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Carlton Hotel

#7 of 41 Hotels in Bilbao
Certificate of Excellence
Plaza de Federico Moyua 2, 48009 Bilbao, Spain
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Asia, Peru
Top Contributor
134 reviews 134 reviews
130 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

LOCATION: Taxi from the hotel to the airport costs EUR 25 including highway toll and takes 15 minutes during little or no traffic. HOTEL: Very friendly and fast check-in. Day staff seems to be more helpful than night staff. Clean, quiet room. Very good beds and pillows. Very quiet room. Quiet A/C. Decent shower. Free WIFI.

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London, United Kingdom
Top Contributor
212 reviews 212 reviews
110 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed 1 week ago

First time staying at The Carlton as had seen before on other trips to the city and thought it looked impressive. Very centrally located for both the airport bus 3247 and the Moyua metro stop. Checkin was old school, very slow and lacking in service, a group of rude Italians pushed in and the clerk served them even though he... More 

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Top Contributor
105 reviews 105 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel wasn't cheap but it was very comfortablel with helpful staff and secure parking under the hotel. It is 5 to 10 minutes walk to everything including great restaurants and the Guggenheim. We'd stay again.

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Budapest, Hungary
Top Contributor
55 reviews 55 reviews
36 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I like these traditional old style hotels. This is not the first time I stayed in this hotel and never had a reason to complain. Nice spacious rooms with modern clean bathroom, well maintained. I like the hotel interior, carpets, furtniture lustre... Good breakfast buffet, nice selection of local ham, cold cuts, cheese. Tea served with hot (!) water and... More 

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Hamburg, Germany
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is perfect. Bilbao is a small town, most sights reached by foot. A very short walk to the Guggenheim museum, and a nice 10 mins walk to Old town (Casco Viejo). The rooms are clean and nice. The cons: gym is extremely small and out of date. The spa is just a sauna room. The worst of all:... More 

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Amsterdam
Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The location of Hotel Carlton in Plaza de Federico Moyua is perfect, Less than 10 steps away is the Moyua metro stop (Line 1 and 2) with links to Casco Viejo and it is approximately 10 to 15 minutes walk from the Guggenheim museum. The area closeby is filled with shops and the location of the hotel proved useful to... More 

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London, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 9, 2015

Positioned in a very central location in Bilbao - basically the hub with various spokes leading off to main tourist spots (only 10 minutes from the Guggenheim for example). As soon as we walked in, we were welcomed by very friendly professional staff. All the staff were of an older generation where great service and recommendations were offered in a... More 

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Luxembourg City, Luxembourg
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed April 2, 2015

This is our wedding hotel. Perfect Service, bizcaya quality food, barra libre, and just a night to be remberreed, Carlton de Bilbao is a one of the most important Hotels of the basque country. Matching with the style of "ocho apellidos bascos"

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London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 31, 2015

The Rain in Spain .... the average rain fall in Bilbao is twice that of London! However, the Carlton Hotel is a great place to spend the afternoon reading a book. Our room was particularly large with high ceiling. Great lighting - one of the best we ever came across in hotels. Modern, comfortable armchairs, huge bed, nice bathroom BUT,... More 

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Hampshire
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 31, 2015

I cannot recommend this hotel high enough! Hotel staff very friendly and informative, happy to help with anything. My room was really nice, stylish and spacious. Breakfast, which was included, was super - fresh fruits, pastries, cooked and cold options, fresh juices - suitable for even picky eaters. Location of the hotel is amazing, in the town centre. Metro station... More 

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