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4.0 of 5 Hotel   |   Plaza de Zaragoza 4, 20007 San Sebastian - Donostia, Spain
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Tryp Orly
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277 reviews from our community

Traveler rating
    45
    109
    76
    32
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed today NEW

My husband and I stayed here for only a night while driving through to Bordeaux. The front of the building is not at all impressive but it looks like they are doing some repairs. The hotel was easy to get to and the parking garage below was easy to park in. (large stalls which is unlike Europe) The lobby is... More

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San Sebastian - Donostia, Spain
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

The check in went very well the guy was extremely helpful even put our car away in the hotel car park which is also London price. The room had all you needed and was sound proofed. The lifts need desperate make over. All in all a ok stay at a price.

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Hazlemere
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a couple on a driving tour. We stayed here a few years ago & found it good, so returned. I had to ignore a few no entry signs but managed to park outside ;). Room was good - ticked all our boxes. Concierge service helpful - took our bags & parked my car & check in process lengthy... More

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Richardhazlemere, We love to hear you are happy with us. We all work for our passionate travelers in our enjoyable and dynamic environment. See you soon!!! Thanks!!! Luis Torrico General Manager More

1 review
1 of 5 stars Reviewed 2 weeks ago

Booked premium room sea views 3 nights based on website photograph. Allocated room with 1 dirty window. Brought printout of room photo to reception - staff uninterested in helping - advised by staff ( following checking on system) that no other premium sea view rooms were available for my stay. Went back to room and checked hotel website and other... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Niall S, Firstly, I would like to thank you for choosing to stay in our hotel whilst visiting our city. I am grateful to you for your comments via Tripadvisor, as we wish very much to meet all of our customers’ expectations. I bitterly regret the inconveniences we have caused, but as can not be otherwise, all photographs of... More

Lugo di Vicenza, Italy
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was a little hard to find when we were driving downtown, but as soon as we found it we were in the heart of San Sebastian with no need to drive anywhere anymore. The reception is small and pleasant, always offering water and snacks. There is the most amazing floral smell all throughout the hotel which I found... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Feliciagdoyle, I would like to start off thanking you for your nice words! We really like to take advantage of these opportunities to greet you once again and thank you for keeping counting on us! Every comment we receive is invaluable for us and I would like to tell you that all the reviews are considered and studyed by... More

Toulouse, France
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed for 2 nights in July. The location of the hotel is amazing - about 50 meters from the beach. They also offer parking for an additional charge which you should definitely take advantage of. Parking in San Sebastien is difficult. The staff was friendly, rooms were clean - I don't look for much else in a hotel when... More

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Thanks a lot Nicole R! We love waking up with these comments These comments encourage us to continue carrying out our daily work and provide our passionate travelers visiting the city, unforgettable experiences Regards!!! Luis Torrico General Manager More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

From the outside we held our breath thinking how old and weathered the hotel looked- however once inside we were greatest with the most friendly reception desk man! He was so helpful throughout our stay here! Anything we asked he was only too pleased to go over and above to give direction and always smiling! Turns out mostly everything in... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Amy H, On behalf of our entire team, I want to thank you for the nice words that you told us about your stay in Tryp San Sebastián Orly. These comments encourage us to continue carrying out our daily work and provide our passionate travelers visiting the city, unforgettable experiences Thanks!! Luis Torrico General Manager More

Aliso Viejo, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 2, 2014

Great location next to the beach. The staff gave us a list of the local places to get tapas which was helpful. We stayed in the top floor in the junior suite and I was very pleased with the view and the balcony which is basically the whole length of the room! The front desk workers also were very friendly... More

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello John W., Thanks for your comments! We love to hear that you enjoyed the city, next time don´t hesitate to ask our expert at monuments, share your passion for trendy places Regards, Luis Torrico General Manager More

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 30, 2014

I loved this hotel and have nothing bad to say about it. Highlights: Perfect location close to the beach, shopping, and a scenic walk to old town The breakfast was the best hotel breakfast we had in Spain The staff was amazing and helpful and friendly Clean, pretty rooms with a great view We had a great time and it... More

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LuisTorrico, Director General at Tryp Orly, responded to this review

Hello Sarmstrong0222, Congratullations!!!! We love to hear you are happy with us. Thanks!!! Luis Torrico General Manager More

Grass Valley, California
Top Contributor
60 reviews 60 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 13, 2014

We reserved an ocean view room. Looking at the hotel from the street, it was hard to imagine that any of the rooms would have an ocean view. The hotel is one block from the beach, and there are tall buildings between the Tryp Orly and the ocean. It turns out that you could see the ocean from our room,... More

Was this review helpful? Yes 1
LuisTorrico, Director General at Tryp Orly, responded to this review

Hello RJ748, Thanks for your wonderful comments!! It's very good of you to read that you recommened our hotel. With you we learned to grow and believe that everything is possible, because you are the only one who always makes us feel that we can be better Thanks!!! Luis Torrico General Manager More

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Additional Information about Tryp Orly

Address: Plaza de Zaragoza 4, 20007 San Sebastian - Donostia, Spain
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tryp Orly 4*
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Also Known As:
Tryp Orly Hotel San Sebastian - Donostia
Tryp San Sebastián Donostia
Tryp Hotel Orly

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