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Plaza Gipuzkoa 2, 20004 San Sebastian - Donostia, Spain
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Lolo Urban House
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  • Reviews (85)
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85 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
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English first
Molde, Norway
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

A small room without air con. If we had the balcony door open during Nights we got nasty smelling and warm air from the restaurant downstairs. The check-in staff was not nice or intrested in helping me and my boyfriend. (But when four young girls came he suddnely went super kind and helpful) Super expensive price for a bad hostel!

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Oakland, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Horrible! I've stayed in many hostel's over the years including in Israel and Canada. This is probably the worst place I've stayed. We arrived and the young girls running the hostel were confused about how to get us our key since the other reception area was closed, huh? It was about 4pm. We got our key finally and went to... More

Was this review helpful? Yes 2

Travelers are raving about these San Sebastian - Donostia hotels

Sydney, Australia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

If you want to be scratching welts on your skin for weeks after staying somewhere.. Stay at urban house. If you want a cold shower with abhorrent water pressure.. Stay at urban house. If you want to stay in a hostel with no hang out zone or air conditioning.. Stay at urban house. In short, this hostel is disgusting, beds... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Recently stayed at Urban House Gip and was very disappointed. Check-in became a horror show and we were moved rooms twice. None of the staff seemed to know what was going on - a very disorganised hostel. Lack of security meant other guests were given the same keys to our room. Interesting that the five star review below is written... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The staff keep your passports as form of deposit, we had many people leave and go to other places, friends got massive bed bug bites and their things stolen cause the door broke. The doors are so hard to open and make so much noise when people come home at night. The toilet door didnt shut and theres no hot... More

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Do not book this hostel!! It is easily the worst place that we have stayed. We even checked out three days early because it was so awful! I have no idea why Busabout recommends this place, but if you are travelling with them you should pick elsewhere to stay. To kick things off the showers were icy cold, mouldy and... More

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A TripAdvisor Member
1 of 5 stars Reviewed July 17, 2014

In short..... BED BUGS - no common areas!! very dirty - no hot water - dirty kitchen without kettle or toaster - dodgy bunk beds - very basic free breakfast - hot rooms no aircon or fans - dirty bathrooms - internet didn't work We booked the hostel as we have many others over the past 8 months based on... More

Was this review helpful? Yes 1
Durham, United Kingdom
Top Contributor
90 reviews 90 reviews
7 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed June 9, 2014

Of course, this hostel is not the lap of luxury, but it is comfortable, clean and with very welcoming staff, always prepared to give information on the city and help you find a good pintxos bar! The location is excellent! Perhaps for people looking to travel for elegantly, this would not be the ideal place, but for those backpacking, it... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 15, 2014

Strongly recommend to think twice before choosing that place. Suitable only for youth who don't need anything except any bed to sleep. Low price, true, but I unfortunately had a forced bad experience to stay there for 2 nights and I was really shocked even despite low expectations.

Was this review helpful? Yes 1
Granada, Spain
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 21, 2014 via mobile

Great location but after that you'll struggle to find reasons to want to stay here. Bed linen feels cheap and duvet very thin. Extra duvets in cupboard but not covered and look dirty. Heating turned off so we were cold! Horrible lighting in rooms (bright white fluorescent). No bedside light in single bedroom. Common bathroom for various rooms is part... More

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Additional Information about Lolo Urban House

Address: Plaza Gipuzkoa 2, 20004 San Sebastian - Donostia, Spain
Location: Spain > Basque Country > Guipuzcoa Province > San Sebastian - Donostia
Price Range (Based on Average Rates): $
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Also Known As:
Lolo Urban House Hotel San Sebastian - Donostia

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Bathroom (8)
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Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Official Description (provided by the hotel)
The most famous hostel in San Sebastian we are located in Plaza Gipuzkoa,2 in the very HEART of the city; a stones throw from the beach and old town.We now offer a large chill out area, access to kitchen. FREE: BREAKFAST, TEA&COFFEE, PASTA, INTERNET. We also have a honesty bar and board and bike hire.Great knowledgeable staff and lots of recommendations on places to go and things to do - don´t hesitate to ask us for anything you need! ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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