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Silken Indautxu Hotel

Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
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452 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Stafford, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Travelled with 3 pals to Bilbao to watch some La Liga football, excellent choice of hotel for 4 nights. Had 2 twin rooms next to each other on floor 3. Was on bed only and paid only £101.00 each for 4 nights (£25) per night for a 4 star hotel. On the friday we arrived we was going to Eibar... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago

Do yourself a favor and stay away from this hotel, especially if you book online. It is a run down hotel with an unfriendly personnel, rundown rooms and AC that do not work properly. According to one of the employees guests who book in search engines such as booking.com; Priceline and hotel.com are allocated in a particular area, which is... More 

Was this review helpful? Yes 2

Travelers are raving about these Bilbao hotels

Botucatu, SP
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in this property in june 2015. I liked very much our room. The location of the hotel is perfect and it is worthwhile pay the parking in the hotel. Impossible to park in the streets near the hotel. Very expensive, no places and you can only park for 2 hours and than change the position of the car,... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
207 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here at the finish of my first stage of the Camino and they didn't bat an eyelid at my unkempt appearance. The room was a good size with aircon, spanish tv and a nice sized bath, all standardly decorated for the type of hotel. The staff were lovely, free internet, nice bar and a pintxos bar on the... More 

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Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First of all to get to the hotel by car is like a labyrinth. We spent like half hour trying to reach the hotel. Once we got there we have to go through a hallway, walk ten steps down, go through another hallway, down more steps and then reach the elevator. The room hallway had all the wallpaper rip off,... More 

Was this review helpful? Yes 1
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It´s a relatively cheap hotel for Bilbao, so has a good relation quality/price. I´ve been using it for the last 10 months almost every week, and its not bad. Although, don't expect very much. I have some kind of minor issue almost every week: problems to open the door (door lock with no battery), damaged phone in some rooms, no... More 

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HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest For us i´ts really a pity that your expectations have not been as we usually wish our guest in spite of visiting Silken Indautxu quite often these last months Hopefully our perseverance , might change your mind for futures visit to this Hotel , wifi among others is about to improve . Our staff will be at your... More 

Selby, United Kingdom
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 12, 2015

Being creatures of habit we generally end up going to good places more than once. This was out third visit to this hotel and it was superb. So close to the centre of everything and great location to watch all local festivities Bar was good and cheap as were the snacks. Even with lots of groups, a wedding and the... More 

Was this review helpful? Yes 1
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Dear Guest, We really appreciate your trust on Silken Indautxu , staying at our house several times ; As said, not only Easter but any season is a good chance to visit the city because of the street -events among others. Next time would be a pleasure to welcome you again , and being at your disposal for any information... More 

Enschede, The Netherlands
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 6, 2015

I was about to write a better review, but the fact that they cannot provide a simple breakfast for those who have to catch a plane was disappointing. For the rest, is a nice looking hotel with spacious rooms, close to the city center and relatively easy access to the airport. The breakfast was decent but not extraordinary, and they... More 

Was this review helpful? Yes 1
Bay Area, California
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 24, 2015

The room was smaller than I expected, with a small single bed, but clean, quiet, modern and comfortable. The WIFI was a pain, always having to re-log in with multiple user names and passwords. The hotel is centrally located and very close to bars, restaurants, shopping and the museum.

Was this review helpful? Yes 1
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, Thanks for the comment about your experience at Silken Indautxu , hopefully see you if a new visit to the city of Bilbao may arrive at anytime. Our centrally location actually makes easier to find walking distance locals and main attractions in a lively atmosphere found in the centre of any city. Find more information visiting our web... More 

Dublin, Ireland
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 22, 2015

The Silken is located in the heart of Bilbao. It is a ten minute walk to the San Mames, Guggenheim and Old Town and only five minute walk to the train station. The staff in the hotel were very helpful and friendly. There is a large bar with terrace, cafe, restaurant and breakfast room. The breakfast was very good however... More 

Was this review helpful? Yes 1
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