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Silken Amara Plaza Hotel

Certificate of Excellence
Plaza Pio XII 7, 20010 San Sebastian - Donostia, Spain
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Silken Amara Plaza Hotel
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571 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Amazing hotel, incredible service, front desk extraordinary people!!!! Very nice place with an amazing breakfast, really impressive. The walking area around the hotel is lovely with magnificent views and much appreciated shade, in the river side

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Dubai, United Arab Emirates
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This Hotel didnt look very pretty on the outside, but after I entered I was very surprised. Very nice, clean and beautifully renovated. The staff was extremely helpful, always willing to give very specific advise, suggestions and directions. Quick checking in and checking out. Good size room and bathroom. I liked the location, its not right there in the middle... More 

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Carlisle uk
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from our Stay and we had a wonderful time. The guy that checked us in was most helpful,we were always pleased to see him on reception and his English was perfect,he always answered our queries and let our daughter help herself by the handful to the complimentary sweets,which were very nice I must say. We were... More 

Was this review helpful? Yes 1
County Galway, Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely stay in the Silken Plaza, great location for the bus terminal to and from the airport. Good 20 min walk to the beach /town. Nice comfortable rooms, very clean. Staff friendly and helpful. We loved the breakfast here, lots of variety and tasty options.

Was this review helpful? Yes 1
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear guest, Thank you so much for sharing with us your experience at Silken Amara Plaza. We are glad to see we provided you with a good quality service, our main goal its to make of our guests stay a great experience and we see we achieved it during yours. We look forward to welcoming you soon and make your... More 

Adelaide, Australia
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent two nights in this hotel and found it to be a good, clean and comfortable hotel. While it is not next to the beach it is quite an easy and pleasant walk along the river to get there and there are some good bars nearby. The staff are very pleasant and helpful and the rooms are a reasonable... More 

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Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear Cindy, Thank you for your review about your stay in Silken Amara Plaza. We are proud to know you enjoyed our Hotel, we look forward to seeing you again in the near future. Best regards. Hotel Silken Amara Plaza More 

New York City, New York
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We loved this hotel! Everybody was very friendly and the area, next to the river, was very pretty and quiet. The walk to the center is around 15 minutes, but we didn't mind! The room was big and nice and we will probably go back there in our next trip to Donostia.

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Gentofte, Denmark
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed July 25, 2015

This is a very standard hotel of the more traditional business type. The rooms are clean and relatively spacious. Setback though was that we had to take a taxi to the old city to experience San Sebastian. We didn't include breakfast in the hotel restaurant but took it next door in the small café.

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atlanta
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 21, 2015

We toured Basque Country for 4 days by rental car, and used the Amara Plaza as our base to visit San Sebastain, Bilbao and Pamplona. Spending much time away from our accomodations, we were looking for a reasonably priced, full service hotel, and the Amara Plaza fit the bill well. In the evenings, we could easily walk along the river... More 

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Leighton Buzzard, United Kingdom
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 19, 2015

This hotel has many things in its favour. It is comfortable, with good bar, cafe. The rooms are well appointed and there is car parking below the hotel. It is about 1 mile from the sea, but this is not too much of a hardship. It is right next to the bus station, but we were not troubled by the... More 

Was this review helpful? Yes 2
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear Alan, Thank you so much for sharing with us your experience at Silken Amara Plaza. We are glad to see we provided you with a good quality service, our main goal its to make of our guests stay a great experience and we see we achieved it during yours. We look forward to welcoming you soon and make your... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

We stayed at the hotel for 5 nights. The room was clean and spacious with a huge comfortable bed. The staff were friendly and helpful. We requested a room away from the bus station, as other reviewers recommended, and as a result had no problems with street noise. We found the location to be good. It was a 15-20min walk... More 

Was this review helpful? Yes 1
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review

Dear guest, Thank you very much for your review, is a pleasure to know you enjoyed your stay at Silken Amara Plaza. We are specially proud of your definition about our staff , this gives sense to our work and will motivate our team to continue in the same line and we appreciate your recommendations about our location which will... More 

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