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Silken Indautxu Hotel

Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
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Silken Indautxu Hotel
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577 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful restored hotel with a more modern extension. Good breakfast. Great location near a lot of shopping :))) friendly staff who can speak good English at the front desk. As charming as the city itself

Helpful?
Thank YoungMummy
Aberdeen, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel was outside city centre, as Bilbao is not easy to find your way around, not ideal. It did not appear on my Triposo App so less convenient to find. Hotel wifi poor so when trying to make bookings around city or elsewhere not ideal. Room was clean, noise level in 2nd floor early morning and late night bad! No... More 

Helpful?
Thank Gerry M
Paris, France
Level Contributor
236 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed December 27, 2015

Walking distance to Bilbao Guggenheim museum. Excellent bed and shower. Quiet. Expensive parking (16.50 euros / day) but otherwise perfect experience. Wifi is free and works perfectly well. We'd definitely return.

Helpful?
Thank IvanCDG
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Many thanks for your opinion left, it´s a pleasure for Hotel Silken Indautxu get the best of its services making the stay of our Guest as confortable as we work for, everyday. See you next time here in Bilbao, where you´ll have the best of our welcome, More 

A TripAdvisor Member
3 of 5 stars Reviewed December 14, 2015 via mobile

The rooms are clean and is central located. The staff during the day was very helpful. I would of give 4* but I had so many problems with the wifi. I had to pay 10£ for 24 hrs on two devices to check e-mail and the web to check in with my airline,for this reason alone I would not come... More 

Helpful?
Thank A TripAdvisor Member
Greater Sydney, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 3, 2015

We enjoyed the space and comfort of rooms 227 and the outlook over the square. The bathroom was large and had excellent water pressure for the shower, the bed huge and comfortable. Some of the furnishings In tHe lounge area were quite worn but still comfortable. Breakfast was standard fare and not cheat a tE14.50. Try Meeeting place for great... More 

Helpful?
Thank Brandytessleo
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Sir, Visiting 227, for being first time at Silken Indautxu it´s with no doubt a good choice because of the views , daylight and spacious living room, for relaxing after a busy day visiting a city that without being specially big it concentrates a lot of places of interest that you can not miss in a first visit. We... More 

Chester, United Kingdom
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 1, 2015 via mobile

I stayed here during a weekend break in Bilbao and was very happy with my choice. The location of the Silkin is a out of the main centre, but only a fifteen minute walk to the Guggenheim. The hotel is located next to a tram and metro station. With the Metro you can reach the older part of the City... More 

Helpful?
Thank ScotMurray
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, A good description that surely helps other tourist on its way to visit Silken Indautxu, many thanks. It´s a pleasure for us that your choice had satisficed you at the most, and that´s why we invite you to know more of our Hotels, our web invites you to know more destinations all around Spain and Belgium . Best... More 

Lacock, United Kingdom
Level Contributor
120 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed October 21, 2015

We had a really enjoyable stay at this very comfortable hotel.Location is good as its close to public transport stops.The hotel has brilliant staff,they were helpful,polite and friendly and were a credit to the hotel.The buffet breakfast was first class with a massive choice and the bar was equally as good with brilliant wines,at great prices and outstanding level of... More 

Helpful?
Thank Sheepclan
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

We really thank you for your particular recommendation, and for your opinion left to all the staff that works here, at Silken Indautxu. You´ve remarked about our bar it´s quality and service , that it really worths for any traveler staying at Indautxu, good suggestion to spend a little while at our terrace or inside, having a drinks of our... More 

Cresskill, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 17, 2015

We stayed at the Indautxu last year & decided to return this year too. As usual, the service was wonderful and all the staff understood English. They were very helpful. Unfortunately, my husband came down with both tendinitis AND fought off a mild case of the flu. He was taking 2-3 hot showers daily for his aching shoulder & sweating... More 

Helpful?
Thank Maria P
New Delhi, India
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 7, 2015

The hotel is centrally located in Bilbao city. Few staffs are not friendly, They are quite rigid. I wanted to cancel the booking for weekend but they were asking it to be done only through HRS only. Whereas everywhere else i could do the same cancellation in other countries. If you want to cancel your booking than be prepared to... More 

Helpful?
1 Thank Mohan17
Kidderminster, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 1, 2015

Having read reviews where it stated that those booking through a .com rooming service received the poorest rooms I was nervous about what to expect as I had had an incredible deal. Lovely surprise! The room was very spacious, mini bar with everything you would need, linen and towels changed daily, all fitting for a 4 star rating ALSO we... More 

Helpful?
Thank Meg K
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