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Complejo Ametzagana

2.0 of 5
Camino de Uba, 61, 20014 San Sebastian - Donostia, Spain
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Complejo Ametzagana
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Complejo Ametzagana
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70 reviews from our community

Traveler rating
    5
    14
    14
    7
    30
See reviews for
21
28
1
3
Rating summary
  • Sleep Quality
    2.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (10)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (11)
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Ballynahinch, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed here several years running. its clean and comfortable and well priced, food basic, usually pizza and patata bravos mmmm but then we always arrive late in the evening after a long drive from Cherbourg, A big plus for us is that they can offer a family room which can sleep 5 or 6 so we aren't spread... More 

Was this review helpful? Yes 1
DireccionAmetzagana, Gerente at Complejo Ametzagana, responded to this review

Dear Client, first of all we would like to thank you for your time and comments. Experiences like yours help us encourage our team to improve our service. We are working really hard on the items you have mentioned and it makes us feel happy to see we are working on the right way. thank you so much! we really... More 

Fleet, United Kingdom
Top Contributor
89 reviews 89 reviews
44 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed August 1, 2014

We stayed here for a one night stopover en route to Portugal, it is situated somewhat off the beaten track and you need a car to get into town. The town of San Sebastian (Donostia) itself is delightful, it is a real upmarket seaside town with lovely hotels and restaurants in the centre. The Pension is remote, in a lovely... More 

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DireccionAmetzagana, Gerente at Complejo Ametzagana, responded to this review

Dear Client, first of all we would like to thank you for your comment. We are really sorry to hear our hotel did not catch your expectations. we are really trying to work hard to improve our services and installations and look forward to receiving you again so you can check it by yourself. once again thanks for your time. More 

Christchurch, New Zealand
Top Contributor
54 reviews 54 reviews
38 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 20, 2013

Donostia San Sebastian is an elegant and wonderful city, but its hotels can be horrendously expensive. The Officino de Tourisme offered us Pension Ametzagana which was not only within our price range, but well within it! It's about 10-15 minutes out of town, which didn't bother us because we had a car. Be warned, however - it can be hard... More 

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DireccionAmetzagana, Gerente at Complejo Ametzagana, responded to this review

Dear Client, first of all we would like to thank you for your opinion. we are now refurnishing and renewing our rooms and bathrooms and we hope to have all the work finished by the end of July. we will be very pleased of receiving your visit again and look forward to offer you a better service. regards More 

Chateaudun, France
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 28, 2013

+ good value for money + clean (except shower, see below) + friendly staff + we could have left the car for a week on the hotel parking lot without any parking fees + shopping mall and bus stop to the city centre a 15 min walk away - room doors need to be repainted - shower needs a mildew... More 

Was this review helpful? Yes 1
DireccionAmetzagana, Gerente at Complejo Ametzagana, responded to this review

Dear Client, first of all we would like to thank you for your opinion. we are now refurnishing and renewing our rooms and bathrooms and we hope to have all the work finished by the end of July. we will be very pleased of receiving your visit again and look forward to offer you a better service. regards More 

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