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Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian

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Paseo Republica Argentina, 4, E-20004 San Sebastian - Donostia, Spain
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Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian
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Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian
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819 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london
Top Contributor
227 reviews 227 reviews
39 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed in some lovely hotels and this is as good as any . A proper 5* hotel that offers impeccable service . Everything is of the highest standard , the bar , the barmans expertise , the concierge , the reception desk and restaurant . We had a standard room but it was huge with a spacious bathroom... More 

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maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear phillip g, Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We would like to thank you for letting us know how impressed you were with the service you received. Hope that we may have the pleasure of welcoming you to the Maria Cristina Hotel in the future. Best regards, Stijn Oyen... More 

Blue Mountains Australia
Top Contributor
116 reviews 116 reviews
37 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 1 week ago

This has to be one of the best Hotels we have ever stayed in. From the moment we stepped through the door everything has been absolutely superb. We were upgraded to a suite which was an especially lovely gesture on the part of the Hotel. It was the size of a small house! The breakfasts are just divine, the selection... More 

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maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear Sallymay4, Thank you for taking the time to share your experience with the travelling community. We are pleased that you enjoyed the service provided here at the hotel and we will not hesitate to congratulate our staff on this. It is also nice to read that you appreciated the room and breakfast offered. We hope that you return to... More 

Sydney, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our 4th stay at the Hotel Maria Cristina - we visit San Sebastian every year and this hotel is a class of its own. A passionate and friendly team with the greatest attention to detail - including personalised greeting card acknowledging our return - combined with impeccably grand rooms furnished with luxury bedding and plush pillows, this hotel... More 

Was this review helpful? Yes 1
maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear Champagne001, We are delighted that you enjoyed your recent stay with us. It is extremely rewarding to receive such high praise from returning guests. As you rightly mention, it is the work of all the staff here who strive to improve year upon year. We will pass on your kind words, especially to those mentioned in your review. We... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Maria Cristina for two nights for my wife's birthday, and from the moment we arrived were made to feel special. We were upgraded to a gorgeous suite on the top floor where a bottle of local Rioja and plate of cheeses awaited. The suite was perfect; huge, extremely comfortable bed, beautifully finished bathroom and amazing views... More 

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maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear mwilson66, First of all, thank you for taking the time to write such kind words about the Hotel María Cristina and our staff. It’s nice to hear that you and your wife enjoyed this special occasion in San Sebastian, making the most of the city’s rich gastronomic culture. It also sounds as though you made the most of your... More 

Bulli, Australia
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved this hotel. The whole hotels is beautifully presented. Our Junior Suite room was fanatsic and a wonderful place to come back to after a day out in San Sebastain. The hotel staff went out of their way to help us explore the old part of town and point us in the right direction for some good shopping. We... More 

Was this review helpful? Yes 2
maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear PeterDeane47, It is extremely rewarding to read such positive comments regarding your stay in our hotel and for this we are very grateful. We are also pleased that you enjoyed our beautiful city. It really is a collective effort here and your comments will be passed on to the team. We sincerely hope to have the opportunity to welcome... More 

Dunmore East, Ireland
Top Contributor
69 reviews 69 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sadly, I was just visiting the Maria Cristina on a technical visit with a small group of travel agents but got to undertake a comprehensive tour of the property which enjoys a commanding view over the city centre in San Sebastian and which serves as the de facto headquarters for all the glitterati who descend on the city every year... More 

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maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear DominicDeBurca, Thank you for your kind words regarding your tour of the Hotel Maria Cristina. We are delighted that you enjoyed the experience and appreciated the prime location within the city. We hope to welcome you for a longer period in the future. Kind regards, Stijn Oyen General Manager More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 5, 2015

I love this hotel! Everything about it was perfect. It is much more affordable than any other hotel I have seen in it's class, but felt like luxury all the way. The room was huge and the beds were very comfortable. The Art Deco bathroom could have hosted a medium sized cocktail party. The service was great, the food was... More 

Was this review helpful? Yes 2
maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear Coco1974255100, Thank you for taking the time to share your kind words regarding your stay in the Hotel María Cristina. We will not hesitate to pass on your praise to the whole team; it is always a pleasure to hear from such enthusiastic guests. We hope to have the opportunity to welcome you again in San Sebastián. Kind regards,... More 

Saint Louis, Missouri
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 2, 2015

My husband and I stayed at the Maria Cristina in early October 2014. We stayed in room 504 which is a gorgeous suite with a beautiful terrace with a great view. The service in the hotel was excellent. The staff is very attentive and truly seem to enjoy being of assistance. The lobby and bar areas are beautiful. The doorman... More 

Was this review helpful? Yes 1
maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear Y A, It is always rewarding to read comments such as yours and we thank you for taking the time to share your opinion. We are pleased that you enjoyed the decoration of the public areas and room. Our staff pride themselves on the highest levels of service and we will pass on your compliments without fail. It would... More 

Belfast
Top Contributor
54 reviews 54 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 2, 2015

This is the 5* hotel against which other hotels with a similar rating or ambition should compare themselves against. Everything was perfect, the staff, the surroundings, the bedrooms, the ambience, location and food. Four nights spent in the Maria Cristina was a special treat on a special occasion and the hotel and their staff played their part - thank you... More 

Was this review helpful? Yes
maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear Hayles7, First of all, thank you for taking the time to write this review. We are delighted that you spent such a positive stay with us, making the most of the services that the hotel offers. It is a real team effort here and so we will communicate your praise with the entirety of the staff. It would be... More 

Henderson, Nevada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

My Family and I stayed over Christmas. It is one of the most elegant and beautiful hotels we have stayed at. It is a restored palace and believe me, we felt like royalty being there! The lobby and other public areas are elegant and tastefully decorated. The rooms are huge by european standards. But, most of all, the staff could... More 

Was this review helpful? Yes 2
maria-cristina-hotel, Director General at Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian, responded to this review

Dear Sylvia T, Thank you for taking the time to write your nice comments. We are very glad to know how much you have appreciated the attention and service provided to you by our associates. It is indeed rewarding to read that we fulfilled your expectation and that we've created good memories for you to bring back home. We remain... More 

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