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All 43 Bilbao hotels

Petit Palace Arana

3.0 of 5 Hotel   |   C/ Bidebarrieta 2, 48005 Bilbao, Spain (Bilbo Zaharra)
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Petit Palace Arana

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Ranked #29 of 43 hotels in Bilbao
A recent review
3 of 5 stars reviewed 3 weeks ago
Bikerian60 London, United Kingdom
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285 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
London, United Kingdom
Top Contributor
56 reviews 56 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed here with 10 mates in 10 single rooms on a motorcycle trip, and it was chosen purely on price location and proximity to the ferry. its in a very central location and as a result there was no private parking - the rooms are modern and there is not a lot of sound proofing - but after a few... More

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well located in the very centre of the old town of Bilbao, this hotel has a modern structure, wifi available all time, friendly staff, clean rooms, comfortable bed. I cannot comment on the breakfast because I didn't have it. it was not included in the rate I had chosen. One thing to note: a lot of noise from corridor and... More

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Tampa, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Like all of the Petit Palace hotels that I've staying in, they're a lot of flash and style, but not great quality. The location of this one is great, but we drove our own car, and getting to it is almost impossible. Narrow, one-way streets, with a street plan that resembles a box of toothpicks dropped on the floor, it... More

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manchester, england
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 2, 2014

We stayed for 2 nights in September (apologies for late review!) Firstly Bilbao is a great city to visit; as well as the Guggenheim (a must and better if you order tickets in advance to save queueing) there are lots of other things to do / see. Shops varied and not all touristy, tapas bars, basque food and restaurants are... More

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Isabel R, Online sales department at Petit Palace Arana, responded to this review

Dear client: Thank you very much for you comment about our Petit Palace Arana Hotel. We are pleased to know that your stay with us met your expectations and that our location and room size were all to your liking. We hope to see you again soon at one of our hotels. Kindest regards. More

Shanghai, Shanghai, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2014

We stayed for 2 nights including New Year's Eve and everything was very good.The management gave us a two mini-champagne bottles to celebrate the evening. Wifi works just fine. Only suggestion to improve would be around the heating, it made our throats quite dry over night even with the AC off, the central heating I believe was quite high but... More

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Isabel R, Departamento de ventas online at Petit Palace Arana, responded to this review

Dear guest, Thank you very much for your feedback. We are pleased to know that we met your expectations. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations suggestions always with the aim of improving. Hope to... More

Tournefeuille, France
Top Contributor
136 reviews 136 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed December 28, 2013

The location is great, free internet is nice, possibility to reserve a parking is cool, friendly staff is a must, the options they offer (we got 3 nights in a double for 303 Euro including free (plain) breakfast and 2 tickets for the Guggenheim) interesting, free pet admission is a lovely plus. But all those things are useless if you... More

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Coín, Andalucia, Spain
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 10, 2013

Having stayed at other 'Petit Palace' hotels before I didn't think twice when I had to stay one night in Bilbao. Up to now it has always been a delight. Regretfully not this time. Upon arrival we were given a room on the first floor which hadn't been cleaned yet. I think staff should check this before giving keys to... More

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Rebeca T, Gerente at Petit Palace Arana, responded to this review

Dear guest, Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations/ complaints/ suggestions/comments always with the... More

Cowes, United Kingdom
2 reviews
2 of 5 stars Reviewed November 1, 2013

Although a great location. Our room was an inside room looking over an air conditioning unit. A dark small room , no storage space and an unhelpful reception. Ruined an otherwise great northern Spain adventure.

Was this review helpful? Yes
Rebeca T, Gerente at Petit Palace Arana, responded to this review

Dear guest, Thank you very much for your feedback. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations/ complaints/ suggestions/comments always with the aim of improving. Warmest regards. More

Bellingham, Washington
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 31, 2013

This hotel is in a great location...but also has the metro train and all the buses running right underneath the windows and is close to a major park which had very loud, not enjoyable music going on the weekend til past midnite. Our room had 2 very large mirrors..and a dark purple ceiling...thought I'd ret'd to the 70's. Shower w/... More

Was this review helpful? Yes
Rebeca T, Gerente at Petit Palace Arana, responded to this review

Dear guest, Thank you very much for your feedback. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations/ complaints/ suggestions/comments always with the aim of improving. Warmest regards. More

Lancaster
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 26, 2013

We'd seen this hotel on previous visits and thought it was well-located. It is, and you won't be disappointed with its position in Bilbao: very convenient for the old town, the river and the tram stop. We chose it this time because it had a special offer. It now advertises itself as a High Tech Hotel. Hmmm. I wonder which... More

Was this review helpful? Yes
Rebeca T, Gerente at Petit Palace Arana, responded to this review

Dear guest, Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location. We regret, however, that certain details were not entirely to your liking. With this in mind we would like to inform you that we take note of each and every guest´s observations/ complaints/ suggestions/comments always with the... More

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Additional Information about Petit Palace Arana

Also Known As:
Petit Palace Arana Hotel
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao
Address: C/ Bidebarrieta 2, 48005 Bilbao, Spain
Location: Spain > Basque Country > Vizcaya Province > Bilbao > Bilbo Zaharra
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #29 of 43 hotels in Bilbao
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Arana 3*
Official Description (provided by the hotel):
The Hotel Petit Palace Arana Bilbao is a boutique hotel situated in Bidebarrieta street opposite Arriaga theater, between the old district and the Ensanche (modern distric). The Petit Palace Arana occupies an emblematic building dating from the nineteen century, being the oldest hotel in Bilbao. Our modern rooms feature flat screen TV (with Satellite TV), hydro-massage shower, air-conditioned/ heating and mini-bar. Some of the rooms have balconies. Located in the heart of the city, in the gastronomic area where you can taste the best pintxos and typical gastronomy. It is situated just few minutes from the Guggenheim Museum and the other Bilbao tourist attractions.Room types •64 stylish rooms.•High-Tech rooms: laptop, exercise bike, trouser press, hydro massage shower and king-size bed.•Family rooms up to 5 people: King-size bed or two beds plus bunk beds. (Baby cots free of charge).•Equipped rooms for pets (bed, feeding and water bowls).•Rooms for disabled people.•Smoking & non smoking rooms ... more   less 
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