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Silken Indautxu Hotel

4.0 of 5 Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
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Silken Indautxu Hotel
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Silken Indautxu Hotel
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385 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 10, 2014

We stayed here with a large group (50) in October. It was a great base from which to explore Bilbao on foot. The rooms were good sized and quiet at night. The hotel was close to a good variety of eating places. Staff were friendly and the breakfast was excellent with a great choice of cooked food. My only criticism... More 

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HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest Thank you for your kind words describing your particular stay at Silken Indautxu, we really appreciate them and keep good note of all of them , in order to improve and maintain the quality service we work for everyday. We´d like to say as well, about our wifi free service , that allows users just navigate using the... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 19, 2014

In its time this hotel probably deserved the four star rating. Sadly the hotel has aged badly and suffers from neglect. As an example, the first floor tile on entering our bathroom was broken exposing a sharp ragged edge. If someone were to kick this with a bare foot, it could result in a serious cut. Housekeeping staff would have... More 

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest , Thanks for using Tripadvisor to leave your impressions about your stay among us. We would like to mark that for our Business ,every Guest is special , regardless of what if they come for business or for tourism, we´re really sorry if your impression has not been as expected ; Our commitment is with all of you... More 

Odense, Denmark
Top Contributor
61 reviews 61 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 10, 2014

This Hotel are having a perfect location in the center of Bilbao. It is a little Challenge to come with a large car and the garage is difficult to get into. Service is perfekt, breakfast is lovely and the hotel have a nice bar. Rooms is of good standard.

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest, Thanks very much for your words , it´s really a pleasure that guest enjoy their stay among us . Next time , please do not doubt to use our porter service, to park your car if necessary, due that there´re 2 floors which allow you , depending on the size car, to park more comfortably Than others. Also,... More 

Europe
Top Contributor
57 reviews 57 reviews
41 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed October 6, 2014

Centrally located ,outdated 4 star hotel. Interiors some 20 years old ,rooms with insufficient light ,bathrooms with outrageous blue LED lighting . Amenities are 4 star standard ,pricing - average. Slow & free wifi (with registration ),restaurant (starting 9 p.m.) ,on-street parking impossible. Caution : theres a disco hall under rooms 131-136 ! Previously reviewed smell really exists and is... More 

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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 24, 2014

The bathroom was terribly lit and felt like a night club. The bedroom was pretty much the same....with all the lights on it was still terribly dark. The facilities in the room were ok...mini bar, table and chairs, safe. Hotel staff were ok, but hardly friendly. Very good location and has parking underneath hotel (16 euros a night).

Was this review helpful? Yes 1
Miami
Top Contributor
51 reviews 51 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 17, 2014

I have known this hotel since I lived in Bilbao between 1994-96. I served as the U.S. Consul and visited all the top hotels; many new ones have opened. This hotel used to be excellent. Having stayed here for two night, there are pros and cons. I would give it three, instead of four, stars. It is not at the... More 

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest First of all, we´d like to thank you for the election staying at Silken Indautxu Hotel on your new visit to the city of Bilbao after so many years. We ´d like to mention that this Hotel had been redecorated in 2007 , year in which we also redecorated our rooms and common areas , keeping the combination... More 

Santa Barbara
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 14, 2014

Friendly staff good bed, good breakfast.....and the price was right and the location is very central--- walking from sites. It seems a lot our tours stay here.....which isn't always a good thing but does indicate some level of comfort. my room was quiet and the bed was very comfortable.

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest , Staying at Silken Indautxu , allows any traveller , due to our central location , as you well describe , visit most of the main attractions of Bilbao that joined to the confort , makes a good combination . For your future visits to the City, this Hotel and its staff will welcome you again, so please,... More 

Hobart, Tasmania, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 29, 2014

This is a typical four-star kind of place but it has a few characteristics worth noting. Our bed was really comfortable (though far from new), the place is supremely quiet, and there are dozens of pintxos bars and cafes within a stone's throw (and it's only 20 minutes lovely walk from the river/Guggenheim as well). If I had a negative... More 

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest We really Appreciate your comments left about your stay at Silken Indautxu and that the place where Hotel is had been satisfactory for your visit tour to the city of Bilbao . According to the suggestion made , the chance of having some support for your luggage, will be reviewed for some rooms as yours. Actually , our... More 

Cresskill, New Jersey
2 reviews
5 of 5 stars Reviewed August 26, 2014

Since it is the two of us & our teenaged son, we rented a mini suite (got a very good price) so he could sleep in one of the 2 roomy sofas. We were not disappointed! Everything, including the bathrooms, was modern, updated & clean. Our king size bed was better than what we have at home. The breakfast buffet... More 

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest, It´s a pleasure for all of us that your stay at Silken Indautxu has been as satisfactory as expected and that our staff had helped you, spetially. The outside garden as described , with it’s a lovely space very useful for all the travellers needed of a break , while staying at Silken Indautxu ; An space that... More 

Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 18, 2014

Hotel breakfast is very good, but that is it. The hotel is very outdated some rooms stink of tobacco and the cleanliness of the room is questionable (I have no alergies and some beds did give me rashes and bites, not sure if it was bed bugs or what, but, not very pleasant at all). The bathrooms are also very... More 

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Additional Information about Silken Indautxu Hotel

Address: Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Bilbao > Abando , Indautxu
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silken Indautxu Hotel 4*
Number of rooms: 184
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Also Known As:
Hotel Silken Indautxu
Silken Indautxu Bilbao
Hotel Style:
#14 Luxury Hotel in Bilbao

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