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All 43 Bilbao hotels

Hotel Holiday Inn Bilbao

4.0 of 5 Hotel   |   Avenida Zumalacarregui, 40, 48006 Bilbao, Spain (Formerly Hotel Avenida)
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Ranked #23 of 43 hotels in Bilbao
A recent review
3 of 5 stars reviewed yesterday
Eric R Singapore, Singapore
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238 people have reviewed this hotel

Traveler rating
    53
    92
    55
    25
    13
See reviews for
24
94
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35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I stayed there for one night and I'm suprised because I have found there better conditions than I expected. First of all it's very pleasure place with friendly staff and it's located near to airport. After when I had had delicious breakfast I could go after professional and quick check-out.

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Holiday Inn Bilbao is about a 15-20 minute cab ride from the airport (about 30 Euro). The staff was very friendly and helpful. The hotel's location is not in downtown Bilbao, however the Santuxu metro stop is a five minute walk and you are only two stops away from the Guggenheim and Casco Viejo, as well as the Renfe... More

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San Juan, Puerto Rico
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is on the outskirts of the city. Need transportation to visit the Guggenheim Museum and the old city. The rooms are comfortable and clean, and have good air conditioning. The breakfasts were very good too.

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Terre Haute, Indiana
Top Contributor
118 reviews 118 reviews
88 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room 421 might as well be in the elevator. It was extremely noisy so I asked for another room, and it was immediately changed without any problem. The entire staff at this hotel was wonderful. Room 440 had a refrigerator/mini bar, kettle, safe, iron/ironing board, two phones, but no clock. The window tilted like many in Europe's hotels, and the... More

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Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2014 via mobile

This hotel was easily located from the motorway and well sign posted. Excellent rooms and cleanliness to a high standard good secure car parking which you pay for and to be born in mind when booking or staying. Ideal for families as we were a family of four. Certainly worth a try.

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Marbella, Spain
Top Contributor
66 reviews 66 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed February 3, 2014

Both the location and the access for this hotel were very difficult. Arrived at 5pm and required an early night to be at the Bilbao Port early in the morning but told the restaurant did not open till 8.30. Nothing to eat at the bar, cold and wet outside so did not want to venture into the town. Only one... More

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Javier G, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review

Dear guest: Thank you for taking the time to share your expressions about your recent stay at our hotel. We strive to accommodate all of our guests and their needs, and I am disappointed that we did not meet your expectations. We are sorry you were not fully satisfied with your overall stay. We appreciate the candid feedback we receive... More

Healdsburg, California
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 16, 2014

Stayed for 2 nights in December, 2013. Very nice lobby and breakfast area. Parking lot in front of hotel is a construction zone because a private health club is being built. Good news is they are not charging for parking! Our room was fine, the bed was acceptable and there was a fridge in the room. The shower is bizarre,... More

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IHGCare, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review

Dear timm5353, Thank you for taking the time to write your comments. It was great to read you like our lobby and breakfast area as well as the efforts of our hotel staff. I am sorry that the room layout that you received was not reflective of our commitment to providing guests with comfortable accommodations. Your comments are being reviewed... More

Warrington
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 25, 2013

Bilbao is a wonderful city full of very welcoming people and I thoroughly enjoyed my 2 night visit. The staff at this hotel are extremely helpful, very friendly and accommodating. They are nice people and approachable but are being hindered in doing their jobs by the on-going construction operations at this site, and by what I personally consider to be... More

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Javier G, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review

Dear guest: Thank you for being a Priority Club member and for taking the time to express your experiences regarding your recent stay at the Holiday Inn Bilbao Hotel. We are pleased you enjoyed the convenient location of our hotel and the staff services. We are deeply sorry for any inconveniences you have experienced; we are grateful for your patience... More

Haifa, Israel
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 21, 2013

We were there as a group for one night on June while a trip to the north of Spain in Bilbao. It's fine hotel in fine place. The lobby is welcoming and comfortable. The stuff was very polite and efficient . the room was clean and hospitality but you have a great surprise – by entering the room exactly trough... More

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Javier G, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review

Dear guest: Thank you for sharing your experiences on Tripadvisor. It is wonderful to learn you liked our hotel and provided you with attentive service. We are working to update our guest rooms so that we can continue to provided high-quality accomodations to our guests. We appreciate all feedback we receive and thank you for your recommendation. Best regards. Javier... More

Welwyn Garden City, United Kingdom
Top Contributor
60 reviews 60 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed September 9, 2013 via mobile

This is a building site. From the moment you arrive at the front and are greeted with hoardings until you walk in and see the lift buttons hanging off the wall. Woken early his morning by a pneumatic drill and hammering. Not good at all. Breakfast poor for thirteen euros. No hit food and no proper coffee. Just sachets and... More

Was this review helpful? Yes
Javier G, Guest Relations Manager at Hotel Holiday Inn Bilbao, responded to this review

Dear guest: Thank you for staying with us at the Holiday Inn Bilbao and for leaving your review on Tripadvisor. It is very nice to know you liked our renovated rooms and public areas. We are grateful for your patience and understanding while we are hard at work completing renovations and upgrades outside our hotel. Thank you for review, and... More

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Additional Information about Hotel Holiday Inn Bilbao

Also Known As:
Barcelo Avenida Hotel
Barcelo Avenida Hotel Bilbao
Barcelo Hotel Avenida
Barcelo Hotel Bilbao
Address: Avenida Zumalacarregui, 40, 48006 Bilbao, Spain (Formerly Hotel Avenida)
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Bilbao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Best Value Hotel in Bilbao
#15 Luxury Hotel in Bilbao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Holiday Inn Bilbao 4*
Official Description (provided by the hotel):
Holiday Inn Bilbao is an attractive hotel with all the services to enjoy a pleasant stay in Bilbao. Located next to the Basilica of Begona, the hotel has easy access to historical city centre and the most important monuments of Bilbao like the Arriaga theatre or the Cathedral of Santiago. In addition, the hotel is near the major business centres of the city as the Bilbao Exhibition Centre (BEC) or the airport. ... more   less 
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