This hotel is a good value for the price. It has an excellent location, is clean, and rooms are decent. The service was a little slow at both the front desk and bar area, but no major complaints.

I have been staying at this hotel on and off for 2-3 days a month for the last 6 months. The staff are always very helpful and the location is great. The rooms are the usual basic Ibis rooms as you get elsewhere but the bed is comfortable and the bathroom clean.

Good example of Ibis. Really bad one way system but good parking at extra cost.Food and service good, Our spanish is poor, receptions english was good.Have to use room card to operate lift.

The hotel is not in a very restaurant orientated part of Bilbao and we struggled to find somewhere to eat on a wet and windy Saturday evening. The hotel itself is pretty bleak with dark laminate flooring in the room.. The window was high up and to one side and overlooked an enclosed area so it was quite dark. The... More

Great hotel, really nice reception staff (helpfull and nice), rooms larger than normal for Ibis Standards, all very clean and wood floor, 10 min walk from Casco Viejo (center) and from there you can take the tram to the Guggenheim museum. Easy to access from Airport (take the shuttle bus from the airport and leave on the second stop after... More

The reception staff were excellent and went out of their way to assist me. They answered all my queries and assisted me with my flight check in.

We stayed over a week at Ibis looking for places to rent, so we became well acquainted with the staff and its location. If part of your travels are the places you stay in, then perhaps Ibis is not quite your hotel. If sleeping and moving on are your preferred mode for travel, then Ibis is just fine. The rooms... More