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Barcelo Costa Vasca

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15 Avenida Pio Baroja, 20008 San Sebastian - Donostia, Spain
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Barcelo Costa Vasca
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Barcelo Costa Vasca
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772 reviews from our community

Traveler rating
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    303
    136
    55
    21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (222)
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Miami
Top Contributor
78 reviews 78 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our rooms were small but very charming with a comp temporary style. The attention at the lobby and the kindness of the personnel was outstanding. But most of all, this Hotel is located very strategically two or three blocks away from the beach, which allowed us to walk and enjoy the wonderful view tha San Sebastian has to offer. I'd... More 

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear guest, Thank you very much for this nice review. We are flatted to read that you enjoyed your stay with us, and that you describe us as a “Great hotel”. Thank you as well for your beautiful words about our staff kindness and rooms. We hope to have the opportunity to see you again in our hotel. To do... More 

Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stopped for 2 nights in this lovely hotel. Staff are very helpful and friendly especially the reception staff and concierge who couldn't do enough for you. As stated in other reviews it is about a 20 - 25 main walk to the old town but is a lovely picturesque walk and once in the old town you are spoilt for... More 

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear guest, Thank you very much for your nice review and for describing us as a “Lovely Friendly hotel”. The whole team is flatted to read that you enjoyed your stay in Barceló Costa Vasca hotel. We hope to have the opportunity to see you again in our hotel. To do so, do not hesitate to ask for me at... More 

San Sebastian
1 review
5 of 5 stars Reviewed 1 week ago

Lovely hotel, the rooms are bright and well equipped, the staff are all very pleasant and helpful, the underground parking is a bonus, the hotel is just a short walk from San Sebastian old town which is really lovely.

Review collected in partnership with Barceló Hotels & Resorts

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Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Sherley, We would like to Thank you for your nice review. It is a real pleasure for us to know that you enjoyed your stay with us. Thank you very much for your nice comments regarding our staff service, rooms and parking. Next time fill free to ask for me at your arrival in order to meet you and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Myself and three friends have just recently returned from this stunning hotel. All the staff were very friendly and attentive. The concierge was extremely knowledgeable and went out of her way to point us in the right direction to which she did with ease and enthusiasm accompanied with a relentless smile. The location is perfect due to a 10min walk... More 

Was this review helpful? Yes 1
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear guest, Thank you very much for having taken a few minutes of you valuable time to express your opinion about our hotel. We are very happy to know that you have been satisfied with your stay. Comments such as yours stimulate us to keep improving our services every day. I am glad to inform you that your beautiful words... More 

Brisbane
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel in a standard double room. The room faced the rear of the complex and overlooked an unkempt area where hotel guests threw rubbish and cigarette butts over a concreted apron. It had not been cleaned for a considerable time if the volume of rubbish was an indication. Some rooms have a small balcony and are... More 

Was this review helpful? Yes 1
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Tycon, Thank you for taking the time to share you opinion on tripadvisor. We are sorry and disappointed to read that in this occasion we did not meet your expectations. First we would like to thank you for your nice words about our reception staff. Regarding your observation about the cleanness of the green area on the backside of... More 

Launceston, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 3 lovely nights here. The front of house staff were pleasant and friendly with the checking in and out very smooth. All the staff knew enough English to understand us. The breakfast was good with a great local choice as well. The late check out was appreciated. We ate in the bar/lounge area for 2 nights as it... More 

Was this review helpful? Yes 1
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Bruce, Thank you very much for your kind words regarding your last stay in Barceló Costa Vasca Hotel. We are glad to read that you spent “3 lovely nights in our hotel” and that you have been satisfied with your stay. Thank you as well for your kind words about our staff and about our restaurant. I am happy... More 

Clitheroe, United Kingdom
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

A modern hotel, a nice walk out of town, beautiful bright and large rooms with great bathrooms, we didn't have breakfast but we did have gins in the evening, amazing, delicious and remarkable gins. This is the best gin joint we have ever stayed in!

Was this review helpful? Yes 1
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Lottie, Thank you very much for your nice review. It is a real pleasure for all the Costa Vasca team to know that you have been satisfied with your stay, and that our rooms and hotel design were to your linking. Thank you as well for you beautiful words regarding our bar drink offer. We hope to have the... More 

Townsville, Australia
Top Contributor
61 reviews 61 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 7, 2015

Comfortable, modern, and clean rooms. We walked to the town and la concha beach every day - about 500m to the beach, and a couple of kms to the city. The heating and cooling system was a bit off, and sometimes the lifts were so busy we had to wait 4-5 times because the lift was very small. Otherwise, a... More 

Was this review helpful? Yes 1
Bcostavasca, Deputy manager at Barcelo Costa Vasca, responded to this review

Dear guest, Thanks a lot for your nice review and for describing us as a comfortable hotel. We are glad to read that the design and cleanness were to your liking. We take not of your observation about heating and cooling system. We look forward to seeing you again in Barcelo Costa Vasca hotel. Next time do not hesitate to... More 

Helsinki, Finland
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 7, 2015

This hotel lies in the ourskirts of San Sebastian, but it is still fairly easy to get into the old town. The taxi doesnt cost much, and there are some busses available. Walking takes around 25 minutes. There isnt much to see directly around the hotel. The hotel felt fresh and seems to have been fairly recently renovated. The breakfast... More 

Was this review helpful? Yes 2
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear guest We would like to thank you for expressing your opinion about your last stay in Barceló Costa Vasca Hotel. The opinions of our customers are extremely important to us since it help us to keep improving our service quality, in order to provide the best experience to our guests. First we do appreciate your positive observations about de... More 

San Sebastian
1 review
2 of 5 stars Reviewed March 24, 2015

Avoid this hotel for business. WiFi internet connection is a disaster, the system gives an extremely low connection that keeps coming and going and do not allow to work. No possible to work in the rooms and no wire connection available. As ask to many employees, problem is persisting from very long time but Management have no resolved the issue.

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes
Bcostavasca, Subdirector at Barcelo Costa Vasca, responded to this review

Dear Silvano We are very sorry for the bad experience caused by the Wifi connection during your last stay and I understand your disappointment, however I have to insist that it is not a persisting problem, and I really don’t know witch employee give you this wrong information since the majority of our customers are coming for business and they... More 

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