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Barcelo Costa Vasca

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15 Avenida Pio Baroja, 20008 San Sebastian - Donostia, Spain
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Barcelo Costa Vasca
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1,036 Reviews from our TripAdvisor Community

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San Jose, Spain
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here over New Year 2016, we had a large family suite which was in effect two doubles with interconnecting doors. The rooms were very clean and large, the bathroom had great facilities. We didn't use the restaurant as there were so many restaurants in San Sebastián, they did have a New Year's Eve dinner but as a family... More 

Helpful?
1 Thank andyibz
Bcostavasca, Subdirector at Barcelo Costa Vasca, responded to this review

Dear guest, Thank you very much for the time dedicated to leave your comments. We are very glad to see you had a nice stay. We hope to see you soon back to Barcelo Costa Vasca. Kind regards, Pedro Jiménez Subdirector More 

Peterborough, United Kingdom
Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What's particularly impressive about the hotel are the rooms - OK, no sea view but spacious and modern with great showers and decor. The lobby is dull and lifeless and I had some gripes; this isn't a basement bargain, after all. First of all, my room wasn't cleaned properly. I made myself an instant coffee and that evening, the dirty... More 

Helpful?
2 Thank MarkTheSpark01
Bcostavasca, Subdirector at Barcelo Costa Vasca, responded to this review

Dear guest, Many thanks for taking the time to leave your comments. Do not doubt that it helps us to keep improving our services. I will let know to Housekeeping Manager about your comment. Kind regards, Pedro Jiménez Deputy Manager More 

Chester, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 1, 2016

This place was expensive for what it offered. It also looks like it a 70's tower when arriving and the car parking is very expensive. The rooms were very dated and in need of a makeover. Also it is quite a way from the main area of San Sebastián.

Helpful?
Thank SheepNinja
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear guest, I would like to thank you for let us know your opinion. We take into account all your comments, which help us to keep improving our services and facilities. Kind regards. Pedro Jiménez. Deputy Manager More 

Swansea
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

Clean, modern hotel about 15-20 minutes on foot from the Old Town. Close enough to everything without being slap-bang in the middle of it. Rooms are modern, clean and include all the amenities one would expect in a 4 star hotel. Breakfast is varied and includes continental and hot foods. Staff are friendly, knowledgeable and approachable. Only potential negatives in... More 

Helpful?
Thank Swansealad123
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear guest, First of all I would like to thank you for have choosing Barceló Costa Vasca for your stay and for let us know your opinion. We are very glad you had a nice stay. We take into account all your comments, which help us to keep improving our services. Kind regards. Pedro Jiménez. Deputy Manager More 

Dunsborough, Australia
Level Contributor
205 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed December 12, 2015

My "Very Good" rating is ever so slightly generous, but to rate it as just "Average" would be harsh. Located on the western side of San Sebastian, the hotel is a it of a walk from the main downtown San Sebastian area. There's nothing particularly outstanding about the hotel, and nothing particularly "bad" or negative either. For us it sits... More 

Helpful?
Thank Peter C
Bcostavasca, Subdirector at Barcelo Costa Vasca, responded to this review

Dear guest, Many thanks for have chosen Barceló Costa Vasca for your stay. And for your time to write your comments. We hope to see you soon at the hotel. Do not doubt to contact me for anything you may need on your next stay. Kind regards, Pedro Jiménez Deputy Manager More 

dub/don
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 29, 2015

Lovely clean modern hotel with good location.Rooms great.Breakfast ok but way overpriced.Had a lovely evening meal and the price was reasonable.Most of the staff nice except for 1 receptionist.Pool closes from September until June.San Sebastian is a lovely place.Would stay again

Helpful?
Thank briddon
Bcostavasca, Subdirector at Barcelo Costa Vasca, responded to this review

Dear guest, Thank you for having chosen Barceló Costa Vasca for your stay and for taking time to send us your comments. We really appreciate it and it helps us to keep improving our services. We have passed your comments to our team and Head Reception Manager included. We hope to see you soon at the hotel. Do not doubt... More 

Dublin, Ireland
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 13, 2015

Stayed here for 2 nights for a business trip. The hotel room was very clean and contained the basic amenities required (toothbrush, paste, etc). One minor thing which was missing is a wardrobe / hanger for any suits/shirts but was not a major issue at all. The breakfast was also superb and contained many options to choose from. Location wise... More 

Helpful?
Thank livermagpie
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Guest, Thank you very much for this wonderful review describing all our services. I am very happy to read that you described us as a “Good hotel” with “super breakfast”. Your good comments about our staff will be shared with all our team. However I do apologies to you about packed breakfast you ordered the day before. It seams... More 

Moira, United Kingdom
Level Contributor
88 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 2, 2015 via mobile

I was very pleased with this hotel. It was easy to find from the main road. It has been superbly renovated internally which belies its dated looking exterior. The city centre and old town were about a 20 minute walk from the hotel. We found the bar food tasty with good service from the staff Would visit again

Helpful?
1 Thank Swissphile
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear guest, Thank you so much for this great review. We are very happy to read that you enjoyed your stay with us. I am pleased to inform you that your comment will be forwarded to all our team. Next time fell free to ask for me at your arrival in order to meet you and thank you personally. Best... More 

Melbourne, Australia
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 1, 2015

My friend and I booked this hotel because it looked great on the internet. However, the location was really poor. We had to walk miles to get to the city centre and do any sightseeing. The rooms were very nice. It would be a good choice of hotel if you are looking to stay out of town.

Helpful?
Thank Cassie B
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Cassie Thank you for you feedback about your recent stay at Barceló Costa Vasca hotel. On one hand we are glad to know that you liked the design of our rooms and hotel. On the other hand we regret that the hotel location wasn’t the one you expected to be when you choose your hotel in San Sebastian. However... More 

Vancouver, Washington
Level Contributor
213 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed October 20, 2015

The Barcelo Costa Vasca is located in residential area at the top of hill about a 35 minute/ 2 mile walk to the old town. Ask for a room at the front of the hotel and you'll have a nice view and a balcony. The back of the hotel looks out over a grassy slope and road. The WiFi was... More 

Helpful?
Thank HugoHobbs
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Hugo, Thank you very much for investing a few minutes of your valuable time in writing a few words about your last stay at Barceló Costa Vasca hotel. We are sad to read that we didn’t achieve your expectations and we take note of all your recommendations in order to keep improving our services. We regret that in this... More 

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