We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Carlton Hotel

#6 of 41 Hotels in Bilbao
Certificate of Excellence
Plaza de Federico Moyua 2, 48009 Bilbao, Spain
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Carlton Hotel
Professional photos View all
Browse nearby
Carlton Hotel
Carlton Hotel
Carlton Hotel
Add Photo Write a Review

508 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    228
    185
    70
    18
    7
See reviews for
60
232
31
96
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (508)
  • Mar-May only
    (111)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (133)
  • Dec-Feb only
    (87)
All months
rotterdam
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Valet parking, good food, friendly service. Very spacious rooms and some have balconies. We asked for a baby bed which was delivered immediately. (Like even before we arrived to the room!). Also asked for a waterboiler, again delivered within minutes.

Was this review helpful? Yes
Sydney, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Carlton Room very large, spacious imagery elegant hotel with a friendly, warm staff. No complaints on any level. The lobbieS are lovely, one with a stained glass dome. The bar is so friendly and the waiters are fun and friendly. Dining room has good reasonable priced food at dinner, but the menu did not change in 8 days. Hotel is... More 

Was this review helpful? Yes
United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel may class itself as 5*, but I think it's more like a good B & B. Fantastic location, own underground car park (pre-book, extra charge), impressive stately entrance and lounge. Quiet and recently modernised large comfy twin room (304), spotless, good bed and bedding; strange light fitting; big new modern bathroom (no door) containing a separate shower, separate... More 

Was this review helpful? Yes 2
Leighton Buzzard, United Kingdom
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable, central location on an attractive roundabout, friendly service, decent breakfast, underground parking, the Carlton Hotel has all we needed for our short stay in Bilbao. The costs were also reasonable for a central city location.

Was this review helpful? Yes 1
Krasnodar, Russia
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Comfortable hotel located in one of the central squares of Bilbao, at a walking distance from all major shopping and sightseeong points. Hotel's rooms and interiors are in a traditional classic style. Comfortable rooms with all amenities you would need. I was impressed by the quality and variety of breakfast: Spanish specialities (cheese, jamon) as well as traditional european breakfast... More 

Was this review helpful? Yes
Santiago, Chile
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is stately, well maintained and spacious and comfortable rooms. The staff is very friendly, especially the valet to help with bags. The location is unbeatable as it is in the heart of the city a few blocks from the Guggenheim Museum and the same, to the contrary, the historic center of Bilbao. The Gran Via or Nagusia pedestrian... More 

Was this review helpful? Yes
Buntingford, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very central and good position to explore Bilbao. The bar is a bit of a let down but other than that great stay. Internal rooms are very quiet considering this is in the centre of Bilbao. Breakfast was very good. Also an underground car park with attendant .

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed for a week due to attending a conference. The room provided was great; it was spacious, clean and offered a small rooftop patio (ask for 6th floor). The front desk staff were helpful and spoke English. Breakfast was lovely, whether you prefer continental or cooked. The hotel offers an old world charm and its location in the... More 

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What's not to like?!? This is a true 5* hotel in a beautiful city. Fantastic service and the rooms are just amazing. Great location for the Guggenheim and the old town too. Oh, and a fantastic breakfast! Recommend without any reservations :)

Was this review helpful? Yes
London, United Kingdom
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very happy we stayed here, just 22 euros from Bilbao airport by taxi, centre of the city, so old town and gallery within walking distance, surrounded by restaurants with outside eating. City hotel no outside space, breakfast very good, large busy room dinner could be improved on! Ate in dining room 2 nights no more than 4 tables in yes... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

488 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (242)
Viewed
Hotel & grounds (36)
Viewed
View from room (8)
Viewed
Bathroom (19)
Viewed
Room/suite (45)
Viewed
Dining (4)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (2)
Viewed
Other (126)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (226)
Viewed
Amenities (6)
Viewed
Imperial Suite (37)
Viewed
Junior Suite (22)
Viewed
Junior Suite-2 (12)
Viewed
Restaurants and Bars (28)
Viewed
Standard (26)
Viewed
Superior (7)
Viewed
Superior Cassic (20)
Viewed
Superior New (21)
Viewed
The Hotel (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Bilbao hotels
Abando
NH Collection Villa de Bilbao
Abando
Silken Gran Hotel Domine Bilbao
Hotel Miro
#1 of 41 in Bilbao
4.5 of 5 stars 802 reviews
Show Prices
Show Prices
Show Prices
Barcelo Bilbao Nervion
#5 of 41 in Bilbao
4.0 of 5 stars 794 reviews
Melia Bilbao
#4 of 41 in Bilbao
4.5 of 5 stars 1,238 reviews
Hesperia Bilbao
#7 of 41 in Bilbao
4.0 of 5 stars 1,023 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay