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Silken Amara Plaza Hotel

Certificate of Excellence
Plaza Pio XII 7, 20010 San Sebastian - Donostia, Spain
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Silken Amara Plaza Hotel
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554 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We loved this hotel! Everybody was very friendly and the area, next to the river, was very pretty and quiet. The walk to the center is around 15 minutes, but we didn't mind! The room was big and nice and we will probably go back there in our next trip to Donostia.

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Gentofte, Denmark
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very standard hotel of the more traditional business type. The rooms are clean and relatively spacious. Setback though was that we had to take a taxi to the old city to experience San Sebastian. We didn't include breakfast in the hotel restaurant but took it next door in the small café.

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atlanta
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We toured Basque Country for 4 days by rental car, and used the Amara Plaza as our base to visit San Sebastain, Bilbao and Pamplona. Spending much time away from our accomodations, we were looking for a reasonably priced, full service hotel, and the Amara Plaza fit the bill well. In the evenings, we could easily walk along the river... More 

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Leighton Buzzard, United Kingdom
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has many things in its favour. It is comfortable, with good bar, cafe. The rooms are well appointed and there is car parking below the hotel. It is about 1 mile from the sea, but this is not too much of a hardship. It is right next to the bus station, but we were not troubled by the... More 

Was this review helpful? Yes 2
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear Alan, Thank you so much for sharing with us your experience at Silken Amara Plaza. We are glad to see we provided you with a good quality service, our main goal its to make of our guests stay a great experience and we see we achieved it during yours. We look forward to welcoming you soon and make your... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for 5 nights. The room was clean and spacious with a huge comfortable bed. The staff were friendly and helpful. We requested a room away from the bus station, as other reviewers recommended, and as a result had no problems with street noise. We found the location to be good. It was a 15-20min walk... More 

Was this review helpful? Yes 1
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear guest, Thank you very much for your review, is a pleasure to know you enjoyed your stay at Silken Amara Plaza. We are specially proud of your definition about our staff , this gives sense to our work and will motivate our team to continue in the same line and we appreciate your recommendations about our location which will... More 

Miami
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 27, 2015

Nice business hotel. Central location but not close to the beach. We requested a room in a higher floor and opposite to the adjacent bus station. The room was very comfortable, clean and quiet. The staff at the front desk is very nice and helpful. There is a parking garage with direct entrance to the hotel. But a little pricey,... More 

Was this review helpful? Yes 1
New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2015

Location is not super central but just a short walking distance (10 mins to 20 mins depending on how far) to the center of town. Wonderful breakfast selection. Room was clean & staff was helpful. Bathroom was also very nice and they provided some toiletries. Wifi was pretty good.

Was this review helpful? Yes 1
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear Liz, Thank you for your review about your stay in Silken Amara Plaza. We are proud to know you enjoyed our Hotel, we look forward to seeing you again in the near future. Best regards. Hotel Silken Amara Plaza More 

Tours, France
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 23, 2015

Was in business trip in SAN SEBASTIAN. Nice place and good rooms. Wifi was OK with enough flow to work. Hotel well localized in the city with quick acces to highways. Breakfast was very nice with lot of choices (salt or sweet). Very convenient car park just below the hotel.

Was this review helpful? Yes 1
San Juan, Puerto Rico
Level Contributor
147 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 21, 2015

This is a nice business hotel, with good service and pretty rooms. It has a good central location for business, but for tourist a better location would be closer to the La Concha area. No complaint, except for the location.

Was this review helpful? Yes 1
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 18, 2015

Stayed a few times with work, nice hotel with all the amenities, whilst average on price it is good and a short walk from the town, station and restaurants etc. Cannot go far wrong as decent parking is sometimes hard to find in San Sebastian and the road access here is good too.

Was this review helpful? Yes 1
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