This hotel was perfect for visiting the Guggenheim and the Old Town of Bilbao. The staff was wonderful and very very helpful. The room was attractive and had a very open feel. The room looked into the opening of the Museum. We had to leave before breakfast was served, so the staff brought a breakfast cart up to our room... More

This is a very smart hotel literally opposite the Guggenheim Museum. The staff are very helpful, breakfast on the roof terrace is excellent and the restaurant on the ground floor does a fixed price lunch menu which is a pretty unbeatable deal. I have stayed at this hotel several times over the last twelve months and always been very pleased.... More

We stayed in a standard room via a Secret Escapes deal and were absolutely thrilled with the value for money and hotel service! Everyone here was very welcoming from porter to reception to waiters. The quality of breakfast is superb as is the bistro on the ground floor. Many locals use this and the deal we had discounted food and... More

Here's the 1,2,3s... 1. Location aside, my large interior room 530 looked to be showing it's age. There were various loose fixtures, chipped corners/tiles/sink, and other cosmetic uncertainties. The bathroom door would not even open the entire way because it rubbed on the ceiling. 2. PROBLEM: Room never got cool and was rather warm. At 4:50am at check-out, I told... More

Bang opposite the Guggenheim museum. That's why we chose it. Convenient to cross the road to the Guggenheim. Easy to find the hotel too because you spot the waterside Guggenheim first. Ultra modern swank hotel. The doorway is nothing special but the inner atrium with an alarming multi-storey net of stones is spectacular. Bedrooms very small, claustrophobic but have everything... More

The staff at this hotel were extremely friendly and helpful, especially the concierge, however, the room was definitely not what we'd have hoped for for the price and for a luxury hotel. Our basin was cracked in two places, the chrome basin overflow cover was broken and kept falling into the basin. Our room felt a bit stuffy when we... More

Best place to stay if you are there just for the Guggenheim - it is right opposite. But a good hotel altogether, modern and quiet. Fabulous terrace restaurant where you have your breakfast while admiring the modern shape of the museum. There is even an egg station where you can have your eggs prepared as you like them. Very efficient... More

If you are visiting Bilbao I think this is the best possible hotel around. The location can not be any better. the staff are very friendly and helpful . Rooms are nice size modern and clean the restaurant on the 7 th is perfect for breakfast and dinner. I highly recommend this hotelç

excellent hotel; cafe great; all staff friendly, smart; rooms very modern, spacious and clean; location excellent for Guggenheim and Bellas Artes; main restaurant is supposedly very good although I did not eat there, however I thought it looked a little small, as was the gym. I would definitely return for a city break.