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NH Bilbao Deusto

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Francisco Macia, 9 | Deusto, 48014 Bilbao, Spain (Formerly NH Deusto)
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1 room 1 guest
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310 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Cardiff, United Kingdom
Level Contributor
183 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a one night stay while exploring northern Spain the hotel has a great location opposite the main commercial district and Guggenheim museum. Staff were mixed first one tried to hard to be helpful and gave too much information. Others were more quiet and helpful. Great base to explore downtown Bilbao good comfortable rooms and a variety of... More 

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Mariestad, Sverige
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 14, 2015

Had a very nice stay at this hotel. Staff was always helpful when i had questions and requests. Breakfast had a good selection. The room was cleaned very well every day. Aircondition unit gave perfect climate in the room. Only thing that could be an issue is that you hear the noise from the corridor when people are talking and... More 

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Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear customer. Thank you for your positive comments and we hope to see you again in your next visit to Bilbao. Best regards. More 

Milan, Italy
Level Contributor
139 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
1 of 5 stars Reviewed May 21, 2015

We were there for two nights with our baby daughter and had a lot of problems. First of all the entrance and the small reception are made in such a way that you have to go up or down some stairs to take it since it is not situated on the ground floor which made it vey difficult with our... More 

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Travelers are raving about these Bilbao hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2015

My husband & I travel fairly often and in our stay in NH Deusto, we found a hidden gem in the form of Felix, whom in our opinion is the best receptionist/ hotel staff we have ever come across. He is friendly & ever so helpful... Always thinking ahead as to what we might need & full of tips/advice on... More 

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St. John's, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

This was the first hotel of our trip, and it was great! The location was very convenient to the Guggenheim Museum, which was one of the reasons for visiting Bilbao, and also to the downtown for walking around. Everybody on staff were friendly and helpful, with suggestions of where to eat, and where to visit. Our room was clean and... More 

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New York NY USA
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 8, 2015

I always try to book an NH property whenever I travel and I am never disappointed. First, I was warmly welcomed by Felix at the front desk. After flying from NYC via London I was a bit tired and asked for a room in a quiet location and away from the lifts. Felix assigned me room 505 which was absolutely... More 

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Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear customer, Thanks a lot for your kind comments. Really appreciated. Do not hesitate to come to visit us on your next stay in Bilbao!! Thanks and best regards. More 

Lisbon, Portugal
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 6, 2015

The location is very near of the city center an the staff is very friendly. Whe breakfast is very nice and complete. The room was confortable but in our case, we were 3 persons, for a congress, and we think it was a litle tight.

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Thank you very much for your comments sir, we appreciate it. More 

Torrelodones, Spain
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 4, 2014

The hotel is well-placed close to the Gugenheim and to the ria. The surroundings are nice. However, the hotel has a strong tobacco smell even in the rooms marked as non-smoking. Breakfast is too-expensive for the middle low qualite it offers. Overall, Bilbao has better places to expend the night.

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Chippenham, United Kingdom
Level Contributor
156 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed November 24, 2014

We have stayed at a number of hotels in this chain and this is the first one I have been disappointed with. The check in was good and the man checking us in was friendly but the room was disappointing. We requested a queen size bed but I am sure this was not and the room is quite small. There... More 

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Ringwood, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 17, 2014

Stayed here overnight before catching the ferry from Bilbao. Hotel is in a quiet side street but near to tram stops and buses so you can explore this great city.. Staff very friendly and helpful. Told us th best way to get to the olds it's an and the Guggenheim. There is secure underground parking which costs about 14 euros... More 

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Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear client, Thank you very much for your comments and we hope see you soon in Bilbao. . Kind regards. More 

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