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3.0 of 5 Hotel   |   San Martin 52, 20007 Donostia-San Sebastian, Spain
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Husa Europa
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A recent review
4 of 5 stars Reviewed November 2, 2013
Carol A Toronto, Canada
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165 people have reviewed this hotel

Traveler rating
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29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 2, 2013

The hotel was nothing special, but nothing wrong with it either. The location was what counted — a block from the seawalk and a kilometre from the old city. The desk was helpful, breakfast fine, and the hotel had a parking lot very close by.

Was this review helpful? Yes 2
Singapore
Contributor
17 reviews 17 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 2, 2013

There is not much to say about this hotel except that it is conveniently located in the centre of the city, with easy access on foot to the beach and the rest of the town. If you drove in from somewhere, you can park in the building just a couple of minutes away, otherwise, you do not need a car... More

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Mullumbimby, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 29, 2013

Good Hotel. Good location. Walking distance to everything. We arrived by train and walked easily to it and we left the same way so were wrapt no bus or cab needed. It is just near main beach. Close to all restaurants. It was probably a 5 star hotel about 20 years ago and still has all the fittings that go... More

Was this review helpful? Yes 1
Spain
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed October 17, 2013

It is a three star hotel after all, still, the location is near to perfect. Can confirm the staff is friendly, breakfast is ok, not as poor as mentioned. But the rooms need urgent updating. Room 420 has cracks running from floor to ceiling on one wall, and wall-paper peeling off next to the bed. Rust on the metal tissue... More

Was this review helpful? Yes 2
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2013

Staff were extremely friendly and helpful in this extremely well positioned location (basically cross the road and you are at the beach). But for the price I paid, I would expect a lot more amentiy. Five star price, 3 star room. Oh and a bedbug that kept me awake all night. Didn't complain as was only staying for one night.

Was this review helpful? Yes 1
Piedad P, Gerente at Husa Europa, responded to this review

Dear guest, First of all, thank you for giving your opinion about our hotel. We apologize for not having met your expectations. All the opinions allow us to improve and we work to the satisfaction of our guests. Look forward to your presence at an upcoming occasion. More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 29, 2013

Excellent staff, they were helpful and considerate they made calls for us to help as we don't speak Spanish and gave us great recommendations of things to do and see. The hotel is tired and beds are rock hard, after 5nights we all are complaining of back ache, it's Really close to the beach. Breakfast and dinning seem very expensive.... More

Was this review helpful? Yes 1
Brisbane, Australia
1 review
2 of 5 stars Reviewed September 26, 2013

This was the second most expensive hotel we stayed in during two months in Europe (second only to the Moscow Hilton) but was one of our least satisfactory experiences. The hotel is in a good location near the old town and the beach. The major issues were the musty smell pervading through the hotel and hotel room and the unsatisfactory... More

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DanielJEFERECEP, jefe recepción at Husa Europa, responded to this review

Dear guest, First of all, thank you for giving your opinion about our hotel. We apologize for not having met your expectations. All the opinions allow us to improve and we work to the satisfaction of our guests. Look forward to your presence at an upcoming occasion. More

Sweden
Top Contributor
60 reviews 60 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 24, 2013

Not much to say regarding the location... it is in the old town and is close to everything including the wonderful beach "la Concha". However when I look at the price for a regular room I can not accept the faded walls, outdated furniture and bathroom. If you must stay in the old part I'd check for alternatives before booking... More

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DanielJEFERECEP, jefe recepción at Husa Europa, responded to this review

Dear guest, First of all, thank you for giving your opinion about our hotel. We apologize for not having met your expectations. All the opinions allow us to improve and we work to the satisfaction of our guests. Look forward to your presence at an upcoming occasion. More

Fremantle, Australia
Contributor
18 reviews 18 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 10, 2013

Stayed here recently at the very last minute. The staff were really lovely and helpful and you can't beat the location - one block from the beach, one block from downtown. The hotel itself is quite dated- our room felt like staying at a really old relatives house with lots of pink ruffles and a musty smell. On the plus... More

Was this review helpful? Yes 3
DanielJEFERECEP, Jefe Recepción at Husa Europa, responded to this review

Thank you very much for your positive opinion! There is no better motivation to all of us than remarking the things we do well. It is always a pleasure to have happy people in the hotel More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 30, 2013

The location was excellent, but the bed was horrible; felt like a bench. Breakfast ok, but very noisy. Showers did have a shower-curtain, and the decoration in the room looked very old. Service good, quiet room.

Was this review helpful? Yes 2
DanielJEFERECEP, Front Office Manager at Husa Europa, responded to this review

Thank you for giving your opinion about our hotel. We feel really sorry for having you provided a bed like a bench, please do not hesitate to ask for a roomchange, we surely will try to find a room with softer mattress. More

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Additional Information about Husa Europa

Also Known As:
Husa Europa Hotel San Sebastian - Donostia
Husa Europa San Sebastián Donostia
Husa Europa Hotel
Address: San Martin 52, 20007 Donostia-San Sebastian, Spain
Location: Spain > Basque Country > Guipuzcoa Province > Donostia-San Sebastian
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Restaurant Room Service
Hotel Style:
#7 On the Beach Hotel in Donostia-San Sebastian
Price Range (Based on Average Rates): $
Hotel Class:3 star — Husa Europa 3*
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