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All 43 Bilbao hotels

Barcelo Bilbao Nervion

4.0 of 5 Hotel   |   Paseo del Campo de Volantin 11, 48007 Bilbao, Spain
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Ranked #4 of 43 Hotels in Bilbao
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
livescount Chester, United Kingdom
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452 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Chester, United Kingdom
Top Contributor
71 reviews 71 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed today NEW

This is a first-class hotel. The rooms are extremely well-equipped and the restaurant provides an excellent breakfast choice . We didn't dine here but I have no doubt that it would have been excellent. Staff courteous and professional. The big score, however, is the situation right on the river front with the old town ten minutes stroll to the left,... More

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New Zealand
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We only spent two nights at this hotel but thoroughly enjoyed our stay. The room was bright and very well appointed with the most beautiful crisp clean white bedding, The room was quiet and so we slept well. There was parking in the basement of the hotel. The breakfast was varied and vast. The location by the river was excellent,... More

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BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review

We really appreciate your positve comments about the hotel. We are glad to know you have such a wonderful opinion about the hotel and its services. It would be a pleasure accommodate you again in the hotel in your next visit to the city. Best regards More

Heraklion Prefecture, Greece
1 review
4 of 5 stars Reviewed 5 days ago NEW

We got a good deal through booking.com, hence the "good value" note. Room was bright and comfortable, a little strange with the sink and shower in the room, but it works. Wifi was good. Breakfast is a star, wonderful selection. Staff on the reception were efficient and very helpful. Been there a few times over the years andI would definitely... More

Review collected in partnership with Barceló Hotels & Resorts

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BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review

Thank you very much for your comments about the hotel. We are gald to know you enjoyed the services we offer to our customers, and therefore, your stay. It would be a pleasure accommodate you again in the hotel in your next visit to Bilbao. Best regards More

Houston, Texas
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

New hotel, reasonably well equipped modern business hotel. However badly let down by the restaurant. Quite clearly they don't employ chefs just people who can heat something up in the oven. Grilled veal was inedible and we and two other people sent it back. We were offered an alternative but decided to eat elsewhere for other meals. They have a... More

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BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review

We would like to thank your comments about the hotel. We would like to apologize for the image we provide you with the restaurant service, in which we do our best to meet all our customers expectations. Moreover, regarding the parking, we would like to add that the rate applied is similar to other parking facilities in the city. It... More

limassol
Top Contributor
84 reviews 84 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Car garage was full. We had booked this hotel because of its private parking. Reception was complete chaos! Actually when we arrived there was noone at reception. Room was OK considering the price. In the morning, reception again complete chaos with queues of guests waiting to check out and only two members of staff (sometimes only one) ready to assist.... More

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BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review

Thank you very much your comments. We are sorry for the inconveniences you experienced during your stay. We have checked the points you mentioned and we have studied them in detail. Moreover, we are sorry for providing you such a poor image in customer service, in which we do our best to meet all our customers expectations. It would be... More

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed there for a week during the FIBA World Championships. Everything looked clean and modern and the service was polite and thoughtful. One night we came in hungry in morning hours and every restaurant in the city were closed, but the receptionist was kind enough to give us some croissants when we asked for directions. Also housekeeping was always... More

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BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review

Thank you very much for your comments about the hotel. We are glad to know the hotel and its services came up your expectations. We are sorry for the inconveniences caused with the Wi-Fi. We will fixed it to ensure it works properly. It would be a pleasure accommodate you again in the hotel in your next visit to Bilbao.... More

Top Contributor
100 reviews 100 reviews
23 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is an absolutely beautiful hotel. The lobby is gorgeous. The staff is very helpful and friendly. There is a restaurant where you can get a tasty meal for 13€. There is a bar which offers everything from coffee to beer, wine, and liquor. The room is modern and dreamy. Big modern bathroom and shower with a huge rain shower... More

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BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review

We are gald to know you enjoyed the hotel and the services we offer to our customers. It would be a pleasure accommodate you again in the hotel in your next visit to Bilbao. Best regards More

Madrid, Spain
1 review
4 of 5 stars Reviewed 6 days ago NEW

Good location and design. Car parking facilities could be improved - car park was full when we arrived, and 25 euros a day for parking is a little pricey. Reception staff could be smilier and friendlier.

Review collected in partnership with Barceló Hotels & Resorts

Was this review helpful? Yes
BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review

We would like to thank you your comments about the hotel. We are sorry for the inconveniences caused by the parking. Regarding its price, it is very similar to other parking prices in the city. We do hope see you again in the hotel in your next visit to the city. Best regards More

Spotsylvania, Virginia
Top Contributor
146 reviews 146 reviews
10 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights. Arrived very early in the morning and they let us check in without having to wait until the afternoon. We were thrilled. Good location, easy walk to Guggenheim and old town. Breakfast buffet was great. Front desk folk were helpful and always cordial. I highly recommend this hotel and will stay here if I ever... More

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BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review

Thank you very much for choosing our hotel to be accommodated in. We are very glad to know the hotel, its services and its location met your expectations. It would be a pleasure accommodate you again in the hotel in your next visit to the city. Best regards More

Graz, Austria
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a surprise from the beginning. The reception is pure design and very modern, but the best waits for you in the room. These are all in white rooms, quite big and with a really comfortable bed. The WC and the shower are in different doors and the washbasin is outside the toilet, separated from the bedroom part... More

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BilbaoNervion, Director General at Barcelo Bilbao Nervion, responded to this review

Thank you very much for your positive comments about the hotel. We are glad to know the good impression the hotel caused you and also the services we offer to our customers came up your expectations. Best regards More

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Additional Information about Barcelo Bilbao Nervion

Address: Paseo del Campo de Volantin 11, 48007 Bilbao, Spain
Location: Spain > Basque Country > Vizcaya Province > Bilbao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo Bilbao Nervion 4*
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Also Known As:
Barcelo Nervion Hotel Bilbao
Barcelo Hotel Nervion
Barcelo Hotel Bilbao

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