Around the corner from fabulous Plaza Nueva and old town Casco Viejo, lovely staff on reception and in bar, a bit noisy in rooms on the front (refuse trucks early in morning) but great prices and lovely hotel. Go see Jon in Bar Plaza Nueva, nice man great Pintxos and tapas - ask him to play Air guitar !

This hotel is pleasant enough and has a decent cafe attached which serves nice snacks during the day including breakfast. Don't bother including the 7.50 euro option with your room, we had coffee and a couple of snacks for under 5 euro per person. The hotel has no on-site parking but they can arrange secure parking underground around 100 yards... More

One of the best things about this hotel is the staff I encountered, Borja when I checked in and David in the evenings. They are helpful, friendly and welcoming. The rooms are nicely appointed, great bathroom (for Spain), and free wifi. I walked to and from the Guggenheim museum (about 1 km each way) on the lovely river walk. The... More

We had an overnite at this small 3 star hotel in central Bilbao. Staff at reception ( 2 ladies) were most welcoming--kind and professional. Room was big with 4 chairs--unusual--3 bright windows--comfortable bed and bathroom. Breakfast was simple and adequate. Internet was FREE. If u are staying here and intend to park you will have to use the public car... More

Loved the hotel for its location , room quality and view from the room. Only problem was finding it . We arrived by metro and by foot the old town is a warren and our friends had big problems by car. Also their room not as good as ours. Reception very friendly for a city hotel. Superbly located for Bilbao... More

We went to this hotel around Easter and asked for a room we could see the processions from. They gave us perfect room on the first floor with large windows and it was great. We could sit in bed and watch the procession leave the church at 5.30am. The reception staff were so friendly and helpful. On checking out the... More

We booked a room on our honeymoon for one night at the Tryp Arenal. We were on our way from San Sebastian and had a very early flight. We arrived in the evening and were extremely dissatisfied to the point where we made the decision not to stay and find other arrangements. Parking, although they had advertised local public parking,... More

Stayed for 2 nights over a weekend and found the the location excellent however the hotel a bit tired and in need of maintenance/upkeep. Allocated room on the 5th floor overlooking the street which was nice. Room was large with plenty of space but dated pink carpet. Bed was great, very comfortable and clean, but the pillows could be better.... More

Just returned from 4 nights in Bilbao, staying at the Tryp Arenal. Great location, just minutes by foot from the Plaza Nueva and all it's lovely bars and restaurants. Excellent Reception staff, who can't do enough to help. We had a room on the third floor, at the front of the hotel. As you would expect of a city centre... More