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All 43 Bilbao hotels

Silken Gran Hotel Domine Bilbao

5.0 of 5 Hotel   |   Alameda de Mazarredo 61, 48009 Bilbao, Spain (Abando)
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Silken Gran Hotel Domine Bilbao
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Ranked #5 of 43 Hotels in Bilbao
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
51Tinkerbell United Kingdom
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1,063 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel over the new year dates. A wonderful hotel. Modern, spacious, clean. We didn't book the Guggenheim view room, but one that faces the street to the city centre. Very clean, nicely furnished, spacious enough for a few days. The windows open, which is a very important required for me. We celebrated New Years eve in... More 

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Sydney, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel, views from the roof terrace over the Guggenheim spectacular. Very comfortable bed and stunning entrance hallway with the rock pillar. I may be old fashioned but I do like a tea tray in the room instead of having to get dressed to go to the café or answer the door to room service. Would definitely stay here again.

Review collected in partnership with this hotel

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Copenhagen, Denmark
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of the best hotels we have stayed in. The car was immediately parked for us by the bell boy who also took care of the luggage, and as we often just bring a small case and have one or two shirts by hand carry, bell boy immefiately placed shirts in a nice designed paperbag. While one receptionist... More 

Was this review helpful? Yes 2
Guest Assistant D, Director de Relaciones Públicas at Silken Gran Hotel Domine Bilbao, responded to this review

Dear Kim C, Greetings from Bilbao! Reading reviews like yours is what we work for every day, so we will take your kind words as a motivation. We are proud to know that our staff in general and the Reception team in particular (Front desk staff and bell men) have been able to make you feel comfortable and unique, which... More 

Paris, France
Top Contributor
110 reviews 110 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hotel is first of all amazingly placed just in front of the Guggenheim Museum which is, I would say , the major Bilbao attraction. I really enjoyed this Hotel which is modern, perfectly designed, in the mood of my cultural visit to Bilbao. Our room 420 at the 4th floor was perfect and huge.Very confortable as the bathroom. We... More 

Was this review helpful? Yes 1
Guest Assistant D, Director de Relaciones Públicas at Silken Gran Hotel Domine Bilbao, responded to this review

Dear Nonlodico, Greetings from Bilbao! We are very happy to read you have loved Bilbao and thought of coming back to it and to the GHDB! We really look forward to seeing you here. We would like to thank you for the detailed review you have made of the hotel and the access to it, as it will help other... More 

London
Top Contributor
102 reviews 102 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed one night at this hotel opposite the Guggenheim museum. It is certainly a fashionable hotel and overall very good. However, whilst reception was good, the concierge / front of house is weak. Also, not all the staff are consistently friendly and professional. The bathrooms are open plan, including the shower being part of the bath area. Overall... More 

Was this review helpful? Yes 1
Guest Assistant D, Director de Relaciones Públicas at Silken Gran Hotel Domine Bilbao, responded to this review

Dear n1spm, Thank you very much for taking the time to send your review; we will take your comments into account in order to keep improving our customer service, which is a priority issue for us. For this reason, we invite you to contact us directly if there is any other suggestion you would like to make to the Management.... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Totally agree with previous comments regarding the wifi access which is poor, requires too much faffing about and is unacceptable for 5 stars. The room overlooked the guggenheim as does the 7th floor restaurant where we ate a very nice breakfast. The room itself was spacious and modern but included a picture windows between bed and bath and blinds that... More 

Was this review helpful? Yes 1
Guest Assistant D, Director de Relaciones Públicas at Silken Gran Hotel Domine Bilbao, responded to this review

Dear Jo C, Thank you very much for your feedback, which has been very useful to keep improving our services. We have taken note of your suggestions and passed it to the Management. We also appreciate the good mark you gave to the property and hope you have enjoyed your stay in Bilbao. Of course, we look forward to seeing... More 

Cambridge, Massachusetts
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Domine Bilbao thinks of itself as a 5-star hotel, but it hasn't gotten there yet. Its location is fabulous -- across the street from the Guggenheim, the river, the tram line, etc. The front desk staff gives very good service, including solving internet connection problems. However, the room itself, overlooking the courtyard, left much to be desired. The light... More 

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Guest Assistant D, Director de Relaciones Públicas at Silken Gran Hotel Domine Bilbao, responded to this review

Dear Lowrypei, Thank you for your feedback. We regret that the avant-garde design of the room and the whole hotel (bar, atrium, common areas), by Javier Mariscal, was not of your taste. However, we hope this aspect did not impede you to enjoy a good experience in Bilbao, as we understand the central location allowed you to visit the main... More 

Ludwigsburg, Germany
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this is a super super Hotel - super Design, super rooms, super bar and restaurant and the breakfast..... wow you must see that the breakfast itself is super and the terrace wow just breathtaking! The location is also super great!

Was this review helpful? Yes 2
Guest Assistant D, Director de Relaciones Públicas at Silken Gran Hotel Domine Bilbao, responded to this review

Dear SR_Germany, Greetings from Bilbao! We are really delighted to read you had a super experience at the GHDB, as this is exactly what we work for and it will mean a motivation for our team in order to keep working and innovating every day. We look forward to your next visit. Kind regards, Cristina Repáraz Departamento de Comunicación /... More 

Rehoboth Beach, Delaware
Contributor
16 reviews 16 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel could not be closer to the Guggenheim. You can almost reach out and touch the puppy (large Koons sculpture on the plaza in front of the museum). But you have to book a room with a view of the museum otherwise if you book a standard room you will be looking into the hotel courtyard. Rooms are comfortable... More 

Was this review helpful? Yes
Guest Assistant D, Director de Relaciones Públicas at Silken Gran Hotel Domine Bilbao, responded to this review

Dear JS Jauger, Thank you very much for taking the time to send your review, which for sure will be very helpful for those who are planning a trip to Bilbao. We are pleased to read you could have a good experience thanks to the views of the Guggenheim our terrace and rooms offer and we look forward to your... More 

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel would get 5 stars from me if it wasn´t for their terrible wifi and the blocking of portable mobile hotspots. The service is great, the rooms nice, the beds incredibly comfortable and the breakfast the best we have had in Spain so far. The view of the Guggenheim from the terrace is something special. However, we did have... More 

Was this review helpful? Yes
Guest Assistant D, Director de Relaciones Públicas at Silken Gran Hotel Domine Bilbao, responded to this review

Dear Constantmovement, Thank you very much for taking the time to send your review, which has helped us to develop new instructions on how to use the wi-fi in order to make it easier and more accesible to all the guests (data have always been free of charge). In any case, your comments have been very useful for the Management... More 

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Additional Information about Silken Gran Hotel Domine Bilbao

Address: Alameda de Mazarredo 61, 48009 Bilbao, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Bilbao > Abando
Price Range (Based on Average Rates): $
Hotel Class:5 star — Silken Gran Hotel Domine Bilbao 5*
Number of rooms: 145
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Hotel Style:
#4 Romantic Hotel in Bilbao
#5 Family Hotel in Bilbao
#5 Luxury Hotel in Bilbao
#6 Business Hotel in Bilbao

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