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All 43 Bilbao hotels

Hotel Conde Duque Bilbao

3.0 of 5 Hotel   |   Paseo Campo de Volantin 22, 48007 Bilbao, Spain
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Ranked #14 of 43 hotels in Bilbao
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
PKSMiami Miami, Florida
  • Reviews (177)
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177 people have reviewed this hotel

Traveler rating
    34
    96
    39
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Miami, Florida
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Absolutely can't beat the location. Right across from the beautiful Calatrava bridge and an easy walk to the Guggenheim and old town. Rooms are basic, tiny and clean. Be sure to get one with a balcony so you can keep the door open for cool breezes at night. Breakfast was not included but we tried it anyway two of the... More

Was this review helpful? Yes 1
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear guest, Thank you for choosing us as location and find out how wonderfull is Bilbao city. We appreciate your comments as well as future guest will do also. Great explanations of how to enjoy our hotel. Hope you get extra experience on your next visit by renting a bike or paddle bard surfing on the river, or even find... More

Cork, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

Stayed for one night only. Reception Staff were very friendly with lots of helpful advice on attractions and airport transport. Had a room overlooking the side street and it was perfect. Spotlessly clean, a/c and comfy beds. Great location. Easy access over the beautiful bridge. Only negative was the "toy" hairdryer. Glad I had short hair!

Was this review helpful? Yes 2
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Hi! Thank you very much for your kind words, specially to our staff, we appreciate it and is very helpfull to know that we are doing a good job, from reception to cleaning staff. Hope we get to see you soon, Kind regards I. A. Comm. Mngr. More

england
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 8, 2014

A very pleasant hotel. Good value and very helpful staff. Some rooms look out over the river and there is a tram station on the opposite bank. Ask for a tea tray so that you can make a cuppa in your room - it is free. It is situated midway between the Guggenheim and the Town Hall - five minutes... More

Was this review helpful? Yes 3
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear customer, Thank you for review, very nice descriptions of many of the things that most of our clients are looking for, and there is not better way that our clients share their experiences. From the hotel, just let you know that we are working on some new ideas to enjoy the city, so keep an eye on our web... More

Adelaide, Australia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 1, 2014

This is a good basic Hotel close to the Guggenheim Gallery and the old part of the city. We had a basic room which was ok for our two night stay. The staff were very friendly, especially the evening barman. Our only disappointments were the lack of tea making facilities and no extra pillows in the room.

Was this review helpful? Yes 2
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear Lucky Eddy, Thank you for taking your time answering Tripadvisor review, we appreciate all your comments. Seems that you got what you expected with is just what you are looking for, and we want to thank you for your comments about our restaurante staff, I´ll let him know. Our tea making facilities are on demand, for free, you just... More

Ghent, Belgium
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 6, 2014

The hotel lies next to the Zubizuri bridge, a 10 min walk to the Casco Viejo, the Ensanche and the Guggenheim, in a nice, safe neighbourhood. We stayed 3 nights in a superior room with a small balcony and sideview of the river. Breakfast and entrance ticket to the Guggenheim included at an incredible rate ! Staff was very friendly... More

Was this review helpful? Yes 4
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear Gjant, So nice to hear about your experience with us. As you mentioned, our location is great to visit most relevant places in town, and Bilbao is a very calm city, easy to walk. Tank you for letting us know about your point of view of the restaurante, and let me tell you that we are experimenting changes that... More

Madrid, Spain
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 3, 2014

This hotel was great! I can't believe I was considering another just to get a view of the museum through the window. Totally unnecessary! It is about 5-6 mins walking distance from the metro stop. The museum is also a 5-6mins walk once you cross the bridge. It is very close to old town and a shopping mall. The staff... More

Was this review helpful? Yes
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear guest, We are so glad that you enjoyed tha much with us that we are very exited to get to see you soon. Your experience is exactly what we are looking for to offer to all our guest, and is very nice to ear that we did a good job. Our location is exactly as discribe, few mintues walk... More

Chester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 26, 2014

On the positive side the position of the hotel is excellent - close to all places of interest. We were very disappointed with our room which was dark, stuffy and smelled of smoke. We had an internal room and found it very claustrophobic, the windows only opened slightly at the top and they had frosted glass so you coudnt see... More

Was this review helpful? Yes 1
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear Hoppy, We are glad you shared with us on tripadvisor your experience, and we are very sorry about the restaurant issue. Let me tell you that we are working on this area, just now, to resolve our breakfast area that is just the same that last year, but it seems that is not good enough now, so we are... More

Oulu, Finland
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 31, 2014

Stayed here three nights. The location is excellent, very close to Zubizuri walking bridge and 10 minutes away from Guggenheim or Plaza Moyua. The hotel is quiet and clean. The room was a bit narrow. The parking garage located few blocks away but it was safe and spacious. There's few restaurants nearby and also the funicular to the Artxanda viewpoint... More

Was this review helpful? Yes
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear Anna V. We want you to know that we really aprreciate your comments, and we are happy that you enjoyed with us your journey in Bilbao. All references about the city or funicular are correct, and we are glad you share it with every one here in Tripadvisor. There is only one thing I want to say about the... More

Birmingham, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 3, 2013

Stayed here for four nights at the end of September 2013. Very easy to find after the bus from the airport dropped us off in the city centre. About a 10/15 minute walk, Hotel is clean and room was comfortable with staff friendly and breakfast good. Given all of that, the hotel is value for money and this is particularly... More

Was this review helpful? Yes 3
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear Customer, What a great survey about our hotel, short, clearn and positive. Thank you very much indeed for providing to future possible guests so many details about us. We do have all that information posted on the oficial site but it could never be as good as a real guests experiences here in Bilbao and on our hotel. Let... More

Crosby, Texas
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 25, 2013

We stayed at this hotel one night before our flight out the next day. The hotel is pleasant and well located within easy walking distance of the Guggenheim Museum and the old town of Bilbao. It is near the town hall and very near the pedestrian footbridge over the River Nervion. Parking is available in their garage for a charge... More

Was this review helpful? Yes 2
CONDEDUQUEBIO, Director de Relaciones con Clientes at Hotel Conde Duque Bilbao, responded to this review

Dear guest, I can only say THAN YOU for your comments and descriptions of the hotel. We love guests that enjoy and are clear with their experiences with us. Glad you choose our hotel before catching that fligh and find out how easy is to walk and discover Bilbao city. Follow us on social media if you want to have... More

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Additional Information about Hotel Conde Duque Bilbao

Address: Paseo Campo de Volantin 22, 48007 Bilbao, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Bilbao
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Conde Duque Bilbao 3*
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Also Known As:
Best Western Bilbao
Best Western Conde Duque
Bilbao Best Western

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
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Number of rooms
67

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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