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Pension Ur-Alde

Certificate of Excellence
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Puerto N. 17, 2, 20003 San Sebastian - Donostia, Spain
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10% off room rate
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1 room 1 guest
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Pension Ur-Alde
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67 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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English first
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    (14)
  • Jun-Aug only
    (28)
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    (17)
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Australia
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Located on the 2nd floor of a lovely older style building and right in the centre of the old city, Pension Ur-Alde absolutely deserves its positive ratings from travellers. Our friend came across this little gem and suggested we stay for 2 nights – so glad she found it – and wished we could have stayed longer! You are immediately... More 

Was this review helpful? Yes
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello Suzzane, It's just incredible arriving the office and reading this review! Honestly I can not find the correct words to express my gratitude and happiness except: thank you. One of our goals is to assist the guests in all you will need during the stay, Feeling that we achieve this mision, gives us the energy to continue with it.... More 

1 review
5 of 5 stars Reviewed July 1, 2015 via mobile

We stayed here for a week in June and we had the most wonderful time. San Sebastián alone is a great place but our experience was made so much better by the welcome, the kindness and helpfulness of the staff we met at pension ur alde! Thanks again Haritz, Christina and the rest! Hope to see you again on a... More 

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello Nick! Thank you for the review here on Tripadvisor. It's very pleasant to read that you had a wonderful experience with us in San Sebastian and in Pension Ur-Alde. I am sorry not to be here for your check out but I know Cristina helped you with everything. You will be very welcome again if you decided so. Regards... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

My partner and I stayed here and the accommodation was amazing. Cristina was incredibly helpful and made us feel at home. The location was brilliant with the waterfront less than a minute walk as many great pintos bars in the street. Don't let the exterior building works deter you, there was no noise at night or early in the morning.... More 

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello Rachel, We are happy to read that you felt as home, that is one of our purposes and Cristina did a good job. The exterior building works will be finishing in 3 weeks so you will be very welcome again and it would be even better. Enjoy the rest of your holidays! Best regards, Aritz Dendategi - Manager Pension... More 

Gävle
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 24, 2015

Ur-Alde is a cosy, fresh pension with a superb location in the old town. But best of all is the host Haritz. We were a big group staying in San Sebastian for some days and Haritz helped us with everything. And he speaks perfect english too...This was my second stay here and I can really recommend it!

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello Robert & Siv, Thanks for this review in Tripadvisor but specially I want to thank your confidence on me. Regards to everybody! Your friend from Donostia! Aritz Dendategi / Pension Ur-Alde More 

County Kilkenny, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2015

After spending one night in Pension Aldamar and could not book another night Josu recommended Pentsioa UR-alde and we were so welcomed by Haritz The Manager and we were allowed book in early and leave our heavy bagpack into our room.. It was v central near all bars and especially the beach... loved it all.. Thankyou Haritz. from your Irish... More 

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thanks very much for your coment here on Tripadvisor. I am happy to see that you mention the cleanliness. We try to have the accomodation in the best conditions. The central location we have is also important while you are visiting this city. Hope to see you on your next visit to San Sebastian and I also hope your... More 

Cape Town Central, South Africa
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 15, 2014

great location, right in the middle of the "tapas " old town, nice helpful staff, very clean rooms , fresh clean bedding, this is a pension, so no hotel amenities, but the compensation is " you can get out of bed straight in to a bar , or you can do the opposite and fall out of a tapas bar... More 

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, It makes me feel good feeling that our guest's are enjoying their stay with us. I could not describe better than you our location: "you can get out of bed straight in to a bar, or you can do the opposite and fall out of a tapas bar straight into bed". You will be very welcome if you want... More 

Singapore
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 4, 2014

We stayed 2 nights in this small but cosy pension. We were greeted by the welcoming receptionist with a big heart and she helped us with pintxos recommendations and transport arrangements with enthusiasm. Our room was Room-1 (Provence) and it has a small balcony with a street view which is great for people watching.

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thanks for your comment on this big tourism community. It's wonderful to feel that our guest's liked our enthusiastic way of working. We always try to help and provide all the information you need on your holidays. I will extend you comments to all the people working in Pension Ur-Alde. Hope to see you next visit to Sebastian. Best... More 

Miami, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 30, 2014

Very good location, close to all restaurants and tapas in the Old Town. The staff very helpful and friendly, recommended very good restaurants and places to visit. Room very clean and modern. We would stay again in our next trip.

Was this review helpful? Yes
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, We are happy to read that you liked our accomodation and that you will be back next time. I will extend your positive comments to all the people working here in Pension Ur-Alde. Best regards to all the family! Aritz Dendategi - Manager Pension Ur-Alde More 

Ballarat, Australia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 2, 2014

We enjoyed our stay here for 3 nights in San Sebastián. This was close to everything so we could walk everywhere. Right in the old town so has all the restaurants and Tapas Bars close by. Nice clean room. There is no air conditioning but a fan but we didn't seem to need it. We visited on a weekend so... More 

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, We wanto to thank your comments on Tripadvisor. We are glad to read that you enjoied your stay with us and that the list of the places to visit (touristic and gastronomic) were useful for you. As you mentioned we have a great location for that. You will be very welcome again to your house Pension Ur-Alde. Best regards,... More 

Buenos Aires, Argentina
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 6, 2014

If you want to be staying in the most touristic spot in San Sebastian then this is it. Only meters away from the best Tapas and historical sights. Remember this is a Pension not a hotel. The staff are extremely helpful and trustworthy. Rooms are small with no air con but being close to the sea it seemed ok,

Was this review helpful? Yes
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thanks for your review and we are glad to read that you enjoied your stay with us. As you mentioned we are located where all the action of the city is; pintxo bars, highlights to visit, etc... Next winter we will restore the facade's and the roof and we are then exploring the posibilty to install the air condition... More 

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