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Hesperia Bilbao

#7 of 41 Hotels in Bilbao
Certificate of Excellence
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Campo Volantin, 28 | Castanos, 48007 Bilbao, Spain
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Hesperia Bilbao
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1,063 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Cambridge, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 3 nights in August. The staff here are lovely and so helpful. There is a good dinner and breakfast deal, but you may need to book if the hotel is busy. The food is excellent. Good location, close to all the main attractions.

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Oslo, Norway
1 review
5 of 5 stars Reviewed 3 days ago NEW

An excellent starting point to discover Bilbao. Location is very good. Close to Guggenheim and the old city, everything within walking Distance. Also liked the family room very much. It was spacious and nicely decorated. Staff was fiendly and helpful. We can highly recommend this hotel.

Review collected in partnership with NH Hotels

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The Netherlands
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night in this hotel, just to visit the 'Guggenheim' museum. (Walking distance from hotel 5 minutes, you can see the museum from your room). The room was clean, big (junior suite) and a bathroom with bath. The towels were worth mentioning soft! The breakfast as in every other NH Hotel is great and all the staff... More 

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Los Angeles, California
Level Contributor
131 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The location of the hotel is good but that is pretty much the only positive. The internet connectivity (bandwidth) is so poor that I had to tether on the cell phone network to get any work done. Couldn't even load emails over the hotel's wifi (signal strength good but zero bandwidth basically). The hotel has extremely poor noise insulation too.... More 

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hesperiabilbao, Director de Relaciones con Clientes at Hesperia Bilbao, responded to this review

Dear LoyaltyLobby, I am so sorry to hear about your opinion in tripadvisor. I would like to know in wich room you stayed and what happened about the conexion to the wifi during these hours. Did you tell to reception desk? Please, let as know about the details of your stay. You can writte an email to hotel@hesperia-bilbao.com and I... More 

Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for three nights in Suite. Great room with fantastic terrace overlooking river with Guggenheim in background. Sofa bed in lounge was like having an extra bedroom. Jacuzzi in bathroom a pleasant surprise. Hotel staff very helpful and breakfast great. Very good position for both the Guggenheim and the Old Town. Would stay again.

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hesperiabilbao, Director de Relaciones con Clientes at Hesperia Bilbao, responded to this review
Google Translation

Estimada Sra. jpres, Recuerdo su reserva perfectamente. Me alegra mucho que disfrutaran los días que estuvieron con nosotros. La verdad... More 

london
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A generic, new, business hotel well situated on the river 10 minutes from the Guggenheim. 4* apparently but without any of the services you would expect. No-one was eating in the restaurants and the bar was deserted every time we passed by. Room service operates 13.00-15.30 and 20.00-23.00 with no possibility of anything to eat out of those hours. Reception... More 

Was this review helpful? Yes 1
Hitchin, United Kingdom
Level Contributor
180 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Centrally located directly across the river from the Guggenheim museum and an easy walk to everything. The hotel is modern and contemporary with a boutique feel. Good value. People on check-in could do with some "cheerful attitude" training! Might be worth paying for parking, we got a penalty ticket.

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hesperiabilbao, Director de Relaciones con Clientes at Hesperia Bilbao, responded to this review

Dear Russell21, Thank you very much for take your time to writte a comment in tripadvisor. The hotel is very good located, 10 minutes walking to the city center and 10 minutes to the old town. Regarding people at the check in, we consider your opinion and we will do our best to make the most friendly welcome. We hope... More 

Loughton
Level Contributor
112 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 5 days to attend the Bbk festival.hotel is a typical City hotel.right on the river with views of the Guggenheim.easy 10 minute walk to the old town and the metro.rooms were on the small side ,but adequate and the amenities are what you would expect.the breakfast was expensive and not included, so we found a great little... More 

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hesperiabilbao, Director de Relaciones con Clientes at Hesperia Bilbao, responded to this review

Dear Gillianwe, I would like to thank you for choosing Hesperia Bilbao to stay in one of the most important music festival in Europe. The BBK Live festival. The hotel is very well located, everything is close, and in front the beatifull riverside. We hope to stay with us next year. Best regards, María Abiega More 

Scot in Manchester
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked a Superior Double with views of the river - worth paying extra for the view. The room was spacious with good king size bed. You are a ten minute walk to the old town with lots of tapas bars. The river walk is lovely. It is five minutes to the Guggenheim Museum. Well worth a visit, even if... More 

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Atlanta, Georgia
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 20, 2015

We chose this hotel partly because of secure underground parking - our car had some items that we needed later in the trip but did not want to schlep to our room. The hotel is right on the river, across the street from a beautiful park that goes along the river - lots of plane trees, people cycling and walking.... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Old town(18)
  • Guggenheim Museum(11)
  • Very good(3)
  • Short walk(3)
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Superior Room (46)
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