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4.0 of 5 Hotel   |   Plaza de Zaragoza 4, 20007 San Sebastian - Donostia, Spain
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A recent review
5 of 5 stars reviewed yesterday
sarmstrong0222 Seattle, Washington
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257 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Seattle, Washington
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I loved this hotel and have nothing bad to say about it. Highlights: Perfect location close to the beach, shopping, and a scenic walk to old town The breakfast was the best hotel breakfast we had in Spain The staff was amazing and helpful and friendly Clean, pretty rooms with a great view We had a great time and it... More

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Grass Valley, California
Top Contributor
53 reviews 53 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We reserved an ocean view room. Looking at the hotel from the street, it was hard to imagine that any of the rooms would have an ocean view. The hotel is one block from the beach, and there are tall buildings between the Tryp Orly and the ocean. It turns out that you could see the ocean from our room,... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello RJ748, Thanks for your wonderful comments!! It's very good of you to read that you recommened our hotel. With you we learned to grow and believe that everything is possible, because you are the only one who always makes us feel that we can be better Thanks!!! Luis Torrico General Manager More

Sydney, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Tryp Orly is in a great location, close to the beach, promenade and a short walk to the old town. It was very good being able to park our car underneath the hotel in the car park. All rooms seemed to have a nice outlook, some with a better view than others. The hotel itself is looking a bit... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Jenny_Sydney5, Every comment we receive is invaluable for us and I would like to tell you that all the reviews are considered and studyed by our Guest Experience and Operations department Your cooperation is very important for us because our objective is to do it better each time. Regads, Luis Torrico General manager More

Québec
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros: - Well located. Near the beach (1 min walk) and the old town (10 min walk). - Good service at the reception desk. - Clean. - Good sized rooms. - Good breakfast buffet (eggs, meat, pastries, bread, fruits juices, coffee, etc.) - Free WIFI with decent speed. Cons: - Rooms aren't soundproof. You can clearly hear your neighbours. -... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello YannLC, We love to hear you are happy with us. We look forward to your next visit to San Sebastián, where we hope you will enjoy our breakfast, now expanded and with new products, really appetizing Thanks!!! Luis Torrico General manager More

San Sebastian
1 review
4 of 5 stars Reviewed 3 weeks ago

the hotel is very well located, and because it occupies the last 4 or 5 floors the view is great. needs some renovation but in a great shape. we did not have the breakfast ( 19 Euro) it is a little expensive, many good places around to eat

Review collected in partnership with Melia Hotels International

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Saadallah, Firstly we would like to thank you for having stayed at Tryp San Sebastian Orly. We would also like to let you know that we sincerely appreciate your opinion in Tripadvisor. Regards, Luis Torrico General Manager More

Vancouver
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were driving from The Pyrenees to Bilbao, and realized we had missed one day in our itinerary and had no booking for the night! We chose San Sebastian rather than Biarritz as it was on our "must-visit" list. After a few other hotel viewings, we stumbled upon the Tryp Orly. The lobby was dismal and the desk clerk was... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Lizzydvancouver, My name is Luis Torrico and I am the hotel manager. It was a pleasure to hear from you.Thank you for your kind comments which I shall share with my colleagues. It would be a pleasure to see you on your next visit. Your sincerely Luis Torrico General Manager More

Ipswich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent two nights at Orly Hotel. The location is superb ... virtually on the sea front, but only 10 minute walk to the Old Town. Reception welcome was excellent, with clear ideas and advice as to what to do and where to go. Great mini suite with superb views, clean, comfortable and good facilities. Good range at breakfast in a... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Basil_peacock, Many thanks for your comments!!! We would like to let you know that we sincerely appreciate your opinion in Tripadvisor. Your cooperation is very important for us because our objective is to do it better each time. Regards, Luis Torrico General Manager More

Colwyn Bay, United Kingdom
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a lovely weekend in San Sabastian the hotel Tryp Orly was clean and tidy, a very well appointed room however the air conditioning unit was worse than useless. We had a corner mini suite which had an absolutely amazing view. Breakfast was in a very modern dinning room, the food was very nicely presented and tasty.

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Laurie R, Firstly, I would like to thank you for choosing to stay in our hotel whilst visiting our city. I am grateful to you for your comments via Tripadvisor, as we wish very much to meet all of our customers’ expectations. I bitterly regret the inconveniences we have caused. We wish to let you know that we will... More

Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Hotel was clean with a reasonably large room and the staff were very helpful, the location is great being very close to the beach and a nice but short walk to the Old town, breakfast was ok, I would stay again if I ever go back there

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Sambo 64, Your words are music to our ears. Thanks a lot Sambo 64! We love waking up with these comments Luis Torrico General Manager More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

My husband and myself stayed for 4 nights on a room only basis last week. The hotel is in a great location for La Concha beach just a 2 minute walk and 7 minutes to the old town. The reception staff were very friendly and informative. The room was a good size and the hotel was very clean.. We had... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Ber M. We are delighted to have been chosen, so that you could live the city to the fullest on your visit If we had the opportunity of choosing our travelers, we would choose you again in a heartbeat. Thanks a lot! Luis Torrico General Manager More

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Additional Information about Tryp Orly

Address: Plaza de Zaragoza 4, 20007 San Sebastian - Donostia, Spain
Phone Number:
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Tryp Orly 4*
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Also Known As:
Tryp Orly Hotel San Sebastian - Donostia
Tryp San Sebastián Donostia
Tryp Hotel Orly

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style
#12 Luxury Hotel in San Sebastian - Donostia
Hotel Class
Number of rooms
60

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