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Tryp Orly

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Plaza de Zaragoza 4, 20007 San Sebastian - Donostia, Spain
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343 reviews from our community

Traveler rating
    65
    134
    89
    37
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I just checked out of the property this morning. I had originally booked for 4 nights for a business stay in San Sebastian, based on the location - the only thing that didn't dissapoint - being closed to the beach and restaurants for a nice walk and glass of wine after work. Upon arrival, the car park looks like out... More 

Was this review helpful? Yes 4
Manchester, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 26, 2015

I'm writing this review bearing in mind that we paid 153 euros via Melia's website for 2 nights in January, so a good price for an expensive city. We booked a standard room and were thrilled to be given one with an amazing sea view as it was my birthday weekend. It really made my trip! The staff were friendly... More 

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Cycleaddict, These comments encourage us to continue carrying out our daily work and provide our passionate travelers visiting the city, unforgettable experiences. We hope you visit us again soon, and this time instead of working you could be able to live the city to the fullest with your family or friends Thanks!!! Luis Torrico General Manager More 

Perth, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 25, 2015

While it might not look like much from the outside, the hotel itself is amazing, The rooms inside were spacious and the view, I dont know if all rooms have an ocean view but ours did and you can see the main beach and the surrounds of San Sebastian. The location of the hotel is perfect, one street back from... More 

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello James S., On behalf of our entire team, I want to thank you for the nice words that you told us about your stay in Tryp San Sebastián Orly. Thanks!!! Luis Torrico General Manager More 

Madrid, Spain
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 5, 2015

The only thing that is positive about this hotel is its location. Other than that, the rooms are very basic, the breakfast is extremely poor, the indoor parking is obscenely overpriced (22 euros/night)! Very disappointed!

Was this review helpful? Yes
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Traveloningly, We are sorry that your perception has been negative this time and we would like to tell you that we work every day to maintain a spirit of teamwork and always give a close traetment to our passionate travelers Every comment we receive is invaluable for us and I would like to tell you that all the reviews... More 

Madrid, Spain
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2014

I was there with my family (my wife and 2 kids), room very clean, excelent breakfast, very well located with easy Access to every where in San Sebastian, a really walking distance. The very friendly staff made our stay confortable and happy

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Ricardo M., I would like to start off thanking you for your nice words! We really like to take advantage of these opportunities to greet you once again and thank you for keeping counting on us. The next time you make a stop at any of our hotels let me know and we will send you the routes OWN... More 

Maui
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 14, 2014

Hotel is very modern, which is hard to find in San Sebastian. Great location, just 50m off the boardwalk and 5 minutes walk to old town. Parking include is a huge plus in San Sebastian, where parking is expensive and hard to find. Weird that the "first floor" of the hotel starts around the 7th floor of the building. Never... More 

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Mauiscene, I will share your opinion with all our friends, because there is no better way to start the day We hope you visit us again soon, and this time instead of working you could be able to live the city to the fullest with your family and friends Regards! Luis Torrico General Manager More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 4, 2014

50 metres from the beach with partial sea views. Perfect location with excellent underground parking facilities. A few minutes walk along the promenade to the town centre and a few minutes more to the old town. We booked bed and breakfast which was very good. San Sebastian is less than one and a half hours drive to the Bilbao ferry... More 

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LuisTorrico, Director General at Tryp Orly, responded to this review

Thanks a lot Raymond F! We love waking up with these comments Your happiness is our greatest source of motivation, and makes us want to improve every day…for you Luis Torrico General Manager More 

Sydney
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 27, 2014

We only overnighted at Tryp but our room was large and clean. Staff were very helpful. When we first arrived, we were put in a room which we could clearly hear the occupants next door so we were moved to another room. The only other room available was a disabled room however it was fine. Close to the beach and... More 

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello tlc1986, Thanks for your opinion! Every comment we receive is invaluable for us and I would like to tell you that all the reviews are considered and studyed by our Guest Experience and Operations department See you soon! Luis Torrico General Manager More 

Rota, Spain
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 27, 2014

This hotel was nice enough. The 'premium sea view room' was, unfortunately, just a regular room with a sea view, confirmed by the staff. To be sure, the views were lovely, but overall we didn't find a good value. The desk staff was friendly and helpful, but some of the touches were missing. We had to call and get more... More 

Was this review helpful? Yes
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Allison C., We are sorry that your perception has been negative this time and we would like to tell you that we work every day to maintain a spirit of teamwork and always give a close traetment to our passionate travelers Thanks!!!! Luis Torrico General manager More 

Wirral, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 21, 2014

We booked the tryp only as our base for visiting San Sebastián. The hotel is one street back from the promenade and the wonderful beaches of the town. We were offered an upgrade to a fourth floor room which we took, I thin it was around 50euros extra. Wow, what a view!! From our room we could see the whole... More 

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Karen J., My name is Luis Torrico and I am the hotel manager. It was a pleasure to hear from you.Thank you for your kind comments which I shall share with my colleagues. It would be a pleasure to see you on your next visit. Your sincerely Luis Torrico General Manager More 

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