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NH Collection Villa de Bilbao

#2 of 41 Hotels in Bilbao
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Gran Via, 87, 48011 Bilbao, Spain
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NH Collection Villa de Bilbao
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729 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (729)
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    (197)
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Frankfurt, Germany
Level Contributor
113 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a nice model hotel with very friendly staff. Rooms are good as is the breakfast buffet. The only issue I have (but a major one for me at least) is that the mattresses are pretty hard and could have done with some physiotherapie each morning.

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Hounslow, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

NH hotel is located in Gran Via, about 20mins walk to the old Town and 10mins to the Guggenheim. It is very easy to get here from the airport: just take the bus leaving the airport and and get off at the Gran Via 74 stop. The hotel is at number 81, so you can't get any closer. I arrived... More 

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Durham, United Kingdom
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent location. Really friendly helpful reception staff. Rooms great with good air conditioning and really comfortable beds. Our room faced away from street and was really quiet. Excellent buffet breakfast with hot food cooked to order. We walked miles and really enjoyed our stay in Bilbao especially the Guggenheim. Didn't use trams or metro but both easily accessible from the... More 

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Jon E, Director de Relaciones con Clientes at NH Collection Villa de Bilbao, responded to this review

Dear Fiona Helene; Thank you very much for taking the time to write about us. I am glad to know you enjoyed your stay and you give us the highest rate. I look forward to welcoming you back very soon and we will remain at your disposal for any future needs you may have. Cordially, Jon Espeja Guest relations Manager More 

Beaverton, Oregon
Level Contributor
137 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I spent a week in July at this hotel, and you get to know it pretty well with that long of a stay. My room was isolated from street noise entirely since it faced an inside courtyard, but of course you don't get a pretty view that way. Entirely fine. I could manage the temperature well and most everything in... More 

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Jon E, Director de Relaciones con Clientes at NH Collection Villa de Bilbao, responded to this review

Dear Davidcsesteward. Thank you so much for your review about your experience at the Nh Collection Villa de Bilbao hotel, and for supporting us on TripAdvisor ! The service provided is one of the best assets of the hotel,we will maintain that high level of service and always try to go further on this way. All of the staff members... More 

1 review
5 of 5 stars Reviewed 1 week ago

Convenient location with private parking and very stylish and spacious room. At the time of check in Raul was extremely helpful and went the extra mile to make us feel comfortable during our stay: thanks! Recommended for either business or leisure

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Jon E, Director de Relaciones con Clientes at NH Collection Villa de Bilbao, responded to this review

Dear Lanfranco M Thank you very much for taking a few minutes of your time to give your opinion through Trip Advisor. In NH Collection Villa de Bilbao we want you to have special experiences and knowing that you have enjoyed your stay encourages us to continue improving. My partner Raul appreciates your kind words about him. We will be... More 

London, United Kingdom
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago

I was not disappointed with this NH Hotel. Is the quality of the beds and pillows that made my stay a pleasant one. If only more hotels could follow. This is what its all about: providing good accommodation and at Villa Bilbao I fund one. Even through I got very late after mid night, the receptionist was extremely friendly and... More 

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Jon E, Director de Relaciones con Clientes at NH Collection Villa de Bilbao, responded to this review

Dear Maxc1917; Thanks for your comment about your experience in the hotel NH Collection Villa de Bilbao. We love to see our customers leave satisfied with the service we provide and we would love to have you with us again. Thank you so much and see you soon! Jon Espeja Guest relations manager More 

Leamington Spa, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we stayed at this hotel for one night on our road trip of northern Spain.The reception staff were most helpful and the room although a bit dark was comfortable and clean The hotel was convenient for bars , restaurants and The Guggenheim.

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Jon E, Director de Relaciones con Clientes at NH Collection Villa de Bilbao, responded to this review

Dear Lynne B; Thank you for taking the time to post a review on Trip Advisor. I am delighted to read that you enjoyed your visit. We thrive on our guests' satisfaction and your comments are a great encouragement to the Team. We look forward to welcoming you back soon. Sincerely yours, Jon Espeja Guest relations Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The scene very modern and very comfortable. It is located centrally close to the Guugenheim and great shopping on Grand Via. The staff was exceptional especially Raul and Elana. Raul was a fount of information. We had a problem and Elena stepped up to solve a minor inconvenience.

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London, United Kingdom
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would rate it 3 stars if it wasn't for the very good rate we got. It is clean, modern and efficient. Room was decorated too clinical for my taste but a view into a boring patio/light shaft and other guests rooms. Room was equipped with the standard fare: expensive minibar, poor water pressure etc but it worked I guess.... More 

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Cornwall, United Kingdom
Level Contributor
119 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed in quite a few NH Hotels, and like all of them this one was stylish and well appointed, with a nice modern feel to the bedroom. What let this one down was the room location, there was absolutely no view, the room looked out onto an atrium of dark bare walls, which not only was ugly, but no... More 

Was this review helpful? Yes 1
Jon E, Director de Relaciones con Clientes at NH Collection Villa de Bilbao, responded to this review

Dear Stephen B; Thank you very much for sharing your experience with this travel community. I am truly sorry that your stay did not meet your expectations and I will also share your perception with management team. It would be a pleasure for me to show you in the future our Premium and Suite rooms which have view to the... More 

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