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Barcelo Costa Vasca

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15 Avenida Pio Baroja, 20008 San Sebastian - Donostia, Spain
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Barcelo Costa Vasca
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860 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Copenhagen, Denmark
1 review
2 of 5 stars Reviewed 2 days ago NEW

The booking had me pay for an additional bed that I did not need. The reception managed to tell me we couldn't stay at the hotel, because no rooms were free, before understanding that I had actually booked rooms. Additional charges for parking your car and for activities such as fussball in the bar. The pool is not open for... More 

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes 1
Bcostavasca, Gerente at Barcelo Costa Vasca, responded to this review

Dear Guest, Thank you for sharing your experience with the tripadvisor community. We are really sorry to read that in this occasion we didn’t meet your expectations. I would like to apologies to you for the problems described is this review and in our internal guest satisfaction survey. Has I already say to you in my previous private email, the... More 

Roswell, Georgia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice hotel rooms are a little small however very good location only a short walk to the beach. Staff was very friendly and helpful. Pool was okay kind of strange to have it in a grassy area! Overall a very good place to stay and I would definitely stay here again.

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Bobby, Thanks a lot for this great review and for saying that we are a “nice hotel in a good location”. Your good comment about the friendliness and helpfulness of our staff will be shared with our entire team. We will be delighted to see you gain in our hotel. Next time do not hesitate to ask for me... More 

Ajaccio, France
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were given room 105 when arriving. The price level should indicate that the view was better than looking into a steep and rocky hill a few meters from the window. In addition the room had a scent from tobacco smoking. When complaining we were given another room, however still om the back side, this to our dissatisfaction. Third attempt... More 

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Guest, Thank you very much for your review on tripadvisor, regarding your stay at Barceló Costa Vasca hotel. First of all I would like to thank you for your good description of our rooms with balcony, for your nice words about our reception staff and for saying that we are a “nice hotel in San Sebastian”. On the other... More 

Ennis, Ireland
Level Contributor
111 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent modern stylish hotel situated in a park not far from the promenade. Great facilities including outdoor pool with large garden area in which to relax. Rooms are spotless and comfortable and most have a balcony. Make sure you ask for one! The staff is courteous and very helpful, pointing out where to go and what to see. Excellent breakfast.

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Rory, Thank you so much for this wonderful review. We are flatted to read that you define us as an “Excellent, modern and stylish hotel”. Your beautiful words about our staff helpfulness and friendliness will be shared with our entire team. We will be very happy to have the opportunity to see you back in our hotel. Next time... More 

Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights with the family in 2 rooms. Good spacious accommodation with balcony. slept well in comfy bed. Rooms were clean and the bathroom had a fantastic shower. Nice pool area too, breakfast ok and snack bar served was too. Make sure you visit the old town.

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Dabren, Thank you very much for this good review and for describing us as a “good place to stay”. We are delighted to read that you enjoyed your stay with us. Thank you very much for your nice description of our rooms, bathrooms, pool and breakfast. We hope to have the opportunity to see you back in our hotel.... More 

Andover, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights with my daughter and we had a great time. Hotel is excellent and the staff were so very friendly. Let us check in way earlier than we should have at no extra cost. Also they stored our luggage when we checked out as we had a late flight. Pool was fantastic and the location is great,... More 

Was this review helpful? Yes 1
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Val, Thank you so much for this great review. We are flatted to read that you and your daughter had “a great time” in our hotel. Thank you as well for your nice comments about our staff friendliness, hotel service and pool. We hope to have the opportunity to see you again in our hotel. Next time do not... More 

Bow
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was a very comfortable, relaxing place to stay. The rooms were very well updated and reminded me of a classy Las Vegas hotel. The beds were very comfortable and the bathrooms were spacious with great fixtures. I loved having a pool at the hotel, although I thought it was odd to be charged for the use of towels.... More 

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Guest, Thank you very much for this great review. We are glad to read that you define us as “a relaxing and comfortable place to stay”. Thank you as well for your nice words about our rooms, pool, bar and hotel location. Regarding the Wifi connection in the room and lobby, I am happy to inform you that last... More 

Birmingham, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was clean and had coffee making facilities which is a nice addition. Room was at the back of the hotel so looked out onto a grass embankment. If you have a room with a balcony you would get a better view. The hotel is a good 30 min walk from the old town. There are a few restaurants closer... More 

Was this review helpful? Yes 1
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Emma, Thank you very much for your nice review about you last stay at Barceló Costa Vasca hotel, and for describing us as a “good place to stay”. We would like to thank you as well for your good description of our services. We hope to have the opportunity to see you again in our hotel. Next time do... More 

Chicago, Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Quiet, clean room with a spacious balcony. Pool was nice and clean. It was the perfect alternative after a sand storm interrupted our beach afternoon. The B Lounge Lobby Bar had a tortilla española that started off our day with a café con leche the right way. The hotel is about a 20-30 min walk (depending on how fast you... More 

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Guest, Thank you very much for sharing your experience with the tripadvisor community. We always work had to offer the best service to our customers that is why we are delighted to read that you spent a “pleasant stay” in our hotel. Thank you very much for your nice comments about our rooms, free shuffle bus service and swimming... More 

Glasgow, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A super clean modern hotel in quiet area off main streets of San Sebastián. Good twenty minute walk downhill to old town and only a seven euro taxi ride back up. Loved the town too lots to see and do. Hotel had softly closing doors which helps quiet atmosphere. Best of all was the large clean outdoor pool with loads... More 

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Guest, Thank you so much for such a good a review and for describing us as a “Relaxing place to stay”. We are delighted to read that you enjoyed your stay with us. Thank you very much for your good comments about our pool facilities, location and room. I am glad to inform you that I will take care... More 

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