We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 43 Bilbao hotels

Petit Palace Arana

3.0 of 5 Hotel   |   C/ Bidebarrieta 2, 48005 Bilbao, Spain (Bilbo Zaharra)
Hotel website
Hotel amenities
Petit Palace Arana
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Petit Palace Arana to your Saves list
Ranked #27 of 43 Hotels in Bilbao
A recent review
Write a Review

305 reviews from our community

Traveler rating
    36
    108
    80
    62
    19
See reviews for
43
122
18
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (305)
  • Mar-May only
    (61)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (99)
  • Dec-Feb only
    (56)
All months
Paris, France
Top Contributor
51 reviews 51 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were delightful and very helpful and the location on the edge of Casco Viejo is perfect. The botel was probably once upon a time three stars. But unfortunately it is slightly tarnished (see photos), which is reflected in the price which was very reasonable. We asked for a quiet room and got it. The breakfast was all right.... More

Was this review helpful? Yes
PetitBio, Gerente at Petit Palace Arana, responded to this review
Google Translation

Estimado Huésped Gracias por habernos elegido para su estancia en Bilbao y por haber compartido su experiencia con otros usuarios... More

Graz, Austria
Top Contributor
72 reviews 72 reviews
21 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent two nights at this hotel in Bilbao. I had a double as single facing an interior space - less than a courtyard, more than an airshaft - where unfortunately ventilation equipment or something ran all night long, loud enough to disturb even a person with poor hearing, like me. The room was clean and things worked properly (one... More

Was this review helpful? Yes
PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear guest, Thank you for taking the time to share your kind review following your stay with us. We are glad to you enjoyed your stay in Peti Palace Arana. I was really very sorry that we did not meet your expectations with regards to the size of the room that was allocated to you. Please accept my apologies for... More

Corwen
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 28, 2014 via mobile

Great location, on the edge of the old part of the town. Staff friendly and helpful. Room on the small side, not spotlessly clean, but OK. No real public areas, just a small sitting area with Spanish newspapers and local info near reception. Surprisingly good breakfasts - lots of choice, hot and cold food. The real downside of it is... More

Was this review helpful? Yes
PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear guest, I would like to thank you for taking the time to post a review for us here on Trip Advisor. We are very pleased to know that you have enjoyed your stay with us. We take note of your comments and we will keep improving our services to offer a better service for all our customer. We hope... More

Helsinki, Finland
Top Contributor
193 reviews 193 reviews
45 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 16, 2014

This hotel is located in the best place possible and the reception folks are attentive and relatively good in English. Whereas, the rooms are noisy, the wooden floors squeak and the maintenance in rooms is insufficient. The shower is complicated to use. Have earplugs near you.

Was this review helpful? Yes
PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear guest, Thank you for taking the time to share your comments following your recent visit to our hotel. However, I was very sorry to read that you felt our service were not as good as expected. I would like to inform you that we are improving our maintenance service to ensure the highest quality services for our customer. I... More

Chester, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed 2 nights at the end of our holiday. Room 103 was clean, relatively well equipped if a little cramped but then we only spent sleep time in it. Reception staff friendly & helpful. We did not eat there as there are many wonderful cafes/pintxos bars nearby. Great location on the edge of the old city just across the bridge... More

Was this review helpful? Yes 1
PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear Guest, I would like to thank you for your kind comments about your stay with us, Your opinion is very important to continue improving our services and make a pleasent stay for all our guest. We hope to welcome you again in a future, Yours Sincerely Karmele Abarrategui More

Oslo, Norway
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2014

The best thing about this hotel is the location. Located right in the old town of Bilbao, it is perfect. The hotel is small, but rooms were surprisingly big and modern, as well as the bathrooms. However, the bathrooms are separated from the bedroom with only glass walls and a glass door - not much privacy. Breakfast not included, but... More

Was this review helpful? Yes 1
PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear Guest, First of all, we would like to thank you for your comments and for telling us that you had a nice stay with us, Once again, we are very thankful for your feedback and we hope to see you again in a near future. Yours Sincerely Karmele Abarrategui More

Lisbon
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 8, 2014

In spite of its excellent location on the edge of the old quarters in Bilbao and opposite to the main theatre, this hotel was a great disappointment. A century-old, refurbished building with all the drawbacks inherent to such situations, this is - no doubt - one of the worst hotels I have been to in all my life and I've... More

Was this review helpful? Yes 1
Canberra, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2014

This impressive modern hotel is in an excellent location on the edge of the old town and next to the beautiful theatre. The room I stayed in looked out at the theatre and was spacious, clean, comfortable and well sound-proofed. The staff were exceptional. I arrived, without a booking, after midnight, following a mix-up with another hotel reservation. The man... More

Was this review helpful? Yes
PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear guest, We would like to thank you for your comments regarding your stay at Petit Palace Arana. We are glad we have exceeded your expectations and fully enjoyed your stay with us. We look forward to serving you again in the future. Yours sincerily, Karmele Abarrategui More

Nashville, Tennessee
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

This hotel is perhaps two hundred yards from the train station, across the river. It is a small property, and the ground floor elevator only goes up one floor, necessitating a change to another elevator that goes the rooms. The rooms are fine, clean, and well equipped. The breakfast room is in the attic and rather cramped and crowded, but... More

Was this review helpful? Yes 1
PetitBio, Gerente at Petit Palace Arana, responded to this review
Google Translation

Estimado Cliente Quisiera agradecerle que haya compartido con otros usuarios su experiencia en el Petit Palace Arana , así como... More

Sao Jose Dos Campos, SP
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 10, 2014

The hotel is very well located, the rooms are clean and the breakfast ok. However the downside of this hotel is that there is no parking available (there is a paid one two blocks from the hotel) and also it is very tough to reach the hotel by car. The bathroom is very narrow, it looks like a corridor.

Was this review helpful? Yes
PetitBio, Gerente at Petit Palace Arana, responded to this review
Google Translation

Estimado cliente. En primer lugar, queremos agradecerle sus comentarios y el tiempo que ha empleado en escribirlos . Su opinión... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Petit Palace Arana? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Petit Palace Arana

Address: C/ Bidebarrieta 2, 48005 Bilbao, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Bilbao > Bilbo Zaharra
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Arana 3*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Priceline, Cheap Tickets, Despegar.com, Odigeo, HostelBookers, Travelocity, Otel, Agoda, Hotel.de, TripOnline SA and Tingo so you can book your Petit Palace Arana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (87)
Viewed
View from room (7)
Viewed
Room/suite (26)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (24)
Viewed
Dining (2)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Bathroom (5)
Viewed
Dining (4)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay