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Melia Bilbao

#4 of 41 Hotels in Bilbao
Certificate of Excellence
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Lehendakari Leizaola 29, 48001 Bilbao, Spain
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1 room 1 guest
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Melia Bilbao
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1,312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The good: friendly helpful and efficient staff. Also as the room we had booked was not available- we were upgraded to a suite. Smart, comfortable. Nice beds. Slept well. The slightly less good: only two lifts for a busy hotel with ten floors. We had to wait a while on more than one occasion. Room keys did not always work... More 

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London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were mystified at the five star rating awarded to this hotel as there didn't seem to be anything to distinguish it from a four star. The location is great, five minutes walk from the Guggenheim, lots of choice of bars and restaurants nearby and our room overlooked the river giving us a lovely view. Other than that the stay... More 

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GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear ParkEnder, Thank you for reporting your experience after your last stay at Melia! Please accept our apologies for the inconveniences you have had during your stay. We try our best to exced our guests expectations and we are really sorry to know that we have not reached yours. We will take good notiece of all your impressions to try... More 

Bilbao, Spain
1 review
4 of 5 stars Reviewed 6 days ago NEW

Clean hotel and nice spacious rooms but horrible pillow cases-the pillows slide out from them which doesn't feel particularly hygienic. Also, only two lifts for a full hotel of guests so you need to leave extra time when leaving the hotel to wait for the lift which can take up to five minutes. Good breakfast and friendly staff but check... More 

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GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear I C, Thank you for sharing your comment with the traveler community. We believe is the best way to improve our services and facilities, and also to advise and recommend about Bilbao. We want to let you know we are very sorry to hear your experience was not as you expected. We always work hard to give our guests... More 

Stockholm
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My son and I really enjoyed our stay here. The staff were great: they were very helpful at the check-in desk and in the bar and restaurants. Our standard room was clean, a good size, and well-appointed. The beds were exceptionally comfortable, the linen was of good quality and this, together with the black out blinds, meant we slept soundly.... More 

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GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear ThreeBillies, We appreciate your kind words. Your recognition is all we need to continue offering the best experience to all our guests. We are happy if you are happy. We love you had a great trip and hope to see you soon. One big hug! Daniel Tezanos Guest Experience Manager More 

Philadelphia, Pennsylvania
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Like others have written, there is much to like about this hotel but also some things which can be better. It is well located for folks who like to walk. If you are sedentary, pick somewhere else. We walked to the old town and it took 30 minutes. The Guggenheim, however, is a 10 minute walk. The hotel is configured... More 

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I had high expectations of this hotel, in fact I was worried that one night in a five star "best in Bilbao" hotel would make our stay in our next hotel (Barceló Costa Vasca in San Sebastian) seem a bit disappointing. In the end, it was the Melia which was the disappointment and the Costa Vasca which was superb. The... More 

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GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear Vincent E, On behalf of the team of Meliá Bilbao we want to thank your for sharing your opinion. We regret your stay was not like you expected, our aim is always to give all our guests the best experience. We apreciate your remarks and opinion about our hotel facilities and services. And be sure we will try our... More 

uk
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We really liked the hotel. Everything one would expect from a quality hotel in terms of helpful reception staff, comfort and interesting design. This hotel was really let down by the Quatre Restaurant. The Aizian was sadly closed on the Sunday night we were there and after finding nowhere to eat nearby we returned to the Quatre. It was truly... More 

Was this review helpful? Yes 1
London, UK
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a comfortable stay at the Melia Bilbao. It's a modern hotel which is close to the Guggenheim museum, but is a decent walk or a tram ride from the old town. The breakfast isn't very good - coffee is poor, and the buffet is all a bit chaotic. I think you are better off going to a cafe... More 

Was this review helpful? Yes 1
Richmond, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean modern hotel, importantly with a pool (on the 6th floor with an open view). Great for the family and a break after walking the city. Close to the main attraction in Bilbao, the Guggenheim (8minutes walk) and the big children's play area there. Also close to the tram service, which takes you over to the old town and the... More 

Was this review helpful? Yes 1
GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear , On behalf of the team of Meliá Bilbao we want to thank your for sharing your opinion with all the travellers of tripadvisor. This is the perfect way to help new guests about all the different activities they can find once in Bilbao. We apreciate your constructive opinion about our hotel. And be sure we will try our... More 

Athens
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very good, solid choice, a short walk from the Guggenheim Museum and the Museo de Bellas Artes, the Melia is also very close to the bus terminal and the tram line. It lacks somewhat in personality, but it's clean, with stunning views of the city on both sides and probably one of the most spectacular buffet breakfasts I've ever... More 

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