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Mercure Monte Igueldo

GreenLeadersBronze level
Paseo del Faro 134, 20008 San Sebastian - Donostia, Spain (Formerly Monte Igueldo Hotel)
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Mercure Monte Igueldo
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621 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maadi, Cairo, Egypt
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spectacular view of ocean and harbor from our balcony. Perfect if you are looking to relax with a view and are willing to take taxi into town -- too far to walk. Fenicula to bottom of hill. The room was very comfortable, though not exceptional. No suites in building, but recently refurb. Restaurant was good enough and reasonably priced --... More 

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Taunton, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

I stayed here for one night 19th March - what fantastic value. Unrepeatable location with magnificent views, a good sized well kitted bedroom with a bathroom that has a bath, friendly helpful staff and a proper cooked breakfast in a hotel that has spacious public rooms and good parking all in San Sebastian at low season price of Euros 88.... More 

Review collected in partnership with Accorhotels.com

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Marymy P, Director General at Mercure Monte Igueldo, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, More 

Logrono, Spain
Senior Contributor
44 reviews 44 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 8, 2015 via mobile

so spectacular views. Such a pity the breakfast is apparently in a challenge for the worst price quality buffet of northern Spain, and with quite a pole position too! But the views off season are reasonablypriced, the view from the top is mind blowing, the spacious lobby with the thirty year old leather couches you must like it. Service some... More 

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Marymy P, Director General at Mercure Monte Igueldo, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, More 

Oslo, Norway
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 14, 2015

Hi I'm traveling a lot world wide, both business and pleasure; this hotel had a very friendly reception, a perfect address with a beautiful San Sebastian view, but a lousy restaurant with close to absolutely no service and food not close to what the menu signalized. Even when I complained directly, no further action was initiated... Participated in an international... More 

Was this review helpful? Yes 1
Marymy P, Director General at Mercure Monte Igueldo, responded to this review

I am really sorry to hear that our restaurant was not up to expectations. Kind regards, More 

Vila Seca, Spain
Top Contributor
221 reviews 221 reviews
27 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed January 8, 2015

It's an old-fashioned hotel in top of Igueldo Mount. It has large room with comfortable beds and very soft and uncomfortable pillows. To access in to this hotel first you must identify in a toll and they check if you've booked a room. It has a special tram that links to beaches.

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Marymy P, Director General at Mercure Monte Igueldo, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, More 

Andernos-les-Bains, France
Top Contributor
109 reviews 109 reviews
78 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed November 29, 2014

The 360° view over the Concha bay is absolutely stunning (the downside of this is that the hotel is a concrete eyesore that ruins the scenery from just about any point of the bay). I suppose that this place was a "Parador" built under Franco. It doesn't look like much has changed since then. In a hotel of this category... More 

Was this review helpful? Yes 4
Marymy P, Director General at Mercure Monte Igueldo, responded to this review

Many thanks for your kind review. I am glad my team made your stay enjoyable. More 

Winchester, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

This Hotel offers by far the best location and views of San Sebastian. We were fortunate enough to have a balcony room overlooking the bay and it was a postcard quality view. Simply stunning. When asking at Reception if there was a shuttle bus down to the main beach, the response was one of a kind, "Shuttle Bus Sir? Why... More 

Was this review helpful? Yes 1
Marymy P, Director General at Mercure Monte Igueldo, responded to this review

Thank you for your kind comments and compliments I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, More 

Top Contributor
699 reviews 699 reviews
39 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed November 11, 2014

Best view of San Sebastian ... I went here way back in 2006 and the place appears to be the same from recent reviews. Fantastic views from the Bay Side rooms with the little balconies but the hotel itself has spotty service. Though I must say it is a nice place to hide from the hustle and bustle in Downtown... More 

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Marymy P, Director General at Mercure Monte Igueldo, responded to this review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, More 

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