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ILUNION Bilbao

Rodriguez Arias 66, 48013 Bilbao, Spain (Formerly Hotel Parque)
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ILUNION Bilbao
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89 Reviews from our TripAdvisor Community

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Paris, France
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 6, 2015

Stayed a couple of days in this hotel in a triple room. Well located, next to San Mamés, next to the tramway (15 min to "7 calles"). Modern, big lobby, staff correct. Very good sized room, very clean, new. Very quiet, excellent bedding. Would stay here again anytime

Helpful?
Thank GUS04
ILUNION, Gerente at ILUNION Bilbao, responded to this review

Dear Guest: Thank you so much for choosing us. We are glad to read tha t you enjoyed our location. We hope to see you again soon at ILUNION Bilbao. Sincerely, Guillermo Mesas, Hotel Manager More 

Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed November 2, 2015

“Hotel was fabulous . Room was very fresh and modern . Location was perfect . The friendly helpful staff.and very good breakfast whit very good price. We stayed there for two nights. And it could be my choose for next trip.

Helpful?
Thank Farzaneh S
ILUNION, Gerente at ILUNION Bilbao, responded to this review

Dear Guest: Thank you so much for leaving your feedback. We are so glad to hear that you enjoyed your stay. We hope to see you again soon at ILUNION Bilbao. Sincerely, Guillermo Mesas, Hotel Manager More 

Ipswich
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 1, 2015

We stayed there for one night. Got a room on the 7th floor and on the inner side of the hotel which was quiet and comfortable to sleep. The hotel itself is undergoing renovations and the sound of the works started at 8am. Room was clean but tired and I expect it will be due for renovation soon. Note that... More 

Helpful?
Thank sanchee
ILUNION, Gerente at ILUNION Bilbao, responded to this review

Dear Client, Thank you so much for the comment you have left us, I'm sure that they will help us to improve, I will share your comments with the rest of the staff and we will work to fix all the problems. Best regards Guillermo Mesas, Hotel Manager More 

1 review
2 of 5 stars Reviewed August 15, 2015 via mobile

I am currently staying here and getting ready for my 2nd of 3 nights' sleeps here. While our room is clean and beautiful, the staff courteous, and the location very close to the bus and train stations, the noise that's permeating from the nightclub next door is unbearable. We are staying in the 1st floor up from the street, and... More 

Helpful?
Thank Jacob S
ILUNION, Gerente at ILUNION Bilbao, responded to this review

Dear Jacob: Thank you so much for the feedback you have left us, I feel sorry about your stay, because you didn't have a good stay with us, we will work with our staff to improve our facilities and our services. Best regards. Guillermo Mesas, Hotel Manager. More 

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Bilbao, Spain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 29, 2015

The hotel is well placed in a city the can easily be accessed on foot. 10 mins to the heart of the city, 15 mins to the Guggenheim and 25 mins to the old city. During my stay the hotel was being upgraded, which is reassuring. The quality of the room was dated and in need of a renovation. The... More 

Helpful?
Thank Peter G
ILUNION, Gerente at ILUNION Bilbao, responded to this review

Dear Client: Thank you so much for the comments , I am sure that will help us to improve our services and our facilities, even the tv channels. Thank you so much again. Regards, Guillermo Mesas More 

Milton Keynes, United Kingdom
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 2, 2015 via mobile

Relatively well placed near the city centre. Decor is dated and tired. Aircon in the room didn't work and hotel failed to do a thing about it. Rooms are good size but only two additional plugs, so a problem to recharge in the evening. Breakfast at 12euros is expensive. The bar across the street serves delightful and well priced "pinchos".

Helpful?
Thank bbatiz
ILUNION, Gerente at ILUNION Bilbao, responded to this review

Dear Sir: Thank you so much for your comments , it will helps us to improve. Nowadays are reforming the hotel, in all areas and aspects, many thanks, for sharing with us, your personal opinion. Best Regards Guillermo Mesas Director Manager More 

Peterborough, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 27, 2015

Arrived late at night on a prepaid business trip to be told I did not have a room booked, after several minutes of the receptionist shuffling through the computer screens I was offered a room. At this point he found that I did have a room booked under the name of Expedia, not my name at all. I had two... More 

Helpful?
1 Thank JimMcGee
ILUNION, Gerente at ILUNION Bilbao, responded to this review

Dear Client, I feel really sorry about all your comment in our property, I really appreciate, all your comment, that I will share with all our team members. Thanks so much for letting us know about our service, our facilities, nowadays, we are rebuilding our hotel, not just in the contraction, also trying to have another guest service with new... More 

North West
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed April 14, 2015

a convenient, friendly and clean hotel. excellent value, good breakfast. the staff where helpful as I needed to travel into the basque hinterland and ensured that I had all the information I needed. convenient for the Guggenheim and "old Bilbao". the city itself was friendly with excellent tapas, overall good value.

Helpful?
Thank dd1NorthWest
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