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Silken Indautxu Hotel

Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
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Silken Indautxu Hotel
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Silken Indautxu Hotel
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433 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Selby, United Kingdom
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Being creatures of habit we generally end up going to good places more than once. This was out third visit to this hotel and it was superb. So close to the centre of everything and great location to watch all local festivities Bar was good and cheap as were the snacks. Even with lots of groups, a wedding and the... More 

Was this review helpful? Yes 1
Enschede, The Netherlands
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was about to write a better review, but the fact that they cannot provide a simple breakfast for those who have to catch a plane was disappointing. For the rest, is a nice looking hotel with spacious rooms, close to the city center and relatively easy access to the airport. The breakfast was decent but not extraordinary, and they... More 

Was this review helpful? Yes 1
Bay Area, California
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was smaller than I expected, with a small single bed, but clean, quiet, modern and comfortable. The WIFI was a pain, always having to re-log in with multiple user names and passwords. The hotel is centrally located and very close to bars, restaurants, shopping and the museum.

Was this review helpful? Yes 1
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, Thanks for the comment about your experience at Silken Indautxu , hopefully see you if a new visit to the city of Bilbao may arrive at anytime. Our centrally location actually makes easier to find walking distance locals and main attractions in a lively atmosphere found in the centre of any city. Find more information visiting our web... More 

Dublin, Ireland
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Silken is located in the heart of Bilbao. It is a ten minute walk to the San Mames, Guggenheim and Old Town and only five minute walk to the train station. The staff in the hotel were very helpful and friendly. There is a large bar with terrace, cafe, restaurant and breakfast room. The breakfast was very good however... More 

Was this review helpful? Yes 1
Poznan, Poland
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is well located. Breakfast is very good. There is plenty of restaurants in the area who offer excellent pintxos. the staff is nice. However be aware that some rooms have problems with ventilation and mold. Ask room service to change Your room, in such case.

Was this review helpful? Yes 2
Porto, Portugal
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 2, 2015

Silken Indautxu Hotel is a good choice to stay in Bilbao. I was not impressed with my stay, but here's my review: ROOM: This time booked a double/twin room. The room is large and it has two large beds. Although it was quite cloudy and rainy outside, the room is dark. The hotel has 4 stars, but it should evolve... More 

Was this review helpful? Yes 2
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest It´s a pleasure for us that you´ve enjoyed your stay at Silken Indautxu and therefore we thank you for the choice. As well described on tripadvisor, you´ve tried our gastronomy proposal at the cafeteria that allows an informal stop to eat something before starting another Bilbao´s city tour, for longer breaks, our Etxaniz Restaurant with a menu up... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 31, 2015

Was there for 3 nights. Hotel is old, dirty and staff not friendly. No recommendation! No gym. Rooms are dark and used. Restaurant: bad room service (took me 15 min to order some food), food quality average Better go to a local restaurant nearby Two points for location - quiet in the center and short ways to all sights.

Was this review helpful? Yes 1
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest, We´re sorry your accommodation at our house , has not satisfied your requirements of a four star hotel and not either our staff or housekeeping service. Properly , it does not happen that none of our service dislike us much us has done on your stay that´s why we hope comes a next gratifying visit time . Kind... More 

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New Delhi
Top Contributor
187 reviews 187 reviews
74 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed February 1, 2015

The hotel is located in the center of the town with nice eating joints in walking distance. Very close to the museum . The breakfast was well laid out. The rooms are descent size not like the European large city hotel room size but rather larger and more comfortable . The place is clean and service is good.

Was this review helpful? Yes 1
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest Thank you for your comments left about your stay at Silken Indautxu. A good breakfast to face the day in a good mood is usually on the first places of our ranking´s services . Hopefully, you can taste it again in another chance to be back at the city of Bilbao , where Silken Indautxu would be pleased... More 

Porvoo, Finland
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 1, 2015

Hotel is in good situation, not far from Guggenhaim museum app. 1 km. Hotel room was renovated clean and quiet. Hotel breakfast was ok as well. Close to hotel there are many small bars to have a local Pintox and class of wine. Price of two nights was 167,- eur.

Was this review helpful? Yes 1
Dhahran, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 22, 2014

I stayed one night in this hotel. It is a beautiful building and in a very good location. Room was quite spacious (suite) with reasonable amenities. On the down side, there was no Coffee Maker in the room and the Wi Fi was weak. It was fairly expensive.

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HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest It´s a pleasure for us to share your opinion about your stay with us and that this one has been as comfortable as expected. We´re improving some services at the time being , and please note that we do recommend our wifi premium service (7 € /24 hrs) if the free basic one it´s not enough. To know... More 

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Amenities