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Hotel Palacio de Aiete

Goiko Galtzara Berri 27, 20009 San Sebastian - Donostia, Spain
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302 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We had three single beds in our room, imitation wood flooring and no fridge so it did feel a bit like a hostel. We were also located near the central stairwell and on the first floor so the noise from the restaurant/function room and the bar carried a little too well. Even though it was on the hill above the... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Spent one night at the Palacio and really enjoyed our stay. We actually had made a small mistake when booking our reservation but management sorted it out in no time, a big plus on such a busy weekend. While not close to city center, taxi into town costed less than 8 euros.

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Aguilas, Spain
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 9, 2015

We stayed here for just one night en route to our home in southern Spain. The hotel is uber-clean and the room was perfect. We loved the piped music. The staff were really informative and helpful and gave us two 15% discount vouchers, one for dinner, the other for breakfast. Dinner was fine, but the breakfast buffet was not. The... More 

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london
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 8, 2015

The hotel is a little way out of town, but all of the information does tell you this. The bus service is very easy to use and only about 200m from the hotel (albeit up a steep hill) and we had no problem getting in and out of town. There is so much to see in San Sebastian we only... More 

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France
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 8, 2015

Stayed here for 3 nights 2,3,4 March for my birthday. Upgraded to better room with super view. Restaurant was great with a super 3 course meal with wine and coffee only 14 euro and we received 15% off with voucher. Staff all friendly and efficient. Room large and very comfortable and spotless. No complaints at all.

Review collected in partnership with Easytobook.com

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Adelaide, Australia
Top Contributor
99 reviews 99 reviews
28 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

All areas of the hotel worked well, check in, reception, the bar and restaurant. It was clean, good bathroom, comfortable beds and quiet spacious. Staff were efficient and helpful, we did not have a set breakfast but opted for just a coffee and sandwich for breakfast which was tasty and served with a smile. There was parking at the front... More 

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Julich, Germany
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

Location The hotel is located in the calm, but distant area quite far from the city center of beautiful San Sebastian. Reachable by car or by taxi. For extreme explorers, there are some buses, their stops are rather distant. Never tried bus from the hotel, it will almost inevitable lead to loss of 30 minutes of time for going to... More 

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Manchester
Top Contributor
461 reviews 461 reviews
85 hotel reviews
308 helpful votes 308 helpful votes
4 of 5 stars Reviewed October 7, 2014 via mobile

Our stay here got off to a bit of a sticky start as we’d requested a few times (and well in advance) a quiet room on a high floor with a balcony. As it was, we were allocated one on the first floor with no balcony and right above the (rather excellent) busy café. The hotel was full so we... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2014

Very bad experience! Mikel or Michael as he called himself was very inappropriate towards our daughter. Manageress seemed uninterested! Breakfast is terrible and left my wife feeling sick for the rest of the day. If you want a nice pleasant stay, don't come here!

Was this review helpful? Yes 1

Travelers are raving about these San Sebastian - Donostia hotels

Feltham, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 26, 2014 via mobile

Reception staff excellent as well as the staff on the bar also used for continental breakfast. Didn't use the restaurant but continental breakfast very good value. Room somewhat basic but very clean though a little spartan. Wall mounted tv's not a good idea ! - had to complain re tv noise from next door. Sorted but annoying and some sleep... More 

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