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Hotel San Sebastian

Av Zumalacarregui 20, 20008 San Sebastian - Donostia, Spain
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1 room 1 guest
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150 Reviews from our TripAdvisor Community

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Traveler rating
    18
    85
    39
    4
    4
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39
47
5
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guildford, United Kingdom
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a hotel in San Sebastian! Memorable? Nope. Conveniently located? Yes. Situated on the main road in Ondaretta district (noisey - see room recommendation). A classic style hotel that could be anywhere. Very comfortable. Clean, well maintained, classic style. Good size rooms. Rooms with safe/hair dryer/bath/TV/AC (don't forget it is Spain so all twin beds). Only facilities are a... More 

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2 reviews
1 of 5 stars Reviewed 3 weeks ago

Definitely far from a 4 star hotel. I've stayed in countless hotels and this wins the award for worst reception service. Hard to ask for directions and help for good restaurants. Will book elsewhere next time. Rooms are decent and spacious. Its close enough to the beach. Not worth the cost for sure!!!

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Travelers are raving about these San Sebastian - Donostia hotels

London
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Efficient reception staff, but far from welcoming. A poor lady on her own trying to run the bar and the restaurant. Absolutely run off her feet. However, the breakfast and the evening meal were very good. We had a 4th floor suite and the room was lovely. However, nothing made us want to return. Even a polite " Thanks for... More 

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Mexico City, Mexico
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 20, 2015

I stayed here along with a group of 12 guys and our stay was very pleasant, I believe the hotel is in great condition, the rooms are a bit tiny but you can manage to live with it and the staff are quite friendly. We stayed there for a weekend and I would say it is the perfect place to... More 

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Glasgow, United Kingdom
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed July 18, 2015

We were so disappointed by our initial experience on arrival here, as we had such high expectations after reading some of the reviews. It was tired and lacked any quality public spaces. I would not rate this hotel as 4 star! Maybe we just have high standards. We were unhappy with our room, which was tired, dull and in desperate... More 

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Raleigh, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2015

This is a nice hotel located a few blocks from the beach, but on the opposite end from shopping, historic area. My single room was small, but clean and adequate. No hot water for tea/coffee in room and no clock. Breakfast buffet was extensive and fresh (although coffee not the best). The hotel staff were not especially helpful and would... More 

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Lancashire
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 29, 2015

Thank you so much Fani at the front desk for your amazing food recommendations. We had three wonderful evenings and all because of you! Many of my favourite Pintxo bars in the old town were closed for annual holidays until July which was a disappointment but instead found three with real quality to add to my list! I have been... More 

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Portland, Oregon
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 21, 2015

Loved this location in a quiet yet very convenient part of town. Less than 5 min walk to the beach. The hotel itself is fine--not much in the way of character, but the front desk staff were very friendly. Room had a couple of funny smells--faint odor of smoke (to be fair I had not requested a non-smoking room) and... More 

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Sedro Woolley, Washington
Level Contributor
128 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed January 1, 2015

I have stayed in Hotel San Sebastian many times - always during the Donisti Cup - this hotel goes above and beyond to serve large groups during the tournament – the staff is amazing and patient – rooms are comfortable and there is a variety to choose from even quads and triples – The breakfasts are great with plenty of... More 

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SilviaVO, Director Comercial at Hotel San Sebastian, responded to this review

Dear Mr. Warman, Thank you for sharing your opinion and for choosing us every year on your stays in San Sebastián. We will be happy to welcome you again soon. Best regards, More 

Paris, France
Level Contributor
63 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 9, 2014

Great option for a getaway weekend. The staff was helpful, the room was spacious and clean - we got one on the top floor with a terrace - tough it may need to be refreshed - as most of the hotel. Location is not bad either.

Was this review helpful? Yes 2
SilviaVO, Director Comercial at Hotel San Sebastian, responded to this review

Dear Itomte, Thank you for your oponion and for having chosen us for your stay in San Sebastián, We are glad to know you had a great stay with us and hope to see you again soon. Yours sincerely, More 

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