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Abba Parque Hotel

Rodriguez Arias 66, 48013 Bilbao, Spain
Hotel amenities
Abba Parque Hotel
Best prices for: 1 room 1 guest
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Ranked #31 of 42 Hotels in Bilbao
A recent review
4 of 5 stars reviewed 3 weeks ago
Vivianne B Bilbao
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193 reviews from our community

Traveler rating
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    74
    26
    15
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44
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Australia
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 4, 2014 via mobile

This was an overnight stay and we found the location to be very good as it was an easy walk to the city. The room we had was average size and the hotel was generally clean and well maintained. The lifts are a bit suspect as some of our group were caught in one of the lifts for 10 minutes.... More 

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ABBABIO, GENERAL MANAGER ASSISTANT at Abba Parque Hotel, responded to this review

Dear Guest, we are glad to know that you enjoyed our location for you visit in the city, and that you had a happy stay. We hope to welcome to our hotel again soon. Best regards More 

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 20, 2014

We arrived at 10pm on Tuesday 16th, there was no greeting form the male receptionist just took our reservation details, passport details and gave us our key. No direction to the room and certainly no mention that we were in a smoking room even though we had booked non-smoking!! On arrival into the room there was a stale smoke smell... More 

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ABBABIO, Directora adjunta at Abba Parque Hotel, responded to this review

Dear Customer, we are sorry to read the impression you took about our hotel and we would like to apologize for the unprofessional treatment by one of our receptionists. We regret we assigned a room that did not comply with the requirements, in this case, a non-smoking room. It is true, the hotel was full at the time and he... More 

Helsinki, Finland
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 10, 2014

Nothing to complain about the hotel itself but nothing that stands out either. WLAN works fine in rooms (at least in 1109). Hotel is very well located: just few blocks from bus station (you can get easily from airport by bus with 1.45e instead of 35e taxi). Also two metro stations within few minutes walk and tram just by the... More 

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ABBABIO, d at Abba Parque Hotel, responded to this review

Dear customer, we are pleased that our location has seemed to be best for your stay in town. Indeed, we are located close to the attractions of Bilbao, as well as to the tube, tram and bus stops. Also, we are glad that you enjoyed our wi-fi service, wich is completely free throughout the hotel. Thank you very much for... More 

Ireland
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 1, 2014

This hotel is adequate, breakfast is an additional €13.50 and so we went elsewhere. We arrived about 9 pm to stay one night. We wanted to get something to eat as we were tired and hungry, however the hotel only does food in the evenings for groups who pre book, and the bar was unmanned. However there are plenty of... More 

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ABBABIO, Directora adjunta at Abba Parque Hotel, responded to this review

Dear customer, we are glad to know that you found our suitable for your stay in Bilbao; also and although at first glance breakfast seems to be a little expensive, it is actually a very complete buffet breakfast and the price is on the line of 3 star hotels in the city. On the other hand, the situation is actually... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2014

Most of the staff were professional apart from one gentlemen. He was particularly rude, got annoyed that we asked for more keys to the room, he didn't give us our free WiFi code or explain anything about the hotels facilities. In fact it seemed that he had exhausted himself just telling us that the room was on the 4th floor,... More 

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Leeds, United Kingdom
1 review
2 of 5 stars Reviewed June 22, 2014

Abba Parque is easily accessible from Bilbao's shopping quarter but its charm ends there. There are no kettles in the bedrooms rooms to make up baby formula or any hot drinks...apparently the one kettle available to guests could not be traced. The hotel restaurant was unable to cook for us due to a "function" and with no takeaways nearby my... More 

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Cairo, Egypt
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 13, 2014

Near To main bus station ,conference center and main shopping street Gran Via , Limited options for breakfast buffet especially with non fluent English speaking waiters who were too busy to smile.. Receptionist on check in didn't help providing a better room which needed renovation, had no sun, smelled humid , and was adjacent to an administrative office in the... More 

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Saintfield, United Kingdom
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 4, 2014

Rooms are clean and basically comfortable. However, the gentleman on the front desk on Sunday and Monday could do with some customer relations training - a smile would help. Breakfast was good. It is a good location but could do with the a good makeover.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 31, 2014 via mobile

Rooms are old and so are the bathrooms. Long time overdue for renovation. Vending machine out off order. So simple no water to buy. Reception not even offering any alternative. Very loud. Not recommended at all. Also the prices for the laundry are utopia

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