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4.0 of 5 Hotel   |   Plaza de Zaragoza 4, 20007 San Sebastian - Donostia, Spain
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Tryp Orly
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GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
mauiscene Maui
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304 reviews from our community

Traveler rating
    52
    119
    82
    34
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Maui
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel is very modern, which is hard to find in San Sebastian. Great location, just 50m off the boardwalk and 5 minutes walk to old town. Parking include is a huge plus in San Sebastian, where parking is expensive and hard to find. Weird that the "first floor" of the hotel starts around the 7th floor of the building. Never... More

Was this review helpful? Yes
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Mauiscene, I will share your opinion with all our friends, because there is no better way to start the day We hope you visit us again soon, and this time instead of working you could be able to live the city to the fullest with your family and friends Regards! Luis Torrico General Manager More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

50 metres from the beach with partial sea views. Perfect location with excellent underground parking facilities. A few minutes walk along the promenade to the town centre and a few minutes more to the old town. We booked bed and breakfast which was very good. San Sebastian is less than one and a half hours drive to the Bilbao ferry... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Thanks a lot Raymond F! We love waking up with these comments Your happiness is our greatest source of motivation, and makes us want to improve every day…for you Luis Torrico General Manager More

Sydney
Contributor
20 reviews 20 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We only overnighted at Tryp but our room was large and clean. Staff were very helpful. When we first arrived, we were put in a room which we could clearly hear the occupants next door so we were moved to another room. The only other room available was a disabled room however it was fine. Close to the beach and... More

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello tlc1986, Thanks for your opinion! Every comment we receive is invaluable for us and I would like to tell you that all the reviews are considered and studyed by our Guest Experience and Operations department See you soon! Luis Torrico General Manager More

Rota, Spain
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was nice enough. The 'premium sea view room' was, unfortunately, just a regular room with a sea view, confirmed by the staff. To be sure, the views were lovely, but overall we didn't find a good value. The desk staff was friendly and helpful, but some of the touches were missing. We had to call and get more... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Allison C., We are sorry that your perception has been negative this time and we would like to tell you that we work every day to maintain a spirit of teamwork and always give a close traetment to our passionate travelers Thanks!!!! Luis Torrico General manager More

Wirral, United Kingdom
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked the tryp only as our base for visiting San Sebastián. The hotel is one street back from the promenade and the wonderful beaches of the town. We were offered an upgrade to a fourth floor room which we took, I thin it was around 50euros extra. Wow, what a view!! From our room we could see the whole... More

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Karen J., My name is Luis Torrico and I am the hotel manager. It was a pleasure to hear from you.Thank you for your kind comments which I shall share with my colleagues. It would be a pleasure to see you on your next visit. Your sincerely Luis Torrico General Manager More

Edmonton, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 13, 2014

The positive - Great location that is close to the beach, and still only a short walk to the Old Town area. Our room had a slight sea view out the side window but I was more than happy with it as the view was awesome. The staff were also very helpful as they spoke english and gave us some... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Cal J, Firstly, I would like to thank you for choosing to stay in our hotel whilst visiting our city. I am grateful to you for your comments via Tripadvisor, as we wish very much to meet all of our customers’ expectations. I would very much wish to see you once again in the hotel, and it would give... More

Aalborg, Denmark
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 12, 2014

The most positive thing about Tryp Orly is the location only about a minutes walk from the beach in San Sebastian. We got a room on the 1th floor (which was actually on the 5th og 6th floor as the inbetween floors werent a part of the hotel). The room had a nice view where we could see a strip... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Henrik E, These comments encourage us to continue carrying out our daily work and provide our passionate travelers visiting the city, unforgettable experiences Every comment we receive is invaluable for us and I would like to tell you that all the reviews are considered and studyed by our Guest Experience and Operations department Thanks for your visit!! Luis Torrico... More

Newcastle, Aus
2 reviews
5 of 5 stars Reviewed October 11, 2014

Spent 4 nights at Tryp Orly. Staff were all helpful friendly and spoke good English. Good breakfast included. We were on the lowest level (I think that was 8th floor) and had a sea view. I would probably try for a higher level though as Tryp Orly is set back one street from some slightly lower height hotels. But great... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Cattsy22, Your words are music to our ears. I would like to start off thanking you for your nice words! We really like to take advantage of these opportunities to greet you once again and thank you for keeping counting on us! Thanks! Luis Torrico General Manager More

London, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed October 8, 2014

My room had a beautiful view of the beach and was very comfortable. The room was clean and had excellent facilities and toiletries etc.. Breakfast was adequate and served from 7.30 till 11. The front desk staff were very helpful. The hotel is within walking distance of the old town, the beach and the town centre.. So it's convenient.. Also... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Flying SOmewhere, Thank you for your excellent rating It was a pleasure to hear from you.Thank you for your kind comments which I shall share with my colleagues. Thanks!!!! Luis Torrico General Manager More

Puerto Vallarta
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 7, 2014

One small block to the most beautiful beach around. This hotel doesn't look like much from the outside but it has good service and comfortable rooms. We stayed in a double the first night with a view of the Cathedral and the second night we upgraded to a junior suite with a partial view of the water and beautiful city... More

Was this review helpful? Yes
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Lizzed, We love to hear that you enjoyed the city, next time don´t hesitate to ask our expert at monuments, share your passion for trendy places Thanks for your comments!!!!! Luis Torrico General manager More

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Additional Information about Tryp Orly

Address: Plaza de Zaragoza 4, 20007 San Sebastian - Donostia, Spain
Phone Number:
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tryp Orly 4*
Number of rooms: 60
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Also Known As:
Tryp Orly Hotel San Sebastian - Donostia
Tryp San Sebastián Donostia
Tryp Hotel Orly

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