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1.0 of 5 Hotel   |   Calzada Vieja, 35, 20013 San Sebastian - Donostia, Spain
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A recent review
4 of 5 stars Reviewed November 3, 2014
sean b
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116 reviews from our community

Traveler rating
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    63
    16
    6
    0
See reviews for
17
64
5
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 3, 2014

stayed here for two nights while traveling to and from portugual very nicely sitiuated on edge of everything beaches and coves or town centre . The staff were very friendly and the rooms were very clean and comfy this is a budget hotel so shared a bathroom but had en suit showers . Breakfast was a continental breakfast but had... More 

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hotelrecordsansebast, Director de Relaciones con Clientes at Hotel Record, responded to this review

Dear Susan, Thank you for taking the time to write a review following your recent stay with us and for your kind words. We would like to thank you for your comments about the staff being friendly. We are very pleased that our service is being recognised by our guests. I apologize for the incident mentioned in your review. We... More 

Essex, England
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 21, 2014

We stayed at this hotel for 2 nights in September 2014. Parking was easy and on site. We asked for a quiet room and were given one on the ground floor opposite reception. The room was quiet and cool. Whilst slightly the dated, the hotel room was perfectly comfortable and clean. We opted for breakfast which was served to us... More 

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hotelrecordsansebast, Director de Relaciones con Clientes at Hotel Record, responded to this review

Dear Banners, Thank you for taking the time to write such a great review about your stay last October. We are happy to read that we were able to exceed your expectations with the hotel location and with the service received. Looking forward to welcome you again in a near future, Best regards, Leire More 

Festalemps, France
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 29, 2014

Stayed 2 nights at this hotel during the 62nd film festival. The hotel was situated just a 5 minute walk from the beach, bars, cafes and some shops and 15 minute walk from the main centre where there are even more shops and cafes and La Concha beach. The hotel is very tidy and clean and the staff are very... More 

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hotelrecordsansebast, Front Office Manager at Hotel Record, responded to this review

Thank you four your stay here. We hope to see you again if you come back to San Sebastian More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 19, 2014

The hotel is located a few minutes away from the Zurriola beach (the surfers' beach) and about 15 min away from the old town. The room was very very basic but the staff was really nice and the price was (relatively) good (San Sebastian is quite expensive in terms of accommodation). Overall, recommended.

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Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 12, 2014

Really nice stay- thanks to super friendly and helpful staff, perfectly working wifi and great location. Couldn't have asked for anything more for the price we paid. It's not a party place but really close to nice bars and great night pinxtos area. Thanks a lot!

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Buderim
Top Contributor
61 reviews 61 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 23, 2014

The staff were wonderful - a welcome drink on arrival, advice about places to visit and a list of recommendations for tapas bars and restaurants to visit. The hotel is located on the edge of the centre of town but still only 500 metres from the beach. Free parking. People visiting need to appreciate that it is a very popular... More 

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Florence, Italy
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 21, 2014

This place is very nice, located near the beach and walking distance to the rest of town. Very clean and spacious room. Super friendly staff that helped us with a map and suggestions on what to see and where to eat. Comfortable and sunny environment. Definitely suggest it and would stay there again!

Was this review helpful? Yes 1
Bucharest, Romania
Top Contributor
66 reviews 66 reviews
19 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed August 12, 2014

Pros: The location. located less than 200 m from Zurriola beach and less than 15 minutes walk from the old city. There is parking lot and a wifi connection Cons: If the room is clean, it could clearly be refurbished. The room has no charm at all. The wall are very thin and you can clearly hear what your neighbors... More 

Was this review helpful? Yes 1
hotelrecordsansebast, Director de Relaciones con Clientes at Hotel Record, responded to this review

Thanks for your opinion, we try to make our guests' stay as comfortable as possible. More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 7, 2014

Easy to access, free off street parking and a welcoming coffee introduced us to this simple, clean and comfortable hotel. WiFi connection good and consistent. Breakfast simple but good and sufficient. Short walk to the beaches. Only minor criticism - walls paper thin and can hear EVERYTHING!

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hotelrecordsansebast, Director de Recepción at Hotel Record, responded to this review

Thank you for your oppinion, we apologize about the noise, we will try to make more confortable the stay at hotel Record. Thank you for your oppinion. More 

Brighton, United Kingdom
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 26, 2014

Six middle aged men on a mostly gently beery trip to northern Spain. So we were looking for somewhere at the cheaper end of the hotel spectrum due to a couple of us being short of a bob or two when it was booked, so we ended up looking at the Hotel Record. It's a five minute walk down to... More 

Was this review helpful? Yes 1
hotelrecordsansebast, Director de Recepción at Hotel Record, responded to this review

We are glad you had a good birthday and holidays here, we hope to see you again More 

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Additional Information about Hotel Record

Address: Calzada Vieja, 35, 20013 San Sebastian - Donostia, Spain
Phone Number:
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Record 1*
Number of rooms: 14
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