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Silken Amara Plaza Hotel

Certificate of Excellence
Plaza Pio XII 7, 20010 San Sebastian - Donostia, Spain
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Best prices for: 1 room 1 guest
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Silken Amara Plaza Hotel
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Silken Amara Plaza Hotel
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516 reviews from our community

Traveler rating
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    289
    71
    10
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Top Contributor
53 reviews 53 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is extremely average, for an above-average price. The location is not bad (everything located better is hideously expensive), but it's still a good 2km to the area you really want to be in. The carpet is filthy, the bathroom smelled odd at times, and the noise insulation from other floors/rooms is utter garbage. The TV had very few... More 

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Punta Gorda, Florida
Top Contributor
267 reviews 267 reviews
43 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for two nights while taking a tour of Spain. The room was spacious and the bed was comfortable. We had an excellent meal in the hotel restaurant. It is a short walk from the hotel to the center of town. The hotel staff were helpful. The breakfast was okay. In general we have found the breakfast In... More 

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Barcelona, Spain
Top Contributor
140 reviews 140 reviews
42 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a comfortable hotel a little way out of town (25 minute walk from the centre, but connected by a bus stop around the corner, costing 1.65 euro and taking 10 minutes to get into town). It is by no means super luxurious, or romantic, so if that is what you're after think again before booking. The reception staff... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Hotel was in the ideal location; close to the motorway, bus station and 20 minute walking from the night life. Rooms were very nice, staff was friendly and the atmosphere was great. Breakfast exceeded our expectations. Highly recommend and would stay again.

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Liverpool, United Kingdom
Top Contributor
51 reviews 51 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The Amara Plaza is an excellent hotel albeit a little way from the old town and the beach which are a pleasant 25 min walk from the hotel. The hotel staff were friendly and extremely helpful and the hotel has a warm and welcoming feel to it. Throughout the hotel there was interesting art works which enhanced its individuality. The... More 

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Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear guest, Thank you very much for your review, is a pleasure to know you enjoyed your stay at Silken Amara Plaza. We are specially proud of your definition about our staff and the warm welcome, this gives sense to our work and will motivate our team to continue in the same line. We really look forward to seeing you... More 

Adelaide, Australia
Top Contributor
105 reviews 105 reviews
59 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked the hotel via Expedia. Aside from the decent TripAdvisor reviews, primary reason for choosing this hotel over others was the availability of king size beds, which was explicit in our room booking. We had paid more for a 'comfort' room accordingly. The room we were provided with only had a double bed, not even a queen size. The... More 

Was this review helpful? Yes 1
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear guest, Thank you very much for taking the time to send your review. We just regret that the first twin room have not been totally comfortable for you.In any case, we have taken note of your comment and hope it will not be an impediment to book in with us again in the future in the eventuality you came... More 

Los Angeles
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If u take the bus from Bilbao it ends close by the hotel. That is to say you are close to the bus terminal. Ask for a room on the highest floor facing south - less noise. Clean hotel and good service. Good breakfast. If you need to buy ticket and get assigned seat go thru the restaurant's front door,... More 

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Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear guest , Thank you very much for your review. We appreciate your recommendations about our location which will be helpful for future guests who decide to stay with us. Please, do not hesitate to contact us if you ever come back to San Sebastian , we really look forward to seeing you here again. Kind regards, Hotel Silken Amara... More 

Enmore, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We managed to get a great deal on bookings.com on this hotel and stayed for four nights. Service was great, room and bathroom was big and comfy, bed was a great size and staff spoke good English. Walkabke distance to the city.

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Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear Jessyka, Thank you for your review about your stay in Silken Amara Plaz. We are proud to know you enjoyed our Hotel, we look forward to seeing you again in the near future. Yours sincerely, Hotel Silken Amara Plaza More 

Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 11, 2015

Spent 4 nights in this hotel. Room is quite big with a huge double bed and nice furniture. Decent bathroom although it didn't have anything to lock the bathroom door. Room got pretty hot during the night although it is supposed to have air conditionning, I'm not sure it was working at the time we were there. Location is quite... More 

Was this review helpful? Yes 2
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear Guest, Thank you so much for sharing with us your experience at Silken Amara Plaza. We are glad to see we provided you with a good quality service, our main goal its to make of our guests stay a great experience and we see we achieved it during yours. We look forward to welcoming you soon and make your... More 

Skegness, UK
Top Contributor
93 reviews 93 reviews
34 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed April 10, 2015

We spent 3 nights at the Amara Plaza over the Easter weekend. Just steps away from the bus station it was ideal for us as we arrived in the evening from Bilbao airport by bus so it was great to be so near to our hotel. Check in was quick and staff were friendly. Our room was very clean, modern... More 

Was this review helpful? Yes 1
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear Guest, Thank you very much for your review. We are very proud to read everything was perfect, as this is the best motivation we might find to keep working in the same direction. Please, do not hesitate to return to Amara Plaza hotel, we will be delighted to see you again. Kind regards, Hotel Amara Plaza More 

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Amenities