes.. The old town is a great place for dinner very charming....

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Ander E, Director General at Villa Soro, responded to this review

Dear guest, Thank you very much, your praising words mean a lot for all the dedicated Villa Soro Hotel Team members. The convenient location is a perfect starting point for city exploration either on foot or by bicycle (taking advantage of the bicycles available free of charge to our guests). We hope to welcome you again soon! Best regards, Ander... More

california
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I normally stay in 5-Star hotels and I have to say I was so pleased with our stay at Villa Soro. The service was excellent and the staff was helpful and friendly. I just wish they had a restaurant on the premises. While there is a walk into town (15-20 minutes), it was pleasant and an easy walk. This hotel... More

Was this review helpful? Yes 1
Ander E, Director General at Villa Soro, responded to this review

Dear guest, … and so is your feedback – 5 stars!! We are so pleased you enjoyed your time with us and that you appreciated the convenient location, the cleanliness and the “helpful and friendly” service provided by our staff. Entire Villa Soro Hotel Team very much hopes to see you back again very soon. Warm regards, Ander Elortegi Manager More

Weston, Florida
Top Contributor
274 reviews 274 reviews
38 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This looks more like a magnificent residence than a hotel and that starts the charm and comfort of our stay. The location is an easy 10-15 minute walk to the center of San Sebastian which makes it quite convenient-it is also about the same distant to the world famous Arzak Restaurant (3 Star Michelin) although we took a taxi. So... More

Was this review helpful? Yes 2
Ander E, Director General at Villa Soro, responded to this review

Dear Guest, That is fabulous, no words could describe how thankful we are for these fantastic words of yours! The adjectives that I can see at a glance are extraordinary: Magnificent, charm, excellent, beautiful, opulent, modern, friendly, well fitted and heavenly. With pleasure I will share your opinion with our Team, they will surely take a lot of pleasure reading... More

San Diego, California
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 17, 2014

With its delicious breakfasts and pleasant staff, Villa Soro is a charming spot from which to explore Donostia/San Sebastian (15 minute walk to beach, 20 minutes to the Old town & 15 minute walk to Arzak) and twenty minutes by taxi (38 euros + tip) from San Sebastian Airport. Rooms are small and not terribly well soundproofed. We moved from... More

Was this review helpful? Yes 1
Ander E, Director General at Villa Soro, responded to this review

Dear guest, We appreciate the excellent feedback and your recommendation, thank you for taking time to share it with us. We appreciate your comments about our breakfast and have passed on those compliments to the ‘helpful” staff. We look forward to your next visit. Yours faithfully, Ander Elortegi Manager More

Ho Chi Minh City
Top Contributor
65 reviews 65 reviews
47 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 17, 2014

First you pass by this place. It looks too much of a private property, and absolutely not a hotel. Staff are very friendly. Bell boys, efficient. We had the rooms in the backyard. Spaceous, large beds, seamless internet and a complete minibar. The hotelbar is also very cosy. Unfortunately we had no time for breakfast the next morning. But this... More

Was this review helpful? Yes
Ander E, Director General at Villa Soro, responded to this review

Dear Paul, It is always very gratifying to receive such praise from a TripAdvisor Top Contributor. It was a pleasure to note how much you enjoyed your stay with us and we would like to thank you for letting us know how you liked the service provided by our “friendly and efficient” staff. Thank you once again and we are... More

Katonah, New York
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 16, 2014

We booked this hotel because it was not in the center of town and we were planning to spend most our time making day trips in the area. In that regard is was just right. Our room as very comfortable with a king bed, well soundproofed, and well equipped. The staff was helpful and friendly, though not everyone spoke English.... More

Was this review helpful? Yes
Ander E, Director General at Villa Soro, responded to this review

Dear Guest, Thank you for sharing your review, we have noted the highs and lows of your stay. We appreciate that you liked the room, breakfast quality and our “helpful and friendly” staff. On the other hand I feel concerned reading that not all of your expectations were met during the stay particularly referring to the quality of food. It... More

Henley-on-Thames, United Kingdom
1 review
5 of 5 stars Reviewed July 14, 2014

Great small hotel, small number of rooms, quiet location about 20mins walk from the old town (with some nice stopping off bars on the way) Service excellent and very prompt. Breakfast very nice , bare in mind it has no evening restaurant but they do give great recommendations for dinner.

Review collected in partnership with this hotel

Was this review helpful? Yes
Ander E, Director General at Villa Soro, responded to this review

Dear Lee, This makes lovely reading and I very much hope that your next visit to San Sebastian and Villa Soro will be so successful and enjoyable! Best regards from San Sebastian, Ander Elortegi Manager More

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Additional Information about Villa Soro

Address: Avda de Ategorrieta 61, 20013 San Sebastian - Donostia, Spain
Phone Number:
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Soro 4*
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Also Known As:
Villa Soro Hotel San Sebastian - Donostia
Soro Hotel San Sebastián Donostia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in San Sebastian - Donostia #2 Luxury Hotel in San Sebastian - Donostia #3 Family Hotel in San Sebastian - Donostia
Hotel Class
Official Description (provided by the hotel)
Villa Soro ocupa 2 edificios de estilo clasico, uno de los cuales fue construido en 1898 y ha sido declarado Patrimonio Historico de San Sebastian. Se proporciona conexion Wi-Fi gratuita.Todas las habitaciones disponen de minibar con bebidas sin alcohol, reproductor de DVD y ducha y banera independientes. Presentan un diseno individual de lujo, y algunas estan decoradas con obras de arte de Jorge Oteiza. Se ofrece un servicio de habitaciones con platos locales.El Villa Soro tiene aparcamiento privado gratuito y esta rodeado de arboles y de casas senoriales.El hotel cuenta con gimnasio y ofrece bicicletas y toallas de playa gratuitas. Ademas, dispone de salones amplios y una chimenea.La playa de la Zurriola, el palacio de congresos y auditorio Kursaal y el casco antiguo se encuentran a pocos pasos ... more   less 
Number of rooms
25

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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