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Silken Indautxu Hotel

4.0 of 5 Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
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Silken Indautxu Hotel
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Silken Indautxu Hotel
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401 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi
Top Contributor
165 reviews 165 reviews
67 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in the center of the town with nice eating joints in walking distance. Very close to the museum . The breakfast was well laid out. The rooms are descent size not like the European large city hotel room size but rather larger and more comfortable . The place is clean and service is good.

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HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest Thank you for your comments left about your stay at Silken Indautxu. A good breakfast to face the day in a good mood is usually on the first places of our ranking´s services . Hopefully, you can taste it again in another chance to be back at the city of Bilbao , where Silken Indautxu would be pleased... More 

Porvoo, Finland
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 1, 2015

Hotel is in good situation, not far from Guggenhaim museum app. 1 km. Hotel room was renovated clean and quiet. Hotel breakfast was ok as well. Close to hotel there are many small bars to have a local Pintox and class of wine. Price of two nights was 167,- eur.

Was this review helpful? Yes 1
Dhahran, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 22, 2014

I stayed one night in this hotel. It is a beautiful building and in a very good location. Room was quite spacious (suite) with reasonable amenities. On the down side, there was no Coffee Maker in the room and the Wi Fi was weak. It was fairly expensive.

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest It´s a pleasure for us to share your opinion about your stay with us and that this one has been as comfortable as expected. We´re improving some services at the time being , and please note that we do recommend our wifi premium service (7 € /24 hrs) if the free basic one it´s not enough. To know... More 

Dublin, Ireland
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 10, 2014

We stayed here with a large group (50) in October. It was a great base from which to explore Bilbao on foot. The rooms were good sized and quiet at night. The hotel was close to a good variety of eating places. Staff were friendly and the breakfast was excellent with a great choice of cooked food. My only criticism... More 

Was this review helpful? Yes 1
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest Thank you for your kind words describing your particular stay at Silken Indautxu, we really appreciate them and keep good note of all of them , in order to improve and maintain the quality service we work for everyday. We´d like to say as well, about our wifi free service , that allows users just navigate using the... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 19, 2014

In its time this hotel probably deserved the four star rating. Sadly the hotel has aged badly and suffers from neglect. As an example, the first floor tile on entering our bathroom was broken exposing a sharp ragged edge. If someone were to kick this with a bare foot, it could result in a serious cut. Housekeeping staff would have... More 

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest , Thanks for using Tripadvisor to leave your impressions about your stay among us. We would like to mark that for our Business ,every Guest is special , regardless of what if they come for business or for tourism, we´re really sorry if your impression has not been as expected ; Our commitment is with all of you... More 

Odense, Denmark
Top Contributor
62 reviews 62 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 10, 2014

This Hotel are having a perfect location in the center of Bilbao. It is a little Challenge to come with a large car and the garage is difficult to get into. Service is perfekt, breakfast is lovely and the hotel have a nice bar. Rooms is of good standard.

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest, Thanks very much for your words , it´s really a pleasure that guest enjoy their stay among us . Next time , please do not doubt to use our porter service, to park your car if necessary, due that there´re 2 floors which allow you , depending on the size car, to park more comfortably Than others. Also,... More 

Europe
Top Contributor
65 reviews 65 reviews
45 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed October 6, 2014

Centrally located ,outdated 4 star hotel. Interiors some 20 years old ,rooms with insufficient light ,bathrooms with outrageous blue LED lighting . Amenities are 4 star standard ,pricing - average. Slow & free wifi (with registration ),restaurant (starting 9 p.m.) ,on-street parking impossible. Caution : theres a disco hall under rooms 131-136 ! Previously reviewed smell really exists and is... More 

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New York City, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 24, 2014

The bathroom was terribly lit and felt like a night club. The bedroom was pretty much the same....with all the lights on it was still terribly dark. The facilities in the room were ok...mini bar, table and chairs, safe. Hotel staff were ok, but hardly friendly. Very good location and has parking underneath hotel (16 euros a night).

Was this review helpful? Yes 1
Miami
Top Contributor
55 reviews 55 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 17, 2014

I have known this hotel since I lived in Bilbao between 1994-96. I served as the U.S. Consul and visited all the top hotels; many new ones have opened. This hotel used to be excellent. Having stayed here for two night, there are pros and cons. I would give it three, instead of four, stars. It is not at the... More 

Was this review helpful? Yes 3
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest First of all, we´d like to thank you for the election staying at Silken Indautxu Hotel on your new visit to the city of Bilbao after so many years. We ´d like to mention that this Hotel had been redecorated in 2007 , year in which we also redecorated our rooms and common areas , keeping the combination... More 

Santa Barbara
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 14, 2014

Friendly staff good bed, good breakfast.....and the price was right and the location is very central--- walking from sites. It seems a lot our tours stay here.....which isn't always a good thing but does indicate some level of comfort. my room was quiet and the bed was very comfortable.

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest , Staying at Silken Indautxu , allows any traveller , due to our central location , as you well describe , visit most of the main attractions of Bilbao that joined to the confort , makes a good combination . For your future visits to the City, this Hotel and its staff will welcome you again, so please,... More 

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Additional Information about Silken Indautxu Hotel

Address: Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Bilbao > Abando , Indautxu
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silken Indautxu Hotel 4*
Number of rooms: 184
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Also Known As:
Hotel Silken Indautxu
Silken Indautxu Bilbao
Hotel Style:
#15 Luxury Hotel in Bilbao

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