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Paseo de Salamanca, 10, 20003 San Sebastian - Donostia, Spain
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74%
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 18, 2014
SDR-rattler Bend, Oregon
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  • Reviews (154)
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154 people have reviewed this hotel

Traveler rating
    49
    62
    26
    14
    3
See reviews for
17
90
9
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Bend, Oregon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed June 18, 2014

This hotel is perfectly situated on the edge of Parte Vieja, the old part of town where all the best pintxos (Basque tapas) bars are and has spaces in a parking garage nearby. The rooms are typically small, European but clean, comfortable and with everything you need. We had an upstairs room overlooking the bay where the river comes in,... More

Was this review helpful? Yes
iazurza, Gerente at Parma Hotel, responded to this review

Dear Sir: Many thanks for your nice words, we really appreciate them. About the sending of the computer, we consider it part of the service. It was great to hear that you received your lap-top in time and in good conditions. Thanks again and best regards. Iñaki Azurza More

Diamondhead, Mississippi
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 13, 2014

San Sebastian is a very clean city. We joke that you could eat off the streets! The Parma is located 2 blocks from "old town" square. Easy hotel access and the parking garage is just a short walk away. Be sure to request parking in advance. The view of the river and bay is special. Lovely town and there is... More

Was this review helpful? Yes
iazurza, Gerente at Parma Hotel, responded to this review

Dear Sir: Many thanks for your nice review. I read with pride that we gave you a good service, it is our main goal and it looks like we did a good job with you. I will congratulate the rest of the staff. Thanks again and best regards. Iñaki Azurza. More

Jerusalem, Israel
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2014

We chose the mid-price room (street view). We later found nice view outside. Location is great, just where the river flow into the sea and you walk few minutes into the old-town and main beach. Room was well-kept, clean and comfortable. We skipped breakfast but there are many good places nearby. The only drawback is the parking. We parked on... More

Was this review helpful? Yes
iazurza, Gerente at Parma Hotel, responded to this review

Dear Sir: Many thanks for taking the time to write a review. We really appreciate the costumers opinions. They help us in our continuos improvement porcess. Thanks again and best regards. Iñaki Azurza More

Segovia, Spain
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 27, 2014

This hotel is well located in the center of San Sebastian with a great view to the water. You will be only 5 minutes walking from the historical center of the city. The staff is also very welcoming and will give you great advise on where to eat some tapas and drink beer. The rooms and bathroom are quite clear,... More

Was this review helpful? Yes 2
iazurza, Director General at Parma Hotel, responded to this review

Dear Madame: Many thanks for taking the time to write a review, and specially for your nice opinion about us. Anyhow, let me inform you that we have already redecorated all the rooms except two of them. Whe have changed the floor, and part of the furniture, and we are very glad with the result. You probably had one of... More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 15, 2014

We were trying to find a different hotel late in the evening and going in circles because they had blocked off the road when we saw this hotel. They offered us a v good deal & helped us with parking, gave us advice on food etc. The lady at reception was excellent - couldn't do enough to help us; great... More

Was this review helpful? Yes
iazurza, Director General at Parma Hotel, responded to this review

Dear Costumer: Many thanks for your nice words, we really appreciate them and as I just said to the previous costumer, help us improve. I agree that the location of the Hotel is excellent, but we always try to improve the rest of aspects of the business. Thanks again and best regards. Iñaki Azurza More

Winchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 14, 2014 via mobile

We decided at short notice to stop over in San Sebastián on our way back home. Based on the reviews on trip advisor and the price we opted for Parma Hotel. The email contact was great and quick. We arrived 2 hours early but we could check in straight away. Parking was a very short drive away in a secure... More

Was this review helpful? Yes
iazurza, Director General at Parma Hotel, responded to this review

Dear Madame: Many thanks for your nice review, we really appreciate it and help us to keep improving. I am very glad to hear that we gave you a good service. I always insist with the staff that service and hospitality is our business. Many thanks again and best regards. More

Senior Contributor
30 reviews 30 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 4, 2014

Great location for visiting San Sebastián.. Right across the water so good to ask for water view. Room was adequate for 2 people & clean. Good breakfast buffet, 10 euros. 10 % resort tax on room,food, & parking! Receptionist , Eider, was most helpful & friendly, as well as Cristina & manager. Kathy B USA

Was this review helpful? Yes
iazurza, Director General at Parma Hotel, responded to this review

Dear Madame: Many thanks for your nice review and specially for the nice words about the staff, we really appreciate them. Best regards. Iñaki Azurza More

Utrecht, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 27, 2014

As mentioned in many reviews it's perfectly located. You can walk to just about everywhere and the old town and beach is just next door. Despite this, the location itself is pretty quiet. We came by car which can be parked in a nearby underground parking. I found the hotel to be easily accessed when you come into the city... More

Was this review helpful? Yes
iazurza, Director General at Parma Hotel, responded to this review

Dear Sirs: Many thanks for your nice review. Hospitality is our business and reading your review looks like we are doing a good job. I have congratulated the Recepcionist that had the detail with you and she was very happy to hear that you liked the little present. She really hopes you enjoy it. Many thanks again and do not... More

Amberley, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 15, 2014

This hotel is in a fantastic location if you want to be close to the old town, the beaches and all the tapas bars and restaurants. Staff are really friendly, good buffet breakfast and they arrange secure underground parking in nearby parking if you come by car. We had a seafront room,only downside is that room fairly small but very... More

Was this review helpful? Yes 1
iazurza, Director General at Parma Hotel, responded to this review

Dear Madame: Many thanks for your nice review, we really appreciate your opinion. It would be very nice to mmet you in your next visit, so do not hesitate in asking for me when you come back. Thanks again and best regards. Iñaki Azurza More

Helsinki, Finland
1 review
5 of 5 stars Reviewed April 13, 2014

We spent 4 nights in the hotel.The location was great in the edge on old town but still on a quiet street. Staff was nice and helpful. The breakfast buffet was ok, worth its price. Would stay in the hotel again!

Was this review helpful? Yes
iazurza, Director General at Parma Hotel, responded to this review

Many thanks for your nice review and the nice words about our Hotel. We really appreciate it. We really hope to see you again in your next visit. Best regards. Iñaki Azurza. More

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Additional Information about Parma Hotel

Address: Paseo de Salamanca, 10, 20003 San Sebastian - Donostia, Spain
Phone Number:
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Price Range (Based on Average Rates): $$
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Also Known As:
Parma Hotel San Sebastián Donostia

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Amenities

Bar / Lounge Beach
Hotel Style
#6 On the Beach Hotel in San Sebastian - Donostia #6 Family Hotel in San Sebastian - Donostia
Number of rooms
27

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