I travelled to Bilbao to write a piece on the Basque Country and I ended up being there at the same time as Aste Nagusia - Bilbao's week long festival. The streets around the hotel were packed with people and I thought that it would be noisy- but I was wrong. I really liked the rooms and it's modern touch.... More

We asked for a room away from traffic with a balcony. Our request was met. We found the hotel very central, on the edge of the old quarter and close to all the major shops and restaurant. Pleasant riverside walk to the Guggenheim. The double bed was very comfortable. All staff were extremely pleasant. The decor is masculine and the... More

It was okay - nice enough room and facilities but the attention to detail was lacking. Vending machines that don't work for example. However they did lay on a great breakfast.

WHAT A DISAPPOINTMENT!!!!! good location, BUT our room is small, skinny, and my broad-shouldered husband (not fat by any means!!!!) cannot fit into the tiny shower. the receptionist was disinterested and surly. we do have a mini computer in our room, with tv and a safe that works, but it´s a featureless, tired, and stark room. the bathroom smells of... More

We have just returned from Petit Palace Arana. The hotel is not worthy of the 3 star rating, more like a 2. I totally agree with the comments of Chicago Flyer. The room was showing signs of wear, especially the bathroom. Parts of the laminate around the sink had come away, some of the tiles on the shower were broken... More

Great location in the center of Old Town, close to everything, clean, good location to go for tapas.

Location on the edge of the Casco Viejo and on the tram line is great. Hotel is pretty easy to find - if you get to a parking garage 'Arena' just pull in there and park since the hotel doesn't have its own parking. You can pull into the pedestrian street to check in to the hotel, though, if you... More

This is a fantastic little hotel in an excellent location offering brilliant value for money. The staff are extremely friendly and helpful and polite. Breakfast is of a reasonable standard with enough choice to keep most people happy.

The petite palace is in a brilliant location, right in between the old and new town. The hotel is modern, clean and the rooms spacious. Would go back. I would only ask for tea making facilities in the room.