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All 43 Bilbao hotels

Petit Palace Arana

3.0 of 5 Hotel   |   C/ Bidebarrieta 2, 48005 Bilbao, Spain (Bilbo Zaharra)
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Petit Palace Arana
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Ranked #28 of 43 Hotels in Bilbao
A recent review
3 of 5 stars reviewed 4 days ago
Afondyfrdwy Corwen
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290 reviews from our community

Traveler rating
    35
    103
    76
    58
    18
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41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Corwen
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Great location, on the edge of the old part of the town. Staff friendly and helpful. Room on the small side, not spotlessly clean, but OK. No real public areas, just a small sitting area with Spanish newspapers and local info near reception. Surprisingly good breakfasts - lots of choice, hot and cold food. The real downside of it is... More

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Helsinki, Finland
Top Contributor
180 reviews 180 reviews
40 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is located in the best place possible and the reception folks are attentive and relatively good in English. Whereas, the rooms are noisy, the wooden floors squeak and the maintenance in rooms is insufficient. The shower is complicated to use. Have earplugs near you.

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Chester, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed 2 nights at the end of our holiday. Room 103 was clean, relatively well equipped if a little cramped but then we only spent sleep time in it. Reception staff friendly & helpful. We did not eat there as there are many wonderful cafes/pintxos bars nearby. Great location on the edge of the old city just across the bridge... More

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PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear Guest, I would like to thank you for your kind comments about your stay with us, Your opinion is very important to continue improving our services and make a pleasent stay for all our guest. We hope to welcome you again in a future, Yours Sincerely Karmele Abarrategui More

Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2014

The best thing about this hotel is the location. Located right in the old town of Bilbao, it is perfect. The hotel is small, but rooms were surprisingly big and modern, as well as the bathrooms. However, the bathrooms are separated from the bedroom with only glass walls and a glass door - not much privacy. Breakfast not included, but... More

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PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear Guest, First of all, we would like to thank you for your comments and for telling us that you had a nice stay with us, Once again, we are very thankful for your feedback and we hope to see you again in a near future. Yours Sincerely Karmele Abarrategui More

Lisbon
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 8, 2014

In spite of its excellent location on the edge of the old quarters in Bilbao and opposite to the main theatre, this hotel was a great disappointment. A century-old, refurbished building with all the drawbacks inherent to such situations, this is - no doubt - one of the worst hotels I have been to in all my life and I've... More

Was this review helpful? Yes 1
Canberra, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 27, 2014

This impressive modern hotel is in an excellent location on the edge of the old town and next to the beautiful theatre. The room I stayed in looked out at the theatre and was spacious, clean, comfortable and well sound-proofed. The staff were exceptional. I arrived, without a booking, after midnight, following a mix-up with another hotel reservation. The man... More

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PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear guest, We would like to thank you for your comments regarding your stay at Petit Palace Arana. We are glad we have exceeded your expectations and fully enjoyed your stay with us. We look forward to serving you again in the future. Yours sincerily, Karmele Abarrategui More

Nashville, Tennessee
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

This hotel is perhaps two hundred yards from the train station, across the river. It is a small property, and the ground floor elevator only goes up one floor, necessitating a change to another elevator that goes the rooms. The rooms are fine, clean, and well equipped. The breakfast room is in the attic and rather cramped and crowded, but... More

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PetitBio, Gerente at Petit Palace Arana, responded to this review
Google Translation

Estimado Cliente Quisiera agradecerle que haya compartido con otros usuarios su experiencia en el Petit Palace Arana , así como... More

Sao Jose Dos Campos, SP
Contributor
19 reviews 19 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 10, 2014

The hotel is very well located, the rooms are clean and the breakfast ok. However the downside of this hotel is that there is no parking available (there is a paid one two blocks from the hotel) and also it is very tough to reach the hotel by car. The bathroom is very narrow, it looks like a corridor.

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PetitBio, Gerente at Petit Palace Arana, responded to this review
Google Translation

Estimado cliente. En primer lugar, queremos agradecerle sus comentarios y el tiempo que ha empleado en escribirlos . Su opinión... More

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 31, 2014

Super choice for a reasonably-priced, well-located hotel in Bilbao. Modern rooms with free wi-fi right on the edge of the old town and just about across the street from the river (15-minutes walk to the Guggenheim). The reception staff was very helpful and friendly. We had a family room that was laid out superbly. Bunk beds for the kids with... More

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Sonia L, Gerente at Petit Palace Arana, responded to this review

Dear guest First of all, we would like to thank you for your comments To us your opinions are very important because they make us to improve our services and facilities. Our main goal is to satisfy our customers, and for this we consider all your comments Once again, we are very thankful for your feedback and we hope to... More

dublin
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 14, 2014

We stayed here on a recent trip to Bilbao and on arrival I thought 'what a dump' but by the time I left I came to appreciate the good things about the hotel. Reception staff could not in any be faulted, efficient and friendly, when we were directed to our room on the 4th floor we took the elevator up... More

Was this review helpful? Yes 1
PetitBio, Gerente at Petit Palace Arana, responded to this review

Dear guest First of all, we would like to thank you for your comments. To us your opinions are very important because they make us to improve our services and facilities. Our main goal is to satisfy our customers, and for this we consider all your comments Once again, we are very thankful for your feedback and we hope to... More

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Additional Information about Petit Palace Arana

Address: C/ Bidebarrieta 2, 48005 Bilbao, Spain
Location: Spain > Basque Country > Vizcaya Province > Bilbao > Bilbo Zaharra
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Arana 3*
Number of rooms: 67
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Also Known As:
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao

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