Yes, the property needs a refresh. Hopefully Starwood will step up and make that happen. We used Starwood points for 5 nights and were extremely happy. Decent size rooms (my friends got upgraded to a huge suite on the 5th floor), great location, and a bit of history. Would have loved to see old pictures from when the hotel was... more

Recently spent two nights. Arrived by car and was immediately helped, they opened my wife’s side and escorted her to the front of the hotel (comes with in/out privileges). Quick and efficient! During check-in they needed a few minutes, so they escorted us to the bar for free drinks. Great service in the bar, they came to the table and... more

We traveled to San Sebastian in our rent-a-car from France (staying at Chateau & Relais hotels) and had a wonderful visit staying five nights at the Maria Cristina which is a member of the SPG Luxury Collection of hotels. We used the location as our center point to visit primarily the 'old town' which is literally a 3 minute walk... more

If you want only 1 room for 2 adults and 2 small kids, just call the hotel and they will accomodate you. I got a deluxe room and paid additional for a small twin bed sized cot on a nightly basis. Wont find this anywhere on line. Rooms are huge, although the furniture is a bit worn and dated for... more

Only stayed at the hotel for one night. Was upgraded to the Picasso suite as a SPG Platinum member. Very nice. This included a massive sitting room along with the large bedroom and bathroom. Nice rooms but some telltale signs of age. In total we had 3 balconies; one with a direct view onto the square. Hotel was near the... more

We stayed three nights at the lovely Maria Cristina. From the moment we checked in it was top notch service, especially the two brunette ladies at the front desk. The room was very lovely. There was an old fireplace and chandellier that made you feel you were in a different decade. The bathrom was a little dated. The marble was... more

One of the old style grand hotels. Needs a good refurbishment. Large rooms and bathrooms. Patience is required if you require hot water - 6-8 minutes! Staff try hard but I would rate this no more than 4* more

Stayed four four nights in August/September, and would return in a heartbeat. The room was spacious and beautifully appointed; the bed was without question the most comfortable we have ever slept upon in a hotel, and the bathroom was simply lavish. A bath with a separated shower area with marble seating, a long commode with his/hers sinks and ample marble... more

My wife and I visited San Sebastian in late July 2009...The hotel was relatively easy to find and was in an excellent location just outside of old town and close to the other sights in the city...Service was a bit slow and at times the staff seemed to not know the answer to basic questions...That being said, they tried very... more