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Bilbao Jardines Hotel

Jardines 9 | Casco Viejo, 48005 Bilbao, Spain
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1 room 1 guest
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Bilbao Jardines Hotel
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215 Reviews from our TripAdvisor Community

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Traveler rating
    32
    114
    42
    20
    7
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41
61
22
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Dublin, Ireland
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was on a solo trip for one night in Bilbao & got good web deal. Excellent location in the old city & room was perfectly adequate for price & they serve the usual continental breakfast. Nice people at reception & would recommend.

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Vancouver, Canada
Level Contributor
5 reviews
1 of 5 stars Reviewed July 24, 2015

This hotel advertised far more than it could deliver. The walls and bathroom weren't cleaned, the towels weren't changed, the pillows were thin. There were two irons in the hotel and the front desk sent another hotel guest to pick up the iron in our room. Look elsewhere.

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HotelBilbaoJardines, Director de Relaciones Públicas at Bilbao Jardines Hotel, responded to this review

Dear traveler: probably had a bad experience. Unfortunately we are not aware the incident that you're counting. We would like to know if you have been in another hotel or know exactly whether it was in our hotel .We are at your disposal if you want to contact us to tell us what happened and improve. In any case we... More 

Travelers are raving about these Bilbao hotels

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 23, 2015

Friendly staff, great location, air conditioned rooms and spotlessly clean. For the price, simply no complaints. It's not luxury, the beds are a bit small for a tall person like me and mattresses a bit hard, but this is a minor quibble,

Was this review helpful? Yes 1
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 11, 2015

Bilbao Jardines hotel was a good choice for our group of friends visiting Bilbao for 2 nights. It was clean and had large air conditioned rooms. It was perfectly located in the middle of old town but was still surprisingly quiet despite the location. A triple room was a roll away bed in a twin room and some people reported... More 

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Norway
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 11, 2015

Nice staff, nice and clean rooms with sufficient space, efficient internet connection and all you can ask for at a low price hotel. Absolutely value for money! The hotel is located in the heart of the old town with walking distance (15 mins to Guggenheim), and has agreements with the big nearby parking garages if you need to place your... More 

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Helsinki
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 24, 2015

Bilbao Jardines was a good choice for an outgoing person as l. Right in a middle of lively old town tapas – or should I say pintxos scene. One of the best pintxobars is right next door. That means of course less hours to sleep. First you want stay in the bars and then you try to get to sleep... More 

Was this review helpful? Yes 1
San Francisco, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 31, 2015

A very clean hotel. The location is fantastic in the old city with a great choice of restaurants within a couple of blocks. The subway is a few blocks away. The staff was friendly and helpful. We stayed for 6 nights.

Was this review helpful? Yes 1
HotelBilbaoJardines, General Manager at Bilbao Jardines Hotel, responded to this review

Hello. Thank you very much for your visit and thank you very much for your nice comments about the cleanliness and our establishment your stay in our hotel. We are glad you enjoyed the visit to Bilbao and hope to see in future Our staff will send a warm greeting from Bilbao. thanks More 

Preston, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 27, 2015

We were on a sightseeing stay for 2 days. This hotel was spotlessly clean. The staff were honest ( I'd unknowingly dropped my duty free cosmetics and they handed them in). The reception staff all helpful and welcoming. The room was basic with no frills but fine for purpose and quiet so we caught up on sleep.

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Nottingham, United Kingdom
Level Contributor
122 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed May 8, 2015

As this was a business stay my requirements are very simple, professional staff, cleanliness and helpful advice. This hotel covers all of these bases with very helpful and informative staff, top quality rooms and a very clean atmosphere. The location is great for access to the beautiful city of Bilbao as well. Being close to the river area, the main... More 

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England
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 13, 2015

Stayed for 3 nights , in the old part of the City so great location easy walking distance .. Rooms are OK and as others have commented on the bathrooms need updating . Our room could have done with a lick of paint also however beds very clean but hard . Staff very helpful and friendly. Short walk from the... More 

Was this review helpful? Yes 1
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