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Hotel Holiday Inn Bilbao

4.0 of 5 Avenida Zumalacarregui, 40, 48006 Bilbao, Spain (Formerly Hotel Avenida)
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Hotel Holiday Inn Bilbao
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Hotel Holiday Inn Bilbao
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335 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Attentive staff, I liked reform lobby since my last visit to the hotel, always help me with what I need. Pay access to the gym to relax after the hard days of work and the Metropolitan Club is perfect.

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Uithoorn, The Netherlands
Top Contributor
68 reviews 68 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

Great hotel, just 5min walk from metro and transport to all Bilbao attractions. Great bar and breakfast and friendly staff to support you during your stay. Ask for the gym faciliteit, in the same building. Great value for money.

Was this review helpful? Yes 1
Bembridge, United Kingdom
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 22, 2014

At the same time as a colleague, I stayed for a night last week, and from the start I would have marked the Hotel as 'Excellent'. It was clean, spacious, fulfilled all my needs, and yes the Internet was a little slow, but useable. However, the next morning I sampled breakfast, and it was atrocious and the worst I've had... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review

Dear Maxcaddy, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.... More 

London, United Kingdom
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

I had a short holiday at this hotel few years ago I really love the atmosfer and friendly looking stuff and lovely views plus a good restaurant and I'm thinking to go there this summer again to reapit the good memories I had

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Chesterfield, United Kingdom
11 reviews 11 reviews
6 hotel reviews
3 of 5 stars Reviewed December 12, 2014

The hotel is clean and comfortable. The choice and quality of food in the hotel is average but eatable. The bar and facilities downstairs are quite good. The staff are friendly and helpful. Parking is quite expensive for a hotel which is away from the town center. But the underground stops just round the corner and is a quick, easy... More 

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IHGCare, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review

Dear dalcras N, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of cleanliness, friendly and helpful staff, facilities and location of the hotel. I am sorry that the features of your room... More 

Bradford, United Kingdom
1 review
4 of 5 stars Reviewed December 5, 2014

Weekend break in Bilbao - lovely little city. The Holiday Inn is actually quite nice, modern and 'fresh'. Location is good, rooms comfortable, service very pleasant etc. The rate was decent, and would definitely stay again for the same sort of money.

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Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

I stayed here on the 3rd night of BOD-SCQ trip. Front staff is not so helpful when we were there. They repeated me for porter services charge which is not so nice conversation to customer, then I told her that it was already included in the voucher and thing was sort out. She also showed disappointment on her face when... More 

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Quebec City, Canada
1 review
3 of 5 stars Reviewed November 14, 2014

I chose this hotel due to its advertised proximity to the airport. As the bird flies it is under 5km. But my transportation is metal, not feather-clad, so the distance I traveled to reach the airport was almost three times that on a congested highway. I chose a superior room, which offered a slightly larger room at the furthest point... More 

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IHGCare, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review

Dear Amie L, I appreciate you taking the time to comment about your recent stay at our hotel. It is very nice to know that you have liked our breakfast selection, and found our fitness center and pool up to your par. However, we regret that the room condition and the internet connection was a let down. Please accept our... More 

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 11, 2014

Great room size, nice and modern furniture in the room. Only the wardrobe is very small and difficult to access. The bathroom is great and the shower is a dream. This is how a bathroom should be! Very friendly staff, the bar is nice and everything worked. This is a good business hotel, high above the centre and thus difficult... More 

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Senior Contributor
22 reviews 22 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 7, 2014

Far from the city centre, low internet speed, room too dark and if you open the curtain, they can see you from the building in front of your room... staff very friendly and good service. Acceptable price.

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Javier G, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that we were be able to meet your expectations when it comes with a very good service. However, I am sorry to hear you did not fully enjoy your time in our hotel due to room lighting. It would have been helpful if we had... More 

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Additional Information about Hotel Holiday Inn Bilbao

Address: Avenida Zumalacarregui, 40, 48006 Bilbao, Spain (Formerly Hotel Avenida)
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Bilbao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Holiday Inn Bilbao 4*
Number of rooms: 200
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Also Known As:
Barcelo Avenida Hotel Bilbao
Barcelo Hotel Avenida
Barcelo Hotel Bilbao
Hotel Style:
#14 Luxury Hotel in Bilbao

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Hotel & grounds (17)
Room/suite (26)
Bathroom (22)
View from room (8)
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Family/play areas (1)
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Pool/beach area (2)
Room/suite (20)
Hotel & grounds (9)
Dining (3)
Other (8)
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