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Puerto N. 17, 2, 20003 San Sebastian - Donostia, Spain
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Pension Ur-Alde
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Gateway-SA Buenos Aires, Argentina
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48 people have reviewed this hotel

Traveler rating
    24
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    1
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    0
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5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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English first
Buenos Aires, Argentina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you want to be staying in the most touristic spot in San Sebastian then this is it. Only meters away from the best Tapas and historical sights. Remember this is a Pension not a hotel. The staff are extremely helpful and trustworthy. Rooms are small with no air con but being close to the sea it seemed ok,

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thanks for your review and we are glad to read that you enjoied your stay with us. As you mentioned we are located where all the action of the city is; pintxo bars, highlights to visit, etc... Next winter we will restore the facade's and the roof and we are then exploring the posibilty to install the air condition... More

Stockholm, Sweden
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Very good location, friendly staff but not very isolated doors. The staff recommended some restaurants and the ones recommended were actually reall good. Would stay there again since it´s worth the price but the standard was not the best.

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thanks for appreciating our efforts to provide our guests the list of the best gastronomic places that we consider are the best of the city. We are located on an ancient building of the old town and sometimes it's not easy to isolate the rooms as we could desire. I am sorry you to have this bad experience with... More

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 17, 2014

We chose this pension because it was in the old town and we wanted to really soak up the atmosphere of San Sebastián. It was about a 15-20 minute easy walk from the Renfe train station and a 10 minute walk to La Concha beach, 20 minutes to Ondoretta beach. The pension was on the second floor and there was... More

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thanks for your review on this travel community. We really appreciate your comments about the all the staff we work here, we always try to do our best and provide the guest all they need (information about walking routes, etc...) As you have seen the rooms are provided with all you need on your stay and next winter we... More

Highland, California
Contributor
12 reviews 12 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 11, 2014

centrally located to ALL the PINTXOS & TAPAS bar. About a 15-20 min walk from the train station. 1 block away from the beautiful church, 25 min hike to the monuments, and 7-10 min walk from the beach. Pros: great location, great service from our concierge. He gave us a list of restaurants/bars to go to with recommendations (for 3... More

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thanks for this review on Tripadvisor. We are glad to hear that the our efforts to organize a good list of pintxo bars for our guest is apreciated. As you mentiones, we always try to be flexible on our timetables according the travel plans our clients have. We are located in the old town of the city and the... More

cork
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

Great location in the old town. The room was very individual, compact but with everything you need. The owner was very attentive and helpful particularly with onward travel arrangements and restaurant recommendations

Was this review helpful? Yes 1
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello Mr. O'Brien Thanks for this comment on Tripadvisor. We are pleased to hear that the references of pintxo bars and restaurants we gave were usefull for you. You will be very welcome again to Pension Ur-Alde so you could continue exploring our fantastic gastronomy. Best regards from Donostia! Haritz Dendategi - Manager Pension Ur-Alde More

Perth
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 22, 2014

This is a lovely welcoming small Pension in a fabulous location. The staff are very friendly and super helpful and speak good English. It has everything you need, comfortable beds, bedlights, great shower, sink is in the room, and toilet has a glass door separating it from the room, a fridge, TV, DVD player, safe, and wardrobe, and free wifi,... More

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Dear Guest, Thanks for your kind comments. As you have mentioned we try to provide our clients with all you need for a confortable stay in our Pension Ur-Alde. It's wonderful to see that our efforts are valued for you. You will be very welcome again if you decide to visit San Sebastian again. Best regards, Aritz Dendategi - Pension... More

Gävle
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

A nice, clean and cosy pension with a perfect location in the old town. Really good value for the money. But best of all - the owner! Haritz was really helpful and made our stay in San Sebastian unforgetable. I've stayed in other pensions in San Sebastian and Bilbao before, but this is the best.

Was this review helpful? Yes 1
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review
Google Translation

Estimado Sr. Larsson, Muchas gracias por su confianza en nosotros para alojar su grupo, fue todo un placer atenderles. Estamos... More

London, United Kingdom
Top Contributor
57 reviews 57 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 28, 2014

Great location and great value. Rooms are very modern, very clean, the shower 'room' is huge with plenty of hot water. The staff are very friendly, speak good English and have lots of advice about where to get the best Tapas. The only down side was that the building is a little noisy but I imagine most buildings of this... More

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PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Dear guest, Thanks very much for your review. We are pleased to read that you enjoied your stay with us. We continue tasting new tapas bars to recomend to our guest. We are located on an stratetic place in the old town; that is why we will try to install triple glass on the windows for next year to improve... More

Chicago, IL
Top Contributor
68 reviews 68 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed April 18, 2014

I stayed at this pension while traveling with my family. The four of us stayed in the Amsterdam Room, which had a bunk bed as well as a queen bed. The pension was very very clean, renovated and the staff was beyond friendly. We received a recommendation for the best pintchos places to try in Old Town as well as... More

Was this review helpful? Yes 1
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this review

Hello, Thanks for your comments on this great travel community called Trupadvisor. We are happy to read that all your family had a pleasant stay with us. To do so, we always make efforts with some agreements, like the discount on the Parking Concha to benefit our guest. The pintxo bars that we recomend are also tested to offer the... More

Ellicott City, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

My husband and I really enjoyed our stay at Pension Ur-Alde. You cannot beat the location right in Old Town near all the pintxo bars! The rooms were a nice size and the shower was huge with good pressure and hot water. The manager, Haritz, is incredibly friendly and helpful. He speaks English very well and had many suggestions on... More

Was this review helpful? Yes 1
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Additional Information about Pension Ur-Alde

Address: Puerto N. 17, 2, 20003 San Sebastian - Donostia, Spain
Phone Number:
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Price Range (Based on Average Rates): $$
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31 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Wheelchair access
Official Description (provided by the hotel)
Featuring rooms with balconies and free Wi-Fi, Pension Basic Confort is 5 minutes' walk from San Sebastian’s La Concha Beach. Situated in the Old Town, it is close to many pintxo bars and restaurants. Each attractive room at Pensión Basic Confort has decor based on a different city. There is a minibar, flat-screen TV and a private bathroom with a hydromassage shower. The centre of San Sebastián is just 5 minutes’ walk from the guest house. San Telmo Museum, and the aquarium are within a 7-minute walk. You can walk to the Kursaal Congress Centre and Zurriola Beach in 10 minutes. ... more   less 
Number of rooms
6

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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