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Melia Bilbao

#4 of 41 Hotels in Bilbao
Certificate of Excellence
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Lehendakari Leizaola 29, 48001 Bilbao, Spain
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Melia Bilbao
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Melia Bilbao
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1,160 reviews from our community

Traveler rating
    599
    387
    136
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199
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Contributor
20 reviews 20 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed for 2 nights with a Gate1 Tour. This was by far the best hotel we stayed at in Spain. Lovely bathroom....good sized bedroom. Breakfast buffet was very good - and a lovely spot overlooking the park in back of the hotel. Staff was very nice.

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Luxembourg City, Luxembourg
Top Contributor
92 reviews 92 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Was here for a business trip and although the hotel is meant to be a five star hotel, it's not (anymore). The location is very good and the building is nice. Also the size of the room is nice and it is quiet. All that is fine. However, there are stains on the carpets, the furniture is outdated and the... More 

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newport gwent
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just spent 3 nights at melia bilbao and we had a very enjoyable stay.We booked through melia and had a premium room with a terrace overlooking the park .as the weather was good sitting on the balcony was lovely in the late afternoon .Also through booking with melia theres the 10 euro daily allowance. We caught the airport bus which... More 

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Madrid, Spain
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great service, the breakfast was very good with many options available. The pool is on the upper levels so has a nice view of the City. The rooms are spacious with nice, clean bathrooms. Lot's of details in the decor make it fascinating. Staff is very helpful and patient.

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London, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed one night, and had a free upgrade to a suite when we bought breakfast. The suite was magnificent. Breafast was very good indeed, and the reception staff helped us find an excellent restaurant as the hotel's restaurant was fully booked. It is very convenient for the Guggenheim, and we walked to all the main sights (we do like... More 

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London
Top Contributor
219 reviews 219 reviews
93 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is more like a 4 star but still a good deal for the price. I had a premium room which was 1 of only 6 with a balcony (albeit closed in so forget sunbathing- and rather pink with lights coming on at night you cannot switch off- a bit annoying). The room is of a good size, decent... More 

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GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear Mrs. Kate70, Thank you for reporting us your experience after your last stay at our Meliá Bilbao. We would like to apologize for the inconvenients you have had during your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours at all. We will take good... More 

London
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have just stayed at Melia in Bilbao for the weekend, booked as a package with BA flights. It was easy to find- after getting the bus from the airport and getting off at Gran Via 79 it was a very quick walk through a park. The reception staff all spoke good English and were very pleasant. We had a... More 

Was this review helpful? Yes 1
GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear Mr. deckchair, Thank you very much for reporting us your experience and comments about our Meliá Bilbao. It is a real honor to know that you enjoyed our services and we suceed your expectations. Moreover, we apologize for the inconvenients you could find during your stay; the excellence in service is our passion and we try to be better... More 

Adelaide, Australia
Top Contributor
105 reviews 105 reviews
59 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Big bed, large comfortable room in a quiet location overlooking a lovely park and only 1 stop on the tram to the Guggenheim. Just 5 minutes or so to the CBD. Style is a bit dated now but no complaints otherwise aside from the fact there are only 2 lifts with one being maintained whilst we we there.

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GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear Mr. WombatTra, Thank you very much for your comments, moreover for taking the time in sharing your Experience with the other travelles of TripAdvisor Community. We are happy to know that you have enjoyed your stay with us and we would like to apologize for the inconvenient you found with the elevator which was being repared. We will be... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Bilbao is a fabulous city, and the hotel is a perfect location although Five Star it is not. The facilities are insufficient for the capacity (two small lifts, a swimming pool too small to swim in and a lounge area that was overcrowded). In fact, even the number of staff was small, leading to long queues at Reception and for... More 

Was this review helpful? Yes 1
GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear Mr. Economypl, Thank you so much for your comments, moreover for taking the time in sharing your Experience. We are sorry to hear that you were not satisfied with our services. We apologize for any inconvenience caused. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement plan. Be sure all the staff members... More 

La Rioja, Spain
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I live in La Rioja and fly in and out of Bilbao's airport. My husband and I decided to stay here for a night before an early flight. The room rate was a good value for a king bed, nice bathroom and use of the sauna/pool (note on a chilly day, the pool is heated, but getting in and out... More 

Was this review helpful? Yes 1
GEXBilbao, Guest Experience Manager at Melia Bilbao, responded to this review

Dear Mr. Tmb523, Thank you for reporting us your experience after your last stay at Meliá Bilbao! We are glad to know that you enjoyed our products and services and we apologize if you found any kind of inconvenience during your stay. We always take into consideration all the remarks of our guest due to the fact that they are... More 

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