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Barcelo Costa Vasca

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15 Avenida Pio Baroja, 20008 San Sebastian - Donostia, Spain
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Barcelo Costa Vasca
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Barcelo Costa Vasca
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722 reviews from our community

Traveler rating
    228
    287
    133
    54
    20
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106
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (722)
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    (172)
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San Sebastian
1 review
2 of 5 stars Reviewed 3 days ago NEW

Avoid this hotel for business. WiFi internet connection is a disaster, the system gives an extremely low connection that keeps coming and going and do not allow to work. No possible to work in the rooms and no wire connection available. As ask to many employees, problem is persisting from very long time but Management have no resolved the issue.

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes
Bcostavasca, Subdirector at Barcelo Costa Vasca, responded to this review

Dear Silvano We are very sorry for the bad experience caused by the Wifi connection during your last stay and I understand your disappointment, however I have to insist that it is not a persisting problem, and I really don’t know witch employee give you this wrong information since the majority of our customers are coming for business and they... More 

Tirana
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was a very good experience. Very well attended . It was very clean and the people were very nice. I would surely recommended to all of you. They informed you for any doubt that you could have. Very good !!!

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Albanita, Thank you very much for your excellent review about Barceló Costa Vasca hotel. Your beautiful words regarding service quality as well as cleanness will be share with all our team. Next time, please ask for me at your arrival since it will be my pleasure to welcome you personally. Best regards Romain Laquieze Deputy Manager More 

Senior Contributor
42 reviews 42 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Every time I came to Donostia, i came to this hotel. Parking is in front of the hotel. Its a little bit far from the center, but you can take a bus or just walk the whole promenade. I liked my stay in this hotel and Donostia. The food is amazing...

Was this review helpful? Yes 1
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Peter, Thank you very much for your excellent comment. I am very happy and feel proud to read that "every time you came to Donotia, you came to our hotel". Thank you as well for your good comment about our restaurant. Next time feel free to ask for me at your arrival since it will be my pleasure to... More 

Vancouver, Canada
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 12, 2015

Clean and modern, This hotel is refreshing. After traveling and walking across Spain (1000km) this was my treat. The staff is friendly and the food is amazing. It's location is unbelievable. I recommend this hotel... I will stay again on my next visit.

Was this review helpful? Yes 1
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear Dannie Thank you very much for sharing this positive review about your stay in Barceló Costa Vasca hotel. We are so glad to read that you enjoyed your stay with us and that “you loved everything about the hotel”. Thank you as well for your compliment about on our cuisine and staff friendliness. We hope to have the opportunity... More 

somewhere in russia
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 1, 2015

The modern design hotel with huge parking (underground and outdoor) not in a coastline. Rooms are big and comrotable, a lot of them have a small balcony. Located in quiet place in 5-10 minutes walkingfrom a coastline, near the Miramar Park. The same 5-10 minutes walking for the nearest grocery store and cafes. Or 8-10 minutes to the old town... More 

Was this review helpful? Yes 1
Bcostavasca, Deputy manager at Barcelo Costa Vasca, responded to this review

Dear Joe, Thank you for sharing your positive review of Costa Vasca hotel. We are glad to read that you enjoyed your stay with us and that you liked the design of our hotel and the size of our room. We take not of your observation about our breakfast. We hope to have the opportunity to see you again in... More 

Lisbon, Portugal
Top Contributor
131 reviews 131 reviews
8 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed January 29, 2015

Good hotel outside the center of San Sebastian. Still, it is only a 20-25 minute walk from the center. And it's a beautiful walk! The rooms although a bit small, were modern, well decorated and welcoming. The room had a very nice balcony with a clear view. The bathroom was spacious and clean. The staff are friendly and attentive. Very... More 

Was this review helpful? Yes
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear guest Thank you so much for your recent stay and for your kind words. We are glad to read that you enjoyed your stay with us. Next time do not hesitate to ask for me at your arrival since it will be my pleasure to meet you and welcome you personally. Warm regards Romain Laquieze Deputy Manager More 

Singapore, Singapore
Contributor
18 reviews 18 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 12, 2014

Upon check-in, the vibes I got at the Reception wasn't very inviting, they weren't smiling- perhaps I arrived and requested for an early check in.. that's why.. Much as the exterior didn't look fantastic, the interiors and rooms were much better. Room was comfortable with basically all the amenities you'll require. Bed was also comfortable for us to recharge and... More 

Was this review helpful? Yes 2
Bcostavasca, Gerente at Barcelo Costa Vasca, responded to this review

Dear guest, Thank you very much for taking the time to share your opinion with other travellers. On the one hand we would like to thank you for your nice description with regards to our rooms. On the other hand we would like to apologize for the bad experience received in our restaurant. Our main objective is always to provide... More 

Toulouse France
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 3, 2014

I looked on Tripadvisor for a hotel near to the start of the marathon and I was too late. Pretty much all of the hotels were booked up. I plumped for this one because I could get in albeit it was a 20 min walk to the start-line. The hotel building is not at all pretty but the reviews were... More 

Was this review helpful? Yes 1
Bcostavasca, Deputy Manager at Barcelo Costa Vasca, responded to this review

Dear guest Thanks a lot for this nice review about us. We are flatted to read that you enjoyed your stay with us. Thank you for your comment about our room size and cleanness, and about our restaurant. Your nice words about the service provided by our staff will be shared with our entire team. We take note of your... More 

Dayton, Ohio
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 6, 2014

This was my first experience at a Barcelo hotel. While it was better than I expected, I was underwhelmed with the brand. Examples of the reason include a rolling suite case bench that creeps when you open your suit case, a glass shower door that lets enough water out of the shower to flood the floor, and no electric kettle... More 

Was this review helpful? Yes 1
Bcostavasca, Subdirector at Barcelo Costa Vasca, responded to this review

Dear guest, Thank you for the time invested in righting your opinion about your stay in Barceló Costa Vasca hotel. On one hand we are glad to know that your stay was better than what you expected to be. On the other hand we are disappointed and feel very sorry about the inconvenience described in your review. Our maintenance manager... More 

Melbourne, Victoria, Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 1, 2014

Awesome hotel!!! Stayed here with my Husband in Sept 2014. Very classy, chic, modern. 5 mins walk to beach, 25mins walk to main city. Rooms are spacious, bed is huge and comfy, bathroom modern. Highly recommend.

Was this review helpful? Yes 1
Bcostavasca, Subdirector at Barcelo Costa Vasca, responded to this review

Dear Kimberly, We are honoured that you have chosen our hotel through you last stay in San Sebastian. We highly appreciate your wonderful review. It was my pleasure to read that you use words such as “Awesome, classy, chic, modern” to describe our hotel, but above all, thank you for highly recommending the Costa Vasca Hotel to other travellers. Next... More 

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