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Silken Indautxu Hotel

Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
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1 room 1 guest
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500 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Rotherham, United Kingdom
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nights B and B as part of a package with Brittany Ferries. Room was quiet, comfortable if a little dark and everything worked. Clean. Efficient lift. Staff at Reception spoke good English in the main and were helpful. We wanted to eat in the restuarant in the evening as the menu looked inviting and when... More 

Was this review helpful? Yes
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest Thanks indeed for the opinion left , which we really appreciate in order to keep and improve our service and facilities. On the other hand , we keep note of the restaurant open times suggestion , although it has more to do with our timing customs than others, in any case it´s a pleasure for us that your... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

it looks like they are always there with the room ready and knowing in advance all reservations details,so I don't have to bother loosing my time like, they have enormous space for relaxing in the looby with a well differentiated types of areas

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Taunton
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 25, 2015

A two night stay in this city centre hotel was ideal for our visit to Bilbao.Probably mainly used for business entertaining but entirely satisfactory for a short visit to this city to view and visit The Guggenheim Museum,a 15 min walk from hotel. Also well located for shopping and visit to the old town. The room was clean,adequate,well maintained but... More 

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HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, We really appreciate the opinion left about Silken Indautxu , and saying that it´s a pleasure for us as well, that your stay had been as satisfactory as expected Hotel Staff would welcome you at any time . For any further information or booking at Silken hoteles, please do not doubt to visit our web , Best Regads More 

Kuala Lumpur, Malaysia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 18, 2015

Staff very helpful , easy to walk to sights. Breakfast was amazing!! Big bathroom with double sinks. Comfortable bed and well stocked mini bar at reasonable price. The only. Downside for us was the drilling going on through breakfast. Would recommend.

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HotelSilkenIndautxu, Director de Relaciones Públicas at Silken Indautxu Hotel, responded to this review

Dear Guest. We do appreciate your recommendation left about your stay and also that our breakfast service had liked you specially. We´d like to invite you to visit our web, hoteles silken and know more of our emplacements, where you´d be warmly welcome . Our best Regards, More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2015

After breaking my leg in Pamplona. I have been waiting for a flight back home. I have stayed here 3 nights now. The hospitality has been commendable. The staff have gone out of the way to accommodate me and my needs. The room service has been great as well, I have gone thru most of the menu and have not... More 

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HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, We hope your health now had improved properly after all and we thank you for your comments left that surely our staff would hardly appreciate . Looking forward staying in another chance to visit the city and welcome you , here at Silken Indautxu there´s a place to stay and rest . Our Best Regads , More 

Leeds, United Kingdom
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 15, 2015

The hotel is located fairly central To most of the main attractions and we found walking to most places easy. Taxi rank outside so you can pick one up quite easily, without booking at reception. The rooms and hotel generally kept clean and tidy. The reception staff are helpful and speak reasonable English. The toiletries are good including for those... More 

Was this review helpful? Yes
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest , Thanks indeed for the opinion left about Silken Indautxu and your own experience. For any further information , please visit our web, and if there´s another chance to visit Bilbao do not doubt that you´ll be very welcome at this house Best regards More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 9, 2015

Good hotel and would def recommend , nice staff , nice clean hotel and a good underground parking which was ideal for us lads on motorbikes . Located in a good spot near City shops etc and breakfast was my fav part of my stay...just amazing food with plenty of healthy choice!

Was this review helpful? Yes 1
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, Nowadays , healthy choices in food is highly valued for any gourmet that really cares about food in most of the cases, that´s why as said , in Silken Indautxu we try hard to offer, in any of our gastronomic proposals , a healthy choice, even of course any food which may contain allergens. We do offer especial... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 5, 2015

I stayed 2 nights in this hotel and I made my decision of booking it based on the reviews at Booking.com, website that I also used to get my room. If you use this way you'll be allocated on the 5th or 6th floor. The location is great, as Bilbao is not a very big city, but the hotel needs... More 

Was this review helpful? Yes
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest Thank you for your choice wishing next time the details that disliked you a little, have been surely repaired . We also appreciate you comment left about your experience having tried our dinners at Etxaniz Restaurant , which for sure can´t go unnoticed to any gourmet the taste our menus We also invite you to know us better... More 

Stafford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015

Travelled with 3 pals to Bilbao to watch some La Liga football, excellent choice of hotel for 4 nights. Had 2 twin rooms next to each other on floor 3. Was on bed only and paid only £101.00 each for 4 nights (£25) per night for a 4 star hotel. On the friday we arrived we was going to Eibar... More 

Was this review helpful? Yes
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest , Being at the city center makes easy get the best of what any traveler reaches on its travel plan ; Football, in your case it´s specially thrilling here in Bilbao and basque country in general , Eibar as an example to visit and also having the chance of sharing sometimes at Silken Indautxu some of the Liga... More 

A TripAdvisor Member
1 of 5 stars Reviewed June 14, 2015

Do yourself a favor and stay away from this hotel, especially if you book online. It is a run down hotel with an unfriendly personnel, rundown rooms and AC that do not work properly. According to one of the employees guests who book in search engines such as booking.com; Priceline and hotel.com are allocated in a particular area, which is... More 

Was this review helpful? Yes 4

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